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|"Staff was friendly and accommodating."||(in 22 reviews)|
|"Clean rooms and good breakfast."||(in 49 reviews)|
|"It is very nice place."||(in 12 reviews)|
|"the room was dirty."||(in 2 reviews)|
|"The train noise all night"||(in 5 reviews)|
|"Room is not clean."||(in 37 reviews)|
|room was clean||in 148 reviews|
|breakfast was good||in 78 reviews|
|bed was comfortable||in 72 reviews|
|staff was friendly||in 66 reviews|
|great location||in 52 reviews|
|traffic noise||in 36 reviews|
|front desk||in 32 reviews|
|free parking||in 28 reviews|
|nice place||in 28 reviews|
|eggs and sausage||in 20 reviews|
|first time||in 15 reviews|
|noisy at night||in 12 reviews|
|fuel station||in 11 reviews|
|richmond||in 10 reviews|
|sheet stains||in 8 reviews|
|freeway is close||in 7 reviews|
|trucks and cars||in 7 reviews|
|brand new||in 6 reviews|
|charged on my credit card||in 6 reviews|
|provide earplugs||in 6 reviews|
|early check||in 5 reviews|
|room is dirty||in 4 reviews|
|everything good||in 3 reviews|
|second day||in 3 reviews|
Clean room, nice service, good price! Once remodeling is completed it will be a nice place to stay.
Need for security guards due to shady folks hanging out in parking lot and staying at hotel. (Glad security was there!)
I booked a 3 night stay at the Marina Bay Inn & Suites because my co-workers and I were working a music festival at the Craneway Pavilion. I saw that Craneway was only 1.8 miles from the Marina Bay Inn so it was a very convenient location. After booking it, my co-workers pointed out some negative reviews in which made us nervous. When we arrived, we didn't know what to expect. However, we were very pleasantly surprised! We were greeted at the front desk by a staff member who proceeded to check us in. She gave us recommendations on where to eat and buy some groceries. She recommended Point Richmond Market. We ended up going there our second day and had excellent sandwiches at a decent price. The hotel room itself was very spacious, clean, and even had a mini fridge and microwave (which was not mentioned online)! The beds were comfy and the towels were new and very soft. We had a very pleasant and comfortable stay and we will stay there when we work the festival again next year! Thank you so much Marina Bay Inn and Suites. P.S. the coffee and tea in the lobby was a nice touch and got us energized for our late night shifts.
We asked at the front desk about the breakfast in the morning and they said it was recently discontinued. I think a continental breakfast in the morning would be very nice since there aren't many places to eat within walking distance.
Nothing!!! they do not know how to clean
Vomit on the walls dripping into the carpet. this is nothing more than a crack house! Stay away! I would not let one of my pets stay there.
the worst service
The staff was very unprofessional and mean
The staff The place
This hotel is conveniently located just out side of downtown San Franscisco. Also the cost is very competitive compared to the rest of the area. This is a good option for someone looking for an inexpensive place to just crash fro the evening.
There are severe issues with the staff and with cleanliness. Management needs to better train the staff. It took 10 minutes for somebody to come to the front desk when we arrived. Our room was not ready for us when we checked in at 7:15pm which is pretty unacceptable considering that check-in for this facility is at 4pm. The front desk attendant needed better training. She continuously interrupted us to take phone calls on her iPhone and she did not issue us the correct room number. There were several cleanliness issues with our room. The pillow cases and towels all had highly visible stains on them. The carpet was also severely stained and was ripped up in several places. The overall cleanliness was pretty poor.
SureStay Plus Hotel by Best Western Point Richmond provides guests with spacious and well-appointed lodgings in California’s Point Richmond neighborhood. Its rooms, amenities, and location make it ideal for business travelers, couples, and families alike.
Located in Point Richmond, in the San Francisco Bay Area, SureStay Plus Hotel by Best Western Point Richmond is close to many popular attractions. When staying here, guests will have easy access to such sites as Rosie the Riveter/WWII Home Front National Historical Park, San Pablo Bay National Wildlife Refuge, Six Flags Discovery Kingdom, and San Francisco.
Accommodations are thoughtful and modern. Guests may choose guestrooms with one king or two queen beds, as well as accessibility-friendly options. All rooms are equipped with free Wi-Fi, refrigerators and microwaves, workstations, and flat-screen TVs.
Each morning, guests are invited to partake in complimentary breakfast. The hotel is also close to some of the tastiest dining spots in Point Richmond and beyond.
In terms of services and amenities, SureStay Plus Hotel by Best Western Point Richmond has plenty to delight its guests. Free onsite parking is available, and the front desk is open 24-hours for guest convenience. A 24-hour business center and meeting facilities are popular with business travelers, while the outdoor pool and fitness center are ideal places to unwind.
Whether in Point Richmond for work or pleasure, a stay at SureStay Plus Hotel by Best Western Point Richmond keeps guests surrounded with all the necessary comforts and near the most exciting attractions in the area.
based on 495 reviews
Policies vary by room type and provider.
SureStay Plus Hotel by Best Western Point Richmond is located at 915 West Cutting Boulevard, 3 km from the centre of Richmond. Point Richmond Historic District is the closest landmark to SureStay Plus Hotel by Best Western Point Richmond.
Check-in time is 3:00 PM and check-out time is 12:00 PM at SureStay Plus Hotel by Best Western Point Richmond.
Yes, SureStay Plus Hotel by Best Western Point Richmond offers free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Point Richmond offers free parking.
No, SureStay Plus Hotel by Best Western Point Richmond does not offer free airport shuttle service.
SureStay Plus Hotel by Best Western Point Richmond is 27.7 km from Oakland. SureStay Plus Hotel by Best Western Point Richmond is 29 km from Concord Buchanan Fld.
Yes, SureStay Plus Hotel by Best Western Point Richmond has a pool on-site.
SureStay Plus Hotel by Best Western Point Richmond has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.