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Pros: "yes"
Cons: "Lost baggage in Kathmundu"

Pros: "Everything"
Cons: "Nothing"

Pros: "very attentive crews."

Pros: "Everything."
Cons: "Nothing."

Pros: "People I met next to me were awesome!"
Cons: "WiFi broken. Healthier snacks would be good."

Cons: "Immigration and customs along with baggage claim was a mess. They need to get it together. It should have been more streamlined and the lines are ridiculous."

Cons: "Pilots were 50 mins late"

Pros: "good food and good movie selection."

Pros: "Seating choice"
Cons: "Boarding wasn't as bad as Delta... god they suck"

Pros: "Boarding and special request was excellent. We requested wheel chair for my mother and it was waiting at each arrival."

Cons: "Timeliness"

Cons: "The staff was exceptionally kind and understanding"

Cons: "When we landed we sat on the tarmac for over 30 minutes when they said 10 minutes."

Pros: "People were friendly and super helpful."

Cons: "Blankets"

Cons: "2 hours late, with no response as to why."

Pros: "Everything was perfect!"
Cons: "Nothing. Great airline."

Cons: "None"

Cons: "Nothing, all was perfect!"

Cons: "Everything."

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Cons: "delays on both departure and arrival mobile boarding pass system did not work."

Pros: "Everything went smooth and was great besides the boarding."
Cons: "Boarding seemed to take quite quite awhile, not sure what the deal was but once we were boarded they kicked it into high gear"

Cons: "Delayed"

Pros: "It was all good."

Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."

Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"

Cons: "No soft drinks. Really."

Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."

Cons: "No comfort given to passengers despite 2.5 hr delay in leaving and another 1 hr on the ground after landing"

Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"

Pros: "LOVE the Virgin planes and the ability to upgrade. The food and beverage options on the Virgin flights are amazing. PLEASE keep the format of these planes the same!"
Cons: "Nothing"

Pros: "Everything was easy and normal. I felt everyone was treated well."

Cons: "At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at."

Pros: "Movies"
Cons: "Bathroom was disgusting, there wasn’t a trash so people threw their hand towels on the floor."

Cons: "Snotty steward in the back. Not pleasant."

Cons: "Reading lights did not work. Fortunately I could move"

Pros: "Everyone is so helpful and cheery"

Pros: "The boarding process. The take off and the landing were great."
Cons: "Not enough room between passengers. Especially when you do not know the person next to you. More elbow room would be great. This is for the general seating. The isles are narrow too."

Pros: "Pleasant staff"

Cons: "Everything!!!"

Pros: "Team very nice and polite."
Cons: "All the airplanes should have screens"

Pros: "The extra seat next to me."
Cons: "The fact that my baggage got left in Portland."

Pros: "normal."
Cons: "."

Pros: "Free wine"

Pros: "No delay, nice n comfortable"

Cons: "The lady on the kiosk this morning was annoyingly rude."

Cons: "Had a very muggy gross smell in there."

Pros: "More travel miles with AA CC MEMBERSHIP"

Cons: "4 hr delay"

Pros: "Crew was very courteous and considerate."
Cons: "Food quality could be improved."

Pros: "The crew members were very helpful and the seating was very comfortable."
Cons: "I almost missed my return flight. It was a 9:40pm flight but the lady at the counter said that because i bought my ticket early, the flight time changed to 8:40pm because of time change. I think that needs to be factored in when selling tickets don't surprise customers."

Pros: "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
Cons: "Passport control in San Francisco took a very long time."

Pros: "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
Cons: "Food is below average!"

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Pros: "good privacy"
Cons: "business class bathroom queue in the morning was troublesome"

Pros: "enjoyed the newer planes"
Cons: "less use of single use plastics. air canada could become a pioneer and use compostavle plastics or better yet the new paper box water bottles!"

Cons: "Ran out of fruit for breakfast"

Pros: "The 787 dreamliner does an excellent job flying, with reduced cabin noise."
Cons: "The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help."

Pros: "Great leg room. Good food and entertainment."

Pros: "The food was decent"
Cons: "The entertainment system didn't work or was buggy for the entire flight and while we got an apology, we got no other compensation. Also, with 2 hours left in the flight, the flight attendants loudly woke everyone up in the plane and forcefully raised everyone's seats, even if they were asleep, so that they could serve breakfast to everyone. That was an incredibly rude awakening."

Pros: "The boarding was on time. The crews were great. Food were good."
Cons: "I reserved for a window seat but I still end up in the aisle."

Pros: "Rob Cumming was the supervisor crew for our section. He was very good at trying to compensate for the big problems that Qantas had created for us."
Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."

Pros: "Direct flight from Sydney to San Francisco. Good price, on sale."
Cons: "Leg room okay unless person in front puts there seat back and then it is almost impossible to be comfortable, even if you put your seat back. Food distribution is done in mysterious ways. Movies were the same coming and going even though it was more than a month between flights."

Cons: "The seat space is a bit small， there is too less Chinese and Japanese movies to choose from."

Cons: "Long delay for the flight"

Pros: "The food"

Cons: "The seat for leg was discomfort!"

Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"

Pros: "It was great"
Cons: "Very good service"

Pros: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Cons: "Airplane food is always what it is."

Pros: "On time, good food, flite staff and attendants were friendly and helpful."

Pros: "Nice airline with lots of room for a very long flight. Seats next to me were empty so I could lay down but unfortunately a bad respiratory illness prevented me from doing that. But still comfortable. Nice variety of food."
Cons: "All good. Movie selection could have been a little better maybe."

Pros: "Economy seats were comfy."
Cons: "Food was terrible! Literally inedible."

Pros: "Friendly Crew"
Cons: "The 3 Hour Delay in Sydney!!!"

Pros: "Despite the delay in boarding, we were greeted with a smile from the crew. Meal service went well and love the 3 choices of meals offered in economy"
Cons: "Would be nice to check-in for flight on app instead of laptop or tablet"

Pros: "Unfortunately I didn't get to travel, yet I paid $625! What a load of sh!& How is this legal? Sorry I wasn't able to understand 100% of what I read, and was naive to think that your company wasn't profiting off of deceiving customers. It's ridiculous to make someone read through 3 different "terms and conditions" and expect them to check all of the policies of the airline before they commit to the reservation. The wording also doesn't read easy and requires an attorney to read through. This is a scam."
Cons: "I would like to know who is telling me the truth regarding why i $500 was taken from my refund when I was forced to cancel my flight due to not getting my visa. I think it's interesting that as I typed this, as soon as I typed justfly.com or kayak.com, a window popped up encouraging me to write my comment in feedback, not here, yet when I wrote kiwi.com or priceline.com, nothing popped up. This just confirms that there are many people out there that believe they were deceived by these two companies and it's unfortunate that Qantas is looking just as guilty of cheating people out of their hard EARNED money."

Pros: "The food, movies and service."

Cons: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."

Pros: "Service was good"
Cons: "Delays are too often"

Pros: "Not much. The movie selection was ok"
Cons: "How can an airline be worse than United. Ask Qantas because they cracked the code."

Cons: "I had pre-requested a seat and got moved when I arrived but I didn't notice so I couldn't ask to be reseated until I got on the plane and realized. I also found the crew to be blunt and not friendly."

Pros: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Cons: "Wasn't able to complete on line check in."

Pros: "Gf food was good"
Cons: "Tight searing"

Pros: "Service and food where good"
Cons: "The TV screen was not responsive and headphones outlet was mest up at both seats on each flight. When you plug in headphones you get only one speaker working or non at all. We couldn't injoy intertaiment consel at all."

Cons: "Flight was delayed 4 hours. Passengers were given "meal" vouchers for terminal restaurants but they weren't valid on alcohol (which was needed after 4 hours of waiting!) Boarding was chaotic with everyone anxious to GO! Crew was cranky."

Cons: "No any explanation to delayed about 2 hours that resulted in missing the connected flight for more than 10 hours."

Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"

Pros: "food service PJs"

Cons: "A jacket of ours was accidentally left on the plane, and when I returned 5 minutes later I was not allowed to retrieve it. So I went to flight services to try and retrieve the jacket and they did almost nothing to try and help me get it. In fact we ultimately lost the jacket because they told us that they probably threw it away with all of the blankets and pillows from the flight. That was very frustrating."

Pros: "Quite a bit of turbulence and I wish someone said it was normal I was worried the whole time"
Cons: "No dairy and gluten free option"

Pros: "Very friendly crew, and just felt very welcomed from the moment I stepped in. Overall super super awesome"

Pros: "Helpful staff, good vegetarian foods"

Pros: "on time"
Cons: "very rough ride"

Cons: "My boyfriend and I paid extra to have our seats next to our friends and each other, and they messed up on all 4 flights we had. The first flight they couldn't even make it right and the service lady was very rude and not helpful. I hope I never have to use their service in the future. They should take a page from Alaska Airlines whose service is always amazing."

Pros: "Normal economy seat. It seemed as if there was a little more leg room than normal. Crew was very courteous and accomodating."
Cons: "Typical airline food. Nothing else to complain about."

Cons: "Flight was delayed by 5 hours. Qantas was not helpful in rebooking or any type of customer service. The food was awful and we spent an extra 24 hours of waiting/ travel time. Miserable end to a wonderful trip. Terrible!"

Pros: "Excellent service from crew with adequate concern for hydration of passengers. Food was very good for airline fare."
Cons: "Seat was not very comfortable and I was able to get much sleep on the 14 hr flight"

Pros: "service"
Cons: "the air conditioning didn't work well, constantly fluctuating between freezing and hot"

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Pros: "Felt safe and sanitary"

Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."

Cons: "Terrible delays"

Cons: "Better food offerings"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Pros: "Entertainment"
Cons: "Food"

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "That it got me home"

Pros: "Great service"
Cons: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Pros: "Didnt expect dinner but was served"
Cons: "Delayed flight, offset entertainment, touch screen un responsive"

Pros: "Everything went smoothly - very happy"

Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Pros: "Crew were very friendly specially with my 6yrs old daughter"

Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Cons: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Cons: "late leaving, arriving and taxing."

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "Delayed take off and waited for the bridgr"

Cons: "See above"

Cons: "Got in early"

Cons: "Flight was delayed by 2 hrs. Annoying!"

Cons: "Force me to take a bad seat"

Pros: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"

Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Pros: "The temp"
Cons: "It was too hot."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"

Cons: "Horrible wait if nearly 30 minutes after landing"

Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Pros: "Entertainment system"
Cons: "Crew lacked any customer centricity, service was poor"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "COURTESY"

Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Pros: "same"
Cons: "same"

Pros: "Very informative staff"
Cons: "Was late"

Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"

Cons: "Nothing"

Cons: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"

Cons: "baggage tag system at CDG Pairs was lame"

Cons: "The airplane is small... the seats are very small."

Pros: "Every thing"
Cons: "Nothing"

Pros: "Great job overall."

Pros: "Crew."
Cons: "Entertainment aka movies.. this was an older plane - should have brought a book as I’m used too movie screens"

Pros: "Dry accommodating staff all around. Thank you"
Cons: "More space between people. Not much you can do I understand that. So overall great"

Pros: "Boarding was fast."

Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."

Cons: "It was all good."

Pros: "Nope. Just got me to where I was going..."
Cons: "Complimentary food, service (smile a little guys!), comfort."

Cons: "More water and a tv like air Canada"

Cons: "Seats too narrow"

Cons: "Choosing my seats without paying extra."

Pros: "NA"
Cons: "NA"

Cons: "Late by 2hrs"

Pros: "Quiet and comfortable"

Pros: "Slick and direct"

Pros: "Quick"
Cons: "A little cold"

Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"

Cons: "Boarding process complicated, bad smells in cabin"

Pros: "Complimentary drinks"

Pros: "Smiling faces and humor from the crews."
Cons: "None."

Pros: "friendly"
Cons: "unfair airport taxes...we really get screwed by our government"

Pros: "Staff was good"

Cons: "Small plane but I know it’s supply and demand"

Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."

Cons: "No access to free WiFi."

Pros: "Friendly WestJet Staff."
Cons: "Long hike to the plane but the price of airport expansion."

Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."

Pros: "mostly everything that an airline can offer is always on par !"
Cons: "seat sealction - I've booked in advice but seat selection is always a headache. I prefer to have front seats (closes to front in econly class, emergency area) but I got stuck all the way in the back by the washrooms. It would be amazing if on my way back to Calgary I can have a better option?"

Cons: "."

Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Quick unload"
Cons: "Big delay"

Pros: "Always a good experience travelling with west jet"

Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."

Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."

Cons: "So far better than most of the US airline."

Pros: "We got some extra help in the airport :). Thanx"

Pros: "From check-in to cabin crew, everyone seemed helpful and knowledgeable. Flights on time, cabins clean and pleasant, seats comfortable, with good leg room."
Cons: "Entertainment a bit limited."

Cons: "Having to pay to watch a movie and ear plugs"

Pros: "Fast efficient service for check in with bags"

Cons: "Plane needs to be upgraded, don't charge for meals or baggage"

Pros: "the price"
Cons: "they left late"

Cons: "One can get free beer or wine but no tomato juice?"

Pros: "We got there safe."
Cons: "Really how hard does an airline have to work? I'm Going on vacation so I'm Happy."

Pros: "I liked what my dog liked. She always came out of her hard big kennel wagging her tail. She is small. Her hard kennel is like a hotel room. Iced water. Iced peanut butter. Soft daily blanket to sleep on. The kennel is strapped shut. WJ. Brings me a tag that shows me my dog is on board. I love flying Weat Jet with my dog. Be sure your dog is in a hard covered kennel with lots of room to stretch. Make sure it's strapped solidly shut. Weat Jet gives you plastic straps to do that. DO IT. Don't be lazy about it. Your dog depends on you to make it safe."

Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."

Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."

Pros: "On time. Fast boarding. Comfortable seating."

Cons: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"

Cons: "On Time. Delayed advice 3 times."

Cons: "Delays sucked."

Pros: "Highly skilled pilot."

Pros: "Everyone was nice and it went smoothly!"

Pros: "No"

Cons: "Never made it"

Pros: "entertaining system"
Cons: "food could be better, not bad though"

Cons: "See above"

Pros: "Friendly staff made people feel safe even during turbulence."

Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."

Cons: "Never made it to Chicago, rerouted through Washington DC."

Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."

Pros: "On time departure. Early arrival. Lots of seat back movies."
Cons: "Need more new releases for movie selection."

Cons: "The terminal 52A-J is a disgrace"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Cons: "They forgot to board my laggauge"

Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Cons: "Lateness, seat comfort and gate checking a duffel bag"

Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."

Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"

Pros: "The entertainment selection was pretty goid"
Cons: "They made a horrible mistake by getting the bag count or weight wrong and we had to go back to the gate and it cost us 2 1/2 hours."

Pros: "The boarding process was ok."
Cons: "The entertainment system failed again."

Pros: "Timely upgrade. Great service."

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "Clean plane"
Cons: "No food"

Cons: "No electrical outlets. No monitors"

Cons: "Very cold airplane"

Pros: "Loved the entertainment features. Great movie selection!"
Cons: "Nothing"

Pros: "Flight was on time."

Pros: "Took off and arrived on time."

Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."

Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Pros: "See above"
Cons: "See above"

Cons: "Surprisingly, AA provided the worst experience of the overall itinerary, compared to Aer Lingus and Iberia. The AA plane was outdated, cramped legroom - despite having purchased an "upgraded seat" and departed 1hr late"

Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"

Cons: "No Gogo entertainment"

Pros: "Crew"
Cons: "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "That this flight didn't get cancelled"
Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. Why not just let us know we aren't going to be flying out. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I didn't like that when we landed in San Jose our bags were in SFO. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I feel like AA didn't take any responsibility. They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. The whole day was a disaster and it cost my thousands of dollars and many many hours of stress and anxiety."

Pros: "Entertainment"

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "Tebsnacks were awesome!!"

Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"

Cons: "Same as above"

Pros: "Nothing absolute nightmare .. no water .. are you serious"