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Hotels near Rochester airport

Hotels near Rochester airport

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Rochester (RST) - Rochester, MN, United States
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Best hotels near Rochester airport

Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.6
Staff
8.7
Overall 8.7 Excellent
Based on 117 reviews
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.6
Staff
8.7
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
8.9
Comfort
9.1
Location
8.8
Services
8.5
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.4
Staff
9.4
Cleanliness
8.9
Comfort
8.9
Location
8.4
Services
8.6
Staff
8.9
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
8.8
Staff
8.8

Mediocre 3.0
Pros: No selection for breakfast. Refrigerator rattled and knocked every time it turned on and off. Power plug-ins on 2 of the lamps did not work. Was a rather windy night and could hear whistling from the skylight.
Cons: On line pictures showed a much nicer room than what we had.
Excellent 9.0
Pros: I liked how big my room was and that it was very clean and that there was a toaster and a full size fridge and freezer.
Cons: I didn’t like how the parking lot was set up
Poor 1.0
Pros: It was disgusting.
Cons: Old & grimy & dirty. Horrible. Did not stay. Left without a refund.
Excellent 10.0
Pros: Nice staff and updated rooms
Cons: I have a baby and when he was crawling on the carpet his clothes was getting dirty.. just think you need to shampoo the carpet’s more ..
Excellent 10.0
Pros: Size of room was great. Room had two TV’s which was awesome. Just overall great hotel. Definitely will visit again.
Cons: Parking limited.
Excellent 9.0
Pros: Great value for great location. With Covid restrictions not allowing us to eat in restaurants yet, we appreciated the small kitchen and dining area so we had a separate space to enjoy our takeout food. I am a nurse at Mayo Clinic but we live out of town. We stayed here because I was on call for an overnight shift and needed to be able to get to work quickly if needed. I wouldn't hesitate to use this hotel again for the same purposes in the future.
Good 7.0
Pros: Non existent
Cons: Extended stay & had to ask for more shampoo
Good 6.0
Pros: The staff was friendly, the coffee maker with hot water in the lobby was accessible all the time.
Cons: I wish there was hot breakfast and the walls weren't so thin. We heard all of the commotion next door. No fitness room which is a big incentive for me.
Excellent 8.0
Pros: What breakfast ? No service, package cup cakes, yougart, stail bagels, no toaster, breakfast bar and everyone needs peanuts for breakfast.
Cons: No real services, when I checked in I was told that they would not supply any in room service unless asked for in advance. Also told service would only be supplied if approved by the custodian.
Good 7.0
Pros: Lack of breakfast due to covid was the only downfall.
Cons: Never offered to take trash or ask if we needed clean towels.
Excellent 8.0
Pros: Spacious, up to date, well kept,clean
Excellent 8.0
Pros: Good location, reasonable price
Cons: Like so many motel rooms, very dark. Lack of good lighting
Excellent 10.0
Pros: It was 2 miles from the Mayo Clinic, it sets just off the highway and is in a very quiet area, and it was close to plenty of places to eat.
Excellent 10.0
Pros: Loved the separation of hotel room & living room/kitchen, plus the extra sink in the bedroom, this is the ideal set up for someone to stay while loved ones are in Mayo
Excellent 10.0
Pros: We had a very spacious suite, and the breakfast was good. The front desk staff was outstanding!
Cons: The outside appearance gave us pause since it has the look of a 70's cheap motel. The inside was very nice however.
Excellent 9.0
Pros: We liked the sitting area and the small kitchen.
Excellent 10.0
Pros: The hotel room was great. The staff was really helpful. Will definitely stay here again.
Excellent 8.0
Pros: Roomy and clean rooms. Friendly staff. I liked the floor plan and set up of the room location as well as the room itself.
Cons: No.
Excellent 8.0
Pros: Great rate and a good breakfast.
Cons: No negatives
Excellent 9.0
Pros: Large and very clean room. Very quiet.
Quality Inn and Suites Mayo Clinic Area - Rochester
Rated #1
8.7
Excellent 8.7
Based on 117 reviews
Details
Reviews
C$ 123

Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.7 Excellent
Based on 100 reviews
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Location
9.1
Services
9.0
Staff
9.4
Cleanliness
8.9
Comfort
8.6
Location
9.3
Services
7.9
Staff
7.1
Cleanliness
9.4
Comfort
9.0
Location
9.8
Overall
10.0
Services
9.0
Cleanliness
9.2
Comfort
7.9
Location
8.8
Services
8.3
Staff
8.3

Excellent 10.0
Excellent 10.0
Pros: Just pleasantly surprised with the whole experience. Good value and very convenient location.
Excellent 8.0
Cons: Hospital
Excellent 9.0
Pros: Clean
Excellent 10.0
Pros: Helpful staff and very clean. Felt safe and short drive to mayo.
Cons: Didnt know there was an exercise room till booked an upstairs room.
Excellent 8.0
Pros: It was a good stay nothing to complain about girl at front desk very friendly!
Excellent 9.0
Pros: The staff really went the extra mile to make you feel comfortable, up to and including animals in the bathroom made from towel arrangements. Breakfast was above average and the hotel was super clean!
Cons: I'm being picky here ... but the hotel is apparently being remodeled. As such, there were multiple desks in the hallway that should have been stored elsewhere. Again ... I'm being picky ... but that was pretty much the only negative thing about this hotel.
Good 7.0
Pros: Great location. Easy to find. Love the complementary breakfast in the morning.
Cons: The bed wasn't comfortable for us. To soft, and the pillows were also too soft, they didn't prop you up comfortably to watch TV.
Excellent 8.0
Pros: Clean and friendly and informative staff.
Cons: Our bed was very, very low to the ground and mattress had you roll to the middle.
Excellent 10.0
Pros: Clean, updated, nice looking.
Excellent 10.0
Pros: Cleanliness, friendliness, very accommodating.
Cons: No
Good 7.0
Pros: Staff
Mediocre 3.0
Pros: Great location and room was clean.
Cons: Heat did not work and receptionist could not fix it. Made for a cold night.
Good 7.0
Cons: The WiFi was terrible. When I asked about the WiFi I was told I was just too impatient. Unfortunately, we couldn’t stream the State HS basketball tournament. It was also $20 extra for a room with two beds. Another hotel only charged $10.
Econo Lodge Mayo Clinic Area - Rochester
Rated #2
8.7
Excellent 8.7
Based on 100 reviews
Details
Reviews
C$ 135

Cleanliness
8.8
Comfort
8.8
Facilities
9.4
Location
8.5
Overall
9.4
Overall 8.5 Excellent
Based on 492 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.4
Location
8.5
Overall
9.4
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.3
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.5
Services
8.7
Staff
8.6
Cleanliness
8.9
Comfort
9.3
Facilities
8.0
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
9.1
Comfort
9.3
Location
8.8
Services
9.2
Staff
8.7

Okay 4.0
Pros: The staff was friendly and the room comfortable.
Cons: The first night was great. Slept very well. The second night, the room was warmer and the air conditioning kick on. It was so loud, it was hard to stay asleep. And there wa a lamp that had no bulb in it.
Excellent 10.0
Pros: Very nice room. Loved the spaciousness of it. Definitely stay again.
Excellent 8.0
Pros: Very clean room, nice staff.
Cons: Breakfast. They said no hot breakfast due to covid, so they put out all cold items. I dont understand why its ok to go serve yourself different cold items but not ok to serve yourself hot items? Everyone still going thru the same procedure as the past.
Good 7.0
Pros: There was no breakfast
Cons: N/a
Excellent 9.0
Pros: room was very clean . breakfast was very healthy foods. bed was a little harder than i have at home
Excellent 10.0
Pros: I asked for a late checkout due to appts at Mayo. They were happy to help me. Much appreciated.
Excellent 8.0
Pros: Close to airport; fair pricing; decent pre-packaged breakfast, given the current COVID environment they have to work with. They have a pantry where you can get OTC meds, drinks, microwavable dinners, desserts, etc...nice feature. Shuttle to/from Mayo.
Cons: Isolated from surrounding businesses, so if you don't have a vehicle you are pretty much SOL for restaurant dining, etc.. The housekeeping staff needs to occasionally check behind furniture when cleaning. General cleanliness good; just not hidden areas.
Good 6.0
Pros: It was clean and in a nice location
Cons: The breakfast each morning is nutragrain bars, and yogurt. Nothing available. very disappointing, also you have to find someone and wait each time you want to enter in the pool or the fitness center for staff to let you in, room keys don't work.
Excellent 8.0
Cons: No
Excellent 10.0
Pros: Took Covid precautions seriously. Quiet rooms.
Good 7.0
Pros: The location, value and overall cleanliness was great with the exception of the 2 issues with my room.
Cons: The jacuzzi tub was dirty and felt like sand in our bed.
Excellent 8.0
Pros: Shuttle to Mayo and Airport was excellent. Room clean and well supplied. Breakfast staff wonderful and very helpful. Quiet and relaxing. I was assigned a room next to the elevator which I requested. Very helpful.
Cons: The shuttle driver was not given a list of destinations which made it difficult for him with regard to the time allowed. He thought he was taking me to Mayo rather than the airport which takes longer. However, I did stipulate where I was going when I reserved the shuttle. Also, staff told me McDonalds was open for seating and it was not so I had to walk thru the take out to order my food. This was NOT intentional and I was not angry about it but staff should be informed that it is not open for seating. It was a bit too expensive for one person stay. I was given 2 huge beds which met more staff to clean etc. and a lot more than I needed.
Excellent 10.0
Pros: Its clean. Comfortable beds.
Good 6.0
Pros: The location and easy access to restaurants and stores.
Cons: No
Good 6.0
Pros: Hotel employees are very helpful and Spencer’s
Cons: Your site didn’t show that : The pool is closed There is no hot breakfast ( not even milk and cereal ) The work out room is closed The bed mattresses are arced
Excellent 9.0
Pros: Easy transport to St Mary’s Hospital.
Cons: No hot breakfast or managers reception.
Excellent 8.0
Pros: Clean, comfortable beds
Excellent 8.0
Pros: Cllean
Cons: No
Poor 1.0
Pros: The cleanliness
Cons: The tv didn’t work only got one channel.Their were only 2 towels in the bathroom so this morning when I called for more towels and the lady told me that she would bring me some when she finished doing what she was doing. Never got the towels�
Okay 4.0
Pros: The location was good and was close to shopping. The beds were comfortable and the rooms were clean.
Cons: As we were staying in the room we received a phone call from front desk stating that a man was seen in our room earlier and the police were downstairs. So of course we checked our room and no man but couldn't sleep the rest of night thinking unsafe.
Good 7.0
Pros: Comfy beds and pillows
Cons: Upon arrival we did have a slow sink and no trash can in the bathroom. The overnight staff do not remedy this (despite our request) but I do believe they were short-staffed. The daytime staff did remedy this. Nice people overall and a decent place to stay
Good 7.0
Pros: It was clean and conveniently located.
Cons: The breakfast was dismal and certainly not as advertised! Some local hotels are still serving a hot breakfast during Covid so we were very disappointed.
Good 7.0
Pros: Great parking. Easy access to downtown Mayo area. Fair price.
Cons: Tell the owner he/she is in the hospitality industry. Staff "performed" all of their duties adequately, but wasn't a friendly one in the bunch. Also bed was miserable; spent every day aching. The new COVID breakfast was yogurt/fruit/oatmeal/hb eggs.Ugh
Poor 1.0
Pros: I can’t think of one thing
Cons: Location, staff was rude and not knowledgeable, rooms were dirty and not kept clean. Will never book with this hotel again
Good 6.0
Pros: The bed was very comfortable
Cons: The pool was closed which was one reason we picked this hotel. The man checking us in was extremely rude. He said they don't usually allow local residents to use the hotel for tracking reasons. We were not local as we live over an hour away.
Good 7.0
Pros: Convenient and comfortable
Cons: Many people, including both employees and guests, were not wearing masks in public areas of the hotel
Okay 5.0
Pros: The hotel and location were fine, and the room was comfortable.
Cons: The internet was horrible. It could not handle simple Zoom conference calls which I needed to conduct for my business. This means that I cannot ever stay here again. Also their breakfast was reduced for Covid to less than any other hotels.
Okay 5.0
Pros: nice rooms and locations
Cons: the manager was awful
Good 7.0
Pros: Good breakfast, good rate
Cons: Snow removal in parking lot was horrible, housekeeping for long-term stay was lousy (had to request sheets to be changed)
Mediocre 3.0
Pros: Convenient location
Cons: They told me I shouldn't be allowed to stay there because I am a local and how locals trash the rooms. I was asked to explain my reasons for staying which were incredibly personal.
Okay 5.0
Pros: The hotel is very new. It is clean and modern.
Cons: The staff are not as friendly and helpful as I would expect.
Good 6.0
Cons: The night time desk clerk we very sloppy. Hair a mess, shirt unbuttoned and partially tucked in and a bit reluctant to help with my issue. See comments below.
Okay 5.0
Pros: Check in was fast!
Cons: Nothing about the facility / breakfast / amenities was explained at check in. The location is quite cumbersome when traveling to Mayo Clinic and Hospitals.
Mediocre 2.0
Pros: Nothing
Cons: Beds were uncomfortable. Bathroom lights were burned out. We could hear everyone walking and running through the hotel. The sofa bed hadnt been cleaned. Other guests were obnoxious and ill-mannered.
Poor 1.0
Cons: Holes in curtains. Dirty desk. Moldy shower. Stains on couch. Dirty room wall. Moved to new room in time for best. Woke the next morning to moldy shower, dirt and hair in the in-room whirlpool. They refused to refund money because I slept. Won't go back
Poor 1.0
Cons: Mold on pool walls, old food under coach, mold on pool room walls, damaged and smoosh oranges, waffle were raw
Mediocre 3.0
Pros: There were a few minor items that needed attention and were handled immediately and with style.
Cons: We were locked out of our room at 11:00 after returning from an appointment at Mayo. Called to inform them including room number we would be a few minutes late and was told no problem. This is completely unacceptable and infuriating.
Okay 5.0
Pros: Location
Cons: The beds are terrible!! You can see them dipping in the middle. You lay on it and roll to the center. Very uncomfortable.
Excellent 9.7
Pros: My sisters and I have stayed here twice now, and everything was great down to the coffee! Great place for a weekend getaway!
Cons: Could use some new gym equipment.
Excellent 9.1
Pros: Room was nice and spacious. Bed very comfortable. Breakfast waffles were tasty. Staff very friendly and helpful.
Cons: Loud people across the hall.
Excellent 10.0
Pros: Clean, really comfortable Comfort Suites; great view of the pond next to hotel; nice staff, management DAILY 5 PM [varies-by-day] soup + chocolate cookies is a nice touch. Nice room plan, microwave and fridge in a room, a separation semi-wall. Recommend!
Comfort Suites - Rochester
Rated #3
8.5
Excellent 8.5
Based on 492 reviews
Details
Reviews
C$ 127

Cleanliness
8.9
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.6
Overall 8.6 Excellent
Based on 99 reviews
Cleanliness
8.9
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
8.9
Comfort
8.3
Location
9.3
Services
8.3
Staff
8.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.1
Cleanliness
9.2
Comfort
10.0
Location
9.2
Services
9.2
Staff
8.8

Okay 4.0
Cons: Hair on the beds, fruit snacks on the floor, and ants in the bathroom.
Excellent 8.0
Pros: great location
Cons: nothing
Excellent 9.0
Pros: I like parking and friendly staff.
Cons: Housekeeping didn’t get to our room while we were here for 3 days.
Excellent 8.0
Pros: Other than covid everything was fine!
Cons: Not being able to use other amenities!
Excellent 10.0
Pros: Always has the most comfortable beds
Excellent 9.4
Pros: The service was amazing. We had a relative at Mayo Clinic. Check in was at 3pm. We went to the hotel to make sure we had reservations there for that night. We were not able to stay at Mayo due to Covid19. The staff let us check in at 8:30am. Checkout was at 11am. Patient discharge was noon or after. Staff pushed our checkout to 1pm, which was perfect. I have had nothing but good experiences at Hampton Inns. Why stay anywhere else?
Cons: The breakfast items were reduced due to covid19. However, they were very adequate. The rooms were a little dated, but the hotel was under going remodeling, so I am sure that will get better.
Excellent 10.0
Pros: The rooms were clean and comfortable. The breakfast was excellent
Excellent 10.0
Pros: Eggs, banana nut waffles, and it was very clean
Cons: No
Excellent 9.0
Pros: The remodeling makes it very nice. It's also very thoughtful that they provide soups daily for a light dinner, thus making it a little easier for families who are very overwhelmed with medical needs and doctor visits. Super smart!
Cons: The door BANGS into the bathroom door when it's not closed all the way. The maid warned us that it can even hit the lock and lock you out. Apparently someone didn't measure correctly. :(the
Okay 4.0
Cons: There was an abundance of noisy teenagers who roamed the hotel at all hours of the night making a lot of noise after midnight. Not the hotel's fault, but made sleep impossible.
Excellent 10.0
Pros: 24 hour access to the pool
Cons: Room was small and hard to move around
Excellent 9.0
Pros: Availability
Cons: Bathroom could use some updates. Blow dryer didn't work
Excellent 10.0
Pros: Very clean, quiet and pool area very nice. Room was very well laid out and bed was comfortable
Cons: The sliding door to the bathroom if not partially closed will get hit and stop the room door from opening.
Excellent 8.0
Pros: The room was great. Beds were comfortable and loved the sliding 'barn' door to the bathroom.
Cons: Unfortunately, there was a lot of activity by other guests that kept us up off and on until 3am. Could hear whole conversations being had in the hallway and lots of running and laughing. Sounded like they were in the room with us.
Excellent 8.0
Pros: The hotel is very easy to find. It's in a location where you can find many area things (shopping, eating ). Staff is very friendly and helpful. Rooms very clean nice pool area and an excellent breakfast.
Cons: HOTTUB is small.
Excellent 10.0
Pros: Nice facility, convenient location, reasonable price.
Excellent 8.0
Pros: Hot breakfast was great. ... staff was friendly.
Cons: I thought the pool would have been bigger. There was not a sign that says where the stairs are. .. We like to use stairs instead of elevator. Room was small for the 4 of us.
Hampton Inn Rochester - Rochester
Rated #4
8.6
Excellent 8.6
Based on 99 reviews
Details
Reviews
C$ 141

Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
10.0
Overall 8.5 Excellent
Based on 182 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.3
Services
8.3
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.9
Comfort
8.6
Location
8.0
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.6
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
9.0
Services
8.6
Staff
9.1

Excellent 10.0
Pros: Pool, breakfast options, helpful staff, relaxed regarding infection transmission precautions
Excellent 9.0
Pros: Very quiet rooms and close parking. They offered a variety of breakfast options although very few gluten free options.
Cons: The rooms could have been a bit cleaner.
Okay 4.0
Pros: Next to a big field to let my dog run
Cons: Cops showed up on two different days and the first was super late at night..
Excellent 8.0
Pros: It is a nice location to get to Mayo Clinic easily. Making it worth the price.
Cons: There were some dark long hairs on the covers on my bed and it wasnt mine or my my wife's so that was a little off putting. I think that ky only issue with the stay.
Good 7.0
Pros: Convenient location
Cons: Promised a hot breakfast on the website and didn't offer that when we stayed. Had I known we would have stayed somewhere else.
Excellent 10.0
Pros: The room was clean ,and bed was comfortable. The to go breakfast was really nice, enough to keep us going for our next road trip. Overall, it was worth it to stay.
Excellent 10.0
Pros: It was good
Poor 1.0
Pros: Good price
Cons: - Waited for the front desk person for 45 minutes when I went to check in. Couldn't even get someone to answer the phone. - Employees were not accommodating. - Needle found under my bed
Poor 1.0
Pros: Nothing
Cons: It was not as advertised at all!At 6:50 AM I was awakened by someone trying to enter my room, totally opened the door..... without even knocking!!! So, so scary !!!! Turns out it was the front desk guy😡 Said it was showing that no one was in the ro
Excellent 9.0
Pros: The location!
Cons: Their computer wasn't working.
Excellent 9.0
Pros: We were traveling with 2 golden retrievers. This motel was pet-friendly and far enough out of town there was a huge open area beside it where dogs could run off-leash. Perfect for our needs! They also had refrig/freezer, microwave, breakfast! Great value!
Excellent 10.0
Pros: the employees were all really nice and respectful
Cons: yes many long hairs found under the blankets on my sheets I dont think they were changed
Good 6.0
Pros: Very quiet area. Grab n go breakfast was decent Near Pizza Ranch (Stewartville- 4 miles?)
Cons: Muggy- damp feeling to the room. Bathroom ceiling was very water damaged & moldy. Pool was drained - others in area r open Seemed clean just not repaired Beds were very firm
Excellent 9.0
Pros: Very close to Rochester airport, clean
Cons: They had no shuttle to airport at 4:00 am but gave us a taxi Co. Cost us 10.00 with tip. So fairly cheap
Excellent 9.4
Pros: I enjoyed this clean, quiet hotel. The breakfast was ok. There's a decent sized pool and hot tub.
Excellent 10.0
Pros: The rooms were very clean, staff very nice and helpful. They even picked up my cab fare from the airport. The restrauant next door (Ground Round ) was also very clean and had an extensive menu.
AmericInn by Wyndham Rochester Airport - Rochester
Rated #5
8.5
Excellent 8.5
Based on 182 reviews
Details
Reviews
C$ 101

Cleanliness
8.4
Comfort
8.3
Facilities
8.7
Location
8.5
Overall
8.2
Overall 8.3 Excellent
Based on 468 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
8.7
Location
8.5
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.7
Cleanliness
8.2
Comfort
8.2
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Facilities
10.0
Location
8.0
Overall
6.0
Cleanliness
7.9
Comfort
7.8
Location
8.0
Services
7.8
Staff
8.1

Okay 5.0
Cons: Bathroom was not clean
Excellent 9.0
Pros: Comfortable beds and easy use thermostat. Nice tv too.
Excellent 10.0
Pros: Very clean and no fragrances from cleaning chemicals
Good 6.0
Pros: Clean
Cons: No shampoo rinse soap in room
Excellent 9.0
Cons: Terrible breakfast. I realize there are Lilian die to Covid-19, but the roll is bad.
Good 7.0
Cons: I understand that with covid, a hot breakfast isn't in the cards, but a variety is a VERY Good thing..
Excellent 8.0
Pros: This hotel accepts pets. For the price it is a nice place to stay.
Cons: Could hear people walking around in the room above us.
Excellent 9.0
Pros: I like The layout & decor.
Cons: No hot breakfast
Excellent 10.0
Pros: Very Pleasant and the Sweetest People ever!
Cons: Cold pool
Excellent 8.0
Pros: Our room was very clean and comfortable.
Good 6.0
Pros: Cleanliness
Cons: Telephone in the room not working, no ringer tone. TV remote - the button for up and down channel not working. TV button to allow switch back to the previous channel not working. I disliked they did nothing to fix or replace the telephone.
Excellent 8.0
Pros: The cleanliness everywhere and the friendly staff.
Cons: We choose this motel for its cleanliness and the hot tub. Upon arrival we learned the hot tub was closed due to Covid. That should be posted on their website. Other motels in the area have their hot tubs and pools open. We were there 3 nights, bummer!
Excellent 8.0
Pros: It’s clean and quiet.
Cons: The heating system is a bit strange. It’s preset and I always have trouble getting it where I want.
Excellent 8.0
Pros: Very nice room and accessories; great shower too.
Cons: The lighting for reading in bed was inadequate/absent. I thought I had purchased insurance for this stay, stayed only one night, and am billed for two.
Excellent 8.0
Pros: Convient location, clean, quiet.
Cons: No
Good 7.0
Pros: Clean, low price
Cons: Sack breakfast was lacking
Good 7.6
Excellent 10.0
Pros: Clean room and up to date.
Cons: No
Excellent 9.0
Pros: clean
Poor 1.0
Cons: Was double charged at the beginning of the stay, just to be told it will be 14 business days before the money would come back to me. And the staff was not helpful.
Poor 1.0
Pros: It was a nice hotel, easy to get to. Located near Target, Fleet farm and food sources.
Cons: Very disappointed the weight room, pool and breakfast were not available. It was not made immediately clear that this was the case. The bag breakfast was an unhealthy laughable attempt! I was very disappointed in the cost of the room without the amenities
Good 7.0
Pros: Very nice hotel. Nice staff, easy to find, good parking, beautiful breadfast.
Cons: EVERYTHING needed to be vacuumed. The floors, the stairwells, inside the elevator, just everywhere looked like it hadn't been vacuumed in a long time. Our room was nice but food stains on the wall by garbage, stains on the shower curtain, dirt around th
Okay 5.0
Pros: Quiet
Cons: Room was super small!
Okay 5.0
Pros: Location.
Cons: They did not have a clean 2 bed room for us and housekeeping went home. They offered a 1 bed with sofa sleeper-NO or a pet room that stunk of coverup chemicals-NO. We were going to leave and they offered a handicap room. After 5 hr drive we took it. ðŸ�
Mediocre 3.0
Pros: It seemed clean enough.
Cons: The pillows were rock hard and there was no decaf coffee.
Okay 4.0
Pros: Mattresses were decent.
Cons: Rooms were cramped. Pillows were the worst I have ever come across in a hotel. They were lumpy, flat, and corners were missing. Asked for different ones and were told they were all like that. Need some education on service dogs.
Good 7.0
Cons: The coffee machine wasn't working. The worst thing was the fire alarm went off at midnight for false alarm and each day we were there it went off. Was put in room where animals had been even though told them highly allergic had to move rooms
Good 6.0
Pros: Nice location.
Cons: Advertise a pool was main reason we booked, the pool was closed. Very disappointed kid. In the am for breakfast the coffee machine was out of order. The coffee in the room is swill at best.
Good 7.4
Pros: Comfy bed, decent breakfast
Cons: No water pressure in shower, elevator was dirty
Excellent 10.0
Pros: The hotel is within 7 mins of the mayo. There are a handful of great places to eat at. The hot tub is awesome and the beds are pretty comfy.
Cons: My room was right next to the elevator and whenever someone came to the floor I could hear the ding.
Excellent 10.0
Pros: Very clean and updated. Nice room for the money. would stay again when going mayo
Excellent 10.0
Pros: We stopped here overnight on our way home from Thanksgiving. The facilities were extremely clean and very well kept. The staff was also very friendly. I would definitely stay here again.
Excellent 8.2
Pros: Clean, quiet, good shuttle to Mayo.
Cons: The hallway and rooms had a very strong odor of either air freshener or cleaning products. It didn't go away over night. It was strong enough to irritate the inside of my nose and throat. And I could taste it after just breathing the air.
Microtel Inn & Suites By Wyndham Rochester South - Rochester
Rated #6
8.3
Excellent 8.3
Based on 468 reviews
Details
Reviews
C$ 103

Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
9.3
Overall 8.3 Excellent
Based on 337 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Location
8.3
Services
8.3
Staff
8.4
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.6
Staff
8.6
Cleanliness
8.2
Comfort
8.5
Location
8.5
Services
8.7
Staff
9.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.5
Cleanliness
7.9
Comfort
8.4
Location
8.0
Services
8.4
Staff
8.4

Excellent 8.0
Pros: Location was kinda out of the way. No places to eat close by
Excellent 10.0
Pros: Clean and fairly new hotel.
Cons: The breakfast was poor due to the virus
Excellent 9.0
Pros: The pool
Cons: Some staff were not wearing a face mask.
Excellent 10.0
Pros: The gentleman that checked me in was very helpful and courteous. The breakfast accomadations were easy with their covid19 restrictions. It was as simple as placing a call and going downstairs with it packed and ready to take back to your room. The pool was great for the kids.
Cons: We ran out of toilet paper. There was only 1 roll on the holder and no spare. Would've been helpful to have a back up roll for those moments it runs out while in use.
Excellent 9.0
Pros: Pretty much everything!
Cons: You have to ask for your room to be cleaned and no one told us that until we asked why our room hadn’t been cleaned after day 2. It was posted any where either. When they did clean the room they didn’t do it well at all didn’t change the sheets didn’t vacuum etc so not sure if they didn’t have time or what but only took out the trash made the bed and gave us towels
Excellent 8.0
Pros: Friendly staff
Cons: Shower head
Excellent 10.0
Cons: Woke up to people getting kicked out, no one's fault at hotel just a note
Okay 5.0
Pros: The lady running the Food and beverages was Fantastic! Very personable!!
Excellent 10.0
Cons: No freezer part on fridge amd had to plug in fridge ti get cold Pillows not good. Too flat, but over all excellent experience and wonderful staff.
Excellent 8.0
Pros: Large double rooms - had a family pool for small toddler children with walk in access! Laundry room! Small convenience store area for snacks.
Excellent 9.0
Pros: The room was clean and the beds comfortable. The hotel is accessible to nearby restaurants. Breakfast is good. The Mayo shuttle runs to and from this hotel which is very nice.
Excellent 10.0
Pros: Room was perfect and hotel was clean! No issues what so ever! Great experience. First time traveling with a pet and everything was great!
Excellent 9.0
Pros: Clean, close to elevator.
Cons: Rugs are a fall hazard for someone using a walker. Rugs keeps lifting up.
Good 6.0
Pros: Very clean. Breakfast could be ordered ahead of time and brought to your room.
Cons: Not all staff and guests wore masks.
Mediocre 3.0
Pros: The hot breakfast.
Cons: The ice bucket was dirty and had hair in it. Tv remote didnt work. Vending machine on my floor didnt work.They charge two bucks for a bottle of water at the front desk! The cleaner they use had a horrible smell. Wont stay here again.
Excellent 10.0
Pros: I've stayed in LaQuintas all over the USA...and this one was the best one I have ever frequented...in just about every respect. The price was also great for everything provided.
Cons: The volume of water coming from the shower head. However, this seems to be the norm in most US hotels these days...so it was a minor inconvenience.
Excellent 9.0
Pros: The staff was very friendly and professional. The room was very clean.
Excellent 10.0
Pros: Friendly staff, clean and location
Cons: Low toilets
Excellent 9.0
Pros: Room was very clean.
Cons: The mattress was too soft and lumpy, should be replaced.
Excellent 10.0
Pros: Cleanliness,friendly,convenient location
Cons: No
Excellent 8.5
Pros: Very kid friendly. Our room was called within 10mins of being in there to make sure everything was good. Very good with guests. Front desk was very friendly. Pet friendly as well.
Cons: The beds were hard, the pillows were terrible. Wasnt able to sleep most of the night because of it.
Excellent 10.0
Pros: Friendliness of the stuff was amazing.
Excellent 10.0
Pros: The staff was cordial and inviting. The facility was clean. Beds were comfortable. There were sufficient and well-located plug ins for ipad, iPhones and cpap machine. Tasty breakfast
La Quinta Inn & Suites by Wyndham Rochester Mayo Clinic S - Rochester
Rated #7
8.3
Excellent 8.3
Based on 337 reviews
Details
Reviews
C$ 150

Cleanliness
8.1
Comfort
8.2
Location
9.0
Services
7.7
Staff
8.8
Overall 8.1 Excellent
Based on 283 reviews
Cleanliness
8.1
Comfort
8.2
Location
9.0
Services
7.7
Staff
8.8
Cleanliness
7.8
Comfort
7.9
Location
8.9
Services
7.6
Staff
8.7
Cleanliness
8.2
Comfort
8.3
Location
9.1
Services
7.9
Staff
8.9
Cleanliness
9.1
Comfort
9.5
Location
9.5
Services
8.4
Staff
9.3
Cleanliness
8.1
Comfort
8.3
Location
8.7
Services
7.3
Staff
8.7
Cleanliness
6.8
Comfort
7.2
Location
8.0
Services
6.5
Staff
7.7

Excellent 9.0
Pros: The breakfast was sufficient and the location was good.
Good 6.0
Pros: Shuttle bus was very easy to catch and the driver was extremely pleasant. The windows open for fresh air. Free parking and parking location very easy to get to.
Cons: The linens and room have the smell of a old cabin. The tub and sink didn't drain The remote to ac didn't work and our request to have it fix was ignored. Never towels in the pool area. one ply toilet paper (gross)
Okay 4.0
Pros: The location. That's about it.
Cons: The pillows were quite lumpy. The room was only cleaned very superficially - the shower/tub was never cleaned., the dishes were dirty when I arrived (I had to run a dishwasher with only cups, glasses and cutlery before I could use them and couldn't do it by hand because they don't supply dishwashing soap, only dishwasher soap which I think is wasteful), the water had a strong smell of chlorine, the curtains onto the outside walkway didn't close all the way, the key sometimes didn't work in the lock, the heating system was, at best, adequate but only barely so, the bathroom toiletries were not replaced regularly nor was the "free" coffee, the clock was not set to any sort of time and I couldn't figure out how to set it, and so forth....
Excellent 9.0
Pros: Nice
Cons: Cinvenient
Good 7.0
Pros: Location Location Location
Cons: Most furniture /fixtures are in need of some upgrades.
Excellent 8.0
Pros: Very walkable area so we could park the car, walk to appointments, groceries, restaurants, Soldiers Field. Beautiful historic homes nearby. Comfortable. Restaurant on sight with lovely patio.
Cons: Older hotel but well maintained.
Excellent 10.0
Pros: The shuttle is amazing, makes getting around downtown so easy!
Cons: No
Excellent 8.0
Pros: Location is perfect if you are going to Mayo Clinic and they have a shuttle that is very quick to pick up.
Cons: They describe the breakfast as if it is a buffet breakfast, but it is just a continental breakfast. At 830 when I went down for breakfast, there was minimal food left and nothing was refilled.
Excellent 8.0
Pros: They have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room, breakfast, bar & restaurant, spa, shuttle service.
Cons: The pool looked like it could use some good cleaning and some tile work. Also the women's locker room/shower was full of mold and hair. Very gross.
Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area - Rochester
Rated #8
8.1
Excellent 8.1
Based on 283 reviews
Details
Reviews
C$ 175

Cleanliness
8.1
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
8.3
Overall 7.9 Good
Based on 562 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
8.3
Cleanliness
8.0
Comfort
7.8
Location
8.2
Services
7.7
Staff
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
8.5
Cleanliness
8.0
Comfort
7.9
Location
8.4
Services
7.7
Staff
8.6
Cleanliness
8.7
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.7
Cleanliness
7.9
Comfort
7.9
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.5
Comfort
7.3
Location
7.8
Services
7.2
Staff
8.0

Good 7.0
Pros: It was nice looking and the staff were nice
Cons: The bed was extremely uncomfortable. It was far to stiff of a bed, felt if I laid on a box spring with plywood over it.
Excellent 9.0
Pros: Most everything
Cons: Loud guest's
Good 6.0
Cons: We waited a long time to check in
Okay 4.0
Pros: No breakfast. Covid order
Cons: Cleanliness. We have stayed here before and although it was old it was clean. This time the room was dirty. Dirt in corners and on carpet, hair in sink drain trap. Don’t think I’ll stay again.
Good 7.0
Pros: It¿s in an indirect location, so it was easy to bypass heavy traffic + it was very close to Walmart and other establishments.
Cons: Some of the staff were curt ,if not somewhat rude. But overall it was ok
Excellent 10.0
Pros: The staff was professional and understanding. Machelle really stood out at check in. She is management material. The beds were comfortable and clean
Cons: The bathroom is pretty small, new pillows would be nice they felt lumpy. Located close to the hospital but when you walk the distance its a bit much. The shuttle driver left the hospital without us.
Good 6.0
Pros: Overall cleanliness was satisfactory.
Cons: Too dark in room even with every light turned on....felt like you were in a dungeon..... Lumpy bed and pillows...very uncomfortable. Overall cleanliness was satisfactory. Parking lot /walk ways were not well kept, lots of snow and ice build up.
Good 7.0
Cons: The bed was not comfortable, and the heat was hard to regulate.
Okay 5.0
Pros: Everything other than cold & lighting
Cons: A/C blew cold air even when set to heat on higher temperature; blankets were thin/few/did not keep warm; lighting was bad
Good 7.0
Pros: Room was quiet and comfortable.
Cons: Place could have been cleaner. Rare to see masks on people, although they were required.
Good 6.0
Pros: Friendly helpful staff
Cons: A bit dark, dingy and dirty
Excellent 8.0
Pros: The hotel had free packaged breakfast. Staff wore their masks correctly and were very helpfu!!! There was free Internet service and handicapped parking. The drivers of the van that transported you to and fro the Mayo Clinic were friendly and courteous.
Cons: Two light bulbs were blown out and had to be replaced.
Excellent 10.0
Pros: Nice clean room, double queen. Pillow top beds, alt. down comforters and 3 pillows each. Plenty of towels and a big bathroom. Very conscious about Covid, they took all precautions (had go bags vs continental breakfast bar, etc).
Cons: Ice machine could use a cleaning, took forever to dispense and I got black flecks in my ice when it did finally start coming out so I didn’t use it.
Poor 1.0
Pros: Absolutely NOTHING!!!
Cons: THE UNPROFESSIONALISM!!!
Poor 1.0
Pros: The bed was clean-ish.
Cons: the tv didnt work. The ac didnt work. Amenities were meh.
Excellent 9.0
Pros: It was dark and quiet.
Cons: The hotel desk clerk was loud. Once in my room I could still hear her. Once when vacuuming she yelled because some came up behind her and scared her. I woke up in the middle of the night while she and someone else walked by my room talking.
Excellent 10.0
Pros: Price. Figured out how to still have free breakfast with a brown bag.
Cons: Nope
Excellent 10.0
Pros: Easy check-in/check-out. Very pleasant staff. Dorm size refrigerator and microwave in room. Lobby had coffee available 24/7. Free parking. Free shuttle to and from St. Mary's Hospital Mayo Clinic. Fairly close location to St. Mary's Hospital Mayo Clinic.
Cons: Bed was a little too firm for my liking, otherwise everything was great.
Poor 1.0
Cons: No receptionist, blood on the duvet, hair in the sheets. Rude receptionist. Poorly ran hotel. Will not be back. I'd like my money back. The front desk wouldn't do anything about it. Poorly ran hotel.
Okay 5.0
Pros: Convenient to the highway
Cons: The air conditioner quit working properly a couple of hours after we checked in. The bed could use a replacing you immediately rolled to the center when you laid down.
Okay 4.0
Pros: Safe factor and staff
Cons: No elevator
Good 6.0
Pros: Staff was excellent
Cons: Carpet dirty, made our feet dirty when barefoot and Cobwebs behind recliner
Poor 1.0
Cons: No tv no wifi.sucks since you couldnt even go outside without a mask.and in between appointments at the mayo clinic..couldnt watch tv or even get on my laptop..
Poor 1.0
Pros: Not a Dam thing!!!! What a total waste of money.. NEVER WILL GO BACK THERE!!!!! VERY DISAPPOINTED
Cons: YES EVERYTHING!!!!
Excellent 8.0
Pros: The staff were very friendly and helpful.
Cons: The carpet was dirty and our feet were black after walking on it.
Good 6.0
Cons: Did not like not being to use points or use points.
Good 7.0
Pros: Location
Cons: No
Mediocre 2.0
Pros: Location Clean
Cons: Air conditioner didn't work Breakfast not available Uncomfortable bed
Mediocre 2.0
Pros: The price appeared to be good but was way too much for a place like this, I left after one day.
Cons: Very run down dump, will never stay there again.
Excellent 8.0
Pros: The price was acceptable, we felt safe in the room and lobby. The staff was helpful when we needed assistance.
Cons: The coffee was extremely strong. We asked about whether the regular coffee was out and they said that the decaf was the same as the regular coffee.. they should have labeled the coffee . Breakfast in bag could be better.
Excellent 10.0
Pros: Location. & staff
Cons: No
Good 6.0
Pros: Easy in and out on the main road, within a couple miles of Mayo Clinic for easy short commute.
Cons: Super 8 consistently seems to hire people that give the impression they really don't want to be there-always on their phone, goofing off, just not professional quality. Not the kind I would hire for my business for sure.
Excellent 10.0
Cons: Ice on parking area.
Good 6.8
Good 7.0
Pros: The staff were very nice and helpful
Cons: no elevators as a patient of Mayo clinic trying to take my belongings upstairs was difficult but staff help me with baggage
Okay 5.0
Pros: Price
Cons: Stinky and outdated.
Good 7.0
Pros: free breakfast starting at 5:30
Cons: desk was not attended to when we arrived
Okay 5.0
Pros: Pictures gave the impression that rooms are bigger but they are not
Good 6.0
Pros: location, availability
Cons: price for what we received. Breakfast was good.
Excellent 9.1
Pros: Very much a high value for the $
Super 8 by Wyndham Rochester Mayo Clinic Area - Rochester
Rated #9
7.9
Good 7.9
Based on 562 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.3
Facilities
7.8
Location
7.9
Overall
8.2
Overall 7.9 Good
Based on 339 reviews
Cleanliness
8.1
Comfort
8.3
Facilities
7.8
Location
7.9
Overall
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.9
Comfort
8.1
Location
7.8
Services
7.8
Staff
8.7
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
10.0
Cleanliness
8.6
Comfort
9.3
Facilities
7.3
Location
8.0
Overall
9.3
Cleanliness
8.3
Comfort
8.3
Location
8.0
Services
8.1
Staff
9.0
Cleanliness
8.7
Comfort
8.9
Location
8.5
Services
8.7
Staff
9.0
Cleanliness
7.8
Comfort
8.2
Facilities
5.0
Location
7.8
Overall
5.0
Cleanliness
7.7
Comfort
8.2
Location
8.0
Services
7.6
Staff
8.8

Excellent 10.0
Pros: Clean hotel, rooms and good service 👌!
Cons: Carpet was a little dated and worn. Furniture was also older.
Excellent 8.0
Pros: The person checking me in was great. He was very accommodating of my needs about my room being close to the elevator. He also offered me assistance if I needed it.
Cons: I had to clean the cup rings off the night stand. I think they missed that area. Otherwise it was pretty clean.
Excellent 8.0
Pros: The room and bathroom could have been a lot cleaner.
Excellent 8.0
Pros: Room was comfortable and clean. Friendly people at the desk.
Cons: Hot tub could probably use a cleaning.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.0
Pros: My stay there was for a week of testing at Mayo Clinic I found the staff exceptional, friendly and would do anything to make your stay as best possible
Cons: Nothing actually for the property It was a little far from restaurants, but gurbhub and door dash were very available each day/ evening I was there
Excellent 10.0
Pros: The management went above and beyond to make sure my visit was comfortable and save measure with covid.
Excellent 9.0
Pros: Comfortable hotel; very nice front desk personnel; breakfast buffet was very good
Cons: The carpeting throughout the room should be updated.
Excellent 10.0
Pros: Front desk personnel were outstanding
Excellent 9.0
Pros: still having warm breakfast
Cons: towels not in pool area having to ask.
Excellent 8.0
Pros: It was clean and freindly as always.
Okay 5.0
Pros: If you wanted your linens changed you had to go to desk get them and change your bed yourself.
Cons: If your linens you wanted changed you had to go to desk get them and change them yourself alsowith towels. When you stay at a motel and are a paying customer that is terrible
Excellent 10.0
Pros: The host at the front desk was awesome. Very helpful and courteous. We asked for a couple extras of several things. Very pleasant stay.
Excellent 10.0
Pros: Very surprised when I seen the room. Quite large, very comfortable.
Cons: Wasn’t too crazy about the pillows. Usually bring my own, kinda picky on that.
Good 6.0
Pros: Room was clean and the staff was friendly.
Cons: The location is kind of inconvenient. The room itself was clean, but the bathroom toilets are definitely on the small side, and our showers had a high pitch whine to it. It was very confusing on how to find the breakfast.
Okay 5.0
Pros: Cleanliness
Cons: Bed was very uncomfortable
Excellent 9.0
Pros: The staff was so nice and very accommodating. There was a hot breakfast, but it was limited due to covid. The pool was open and they limited the number of people at one time.
Excellent 9.0
Pros: "larger" room. coffee machine, free cookies, offered breakfast, free parking, wi-fi. Period for free cancelation.
Cons: More attention to housekeeping.
Okay 4.0
Pros: Easy access to the main road to Mayo Clinic
Cons: Was given a smoking room 3rd floor that appeared to be closed up for a long time. There was no air turned on & the smell was overwhelming. I booked a non-smoking room so had to go back & start check-in all over for different room. Hotel needs update
Poor 1.0
Pros: Nice breakfast-nice employees
Cons: Rooms were very outdated and DIRTY.
Okay 4.0
Pros: Plenty of parking.
Cons: No housekeeping for 6 nights!!! Noisy in the smoking area outside window - at 0200! Internet kept dropping out. Had to keep logging in. Breakfast server kept pouring 1/2 Cups of coffee! Coffee in room was terrible. No coffee in lobby.
Poor 1.0
Pros: It was on the outskirts of town.
Cons: That it was dusty and still had garbage from guests prior to me being there,
Okay 5.0
Pros: Price
Cons: Room was very out dated and not clean.
Good 7.0
Cons: Breakfast hours and food provided. Could not get coffee at 10 am. Should be coffee provided later in the morning.
Good 7.0
Pros: The staff were fantastic, very helpful, personable & outgoing!
Cons: The floors were dirty, the hotel room paint is a horrendous dirty yellow that was painted In world record time. The lighting needs improvement & the beds and pillows were were really soft & clumpy.
Okay 4.0
Cons: Bed was lumpy and hard. Could really use a rentavation.
Okay 4.0
Cons: Did not get the right room at first once we got the right room the key did not work. Room carpet was dirty, smell in the room, Pool area was not clean.
Good 7.0
Pros: The staff was very helpful
Cons: The room could've been cleaned better. A lingering smell and there was a ceiling fan that had lots of dust on it.
Okay 5.0
Pros: Location to restaurants and my destination.
Cons: For paying what I did it was mediocre.
Okay 5.0
Cons: The tub had leftover hair from a previous guest. The pool was closed & was one of the main reasons we chose this hotel. The air conditioning unit was never cleaned so I had to clean the vent, after waking up with swollen eyes and throat. Friendly staff.
Poor 1.0
Pros: They had a cookie available while waiting for the hotel to violate the ADA.
Cons: They staff was rude and unprofessional. Uneducated and violated my rights. I paid for a room and was not given one.
Good 7.0
Pros: Comfortable room
Cons: 1. Safety bar in tub broken 2. Sunflower seeds from last guest on floor next to one bed 3. Candy in closet area floor exposed when ironing board used 4. Room did not look crisp and sharp upon arrival. We wondered if it had been cleaned since prior use.
Okay 5.0
Pros: That checkout was at 12 and not the usual 11am
Cons: Cleanliness (there were hairs in the shower)
Mediocre 3.0
Pros: The breakfast was nice
Cons: The hotel was very dirty. The carpets in our room were never vacuumed the 2 days we were there. There was not a nice comfy chair. There were 2 mismatched chairs at a little dining table. The walls and doors were dirty, definitely needed cleaned.
Mediocre 2.0
Pros: Not much. Has certainly gone down hill.
Cons: My electronic key card did not work two times after going to the front desk and had her reset it. I was in the most furthest room on the third floor. Put me in another room and the room was filthy. Even hair in my bed so had them put cleans sheets on
Good 7.1
Pros: Was quiet. When we checked in the front desk person was very friendly same with the one checking us out.
Cons: The fridge was so tiny and we staid a few days. Were unable to really put n e thing in it. Had a suite and still the bathroom was the usual hotel bathroom. Could have been a little nicer and bigger. The rooms looked nothing like the picture
Excellent 8.0
Pros: The room was clean, beds were comfortable. We asked for a quite room and were placed a in a corner room on the 3rd floor; very quite. The breakfast was great everyday.
Cons: The pool was foggy the first day but cleared out. I don't know if it's a bad thing or what caused it but it cleared out by the next day.
Excellent 9.7
Pros: We loved our weekend here! Everything was very clean, spacious and in great condition. The room decor was so beautiful and relaxing. The beds and pillows were SO comfortable! Breakfast was AMAZING! Delicious food with a wide variety of choices. Pool and hot tub area was very nice, clean, comfortable temperature and nice seating areas. Staff was very friendly and helpful, from check in to check out. Thank you Country Inn and Suites!
Cons: The only thing that would make this hotel better, is if it were right in downtown Rochester, otherwise, Perfect!
Excellent 9.4
Pros: Staff was very helpful and friendly
Cons: The top blanket on the bed was very heavy weight and no option to use a lighter weight blanket.
Excellent 8.0
Pros: Very friendly, loved that the windows opened.
Cons: Refrigerator didn't keep this cold
Excellent 9.3
Pros: Very clean and comfortable.
Country Inn & Suites by Radisson, Rochester S., MN - Rochester
Rated #10
7.9
Good 7.9
Based on 339 reviews
Details
Reviews
C$ 133

Cleanliness
8.3
Comfort
7.7
Facilities
5.7
Location
8.5
Overall
6.3
Overall 7.8 Good
Based on 362 reviews
Cleanliness
8.3
Comfort
7.7
Facilities
5.7
Location
8.5
Overall
6.3
Cleanliness
8.3
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.8
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
4.5
Facilities
5.0
Location
7.5
Overall
6.5
Cleanliness
8.3
Comfort
7.7
Location
8.5
Services
7.3
Staff
8.6
Cleanliness
8.2
Comfort
7.3
Location
8.0
Services
7.1
Staff
8.5
Cleanliness
8.2
Comfort
7.7
Facilities
4.0
Location
8.6
Overall
4.0
Cleanliness
8.4
Comfort
8.0
Location
8.7
Services
7.7
Staff
8.9

Good 7.0
Pros: No breakfast because of Covid.liked the location very much.
Cons: The room was to warm
Okay 5.0
Pros: Nice bed
Cons: Room control not user friendly
Excellent 9.0
Pros: room was clean and neat as was the bathroom. Bed was comfortable. Was in a quiet area.
Cons: Nothing really
Excellent 10.0
Pros: The rooms are clean, gray value for your money.
Cons: Beds could be a bit more comfortable.
Excellent 10.0
Pros: The property was great. Easy to get food and use the shuttle.
Cons: Bed was a bit uncomfortable.
Poor 1.0
Pros: Nothing!
Cons: If u are an mayo patient,.DONT STAY HERE!!! There is dried pee in my tub in the first king size room! The room they chained up to which was a double queen and then found out the no one in this hotel can take a bath cause they dont want probably clean properly!! And the harassed about my service dog!! Save ur money and go somewhere else!
Mediocre 3.0
Pros: Pulled up to the hotel and the building is decrepit, dirty, and dated. The lobby was recently updated so that was nice. But that ends there. Checked in and got our room on the second floor. The roof was leaking into the room so they gave us another room. The second room smelled so bad we had to get a room scent just to bare it. Smelled like stale musty cigarettes. She king size beds are so hard you can feel every spring. I don’t have back problems, however every night I would toss and turn and wake up sore.
Excellent 10.0
Pros: Location and staff.
Good 6.0
Pros: We were happy there was a recliner in the room. We have difficulty with beds, sleeping flat on our backs. We usually end up with a back ache. Sleeping in a recliner for an hour eases the ache.
Cons: No continental breakfast.
Good 6.0
Pros: Common areas are very clean for a hotel of this age
Cons: Water pressure in shower is almost nonexistent
Excellent 8.0
Pros: It's location and the friendly and helpful attitude of the employees.
Cons: Like everyone wish the price could have been a little cheaper for Mayo patients staying for more than five days.
Good 6.0
Pros: Friendly clerk. Probably the oener
Cons: Large king bed was great...but very poor bed, not comfortable at all.
Excellent 10.0
Pros: Our room had two queen size bed and plenty of room to move around in. It was clean and comfortable. Good value for the money.
Okay 4.2
Pros: The price
Good 7.7
Pros: The room was better than expect for the price, it was clean and nice. The bed was huge and comfy. The room itself was small but was well put together. For sure worth it for the price. We went just to have a weekend together as a couple and it was everything we needed. Would be good for business stays too.
Cons: Building needs some maintenence, can tell it's getting older and not being kept up with Towel had hair on it Needs some upgrades, TV was older than me
Okay 4.0
Pros: Close to restaurant
Cons: Very dirty floors Bed sheet smells
Excellent 8.0
Pros: Price was relatively inexpensive
Cons: Breakfast was English muffin, cinnamon roll, banana, oatmeal.
Okay 5.7
Pros: Staff was extremely friendly, breakfast was okay
Cons: Bed was uncomfortable, room could use some updating
Excellent 8.6
Pros: We arrived from Minneapolis late - 12.30am, but had no trouble checking in. Friendly staff. Room had comfortable chairs, fridge and coffeemaker.
Cons: Breakfast rather basic and not much on offer.
Red Carpet Inn Rochester - Rochester
Rated #11
7.8
Good 7.8
Based on 362 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.7
Facilities
10.0
Location
8.5
Overall
10.0
Overall 7.7 Good
Based on 184 reviews
Cleanliness
7.9
Comfort
7.7
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
7.6
Comfort
6.9
Location
8.5
Services
6.7
Staff
8.4
Cleanliness
7.6
Comfort
7.6
Location
8.5
Services
7.0
Staff
8.5
Cleanliness
8.9
Comfort
8.3
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
8.3
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.7
Cleanliness
8.1
Comfort
7.9
Location
8.5
Services
7.6
Staff
8.2

Good 6.0
Pros: Nothing
Cons: The staff said that I smoked in room an I did not ..I smoked in my car and outside ..thank you very much ...wont be going back there
Excellent 8.0
Pros: Everything was great, maybe a couple extra towels and maybe an extra blanket in the room would be nice but it was a great value and the room was clean and the staff was really nice.
Excellent 10.0
Pros: Everything was great, didn't haven't anything wrong with my stay!!
Cons: Nothing was wrong with my stay!!
Excellent 10.0
Pros: Everything was great!!
Cons: Nothing to complain about!!
Excellent 8.0
Pros: Everthing fine
Okay 5.0
Pros: Was no breakfast
Cons: No washer and dryer
Excellent 9.0
Pros: I left my laptop PC in the room & when I called a week later they had it in the office & my family in Rochester picked it up. That's service & reliability. The Rochester Inn staff has earned my trust. I will always stay here when in Rochester.
Cons: Hard to say. The room was comfortable & the staff were attentive.
Excellent 9.0
Pros: Was just a room for 1night. Everything worked as needed. Quiet, little noise from traffic. Felt safe.
Cons: Soap for shower and sink were the very small bars. Hardly enough to shower with.
Poor 1.0
Pros: Nothing really
Cons: I was itching everyday I was there. Didn't feel clean at all
Good 7.0
Pros: location close to wear we needed to go
Cons: they need bigger bath towels there were little small
Good 7.1
Cons: A little pricey
Excellent 9.4
Pros: The helpfulness of the front desk
Rochester Inn - Rochester
Rated #12
7.7
Good 7.7
Based on 184 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.6
Facilities
6.9
Location
7.8
Overall
7.0
Overall 7.4 Good
Based on 336 reviews
Cleanliness
7.8
Comfort
7.6
Facilities
6.9
Location
7.8
Overall
7.0
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
7.5
Location
7.5
Services
7.2
Staff
7.9
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
5.3
Comfort
6.0
Facilities
6.0
Location
7.3
Overall
6.0
Cleanliness
7.8
Comfort
7.7
Location
7.9
Services
7.4
Staff
8.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.7
Comfort
7.4
Facilities
6.0
Location
7.6
Overall
6.5
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.5
Staff
7.6

Excellent 10.0
Pros: The half kitchen in the room
Cons: There was nothing
Excellent 10.0
Pros: Great staff. Always accommodating and helpful. Located right off of the highway. Laundry facilities on site. Kitchenette in the room.
Mediocre 2.0
Pros: nothing
Cons: I stayed in the hotel for 7 days and they did not even asked if I needed new sheets or even took out the garbage...I had to do that myself. They posted because of covid they had no stay over services. The other hotels I have been staying are servicing
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 8.0
Pros: The breakfast was a grab and go I don’t know that it was their fault that it had to be that way
Cons: The gentleman at the front desk was not friendly at all and he kept my credit card for quite some time and said that it was declined I said you should try it again I know it’s not so he did and it worked don’t know what that was about
Excellent 10.0
Pros: The staff was very friendly and kind. The room was clean and comfortable.
Cons: I was traveling with my 5 year old granddaughter and we needed a safe place to stay for the night that was also affordable for my budget. The staff was very kind and helpful to me and my granddaughter. Thank you. I will stay again in the future.
Excellent 8.0
Pros: Good bed and quiet
Excellent 8.0
Pros: We were exausted and needed a bed. This room had a bed.
Cons: Hard bed. No stayover service. Noisy bathroom fan.
Okay 4.0
Pros: Price and location
Cons: Was woken up by multiple calls from front desk before check out (11am) asking when I planned on checking out. Felt rushed and disturbed.
Excellent 9.0
Pros: The shuttle driver was so accommodating.
Excellent 10.0
Pros: Location. Free parking. Free shuttle to and from St. Mary's Hospital Mayo Clinic. Kitchenette (refrigerator, stove top, and microwave). On-site laundry. Pleasant staff.
Okay 5.2
Okay 4.0
Pros: price
Cons: There was NO breakfast and the Bed was uncomfortable
Excellent 8.0
Pros: Hotel room was clean and comfortable and well furnished. I also liked the refrigerator and stove.
Cons: I had to try three key cards before desk clerk finally let me into my room with no apology.
Poor 1.0
Pros: Mayo shuttle, hot breakfast, clean rooms, freezers, microwaves
Cons: Undependable hot water, hit or miss WiFi, hard beds, warn furniture, thin walls
Excellent 10.0
Pros: The bed is so comfortable after cancer treatment. The free breakfast is perfect. The Mayo Clinic had front desk check in me after surgery and they did. This is such a great place with an incredible staff
Cons: Restaurants are a few miles away but not too far. I m so happy here I can not comokain.
Poor 1.0
Pros: NOTHING. Everything was awful and they should not be in business.
Cons: The room was rubbed down and everything was either not working or broken. Hotel staff was dismissive and were more focused on their cigarette breaks than their jobs. They never seemed to have towels or shampoos available at the front desk. Terrible
Mediocre 3.0
Pros: It had a roof
Cons: very run down and not well taken care of
Mediocre 2.0
Pros: Leaving
Cons: Very dated and dirty
Excellent 8.0
Pros: Price
Cons: We waited for 10 minutes for someone to check us in. We even called the number on the phone by the wall to get someone to check us in. Poor service to check someone im
Mediocre 2.0
Pros: Price with breakfast
Cons: Air conditioner not working is unacceptable. A lot of this hotels guest go to Mayo Clinic. A good nights rest is important.
Good 6.0
Pros: Clean hotel, basic amenities
Cons: Very uncomfortable bed
Excellent 8.0
Pros: The price was excellent for the Rochester area. Room was clean and served our purposes well for a Mayo Clinic visit the next morning. With more visits to the Mayo Clinic coming up, we would definitely look at the Days Inn South again.
Excellent 8.8
Pros: Had a kitchenette, clean and warm. Breakfast in the morning
Cons: Small, no pool
Excellent 8.0
Pros: Pleasant staff. Good value for the money.
Cons: Had to call to get the sheets changed,
Excellent 9.4
Pros: The staff was very nice. Went above and beyond to help or get us something. The laundry area was nice and clean had 4 washers and dryers. We had other family members come in and they made sure we were all on the same floor. There is a shuttle that runs to and from the Mayo Clinic.
Cons: The breakfast was not the best. We were told they are getting ready to put in a real kitchen and breakfast area. There are a lot of construction guys that stay here. Overall not to bad.
Okay 4.5
Pros: Staff was very courteous
Cons: The sheets seems were not changed for a long time . Had an interview the next day woke up with bad sinus and sore throat .
Excellent 10.0
Pros: We went to Rochester for Mayo Clinic, picked is hotel for kitchenettes. We got then early was able to check in and go to room. Room was very clean. Full size frig,4 burner stove top, full size microwave. All looked new.Staff was friendly and clean. One of the best rooms I have stayed in. Shuttle came at the top of every hour from 6am to 5pm dropped off at front door of Mayo Clinic.
Good 6.5
Pros: Very Excellent Rate & Expected Accommodation. Convenient to main Mayo campus and Mayo's St. Mary's campus by car. Appreciated breakfast included.
Cons: Thin staffing by management and maintenance. Lack of training & empowerment of desk staff to resolve issues. For example: Maintenance & manager were unable to respond to a clogged toilet. I was told maintenance was "out sick" and manager was unavailable due to "sick children." No back-ups were contracted and desk staff was not authorized to call someone in. After a long day I had to internally relocate. No follow-up from management.
Excellent 9.7
Pros: We had just spent 5 days at the downtown Rochester Days Inn. The move to South saved me $35 per day plus provided me with a meal to start the day. If I ever have to travel to Rochester again I will not stay downtown nor will I recommend that location to anyone. I would recommend the South location.
Cons: The odor of the cleaning material used throughout the building, This was in the hallways but not noticed in the room.
Days Inn & Suites Rochester South - Rochester
Rated #13
7.4
Good 7.4
Based on 336 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.9
Location
7.8
Overall
3.0
Services
7.6
Overall 7.0 Good
Based on 315 reviews
Cleanliness
7.6
Comfort
7.9
Location
7.8
Overall
3.0
Services
7.6
Cleanliness
7.7
Comfort
7.9
Location
8.8
Services
7.5
Staff
8.8
Cleanliness
7.6
Comfort
7.9
Location
8.1
Services
7.4
Staff
8.7
Cleanliness
7.5
Comfort
5.0
Location
3.8
Services
6.3
Staff
7.5
Cleanliness
7.8
Comfort
8.2
Location
7.4
Overall
3.0
Services
8.2
Cleanliness
8.1
Comfort
8.8
Location
8.1
Services
8.1
Staff
8.1

Okay 4.0
Cons: Didn't like facility and room. Even when asked for Coffee maker and coffee they just provided coffee maker with coffee packet and without sugar, cup or Cream. In room no power point to charge your mobile or laptop. I had to put my laptop in kitchen to charge it. Even location is not good, to go anywhere you have to take extra around 2 miles to come on main road. Booked for 3 nights but finally left 2nd day.
Excellent 10.0
Pros: The staff have been very kind to me and my Service Dog. I suffer from PTSD and my feeling safe is very important to my SD and I feel very safe.
Okay 5.0
Cons: There was no breakfast even though it was advertised. Internet was very slow. No dishes in room.
Excellent 9.0
Pros: just needed a warm room and a bed overnight ,went to Mayo next morning ,,,,didnt need much but just that.
Cons: all good
Mediocre 2.8
Excellent 9.0
Pros: Very clean! Great value. One of the best beds I have had in a long time!
Cons: Remote location
Mediocre 2.0
Pros: It was a bed to slee in while we were at Mayo
Cons: Coffee maker broke after one use, had no extra towels, pillows way to hard, staff was short and rude, had to ask for everything. Was under the impression that the kitchen was stocked with cooking supplies.
Good 6.0
Pros: Was supposed to have a grab-and-go breakfast and did not
Excellent 9.0
Pros: Size of the handicapped accessible room
Cons: Too busy....parking lot full!
Excellent 8.0
Pros: It was quiet and the staff was really nice and accommodating. The room rate was reasonable. Having a refrigerator and microwave in the room was great although they were a little dated and well "used".
Cons: The bed was really hard, so sleeping wasn't real comfortable. The room was clean but could have used a little fixing up. No breakfast because of the Covid and it wasn't real close to any restaurants.
Poor 1.0
Pros: Nothing...
Cons: This hotel needs to be looked at better by management. The hallways appeared to be not vacuumed in weeks. Garbage, wrappers, dirt was everywhere in the hallway. In the room I stayed in when the sheets were pulled back there was blood stains on mattress!
Okay 4.0
Pros: Chose hotel based on price.
Cons: No coffee or breakfast of any kind. Common areas were not clean.
Good 7.0
Pros: Ok for price. Bed wasn’t comfortable. Staff very friendly
Excellent 9.0
Pros: This hotel is close to our famliy in the area.
Cons: The floor in the hall of our floor needed to be vacuumed. Th clerk at the front desk had told me that they were short on the cleaning staff, so it's understandable. With kitchenettes in the rooms, there was a variety of food smells in the hallways.
Good 6.0
Pros: Staff were very helpful, knowledgeable, and accomodating
Cons: The first room had a funny smell and a leaky bathroom. I mentioned it to the front desk-- just so that it would be fixed after I left- it didnt bother me. The front desk insisted I move to a better room! Very nice appreciated but not necessarily.
Good 6.0
Pros: close to highway that I needed to get on to head home the next day
Cons: When I got to my room, the room's door was left adjar...not closed fully. Also, as I went right to bed, I didn't notice...but there were no towels in the room for the shower next morning. I used bath mat. A bit odd
Excellent 8.0
Pros: The hotel was clean and close to shopping and things to do.
Cons: There was a dog across the hall that kept barking. It was annoying.
Excellent 8.0
Pros: It was a good value. We just needed a place to stay that was clean and convenient.
Cons: The lobby and stairwells were dirty with footprints. It is a snowy time in MN right now, so maybe it's tough to keep up with keeping that clean, but we were there 2 nights and it's not being cleaned daily that I could tell.
Mediocre 3.0
Pros: Price
Cons: The common areas were extremely dirty and we did not get breakfast as indicated.
Poor 1.0
Pros: Nothing
Cons: It was dirty i was there 4 days and my room never got cleaned when i asked for a maid to clean it the said they only clean rooms every 8 days
Poor 1.0
Pros: Leaving it.
Cons: It was a complete dump.
Poor 1.0
Cons: We were given keys to rooms that were not cleaned. Hallways were narrow and had objects in the way. rooms smelled and furniture was well worn and used
Poor 1.0
Pros: Location
Cons: Old, dirty room. Bad experience.
Good 7.0
Pros: The cost for this motel and the location made it appealing. We did not arrive until late, so only need the bed and shower.
Mediocre 3.0
Pros: the bathroom was very roomy and nice.
Cons: Our non smoking room smelled like smoke, bad. The hotel did not have any ice makers, we were given ice trays to make our own ice in the freezer. Room was clean, but very outdated. Front desk staff was unfriendly.
Okay 4.0
Cons: Our room at check in was filthy. The toilet had fecal matter in it. (all over it and the inside bathroom door too). It had not been vacuumed either. Can't believe this is a 2.5 star.
Excellent 10.0
Pros: Very clean. Good value for the price.
Excellent 10.0
Pros: Friendly staff made our stay very enjoyable
Excellent 10.0
Pros: Great value, especially for those visiting Mayo Clinic.
Cons: It's cold in Rochester, MN!!!
Excellent 9.0
Cons: People were allowed to smoke right outside the front door. No breakfast
Excellent 8.0
Pros: Friendly staff
Cons: Very nice room for the price, Clean bed and adequate shower Would stay there again
Okay 5.0
Cons: No ice machine or vending machines! Or breakfast
Mediocre 2.0
Pros: Nothing.
Cons: The hallways were dirty and smelled like food cooking, thin walls so u could hear the people next door, they didn't even have an ice machine and the breakfast was packaged muffins and granola bars.
Poor 1.0
Pros: checking out!!
Cons: Room smelled of cigarette smoke Bathroom door frame had excrement on it. ( Have Photo) I am demanding a full refund of my stay totaling ----
Poor 1.0
Pros: I would never stay there again. In fact I will never let you pick my hotel again every time you do I do not get the better part of the deal
Mediocre 3.0
Pros: The location was good and the hotel room itself was fine.
Cons: The room smelled strongly of smoke, even though it was a non-smoking room. We were given two double beds even though we had booked a queen. The free breakfast was VERY limited - only granola bars or packaged muffins.
Poor 1.0
Pros: Location
Cons: Phones didn't work fire alarm went off overall I didnt feel safe there
Poor 1.0
Pros: Nothing
Cons: People partying inside and outside the lobby area,including the desk employee till after 11pm, unclean,no ice maker, smelled like mildew
Mediocre 3.0
Pros: N/A
Cons: We had to wait almost 20 minutes for someone to come and check us in. The lobby and elevator was dirty. There were no hair dryers in the rooms and the breakfast was small granola bars and prepackaged muffins.
Mediocre 2.0
Pros: Location
Cons: We had been up all night due to a flooding evacuation and tried an early check on at 1:00 and staff would not accommodate us. No coffee and no hair dryer in room.
Good 6.0
Pros: Price
Cons: Breakfast was coffee and a granola bar
Poor 1.0
Pros: Nothing.
Cons: Girl at the counter was nice and checking us in a few hours early. We had appointments. Lady came from the back said $25 to check in early. Really rude. Stairways smelled really bad. Next morning knocking rudely you checking out when it was not tim
Good 6.0
Pros: The staff was very courteous. they did everything we asked.
Cons: The air quality was poor. I am allergic to dust and I had a very difficult time sleeping. Much of the dust came from the heater and curtains near the heater.
Good 7.0
Pros: Location is good
Cons: Breakfast is not good
Okay 4.0
Pros: Price
Cons: No extras. No shampoo, ice, soap. Bed mattress had blood stains on it
Mediocre 3.0
Cons: This hotel did not meet the 2 1/2 star rating. The free breakfast amounted to coffee and a granola bar and that was it. There was no hair dryer in the room. You had to go down to the front desk to request one. Definitely did not meet my expectations.
Good 6.0
Pros: Convenient location
Okay 5.0
Pros: Over-all value.
Cons: Location. Hard to find.
Good 6.0
Pros: The bed was hard as a rock. I had to fold comforter that i normally would remove off of bed and not touch- and put it under the sheets and sleep on it to make it softer.
Okay 4.0
Pros: It allows pets.
Cons: Maintenance was needed. I reattached the cabinet handle. The fan in the bathroom sounded like a jet engine. The staff was unavailable and the wifi hookup was not working. Breakfast provided was a granola bar and there were no cups for the coffee maker.
Okay 5.0
Pros: Close to work
Cons: Elevator floor always dirty, never had coffee packs, luggage cart had a broken wheel
Mediocre 2.0
Pros: nope
Cons: the hotel tried to charge me an additional 49 bucks at check out. The staff on hand was cluless. I had to wait for the next staff to get it resolved. I did not get the chance to eat breakfast befor my doctor apt and ended up being late.
Okay 4.0
Cons: Took 3 trips to front desk to try to get a working room key, was finally let in to room by night employee. Never had a working room key.Room didn't have a pleasant smell.
Good 6.0
Pros: Price deal
Cons: Stains on the bathroom counter, not a hot breakfast, farther south in Rochester than I was hoping.
Okay 5.0
Cons: Staff was not helpful. Breakfast was a small shelf with coffee, granola bars and bags of oatmeal. Not as a 2 1/2 star hotel usually is provided.
Mediocre 3.0
Pros: Not much.
Cons: breakfast.
Extended Stay America - Rochester - South - Rochester
Rated #14
7.0
Good 7.0
Based on 315 reviews
Details
Reviews
C$ 111

Cleanliness
7.7
Comfort
8.3
Facilities
6.2
Location
8.7
Overall
6.2
Overall 5.4 Okay
Based on 96 reviews
Cleanliness
7.7
Comfort
8.3
Facilities
6.2
Location
8.7
Overall
6.2
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
8.1
Comfort
8.6
Location
8.9
Services
7.8
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
5.6
Comfort
7.5
Facilities
5.0
Location
8.8
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
7.5

Excellent 9.0
Pros: Breakfast was good! Loved the location! Very nice hotel!
Cons: We tried to use the printer. The staff member told us he was a little “hangry” so he didn’t want to help us get it working. It was important for us to print out her medical record for her college. He wasn’t willing to help. The pool closed for cleaning.
Excellent 10.0
Pros: Pool was really nice
Cons: Only one elevator
Excellent 10.0
Pros: Pool was so much fun for the kids, big hot tub and the staff was great. They continued to clean up the pool area all evening. The breakfast had many options including Jimmy Dean breakfast sandwiches.
Cons: Nothing
Excellent 10.0
Pros: Staff is friendly and helpful, they value your stay
Cons: Hot tub was down most the stay, so never got the chance since it was busy during weekend
Excellent 10.0
Pros: Everything
Cons: Everything
Excellent 10.0
Pros: Nice clean room with comfortable beds, even the pull out sofa was comfy!! The suite was plenty big enough for my family of 5 (including infant with pack and play) and room for baby to play and roll around. Kids enjoyed the pool. Location was very convenient for our trip.
Excellent 10.0
Pros: Loved everything, great breakfast, friendly employees, and kids loved pool area.
Cons: No complaints
Mediocre 2.0
Pros: Hotel employees at the desk really tried & were kind & helpful. I wish I could say this about the others, like the desk clerk who tried to hand me a plastic bag with a plunger in it at my room door after I reported my toilet would not flush. ðŸ�
Cons: There aretoo few characters to list them. Mgmt has handicapped personnel who tried to make my stay better. No room phone, no housekeeping service, not once in nine days! 🤔👎. Pool was closed two days, then unusable due to HEAVY brat use.
Mediocre 3.0
Pros: Price. Bed. Pool, when it was open. Pool, when it was NOT completely filled from morning until 11:21 with SHRIEKING RUG RATS AND RUDE AND EXTREMELY LOUD PRE-TEENS.
Cons: My room was NEVER cleaned. Covid is NOT an excuse for that!Breakfast (due to Covid?) very stark, consisting of foods inedible by me. Rude staff. No luggage stand, no room phone. No lights in parking area. Dangerous ice on walks. Mayo guests/spec need
Mediocre 3.0
Pros: I could walk across three parking areas to the Natural Grocery for safer food. BUT! The lights for all three lots were out, & it was a scary little walk with arms full of grocery bags in the dark over icy patches and black ice from the roof leaks. Unsafe!
Cons: Fresh paint is not a renovation. Blaming Covid for all of the defects is pathetic. Not having my room cleaned was just plain cheap, not a Covid concern. Unlit parking lots are danger zones. The lack of an airport shuttle is a VERY poor choice.
Okay 5.0
Pros: I liked the pool and the room space.
Cons: I did not like the grab and go breakfast because there was only about two choices to pick from and it was all cold and not good. And on line when I booked the room it said continental breakfast which I was looking forward to.
Mediocre 2.0
Pros: Area
Cons: Yes remodeling and nothing was said about this when booked room and hot tub was full of small kids so could not use i book this because of the hottub
Poor 1.0
Pros: It had a shuttle to Mayo Clinic.
Cons: The rolled carpet and the five gallon buckets in the hallways. The fumes from the carpet glue and the paint. Had to leave within an hour due to the overwhelming toxins in the air.
Mediocre 3.0
Pros: The hotel is in a good location and has a nice pool area for young kids.
Cons: The hotel as a whole is a dump. Poorly maintained. Internet did not extend to our room. Leaking toilet. Indifferent staff.
Poor 1.0
Cons: We did not stay here and I am still trying to get my money back!! Showed up to major construction..the stench in the hotel with the mixture of paint and thinner was absolutely horrendous. I'm still waiting for the manager to call me back to give me refu
Mediocre 3.0
Pros: I like the pool and the hot tub. And how how close it was to the Mayo Clinic
Cons: We weren't told or didn't know the place was under construction and smelled like paint. The tables were stiky
Mediocre 2.0
Cons: Took 2hrs to get a room. all rooms were double booked and we didnt even end up with room i paid for.
Poor 1.0
Cons: What a mess, we were there for a hockey tournement took some 2 hours to check in, only 2 towels per room, breakfast was ok but not enough for all the guest there. Rooms were not completely finished remodeled
Poor 1.0
Pros: Good breakfast
Cons: Not a 3 star motel . No ice machine, no soda machine, could not use shower in handicap room. 2 foot step to get into shower.
Poor 1.0
Pros: The gentleman that worked during the evening and maintenance man were nice and helpful, unlike the manager and night auditor.
Cons: Manager and night auditor had terrible attitudes. Hotel did not look like it should be stayed in. Towels (when I finally got them) were stained and nasty. No vending machines. Leaky ceiling over the pools. Terrible experience all around.
Mediocre 2.0
Pros: The room itself was decent. Mostly clean.
Cons: Manager had a bad attitude and didn't seem to know what she was doing. Night auditor too. Towels were stained, didn't have any wash cloths in my room. No vending machines or sundry.
Excellent 10.0
Pros: location
Cons: no
Excellent 10.0
Pros: Proximity to Mayo clinic
Cons: No
Good 6.0
Pros: Location
Cons: No towels or extra blankets
Okay 5.0
Pros: Friendly staff, room was clean
Cons: Hallways needed vacuuming. Pool that was open needed tile cleaned.
Poor 1.0
Pros: Location
Cons: I’ve never had the worst experience checking in to a hotel and I’ve checked into hundreds. Hotel employee Refused to get up from her chair in the back room until I Called for her. She was the rudest person ever experienced
Mediocre 2.0
Pros: Pool
Cons: Rooms were in poor repair and when they were told about it nothing was done about it
Okay 5.0
Pros: Very comfortable beds! Nice room size. Very quiet.
Cons: Phone didn't work. No stopper for the tub to take a bath. Freezer was completely frosted over and unusable.
Mediocre 2.0
Pros: The best part was the pool for the kids, however the ground looked really dirty and I didn't want to walk around barefoot.
Cons: Our first room was dirty with old diarrhea in the toilet that made the toilet look permanently stained. Trash in the trash can and dirt on the floor. The second room they gave us was cleaner but it smelt musty and had old food left in a drawer.
Poor 1.0
Pros: I liked nothing.
Cons: The staff treated us horribly and were unreasonable.
Good 6.4
Okay 5.0
Cons: Beds and pillows were hard Pool was dirty...huge clump of hair and particles pointed out to staff and nothing done Breakfast staff VERY slow
Poor 1.0
Pros: It. Was dirty. Hotel had a bad order Mildew on the bathroom ceiling and walls outside was dirty weeds dirt cigarette butts One of the worst Should not even have a one Star
Okay 5.0
Pros: Price
Cons: Run down
Good 7.0
Pros: The staff were amazing, polite, and genuine.
Cons: You could tell they were in the process of a renovation. And our room was next to an exterior door, lots of door slamming noise heard in our room. Will love to see how the Kahler group brings this place back to life.
Okay 5.0
Pros: The front desk clerk and the pool
Cons: No automatic doors when you enter hotel. And room was extremely musty.
Poor 1.0
Pros: Unfortunately there was little or nothing that I liked about this hotel
Cons: Basically pathetic. Dated lobby. Understaffed management behaves autocratically. Filthy room with dirty furniture, aged beds, dirty bathrooms, finger-print smudged doors. When we needed towels we were told they "were all in the dryer"... 150 room hotel..
Excellent 10.0
Pros: The friendly and professional staff were warm and welcoming. The breakfast was very good and the breakfast attendant was helpful and nice.
Poor 1.0
Cons: Everything
Okay 5.0
Pros: It's location
Cons: It's gone down hill in the past year, geels dirty and run down, especially the elevators. Had to switch rooms, the 1st floor room smelled like mold, probably from the pool. The bedding was rough & unpleasant. The towels were completely unacceptable, worn
Okay 5.0
Pros: It was older and needs some updating seems musty and dusty - curtains broke in the room the bathroom by the pool was disgusting the towels were clean but worn the staff was nice breakfast was good the pool was not as nice as your pictures
Cons: Read above
Okay 4.0
Pros: It was basically empty.
Cons: It's really in disrepair. The refrigerator wouldn't close so it was running constantly which was annoying so we unplugged it and then the drip drip dripping of the goddamn thing defrosting all night was annoying still. The place is pretty gross actually
Excellent 9.4
Pros: The price is always great when we travel with our pets
Cons: The hot tub was was out of order
Okay 4.0
Pros: Kids enjoyed the pool. Staff was kind and willing to help.
Cons: The hotel was very dirty. Initial room was not clean and had to go to a different room. Couch and chairs were stained. Very dirty. Storage utility rooms were left open and were dirty. Laundry room was dirty. I didn't want to shower because of appearance
Good 7.0
Pros: The room had a writing desk, a microwave and a mini fridge which were very helpful.
Cons: The complimentary breakfast was a big bust. There is a lot of room for improvement.
Excellent 9.0
Pros: This was very economical especially considering we had free shuttle service to the Mayo Clinic. Everything was as represented in the hotel details.
Excellent 10.0
Pros: Amazing staff who go out of their way to accommodate you with a smile. Easy shuttle to major hospitals.
Good 7.0
Pros: location, staff and breakfast were good
Cons: halls and room were not very clean. rooms were outdated.
Excellent 10.0
Pros: Staff was awesome
Good 7.0
Pros: Bed was comfortable
Cons: The hallways always smelt like smoke. They charged $50 on my card and I still have not received it back.
Good 6.0
Pros: Price and location
Cons: Yes, the carpets were awful, dirty, and stained. Pieces of Furniture in the Halls that were shot. Not a 3 star hotel by any means.
Excellent 8.8
Pros: Loved the pool. Breakfast open late in the morning.
Cons: Water slide only ran a few hours each day. No yogurt or hard boiled eggs for breakfast.
Okay 4.0
Pros: The bed was comfortable.
Cons: Oh boy. I can only imagine choosing this hotel for a germ friendly family with young kids. There were visible stains on the tub and floors and sheets (I asked for them to be replaced, but they were replaced by more sheets with stains)... ALL six of the pillows provided for the two beds were different sizes! It was amazing. The pools looked icky and resulted in the strong odor of chlorine wafting through the hallways. My room was near the facility storage, which is apparently insufficient... Something like 6 five foot tall plastic bins were placed on either side of my door to store the linens. The breakfast was sub-par for the standard fair at two star hotels. Etc. I didn't feel unsafe, and I didn't die. At the same time, It seems that you can get better quality for the price.
Mediocre 3.4
Pros: The front desk staff was very nice and helpful
Cons: Thought the elevator was going to break down when in it, Cleaning staff used public elevator to transport mop buckets and cleaning carts. Carpets tore in hallways, only 2 towels in our room, seems hotel needs to be updated and repairs made. Breakfast should go longer then 9:30am should till atleast 11am.
Okay 5.0
Cons: pillows stunk old TV
Best Western Rochester Hotel Mayo Clinic Area St Mary's - Rochester
Rated #15
5.4
Okay 5.4
Based on 96 reviews
Details
Reviews
C$ 130

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