Okay
5.0
Pros:
I like the rooms are quiet.
Cons:
It was under construction. I was looking forward to drilling in a nice warm jawuzi and it was just a hot tub and there was construction "grit" in it.
Mediocre
2.0
Pros:
Location, swimming pool, hot tub
Cons:
The hotel room was very cold. The heater was not working. There was hair on the toilet and missing bulb cover on the ceiling. We asked to switch to a warm room. We were woken up at 8 am to construction literally outside our sliding door! It was awful.
Mediocre
3.0
Cons:
Dirty, strips of carpet coming of bottom of wall. Tripping hazard. Restrictions on pool with covid. They aloud some family to reserve pool area for 3 hours.
Excellent
9.0
Cons:
Only reason for not giving all tens, governor shut down all the amenities!
Excellent
8.0
Pros:
ok
Cons:
na
Excellent
10.0
Pros:
Everything
Okay
5.0
Pros:
Overall it was average.
Cons:
booked a room with a queen & wound up getting a room with 2 double beds. To me no reason for it as the parking lot wasn't full. Also upon arrival found out the hotel was under going renovations. it was on a Sunday so no construction noise.
Excellent
10.0
Pros:
Love the staff, hotel, rooms, beds, etc. So much for kids to do!
Okay
5.0
Pros:
The staff was helpful.
Cons:
It was under renovation so many facilities were not available.
Poor
1.0
Cons:
Didn’t like that they were under construction so all the toddler/kid’s sections were closed and they didn’t give no notice of any kind I booked it based on my 4 kid’s. Really no point of going waste of time and money N no free
Good
6.0
Pros:
Location and recreation facilities were great, until we watched them remove feces from the pool near our room. Then they closed the hot tub instead of the pool and soon that pool was full of swimmers.
Cons:
Black hairs in bathroom when we entered. Being there with children, we requested not to have beds made. We did expect trash to be emptied. We told the housekeeper st our door several times that we had 3 requests: more coffee and more towels. Got neither!
Good
6.0
Pros:
Good location with restaurants nearby.
Cons:
Hotel room was not a 3 star level - average and a bit dated.
Good
7.0
Pros:
everything was great but was a little skeptical of the leaking roof after a nights rain.
Mediocre
3.0
Pros:
The hotel was conveniently located.
Cons:
Housekeeping did not come at all while we were there for two nights. The elevator was small and needs an upgrade. The door to the hotel room would not shut unless pulled numerous times. The pool hot tub was cloudy and did not look clean.
Mediocre
2.0
Pros:
Leaving
Cons:
Whole place smells and looked old. Girlfriend could hardly accept this was where we had to sleep. For the price and brand, disappointing.
Good
7.0
Pros:
Location was great
Cons:
It was all good
Okay
4.0
Pros:
It was a place to sleep. After I moved furniture so the door couldn't be opened
Cons:
It was not a 3 star hotel as advertised. Maybe a 2 star
Okay
5.0
Pros:
Easy to access location.
Cons:
Arrived after 11, security walked me to my car to get my things and then escorted me to my room. I can't tell if that was kind or super creepy.
Good
7.2
Excellent
10.0
Pros:
Good location and clean
Mediocre
2.0
Excellent
8.0
Pros:
The pools and hot tubs and wading pool
Cons:
Needs updating in the hallways and pool area. Maybe just paint and new carpet on the stairs. Needs brightening up somehow. Maybe use white paint.
Okay
5.0
Pros:
close to shopping, food, entertainment
Cons:
noisy rooms and hallways, chipped wall paint, no microwave, leaking ceilings, staff couldn't find second day of my reservation at check in
Good
7.0
Cons:
Older furnishings
Okay
4.0
Pros:
The staff was very accommodating and pleasant. I appreciated the attached restaurant.
Cons:
The bed was what I would expect from a 2 star hotel.
Good
6.0
Pros:
Location and all the amenities.
Cons:
The room was outdated, paint peeling and mold in the bathroom. The hot tub next to the pool was warm and the jets were broken, permanently. House keeping did not observe my "do not disturb" sign and knocked on my door in the morning.
Good
7.0
Pros:
Amenities
Cons:
Room was not up to par for the amount of money spent on room
Mediocre
3.0
Cons:
Poor quality, very uncomfortable mattress.
Mediocre
3.0
Cons:
Dirty, dirty, dirty!
Good
7.0
Pros:
Location
Cons:
Shabby appearance - needs remodeled
Excellent
8.0
Pros:
Convenience and the room itself was clean.
Cons:
the bathroom shower curtain liner was too short and the water went all over the floor. I told your staff and nothing was done. I had to use the regular curtain as the shower curtain.
Poor
1.0
Pros:
Dirty, stinky, old hotel.
Cons:
Too dirty, smelly, just not clean or new enough.
Mediocre
3.0
Pros:
Pools and games
Cons:
Very dirty and outdated. Doors, shower bath whole hotel is disgusting
Poor
1.0
Cons:
Very poor customer service. TV was not working so called front desk. They said that someone would come by to fix the problem. No one showed up and no one called back to see if it had been fixed or to offer another solution, such as switching rooms.
Good
6.5
Pros:
The bed was very comfortable as was the pillows. I do Love the green paint in the room though!
Cons:
The repeated key problems and being locked out frustrated me beyond anything ! I was given 3 different key’s and all 3 key’s ended up not working. The pools water temperature was set way to cold to swim in. The tv remote only had one battery in it. The shower head would only allow it run slow amounts of water from it making hard to take a decent shower.
Good
7.0
Cons:
Cleaning staff didn't perform well One day room was not made up Hallways and stairs were not cleaned
Poor
1.0
Pros:
Nothing at all
Cons:
Was not clean at all. Bathroom had a towel which had been hanging behind door for sometime, it had mould growing on it. There was a poo on the floor near one of the pools.
Excellent
9.0
Pros:
Clean hotel.
Cons:
No problems.
Excellent
9.0
Pros:
The facilities for children and adults to gather in 1 place for entertainment.
Excellent
10.0
Pros:
Nice hotel in good area. Close to restaurants and shopping. Comfortable beds.
Excellent
10.0
Pros:
Amenities. Game room, pools, restaurant.
Cons:
N/A
Mediocre
3.0
Pros:
Location, price, fast and free internet, free parking
Cons:
everything else: 1) room A/C has a mold issue 2) both the sink and the bathtub drains were clogged 3) unfriendly front desk staff 4) late checkout not available 5) seriously outdated facilities 6) no free breakfast
Good
6.0
Pros:
Location
Cons:
That a/c was on 65 cool when we got in. The room felt very damp, like the carpet was wet, everything felt wet. We up the temperature to like 67 and it feels better. Could not get the fan to run continually into the night so you heard stuff.
Poor
1.0
Cons:
Carpet felt wet and the bathroom floor was stick.
Poor
1.0
Pros:
The hotel allows dogs.
Cons:
The hotel was dingy, the pools were dirty and they allowed babies and children in the hot tubs, which is disgusting. For some reason their was a need for Security guards, and they were often rude. Don't stay here but if you have to, don't get pool facing.
Excellent
8.0
Pros:
Pools were great, but a tad on the cold side.
Cons:
Rooms could be cleaner...
Excellent
10.0
Pros:
This was an amazing hotel great staff and plenty of activities for a whole family.
Poor
1.0
Pros:
Location and the staff and room ok
Cons:
Bathroom floor was all wet and a lot of water on the floor and two piece of tin fell off the building during the night and sounded like gun shots, was not a good experience at all. should have my money back because it scared me. I would recommend.
Okay
4.0
Pros:
the friendly staff. Not a 3 1/2 star experience!! stayed at the Country Inn and Suites in the same town the night before and it was an amazing experienx=ce.
Cons:
it was not very clean. the common areas are run down
Okay
5.0
Pros:
Location.
Cons:
Not convenient to get to.
Excellent
9.0
Pros:
great pool and entertainment area!!! Located near many food options of all different levels...with food and live music on site. Room temp easily adjusted and not overly noisy like many rooms
Cons:
for a three star hotel rooms and passage ways a bit dated and only double beds...only queens in suites....beds comfortable however.
Okay
5.0
Pros:
The staff were very polite
Cons:
Room was dirty the first night and no breakfast pool was down for the first day, the tv went out, ate at the restaurant and our dishes were dirty. definitely not there star worthy.
Okay
5.0
Pros:
This hotel is very outdated. The rooms are very stuffy and smell like they need to be vented better. They can I have a musky smell
Cons:
The location.
Mediocre
2.0
Pros:
Not much
Cons:
Parking sucks/ would rather eat a dead horse then eat at restaraunt again/ my room was next to electrical equipment and central air so noisy couldnt sleep. I have to stay in bismarck for 6 more weeks im getting a different place
Mediocre
3.0
Pros:
It was OK.
Cons:
Very dated. Graffiti in the elevators. And a maid that came into the room unannounced, with a do not disturb sign on the door.
Mediocre
2.0
Pros:
Staff willingness to satisfy
Cons:
Noise; price; rating; security was lacking; inability to arrive customers as there are too many rooms; the work-out was poorly equipped.
Poor
1.0
Cons:
I did not get the room I rented online. The staff was rude about it. The pool area temp was freezing and the room was super hot. The staff in the bar was very rude. I waited 45 minutes for pizza I was told would be ready in 20.
Good
7.7
Pros:
Beds were comfortable, pool area clean.
Cons:
We booked the room and were told that we could use the Triple A discount when we checked in, they couldn't apply it over the phone. When we checked in, they wouldn't accept it. Room price was too high, but understand there was annual event in St. Cloud that weekend, so hotels jack up the prices! Hot tub didn't have jets and wasn't very hot, kiddie pool very, very small. Picture online makes it look bigger.
Poor
1.0
Pros:
The sheets were very clean.
Cons:
Cleanliness. Felt duped by the star rating.
Poor
1.0
Cons:
Dirty room..
Excellent
9.4
Pros:
This was a gift. The restraunt was cloed for breakfast but the supervisor did have free continental breakfast. They were very polite up front. Although we did not have a reservation they were still able to fufit us in that same day.
Okay
5.1
Pros:
Room Size is good. Not a lot else
Cons:
Lighting switched off so corridors dangerously dark. One person on Front desk with a queue of people when there were plenty of staff hiding in the office behind. All the decor and furniture is tired. Chairs in restaurant all move and sag. Long overdue for a full overhaul