Good to know
|Distance to city centre||1.1 km|
|Nearest Airport||Saint Petersburg Pulkovo|
|Distance to airport||15.1 km|
Time of year
Show reviews that mention
|breakfast buffet||in 48 reviews|
|elevate||in 4 reviews|
|excellent service||in 33 reviews|
|expensive when compared||in 10 reviews|
|experience to the unforgettable||in 4 reviews|
|food good||in 22 reviews|
|great location||in 60 reviews|
|great stay||in 7 reviews|
|hotel in a great||in 55 reviews|
|live music||in 6 reviews|
|lobby bar||in 18 reviews|
|metro station||in 6 reviews|
|room was small||in 36 reviews|
|st petersburg||in 2 reviews|
|staff were very friendly and helpful||in 80 reviews|
|style hotel||in 11 reviews|
|walking distance||in 12 reviews|
Spectaculaire. The view from the terrace incredible, very kind staff, excelent breakfast and roomservice.
Beautiful building with rich history.
Staff does not seem to be motivated and sometimes answering simple questions brings difficulties. Staff is incapable of helping and providing crucial information when really needed, which in my view is a major failure. The day we were leaving, we checked out at the reception and were also offered to book a car that would take us to railway station. When we stepped outside, the street was quiet and we wondered around for a while thinking what’s going on, looking at the time, since the train departure was half an hour away and no transfer car seen on the horizon. Only after some time we’ve realized that the city center is completely closed down due to Marathon event. Nobody in the hotel cared to mention that to us, just call a car which will never come and guests miss a train or even a plane. Very helpful indeed!!! Luckily we did not have that much luggage and are fit to run for the metro. We managed to get to the train just before the doors were closed, due to a hell of a run soaking from sweat. Hotel really has failed us with that one :( The room looked like a 3 star hotel, ceiling deformation arching above the corridor, bathroom surfaces being close to the end of their lifecycle, missing toothpaste and toothbrushes. In general, that hotel needs renovation and fixing all over and it’s pretty obvious. Breakfast was ok but again not 5 star, maybe 4. Nothing outstanding, just a basic set. Some dishes were not the best quality.
2 steps to Nevsky Metro, very comfortable hotel, excellent stuff, very nice building, everything is super inside and outside
Expensive breakfast compared to other restaurants in the city.
Great hotel, all the grandeur of the old times with top quality and highly efficient service. The historic floor is like walking back in time. Concierge service one of the best ever. In some room categories you have a buttler. Breakfast superb, efficient, no delays. Location : perfect.
Perfect location, very very good staff Amaizing breakfast✔️
Belmond Grand Hotel Europe is centrally located in the heart of St. Petersburg on Nevsky Prospekt. The Hotel dates back to 1824 and was reopened after an extensive refurbishment in 1991. The Hotel offers modern business and leisure facilities with the charm and architecture of a bygone age. Throughout its long history Belmond Grand Hotel Europe has been a focal point for St. Petersburg society. Since the reopening it has once again played host to diplomats, heads of state, royalty, artists and international celebrities. Belmond Grand Hotel Europe offers its guests gracious elegance and luxurious comfort, something that St. Petersburg had not seen since the era of the Tsars. The Hotel has 266 rooms and suites of truly exceptional quality, replete with handsome period furnishings, tasteful decor and a generous sense of space and comfort. Guests may choose from among several different classes of rooms and suites. The entire second floor is a dedicated non-smoking area. All rooms are equipped with a mini-bar, personal safe, satellite TV and radio, IDD phones, writing desk and armchairs and a hair dryer. The building itself has been classified as a national and cultural landmark and is to be preserved as a historical monument.
based on 2,154 reviews
Things to Know
- Professional service
- Nice building
- Wonderful sightseeing
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Belmond Grand Hotel Europe
Most Popular Landmarks
- State Russian Museum 344 m
- Church of the Savior on the Spilled Blood 0.5 km
- Anichkov Palace 0.6 km
- Pushkin Museum and Memorial Apartment 0.8 km
- Alexander Column 0.9 km
- Palace Square 1 km
|Saint Petersburg Pulkovo||15.1 km|
|Saint Petersburg-Glavny||1.9 km|
|Saint Petersburg Saint Petersberg-Finlyandsky||2.6 km|