Sugar Bay Resort & Spa

6500 Estate Smith Bay, Saint Thomas Island 00802, U.S. Virgin Islands
+1 340 777 7100

Cheapest
rate per night

8.0

Excellent
based on 98 reviews
Sugar Bay Resort & Spa - Saint Thomas Island, U.S. Virgin Islands
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Good to know

Distance to city centre 7.2 km
Nearest Airport Saint Thomas Island Cyril E King
Distance to airport 11.7 km

Rooms

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Reviews

Pros

Cons

Traveller rating

23
25
3
7
0

Time of year

Traveller type

Show reviews that mention

+
beds were very comfortable in 5 reviews
daily activities in 2 reviews
friendly staff in 27 reviews
good food in 26 reviews
ocassion in 2 reviews
ocean view in 40 reviews
pool area in 8 reviews
room service in 15 reviews
room was very nice in 33 reviews
rosters in 2 reviews
smell of mold in 6 reviews
st john in 1 review
  • Excellent
    Aug. 2017
    9.7

    Rooms are large with great views. Staff is personable and helpful. Rooms are immaculate. Convenient location—3-5 min. taxi ride to ferries to BVI and St. John. The hotel beach is great and is nestled between Coki Beach and Lindquist Beach—the two best beaches for snorkeling IMO.

    Pricey food! Eat elsewhere!

  • Good
    Apr. 2017
    7.7

    Good for short trip

    Friendly staff. Great pool and outdoor public areas. Good at hotel was very expensive so BYOB and bring snacks with you.

    Price of food and bars was outrageous. Cost over $70 for 2 people to have omelette and coffee for breakfast!

  • Mediocre
    Mar. 2017
    2.2

    Not worth it!

    Don't stay here, go to Cancun. Wayyy better.

  • Okay
    Jan. 2017
    4.8

    Good effort by the staff, needs a ton of work

    Great location. Helpful staff.

    The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.

  • Good
    Jul. 2016
    7.4

    Decent resort, but not amazing

    Liked the view from our waterfront room, convenience of all inclusive, and the staff was good, but it being off season, seemed to be sometimes a bit short on availability.

    The food quality was very average. If you are used to eating out above a standard sit down chain (ruby tuesday's, applebees, fridays) you are not going to be impressed with the dinners. Lunch was generally pretty good with some fresh fish, and sometimes cold shell fish. Breakfast was decent, but i have definitley seen better spreads (i get the impression again this was off season, so not their best). The room was very nice, but there were bathrooms in the pool area and other areas that you just felt like they needed refreshed (rust stained urinals, and non working hot water in the mens room, and rusty light fixtures)

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About

Overview

When you stay at Sugar Bay Resort and Spa in St. Thomas, you'll be near the bay, a 3-minute drive from Sapphire Beach and 6 minutes from Coki Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in St. Thomas? This resort has facilities measuring 16560 square feet (1538 square meters), including meeting rooms. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 98 reviews

9.3

Beach

8.5

Room

8.5

Food

6.9

Service

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pool
Free Wi-Fi
Disabled Access
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Restaurant
Beauty salon
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
Coffee shop
24hr front desk
Safe
Sauna
Airport shuttle
Playground
Pool table
Private beach
Storage available
Elevator

FAQs when booking at Sugar Bay Resort & Spa

Where is Sugar Bay Resort & Spa located?

Sugar Bay Resort & Spa is located at 6500 Estate Smith Bay in East End, 7.2 km from the centre of Saint Thomas Island. Coral World Ocean Park is the closest landmark to Sugar Bay Resort & Spa.

When is check-in time and check-out time at Sugar Bay Resort & Spa?

Check-in time is 4:00 PM and check-out time is 11:00 AM at Sugar Bay Resort & Spa.

Does Sugar Bay Resort & Spa offer free Wi-Fi?

Yes, Sugar Bay Resort & Spa offers free Wi-Fi.

Does Sugar Bay Resort & Spa offer free parking?

No, Sugar Bay Resort & Spa does not offer free parking.

Does Sugar Bay Resort & Spa offer free airport shuttle service?

No, Sugar Bay Resort & Spa does not offer free airport shuttle service.

How far is Sugar Bay Resort & Spa from the airport?

Sugar Bay Resort & Spa is 8.3 km from Saint Thomas Island SPB. Sugar Bay Resort & Spa is 11.7 km from Saint Thomas Island Cyril E King.

Does Sugar Bay Resort & Spa have a pool?

Yes, Sugar Bay Resort & Spa has a pool on-site.

Photos

All Photos (26)
Bedroom (5)
Pool (1)
Lobby (2)
Balcony (2)

Location

Most Popular Landmarks

  • Coral World Ocean Park 0.7 km
  • Coki Beach 0.7 km
  • Lindquist Beach 1 km
  • Sapphire Beach 1.6 km
  • Secret Harbour Beach 3 km
  • Mangrove Lagoon 3.8 km

Getting Around

Saint Thomas Island SPB 8.3 km
Saint Thomas Island Cyril E King 11.7 km

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