Hotel Provincia

Calle 1ro de Marzo 9, 29200 San Cristóbal de las Casas, Chiapas, Mexico
+52 967 678 0425

rate per night


based on 147 reviews
Hotel Provincia - San Cristóbal de las Casas, Chiapas, Mexico
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+52 967 678 0425

Good to know

Distance to city centre 0.8 km
Location rating 9.5


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  • Okay
    Jul. 2019

    The room (without the bathroom's) is nice. The staff tryed to help you but not professional

    The staff is very nice and really not professional. We book a taxi from the airport to the hotel with the reservation desk, after 2 confirmations they didn't send a taxi. We make a reservation for the special king size room, they gives us a standard room, at least they changed the room. The bathrooms are very small and not comfortable. The breakfast was poor. The Credit card machine " didn't functioned", we needed to pay in cash

  • Excellent
    Apr. 2019

    the hotel is sooo pretty, clean and elegant. the staff was great at all times.

    we had quite an unexpected problem on our trip, that wasn't really the hotel's fault but did disturb our trip quite a bit. the hotel is located on a street were there is a night club right in front and quite a few bars around. our first night there was on a saturday, and the night club had such a high music going on that at 4 am i could'n sleep not even with earplugs on. i went to the front desk and they told me that unfortunately this has been going on for a while and that from thursday to saturday it was always the same and even with complaints the authorities weren't doing anything. we couldn't really sleep for that night and we were hoping to have some peace on the next two nights we stayed there, but again the other bars around had some loud music on and were quite disturbing as well.

  • Good
    Sep. 2018

    Very convenient location, nicely decorated

    Uncomfortable bed and pillows, it was very clean, but they use TONS of cleaning product and it gave me a headache from the strong smell. Ask for a higher floor, in the ground floor where we were we could hear people talking on the entrance at 6am...

  • Excellent
    Sep. 2018

    awesome service ...the staff very nice and always ready to solve what I it!!!

    I would like more amenities ...iron in each room because every time that I need ironing clothes I had to called reception to asked for it

  • Excellent
    Aug. 2018

    The rooms are clean, beds comfortable, great shower. The location is amazing with one of the pedestrian streets right around the corner. We came for 2 nights and extended our stay by 3 more. The staff are helpful and there is a restaurant in the hotel (we haven't tried it).

    You can hear the music from the pubs adjacent to the hotel. It's not that loud and it didn't bother me personally, but if you require total silence in order to fall asleep it will bother you.

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With a stay at Hotel Provincia in San Cristobal de las Casas (De La Merced), you'll be within a 5-minute walk of San Cristobal de las Casas Cathedral and Mesoamerican Museum of Jade. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is available for a surcharge.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.8 Excellent

based on 147 reviews









Things to Know

  • Friendly service
  • Professional service
  • Clean rooms

Check in

1:00 PM

Check out

12:00 PM


Policies vary by room type and provider.


Free Wi-Fi
Disabled Access
Concierge service
Currency exchange on-site
Room service
24hr front desk
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
No smoking
Pets not allowed
Laundry facilities


Most Popular Landmarks

  • Mesoamerican Museum of Jade 174 m
  • Plaza de La Paz 254 m
  • Amber Museum 319 m
  • San Cristobal de las Casas Cathedral 323 m
  • Ex-Convent of Santo Domingo 0.5 km
  • Church of San Cristobal 0.5 km

Getting Around

Tuxtla Gutiérrez Ángel Albino Corzo 44.9 km
Palenque 112.5 km

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