Huge pool, proximity to the beach is great. Staff was very nice which goes a long way. The rooms were a bit outdated but were kept clean. The Mercado buffet had good variety. Location is about a 10 - 15 min ride to airport which is great! Nightly Entertainment was fun.
The pool bar only had one bartender who was extremely overwhelmed at times. No one helped him, even to restock. Pool closes at 7pm which is a bummer. The Beach isn't great as there are a lot of huge mountain rocks in the water. Television reception wasn't the best but then again who was really staying in to watch TV? Also there isn't an AC controller. You could only control the speed of the ceiling fan. I could've gone without the vendors all around.
Good value for the money
Best food I have had at an all inclusive in Puerto Plata. Staff was very friendly with lots of activities. Service in restaurants was incredible, by day two Domingo knew what we wanted and had it ready for every meal by the time we were there. Top shelf liquors available at select bars, safe is free, casino is right next door, beautiful beach, close to airport and city, would likely go back. We had 24 people come from 15 to 78 and all had a great time (and not one person was ill from food)
Definitely more family oriented than for younger people, rooms were a bit dated... We had an outlet hanging out and a fridge that didn't work (we weren't in there very much), restaurant reservations can be hard to come by (if you get one go Japanese, by far the best) , less beach people trying to push excursions than other places but still there (they are honest and had better deals for the same stuff as the resort, IE we had resort goers in our group set up by the beach guys, but we paid a lot less), good liquor is really only found at the front bar
Weather , staff from other hotels bugging in beachfront , loud bad music at restaurant
Overlooking the Costa Dorada Beach, an ideal place for water sports, just 20 minutes from the airport and the bustling city of Puerto Plata.
Based on 1,395 reviews
Bar and Beverages
Policies vary by room type and provider.