Explora Atacama

Very poor manager who is unwilling to accommodate requests. We split our trip doing 3 nights at the Awasi (Which was fantastic) and 3 nights at Explora due to limited availability at the Awasi. At explora we ended up not being able to do the excursions we wanted to do because you can't book them in advance, and once we got to the hotel they were all already full so we wasted a day a half just waiting for things to be available. They also recommended us on an excursion which qualified as the worst thing that we saw the whole trip (literally sent us to a shitty excursion just to give us something to do) We left the hotel at 6am to catch our 8am flight and they put a person at the reception that was more of a security guard and did not speak English. It was also impossible to even get a coffee before leaving which we found really lame and does not live up to a 5 star service.