Iberostar Heritage Grand Mencey
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
+34 922 609 900
Cheapest
rate per night
8.9
Excellent
based on 1,671 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Stayforlong | C$ 57 |
| loveholidays | C$ 79 |
| eDreams | C$ 91 |
Good to know
Value for money |
8.5 |
|---|---|
Distance to city centre |
1.0 km |
Location rating |
9.0 |
Nearest Airport |
Santa Cruz de Tenerife Tenerife-Norte |
Distance to airport |
8.7 km |
Rooms
Double Rooms
C$ 79+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 79
Unknown
C$ 101
Unknown
C$ 118
Unknown
C$ 118
Unknown
C$ 120
Unknown
C$ 147
Unknown
C$ 155
Unknown
C$ 158
Unknown
C$ 158
Unknown
C$ 163
Unknown
C$ 1,098
Standard Rooms
C$ 99+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 99
Deluxe Rooms
C$ 129+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 129
Superior Rooms
C$ 306+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 306
Reviews
Pros
| "Very friendly and helpful staff." | (in 124 reviews) |
|---|---|
| "Very good breakfast, friendly staff." | (in 113 reviews) |
| "Great breakfast and good location" | (in 58 reviews) |
Cons
| "quality of food was terrible!" | (in 10 reviews) |
|---|---|
| "Poor service, dirty bathroom" | (in 10 reviews) |
| "Parking 12€ too expensive" | (in 14 reviews) |
Traveller rating
364
79
14
5
1
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentApr. 20178.5
Excellent staff.
Room was clean but lacked some amentities (no robe and no slippers).
-
ExcellentJun. 201510.0
Amazing pool and location Accommodating staff
-
GoodFeb. 20107.3
On arrival we were greeted courteously and efficiently. The hotel is was large and spacious in a garden setting. Our room was well furnished though somewhat dated in style (the hotel is currently undergoing renovation - but no noise from any work activity). We stayed during a period of appallling weather in Tenerife - electricity supply was cut in Santa Cruz but at the hotel power was restored immediately. The damage tothe grounds was quickly cleared and restored. Staff were excellent providing information about the impact of the weather on flights and in providing information on the local weather. A very enjoyable stay.
As with any five star hotel the cost of food is high - though as it was carnival in Santa Cruz costs of food everywhere rocketed so it would have been the same price to eat in the hotel as other places.
-
GoodFeb. 20108.0
Wonderful old world hotel. Perhaps the brass is a bit dull but the gardens and location more than make up for any signs of aging over the years. The staff is great, the breakfast wonderful. Even the girl in the gift shop could not do enough for us - we love this hotel. We hope that with the renovation this year they don't lose any of their charm! Make sure to see the turtles!!!
No complaints
-
GoodNov. 20096.6
it was beautiful and old and a few weeks away from being renovated but it was wonderfully located great staff and would easily stay there again
we checked in very early so we got one of the earliest roomsif we were going to stay more than two nights I would have wanted a better room
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
Situated in Santa Cruz de Tenerife, Iberostar Grand Hotel Mencey is a short walk from Museo Municipal de Bellas Artes de Santa Cruz de Tenerife and offers a sauna, a Turkish steam bath and an indoor pool. It is close to Garcia Sanabria Park, dining options and shops.
This charming hotel provides family facilities, such as babysitting/child services. Staff are available 24 hours a day and can help with booking tours and tickets. The hotel also offers a well-equipped gym.
Rooms offer premium features, including slippers, flat-screen TVs and mini bars. They each feature an en suite bathroom furnished with a bath and fluffy bathrobes.
Iberostar Grand Hotel Mencey offers an on-site bar, where guests are invited to enjoy a drink either indoors or alfresco on the outdoor terrace. There is also the added convenience of an in-house restaurant.
The hotel enjoys a superb location, allowing guests easy access to a range of popular sights and attractions. Teatro Guimera and Plaza de Espana Santa Cruz de Tenerife are each within walking distance.
Features
8.9 Excellent
based on 1,671 reviews
9.2
Cleanliness
9.1
Comfort
9.1
Staff
8.5
Value for money
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Babysitting or child care
Business centre
Car rental
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Garden view
Shops (on site)
Room service
Hardwood or parquet floors
Special diet menus (on request)
Hot spring bath
Contactless check-in/check-out
Tour desk
Bicycle rental
Casino
Physical distancing in dining areas
Physical distancing rules
Game room
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Aerobics
Indoor pool
Outdoor pool
Kids meals
No smoking
Cooking classes
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Parking
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Pool towels
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Terrace/Patio
Disabled Access
Beach towels
Safety deposit box
Towels
EV charging station
Seating area
Elevator
Massage
Accessible by elevator
Slippers
First-aid kit
Snack bar
Socket near the bed
Solarium
Soundproof rooms
Soundproofing
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Toilet
Safe
Sauna
City view
Airport shuttle
TV
Desk
VIP room facilities
Wardrobe or closet
FAQs when booking at Iberostar Heritage Grand Mencey
Where is Iberostar Heritage Grand Mencey located?
When is check-in time and check-out time at Iberostar Heritage Grand Mencey?
Does Iberostar Heritage Grand Mencey offer free Wi-Fi?
Does Iberostar Heritage Grand Mencey offer free parking?
Does Iberostar Heritage Grand Mencey offer free airport shuttle service?
How far is Iberostar Heritage Grand Mencey from the airport?
Can you bring pets to Iberostar Heritage Grand Mencey?
Does Iberostar Heritage Grand Mencey have a pool?
Photos
All Photos
01 of 35
Reviews about Iberostar Heritage Grand Mencey
“Great pool, room size, open air gym”
“We had a garden view room. Very nice. Fantastic selection at buffet breakfast.”
“Most of the staff were excellent and very helpful. There were of course one or two that were not pleasant to deal with. Juan at Reception was exceptional. The Hydro Spa was just great. The food was also very good.”
“The room and the view , if you looked past the derilected buildings below the balcony .”
Location
Most Popular Landmarks
- Garcia Sanabria Park 275 m
- Museo Militar de Almeyda 0.5 km
- Museo Municipal de Bellas Artes 0.8 km
- La Plaza de Toros 0.8 km
- Teatro Guimera 1 km
- Centro de Arte La Recova 1 km
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Santa Cruz de Tenerife
Most recommended
See most recommended hotels in Santa Cruz de Tenerife