Iberostar Heritage Grand Mencey

5 stars
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Santa Cruz de Tenerife, Spain
8.9
Very good
based on 3632 reviews
3,632 reviews
Paz 21/12
-
Pzt 22/12
1 room, 2 guests
Deals from
C$ 155
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 155
Standard Room
C$ 160
Superior Room
C$ 201
87 more Iberostar Heritage Grand Mencey deals
87 more Iberostar Heritage Grand Mencey deals
Photos of Iberostar Heritage Grand Mencey
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Santa Cruz de Tenerife, Iberostar Grand Hotel Mencey is a short walk from Museo Municipal de Bellas Artes de Santa Cruz de Tenerife and offers a Jacuzzi, a sauna and an indoor pool. It is close to Garcia Sanabria Park, dining options and shops.

There are a range of amenities at the hotel that guests can enjoy, such as 24-hour room service, a Turkish steam bath and a gym. In sunny weather, an outdoor terrace offers a nice spot to relax. It also has superb facilities for meetings and events.

Rooms offer premium features, including slippers, flat-screen TVs and mini bars. All have a refrigerator, internet access and a private bathroom with bathrobes.

Iberostar Grand Hotel Mencey provides a variety of places to dine, including Los Menceyes and Bar Casino.

Tenerife Norte Airport is under a 15-minute drive from the hotel, and a shuttle service is offered for those staying at the property. Additionally, many places of interest are in easy reach.

8.9
Very good rating
Based on 3,632 verified guest reviews

Latest deals for Iberostar Heritage Grand Mencey

Paz 21/12
Pzt 22/12
Superior Room
bed type unknown
C$ 201
nightly with fees
bed type unknown
C$ 235
nightly with fees
bed type unknown
C$ 238
nightly with fees
Queen room
bed type unknown
C$ 242
nightly with fees
1 queen bed
C$ 399
nightly with fees
1 queen bed
C$ 441
nightly with fees
Deluxe room
bed type unknown
C$ 217
nightly with fees
1 king bed
C$ 237
nightly with fees
Double room
bed type unknown
C$ 155
nightly with fees
bed type unknown
C$ 162
nightly with fees
bed type unknown
C$ 182
nightly with fees
Standard Room
bed type unknown
C$ 160
nightly with fees
bed type unknown
C$ 185
nightly with fees
bed type unknown
C$ 186
nightly with fees
King room
2 twin beds
C$ 278
nightly with fees
1 king bed
C$ 379
nightly with fees
bed type unknown
C$ 391
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Iberostar Heritage Grand Mencey

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • No smoking
  • Designated smoking area

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor furniture
  • Garden

Fitness

  • Aerobics
  • Fitness classes
  • Gym
  • Fitness centre

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Hot spring bath
  • Bicycle rental
  • Casino

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • First-aid kit

Parking and transportation

  • Parking

Family friendly

  • Cribs available

Reviews of Iberostar Heritage Grand Mencey

8.9
Very good
3632 verified ratings
Wonderful
2329
Very good
633
Good
343
Okay
144
Fair
98
Mediocre
42
Poor
46

Summary of reviews

Guests say
Guests appreciated the hotel's beautiful architecture, great location, and pleasant gardens. However, many expressed dissatisfaction with the cleanliness and service, noting issues like unresponsive staff and inadequate room maintenance. Some guests found the rooms outdated and uncomfortable, particularly regarding bed quality and noise insulation.
AI-generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
keith, Mar 2024
Perfectly located adjacent to the town centre park, excellent facilities and staff. Bedroom spotlessly clean and a decent size - the hotel presents itself in essentially perfect condition.
8.5
Very good
Anonymous, Apr 2017
Pros (+) Excellent staff.
Cons (-) Room was clean but lacked some amentities (no robe and no slippers).

Location

Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

What's nearby

  • Rambla de Santa Cruz266 m
  • Garcia Sanabria Park275 m
  • Museo Militar de Almeyda0.5 km
  • Museo Municipal de Bellas Artes0.8 km
  • Teatro Guimera1 km
  • Plaza de Espana Santa Cruz de Tenerife1 km
  • Centro de Arte La Recova1 km
  • Plaza de Espana1 km
  • The Big Ocean1.1 km
  • Plaza Iglesia1.2 km
  • Museo de la Naturaleza y el Hombre1.2 km
  • Mercado de Nuestra Senora de Africa1.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Iberostar Heritage Grand Mencey

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
November
C$ 263
C$ 201
Cheapest month to stay with an average 38% drop in price.
Most expensive month to stay with an average 97% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Iberostar Heritage Grand Mencey

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Iberostar Heritage Grand Mencey

  • If you’re after a cheap room at Iberostar Heritage Grand Mencey, then you should consider staying during the low season. The cheapest deals can generally be found in June and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Iberostar Heritage Grand Mencey, plan to stay on a Tuesday or Saturday. The most expensive day is usually Thursday.
  • The cheapest price a room at Iberostar Heritage Grand Mencey was booked for on KAYAK in the last 2 weeks was C$ 196, while the most expensive was C$ 205.
  • How long should you stay at Iberostar Heritage Grand Mencey? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Iberostar Heritage Grand Mencey

  • Where is Iberostar Heritage Grand Mencey located?

    Iberostar Heritage Grand Mencey is located at Calle Doctor Jose Naveiras, 38, 1 km from the centre of Santa Cruz de Tenerife. Rambla de Santa Cruz is the closest landmark to Iberostar Heritage Grand Mencey.

  • When is check-in time and check-out time at Iberostar Heritage Grand Mencey?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Heritage Grand Mencey.

  • Does Iberostar Heritage Grand Mencey offer free Wi-Fi?

    Yes, Iberostar Heritage Grand Mencey offers free Wi-Fi.

  • How far is Iberostar Heritage Grand Mencey from the airport?

    Iberostar Heritage Grand Mencey is 8.7 km from Santa Cruz de Tenerife Tenerife-Norte.

  • Does Iberostar Heritage Grand Mencey have a pool?

    Yes, Iberostar Heritage Grand Mencey has a pool on-site.

  • How does KAYAK find such great Iberostar Heritage Grand Mencey hotel deals?

    KAYAK scours the web for all room deals available at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Heritage Grand Mencey and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Heritage Grand Mencey.

Nearby hotels and places to stay

Closest

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4-star hotel
16% cheaperBarceló Santa Cruz Contemporáneo8.2 Excellent (2,498 reviews)0.07 kmOutdoor pool, Fitness centre, RestaurantC$ 167+
3-star hotel
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Canary Lofts Palace
8.2 Excellent (406 reviews)0.08 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 124+
3-star hotel
22% cheaper
Mencey Lofts Rambla
8.6 Excellent (685 reviews)0.09 kmWi-FiC$ 156+
4-star hotel
8% cheaperHotel Taburiente S.C.Tenerife8.6 Excellent (3,542 reviews)0.12 kmOutdoor pool, Fitness centre, RestaurantC$ 183+

Cheapest

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1-star hotel
57% cheaperHotel Horizonte7 Good (2,962 reviews)0.62 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVC$ 86+
3-star hotel
50% cheaper
Casa Kilig
7.9 Good (615 reviews)0.64 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 100+
3-star hotel
38% cheaper
Canary Lofts Palace
8.2 Excellent (406 reviews)0.08 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 124+
3-star hotel
22% cheaper
Mencey Lofts Rambla
8.6 Excellent (685 reviews)0.09 kmWi-FiC$ 156+

Most recommended

See most recommended stays in Santa Cruz de Tenerife
3-star hotel
22% cheaper
Mencey Lofts Rambla
8.6 Excellent (685 reviews)0.09 kmWi-FiC$ 156+
4-star hotel
8% cheaperHotel Taburiente S.C.Tenerife8.6 Excellent (3,542 reviews)0.12 kmOutdoor pool, Fitness centre, RestaurantC$ 183+
4-star hotel
14% cheaperHotel Colón Rambla8.6 Excellent (3,431 reviews)0.49 kmOutdoor pool, Fitness centre, RestaurantC$ 172+
4-star hotel
16% cheaperBarceló Santa Cruz Contemporáneo8.2 Excellent (2,498 reviews)0.07 kmOutdoor pool, Fitness centre, RestaurantC$ 167+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.4
1.0 km
Santa Cruz de Tenerife Tenerife-Norte
8.7 km

Everything you need to know for your stay in Santa Cruz de Tenerife