Perfectly located adjacent to the town centre park, excellent facilities and staff. Bedroom spotlessly clean and a decent size - the hotel presents itself in essentially perfect condition.
5 stars
Iberostar Heritage Grand Mencey
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Santa Cruz de Tenerife, Spain
See location+34 922 609 900Photos of Iberostar Heritage Grand Mencey
Overview
Situated in Santa Cruz de Tenerife, Iberostar Grand Hotel Mencey is a short walk from Museo Municipal de Bellas Artes de Santa Cruz de Tenerife and offers a Jacuzzi, a sauna and an indoor pool. It is close to Garcia Sanabria Park, dining options and shops.
There are a range of amenities at the hotel that guests can enjoy, such as 24-hour room service, a Turkish steam bath and a gym. In sunny weather, an outdoor terrace offers a nice spot to relax. It also has superb facilities for meetings and events.
Rooms offer premium features, including slippers, flat-screen TVs and mini bars. All have a refrigerator, internet access and a private bathroom with bathrobes.
Iberostar Grand Hotel Mencey provides a variety of places to dine, including Los Menceyes and Bar Casino.
Tenerife Norte Airport is under a 15-minute drive from the hotel, and a shuttle service is offered for those staying at the property. Additionally, many places of interest are in easy reach.
Latest deals for Iberostar Heritage Grand Mencey
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Iberostar Heritage Grand Mencey
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Bathrobe
- Private bathroom
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Hot spring bath
- Bicycle rental
- Casino
Parking and transportation
- EV charging station
- Parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Iberostar Heritage Grand Mencey
8.9
Very good
3485 verified ratings
Wonderful
2233
Very good
602
Good
332
Okay
138
Fair
95
Mediocre
39
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's great location, excellent service, and clean rooms. Many highlighted the friendly staff and the fantastic breakfast options. However, some reviews pointed out issues with service consistency and cleanliness in certain areas, such as hallways and amenities provided in the rooms.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.9 out of 10
930 reviews
8.6 out of 10
4 reviews
9.6 out of 10
3 reviews
All reviews
Pros (+) Excellent staff.
Cons (-) Room was clean but lacked some amentities (no robe and no slippers).
Pros (+) Amazing pool and location Accommodating staff
Location
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife
What's nearby
- Rambla de Santa Cruz266 m
- Garcia Sanabria Park275 m
- Museo Militar de Almeyda0.5 km
- Museo Municipal de Bellas Artes0.8 km
- Teatro Guimera1 km
- Plaza de Espana Santa Cruz de Tenerife1 km
- Centro de Arte La Recova1 km
- Plaza de Espana1 km
- The Big Ocean1.1 km
- Plaza Iglesia1.2 km
- Museo de la Naturaleza y el Hombre1.2 km
- Mercado de Nuestra Senora de Africa1.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Iberostar Heritage Grand Mencey
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | C$ 260 |
Average price (weekend night) | C$ 215 |
When to book a room at Iberostar Heritage Grand Mencey
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Santa Cruz de TenerifeGood to know
Value for money | 8.5 |
|---|---|
Distance to downtown | 1.0 km |
Nearest Airport | Santa Cruz de Tenerife Tenerife-Norte |
Distance to airport | 8.7 km |