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Distance to city centre
|Santa Cruz de Tenerife Tenerife-Norte|
Distance to airport
|"Very friendly and helpful staff."||(in 124 reviews)|
|"Very good breakfast, friendly staff."||(in 113 reviews)|
|"Great breakfast and good location"||(in 58 reviews)|
|"quality of food was terrible!"||(in 10 reviews)|
|"Poor service, dirty bathroom"||(in 10 reviews)|
|"Parking 12€ too expensive"||(in 14 reviews)|
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Room was clean but lacked some amentities (no robe and no slippers).
Amazing pool and location Accommodating staff
On arrival we were greeted courteously and efficiently. The hotel is was large and spacious in a garden setting. Our room was well furnished though somewhat dated in style (the hotel is currently undergoing renovation - but no noise from any work activity). We stayed during a period of appallling weather in Tenerife - electricity supply was cut in Santa Cruz but at the hotel power was restored immediately. The damage tothe grounds was quickly cleared and restored. Staff were excellent providing information about the impact of the weather on flights and in providing information on the local weather. A very enjoyable stay.
As with any five star hotel the cost of food is high - though as it was carnival in Santa Cruz costs of food everywhere rocketed so it would have been the same price to eat in the hotel as other places.
Wonderful old world hotel. Perhaps the brass is a bit dull but the gardens and location more than make up for any signs of aging over the years. The staff is great, the breakfast wonderful. Even the girl in the gift shop could not do enough for us - we love this hotel. We hope that with the renovation this year they don't lose any of their charm! Make sure to see the turtles!!!
it was beautiful and old and a few weeks away from being renovated but it was wonderfully located great staff and would easily stay there again
we checked in very early so we got one of the earliest roomsif we were going to stay more than two nights I would have wanted a better room
Situated in Santa Cruz de Tenerife, Iberostar Grand Hotel Mencey is a short walk from Museo Municipal de Bellas Artes de Santa Cruz de Tenerife and offers a sauna, a Turkish steam bath and an indoor pool. It is close to Garcia Sanabria Park, dining options and shops.
This charming hotel provides family facilities, such as babysitting/child services. Staff are available 24 hours a day and can help with booking tours and tickets. The hotel also offers a well-equipped gym.
Rooms offer premium features, including slippers, flat-screen TVs and mini bars. They each feature an en suite bathroom furnished with a bath and fluffy bathrobes.
Iberostar Grand Hotel Mencey offers an on-site bar, where guests are invited to enjoy a drink either indoors or alfresco on the outdoor terrace. There is also the added convenience of an in-house restaurant.
The hotel enjoys a superb location, allowing guests easy access to a range of popular sights and attractions. Teatro Guimera and Plaza de Espana Santa Cruz de Tenerife are each within walking distance.
based on 1,671 reviews
Value for money
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Reviews about Iberostar Heritage Grand Mencey
Most Popular Landmarks
- Garcia Sanabria Park 275 m
- Museo Militar de Almeyda 0.5 km
- Museo Municipal de Bellas Artes 0.8 km
- La Plaza de Toros 0.8 km
- Teatro Guimera 1 km
- Centro de Arte La Recova 1 km