3 stars
Hotel Florencia
Av. Prolongacion Zaragoza 101, 76180 Santiago de Querétaro, Queretaro de Arteaga, Mexico
Santiago de Querétaro, Mexico
See location+52 442 192 2000Photos of Hotel Florencia
Overview
Hotel with free breakfast, near Plaza Galerias Shopping Center This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Hotel Florencia offers 73 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Latest deals for Hotel Florencia
Amenities at Hotel Florencia
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Seating area
- Sofa
- Telephone
- Storage available
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Laundry
- Laundry service
Workspace
- Desk
Pool
- Outdoor pool
Reviews of Hotel Florencia
6.8
Okay
1020 verified ratings
Wonderful
270
Very good
199
Good
148
Okay
69
Fair
97
Mediocre
54
Poor
183
Guests say
Overall, guests had a notably negative experience at the hotel with a major focus on cleanliness issues, poor service, and unclear pricing for breakfast. Guests frequently mentioned dirty rooms and bathrooms, with some reporting unpleasant odors. While many appreciated the hotel's location and found the beds comfortable, these positives were overshadowed by the dissatisfaction with the overall maintenance and lack of attentive service. There were complaints regarding additional charges that were not clearly communicated, leading to disappointment among guests.AI-generated from customer reviews
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Score by provider
6.8 out of 10
50 reviews
Location
Av. Prolongacion Zaragoza 101, 76180 Santiago de Querétaro, Queretaro de Arteaga
What's nearby
- Plaza de Toros Santa Maria1.1 km
- Plaza Galerias1.3 km
- Cerro de Las Campanas National Park2.6 km
- Museum of Arts of Queretaro3.3 km
- Jardin Zenea3.4 km
- Museo Regional de Queretaro3.5 km
- Teatro de la Republica3.5 km
- El Cerrito3.6 km
- Plaza de Armas3.6 km
- Museo Casa de la Zacatecana3.7 km
- Nestle Headquarters4 km
- Estadio Corregidora5.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Florencia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price