Hotels near Santiago de los Caballeros airport

Hotels near Santiago de los Caballeros airport

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Santiago (STI) - Santiago de los Caballeros, Dominican Republic
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Best hotels near Santiago de los Caballeros airport

Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.8
Overall 8.7 Excellent
Based on 222 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
9.1
Comfort
9.4
Location
9.4
Services
9.2
Staff
8.8
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
8.8
Services
8.6
Staff
8.8

Good 7.0
Cons: the very old bathrooms
Excellent 8.0
Pros: Everyone was friendly Uber accessible pool closed early but I was able to get a few extra minutes in. Food was great a little expensive.
Cons: They charged me a fee they never should have for a friend who came by knowing she wasn’t staying over she was with me for three hours by the pool and I had to pay 43 dollar’s other then that it was generally a great over all experience.
Excellent 10.0
Pros: Everything from front desk to room service staff and food excellent experience
Excellent 10.0
Pros: The pool and bar great the staff is great very nice and here for whatever you need at anytime the food in the restaurants was amazing as well no complaints here at all
Cons: It’s hard to say something is perfect but this is the closest you will get to it lol
Excellent 10.0
Pros: The pool had an amazing view. The pool was also very clean. Very clean and comfortable rooms and bed. Also the staff was very friendly.
Excellent 10.0
Pros: Everything was perfect
Excellent 8.0
Pros: Location is perfect! Not far from airport. Close to the monumento, restaurants and clubs. Close to the market La Sirena. Pool and sauna are nice. Front desk staff speaks English. Most importantly, no one stopped my guests, we were free to come and go.
Cons: During this visit, the pool was shut down due to repairs. There was the option to visit a neighboring hotel 15min away but who would go through all of that for a pool that's not as nice. Aside from that hiccup, I have no complaints about the hotel.
Excellent 10.0
Pros: Great customer service
Cons: Billing
Okay 4.0
Pros: very nice room
Cons: I agreed to pay an additional $50.00 for a number of services including massage, breakfast and cocktail. Massage not available the day i was there, breakfast was poor, and drink voucher not offered. Only thing i did receive was a sorry by one person.
Excellent 10.0
Pros: Free shuttle from STI airport, just call. Free extras with upgrade.
Cons: none
Okay 5.7
Pros: Club level breakfast and snack
Cons: Check in staff downstairs was rude. Gym is old and broken. Hot tub is not hot. Pool is not heated. Would not even go into the restaurant. Was there a disco there? Overpriced for Santiago
Excellent 10.0
Pros: I enjoy the service and the bed was comfortable
Hodelpa Gran Almirante Hotel & Casino - Santiago de los Caballeros
Rated #1
8.7
Excellent 8.7
Based on 222 reviews
Details
Reviews
C$ 223

Cleanliness
8.9
Comfort
8.8
Facilities
8.8
Location
8.6
Overall
8.5
Overall 8.6 Excellent
Based on 363 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.8
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
9.1
Comfort
9.0
Location
8.5
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.5
Staff
9.1
Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
8.4
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.6

Excellent 10.0
Pros: Convenient location Food Staff friendliness
Cons: The mattress could be better Wifi service was not working that day
Good 6.0
Pros: Location
Cons: The room was not serviced by housekeeping. Upon our return room had not been cleaned all day. Facilities need upgrade.
Good 7.0
Pros: Meager breakfast. Needs more selections.
Cons: Restaurant service slow and disorganized
Excellent 9.0
Pros: Nice comfortable room, pool and lobby, pleasant staff. Could eat outside. Liked the ATM machine. Thanks for airport shuttle
Cons: Wish they had coffee maker in the room. No Towell near by for the pool
Excellent 10.0
Pros: Floors ,Bathroom. Everything nice and clean
Cons: Excellent hotel..Will stay longer next time. Keep improving food court
Good 7.0
Pros: Clean location and friendly staff .
Cons: Needs updates to the rooms .
Excellent 9.0
Pros: Everting(food,room,Pool,restaurant,people)
Cons: There wasn’t music in the pool area. Is a little bored.
Excellent 8.0
Pros: Restaurant inside hotel. Pool and bar open late. Nice decor and clean.
Cons: AC did not get very cold.
Excellent 8.5
Cons: Check-in & check out practices are EXTREMELY deceptive !!! Was overcharged on both of my stays there !!! First, at check-in on my first stay, then at check-out on my second stay.
Excellent 9.7
Pros: the bed and breakfast
Cons: light in the bathroom
Excellent 8.8
Pros: The staff was excellent. They were helpful and very friendly. The restaurant was great. It is close to the airport. I have recommended the hotel to friends that are planning trips to Santiago.
Cons: My trip was over to quickly. I look forward to my return. I did inquire about a hotel reward program. The staff said there wasn't one. He may have been unaware of the program.
Excellent 9.0
Pros: everything
Cons: nothing
Hodelpa Garden Court - Santiago de los Caballeros
Rated #2
8.6
Excellent 8.6
Based on 363 reviews
Details
Reviews
C$ 164

Cleanliness
8.9
Comfort
8.7
Facilities
9.0
Location
9.2
Overall
8.0
Overall 8.6 Excellent
Based on 292 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
9.0
Location
9.2
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
9.5
Services
8.7
Staff
9.0
Cleanliness
8.7
Comfort
8.7
Location
9.3
Services
8.5
Staff
8.8
Cleanliness
9.4
Comfort
8.8
Facilities
8.0
Location
9.5
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.7

Excellent 9.0
Pros: Views.. views
Cons: Bed is super uncomfortable
Okay 5.0
Cons: At the restaurant the waiters took to long to serve us both times we went there they are to busy talking with each other and the food quality for what they charge is so so
Excellent 8.0
Pros: Location, View , restaurant, nature, vehicles , landscaping ,
Cons: Construction taking place on and adjacent to the property. Way too noisy for a quiet getaway.
Excellent 9.0
Pros: Good
Cons: Every thing was fine
Good 7.0
Pros: The view, room is ok 7/10 but the view is espectacular.
Cons: Bathroom really smells awful and if door not closed properly, also the room. There’s a serious issue with pipes draining smell.
Excellent 10.0
Pros: The breakfast was excellent! The quality of the food was great!
Cons: I have no complaints!
Excellent 9.0
Pros: The view, the nature and the location. Some of the personnel were extremely good taking care of us, like Olga the housekeeper and at the restaurant the female host, and the waiters Victor & Emmanuel at the restaurant. My wife were worried about a Past guest Review about a coffee charge during the breakfast but at the end was wrong because was included infinite in the breakfasts.
Cons: Hotel without pool. First night we didn't knew that we needed to make reservation with the restaurant they were packed, but the followed and keeps good pandemic protocol.
Camp David Ranch - Santiago de los Caballeros
Rated #3
8.6
Excellent 8.6
Based on 292 reviews
Details
Reviews
C$ 219

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
8.1
Overall
9.0
Overall 8.6 Excellent
Based on 135 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
8.1
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
8.4
Services
9.3
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
8.2
Services
8.9
Staff
9.0
Cleanliness
9.1
Comfort
9.0
Location
8.0
Services
8.4
Staff
8.7
Cleanliness
9.3
Comfort
9.2
Location
7.8
Overall
7.0
Services
9.0
Cleanliness
9.0
Comfort
8.4
Location
7.5
Services
8.3
Staff
8.8

Poor 1.0
Pros: Prices I paid did not meet expectations.
Cons: I didn’t have breakfast throughout my stay. I found out breakfast was complimentary excep( Mangu)as I was checking out. During the second night, I tried to order (Mangu)but the price was a little pricey. Mangu includes, chopped plantains, eggs, sausage and cheese. There were snacks in the guest room, 2 pringles, 2 water bottles, 2 Red Bulls, 2 chocolate bars, and 2 bottle sprites. In our intention, we thought they were complimentary for the guests, so we ate them. As we were checking out, the receptionist and the business owner (female) approached us and convinced us to pay for each of the snacks. The price was outrageous. We got charged 1500 peso for the snacks overall. When the snacks did not even worth 500 peso. A water bottle cost 94 peso at Casa Jum when I did my research the highest price for a water battle is 30 peso. Additional, I got over charged $30US for transportation and the manager and his wife knew what they did and they had the audacity to deny it. They picked up my husband from the airport and the price was $30US.
Excellent 10.0
Pros: Very comfortable and quiet place. Perfect for rest. Amazing big bed😀
Excellent 8.0
Pros: Always clean and quiet
Excellent 10.0
Pros: Everything, it's comfortable and very clean and secure
Excellent 8.8
Pros: I like the quiet nights and the easy access to go to places and restaurants. The bed was comfortable and the A/C worked very good. It was clean and pleasant with easy check-in. Guest are also allowed.
Cons: You need a car or transportation because it is several miles and way to far to walk to the Monument area. Nothing in the mini fridge was included.
Excellent 10.0
Pros: The apartment was a second home for us. Traveled with a four month baby and was very comfortable. The staff was very nice and helped out as much as possible. Fully equipped with kitchen, fridge and best of all Air Conditioner also hot water. I liked everything. I stayed for a few days and ended up going back to the hotel until our trip was over. The location and price are great!
Cons: There was no water for a few hours but staff worked on the issue and resolved it quickly.
Hotel Casa Jum - Santiago de los Caballeros
Rated #4
8.6
Excellent 8.6
Based on 135 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Facilities
9.2
Location
8.8
Overall
9.2
Overall 8.4 Excellent
Based on 398 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
9.2
Location
8.8
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.4
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
8.8
Services
8.6
Staff
9.2
Cleanliness
8.3
Comfort
7.6
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
8.1
Staff
9.0

Good 7.0
Pros: Good location and helpful staff.
Cons: Breakfast took forever.
Excellent 9.0
Pros: The restaurant was amazing, the staff was friendly
Cons: It was a little confusing to find the location
Excellent 10.0
Pros: I loved everything from this hotel. From hospitality to cleanliness, food was very good and location too.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: We found the hotel extremely clean, comfortable, and accommodating. We also had a delicious dinner in the hotel restaurant. They helped with taxi service to the airport. Highly recommend.
Excellent 9.0
Pros: I like everything there. Very clean specially the bathroom. Everything it’s close to the Hotel which it the best.
Excellent 10.0
Pros: The service is excellent, the courtesy and commitment shown by everyone involved with the hotel was excellent. Looking forward to my next stay there.
Excellent 10.0
Pros: After receiving a substandard room on last visit, I got a room with balcony with views of Monuments.
Mediocre 3.0
Pros: Really there is nothing outstanding about this hotel to like. I suppose it’s location downtown but that area is really just another non-descript area. No restaurant hub or attractions to say stay here.
Cons: The room was small, furnishing old and bed covered s spotted. We had a gun battle on the street outside at 1:30am with 20+ shots being fired. There was no hot water for shower, which was barely functional.
Excellent 8.0
Pros: Friendly staff and accommodating. I like to stay there when I am in Santiago. I will stay again.
Cons: hot water was sparse,
Excellent 9.7
Pros: First of all, I like the bed's comfort, and then the customer service staff.
Cons: I don't like the location. It's a little bit noisy.....
Excellent 9.4
Pros: The staff was wonderful, and the facility was clean and comfortable. No complaints.
Cons: I would have liked a pool and more dining options, but for the price, it was a great deal!
Hodelpa Centro Plaza - Santiago de los Caballeros
Rated #5
8.4
Excellent 8.4
Based on 398 reviews
Details
Reviews
C$ 147

Cleanliness
8.5
Comfort
8.0
Facilities
10.0
Location
8.6
Overall
8.0
Overall 8.3 Excellent
Based on 52 reviews
Cleanliness
8.5
Comfort
8.0
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
7.5
Comfort
6.7
Location
7.1
Services
7.1
Staff
7.9
Cleanliness
8.8
Comfort
8.0
Location
8.5
Services
8.0
Staff
9.0
Cleanliness
7.5
Comfort
7.7
Location
8.9
Services
7.7
Staff
8.4
Cleanliness
9.1
Comfort
8.6
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
8.3
Comfort
7.7
Location
8.5
Services
8.1
Staff
8.8

Excellent 9.0
Pros: The food berry good
Cons: Berry good
Excellent 9.0
Pros: Frank is a bit of a character but quite possibly one of the nicest people I've met. The place itself isn't spectacular but it was quite comfortable and we slept well. Wifi worked well. Shower and breakfast were adequate. It's really Frank who makes the place.
Cons: Nothing really. For what it was, everything was as expected. We chose this place because we wanted to be close.to the bus station but you could find a nicer place for about the same money elsewhere (but no Frank lol)
Okay 4.0
Pros: Nothing
Cons: Room, building, lobby
Excellent 10.0
Pros: To begin with I had a very good welcome by the owner who called out to me by name. He started with a good first impression. Even before I arrived to the designated location, he sent a number of text messages and images so that I knew what to expect and pictures of the building and location through Google maps. It was key to me finding and recognizing the place of my stay. The owner and I sat a while during my check in and had a pleasant conversation. It was great because we had shared experiences in another province of the Dominican Republic. This enabled familiarity and presented it self in time for concern in letting him know my plans or whereabouts for the day. So, he would check in with me to see if I was ok and planning to return late and so forth. The breakfast of three to choose from was great. It was good to the taste and filling. I would never miss it and the conversations that developed in his company and others who also stayed at this Residencial Matilde tp 1 location. Frank is a great guy and made my stay very pleasant.
Cons: It was all good!
Excellent 10.0
Pros: Excellent
Cons: Mrs. Frank the best
Good 6.0
Pros: Host was friendly and he tried to be helpful
Cons: Hot water didnt work
Excellent 10.0
Pros: The excellent service of his owner and staff .
Cons: A elevator
Excellent 10.0
Pros: Great location ! Frank the owner is amazing. Will be back
Excellent 10.0
Pros: I like everything, was very good
Cons: Was good
Excellent 9.7
Pros: From the time that i exited the hired taxi i was impressed with it's location, it's staff, and it's facilities. The location of the hotel was close to grocery stores and everthing else that anyone could appreciate. The staff was very professional and accomodating. Although the hotel was not newly erected, one could tell that they take a lot of pride into maintaining it.
Apartahotel Jardines Metropolitanos - Santiago de los Caballeros
Rated #6
8.3
Excellent 8.3
Based on 52 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Facilities
9.3
Location
8.7
Overall
9.4
Overall 7.9 Good
Based on 651 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
9.3
Location
8.7
Overall
9.4
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
8.0
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.6
Location
8.6
Services
7.5
Staff
8.7
Cleanliness
8.6
Comfort
8.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.3
Comfort
7.9
Facilities
9.5
Location
8.6
Overall
9.2
Cleanliness
8.2
Comfort
7.7
Location
8.6
Services
7.6
Staff
8.8

Excellent 10.0
Pros: The staff was very courteous. The staff was very professional. The staff was very helpful.
Cons: The casino closed at 7pm which I thought there was no curfew. There was nothing to do that day or night,
Mediocre 3.0
Pros: Some of the staff spoke English which was nice. I speak spanish but it was nice for the staff to speak to me in my native language.
Cons: No hot water and the shower is build for a short person, I couldnot fit. I had a view if the trash heep behind the hotel and the booking did not include tax which was 28%. The food was ok but not worth what they charge. I have had better food at comedores for much less.
Excellent 8.0
Pros: All of the staff are super friendly and helpful. The food in the restaurant is great and inexpensive.
Cons: At times, the wifi is spotty with frequent disconnections.
Good 7.0
Pros: Bed sheets
Cons: 3pm check in had to wait in car for 3 hours
Excellent 10.0
Pros: Everything was great for our weekend. Gracias!
Excellent 10.0
Pros: I like the location and the facilities just perfect. Love it. Breakfast was great and staff were very kind.
Cons: Everything was ok.
Excellent 10.0
Pros: Staff was very nice
Cons: Breakfast menu needs to change , not the same one every day .
Good 7.6
Excellent 9.7
Pros: Everything !!!
Cons: Everything was excellent.
Excellent 10.0
Pros: Clean, hot water, location
Excellent 8.0
Pros: The comfort, the price was decent, the workers were very nice and curteous. I would def book there again.
Cons: Internet very spotty. Only worked near room door and in hallway. I was on the third floor. Internet needs stronger signal.
Excellent 9.1
Pros: Clean, comfortable room, helpful staff. Minibar prices not too exaggerated, about what you might pay if you were out at a bar.
Cons: WiFi was not great, but worked.
Platino Hotel & Casino - Santiago de los Caballeros
Rated #7
7.9
Good 7.9
Based on 651 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall 10.0 Excellent
Based on 3 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: Very cute, comfortable, and safe place for a solo female traveler. Definitely take the recommendations for the taxi there because I got ripped off by someone who did not know where the place was, so have the owner set up a taxi for you. The owner is very friendly, helpful, and accommodating. I also loved the room. The bed was big and comfortable, and the TV was huge, and the bathroom adequate as well with hot water in the shower. The AC and fan worked fine to cool the room. The restaurant was very quaint and convenient, and the food very good! There is also a natural foods/vegetarian restaurant across the street which I wanted to check out but they did not take cards. I loved it and would stay there again if I am ever back in Santiago.
Via Emilia Bed and Breakfast Restaurante - Santiago de los Caballeros
Rated #8
10.0
Excellent 10.0
Based on 3 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.5
Facilities
6.0
Location
8.7
Overall
8.0
Overall 7.7 Good
Based on 74 reviews
Cleanliness
8.0
Comfort
7.5
Facilities
6.0
Location
8.7
Overall
8.0
Cleanliness
6.9
Comfort
7.2
Location
9.7
Services
7.2
Staff
8.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
7.7
Location
8.8
Services
7.8
Staff
8.2
Cleanliness
8.0
Comfort
7.9
Location
8.9
Services
7.1
Staff
7.7
Cleanliness
7.8
Comfort
7.1
Location
8.3
Services
7.6
Staff
8.1
Cleanliness
7.8
Comfort
7.4
Location
8.4
Services
7.2
Staff
7.7

Excellent 8.0
Pros: Good location close to restaurants and supermarket and other stores and other hotel, casinos easy access to taxi, easy for uber drivers to find. Hotel manager speaks good English has many great tips and information for international travelers.
Cons: Sometimes issues with internet connection inside the hotel.
Excellent 8.0
Pros: The staff was fantastic!! The breakfast was great too!
Cons: The room was too small- even for the price, but other than that - no complaints.
Good 7.0
Pros: The staff was very nice very helpful.
Cons: The rooms were too small and I went another room but it wasn't that much better. No room to move around.
Good 6.0
Pros: The location and cleanliness
Cons: There was a clacking noise from the bathroom on and off the entire night. Was hard to sleep.
Good 7.0
Pros: Convenient location to the center of the city !
Cons: Room was a bit smaller then expected
Excellent 9.6
Pros: Location good and clean
Cons: Walls were thin. Could hear snoring from the room beside mine.
Excellent 8.0
Pros: Breakfast well set; courteous staff; reasonable prices; Wifi; location
Cons: Room set up; mini-bar items;
Hotel Los Jardines - Santiago de los Caballeros
Rated #9
7.7
Good 7.7
Based on 74 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.0
Facilities
8.0
Location
9.5
Overall
7.5
Overall 8.5 Excellent
Based on 4 reviews
Cleanliness
8.5
Comfort
8.0
Facilities
8.0
Location
9.5
Overall
7.5
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
8.0

Excellent 8.5
Pros: food is't so good
Hotel Century Plaza - Santiago de los Caballeros
Rated #10
8.5
Excellent 8.5
Based on 4 reviews
Details
Reviews
C$ 102

Cleanliness
7.2
Comfort
6.5
Facilities
5.6
Food
3.0
Location
8.3
Overall 6.8 Good
Based on 421 reviews
Cleanliness
7.2
Comfort
6.5
Facilities
5.6
Food
3.0
Location
8.3
Cleanliness
3.0
Facilities
3.0
Food
3.0
Location
10.0
Overall
3.0
Cleanliness
7.0
Comfort
6.4
Location
8.4
Services
6.3
Staff
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
5.5
Facilities
5.0
Location
8.0
Overall
5.5
Cleanliness
7.3
Comfort
6.5
Location
8.2
Services
6.5
Staff
7.8
Cleanliness
7.1
Comfort
6.3
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.1
Comfort
6.6
Facilities
10.0
Location
8.3
Overall
8.0
Cleanliness
6.6
Comfort
5.7
Location
8.0
Services
6.0
Staff
7.3

Good 6.4
Good 7.0
Pros: Everything is good the only thing that they need to open the casino so the guesses have something to do at night
Cons: N/a
Good 7.0
Cons: The TV and Wifi were not good! Bad TV reception and has to leave room for wifi!
Mediocre 3.0
Pros: BIG pool, but no shading provided. Very clean and traditional rooms. Historic hotel with a museum feel inside.
Cons: The exterior of the hotel seems as if it were abandoned with cracked and peeling structures. There is no casino and no ballroom. Access to the pool is from the second floor down very narrow metal stairs. The pool is very big and wonderful but the lack of easy access and overall solitary feeling really was sad. There was no real upkeep besides cleanliness. The hotel should be named "Historic Matum Hotel" because it is no longer a casino, it is a quiet museum hotel that is still open because of the historic battle that occured on these grounds. Even the guests were ancient, mostly old couples.
Excellent 10.0
Pros: I like the service
Cons: The tv is to small
Poor 1.0
Pros: Dirty bathrooms, dirty towels, rooms need updating. Very loud music on the arming lot all night long
Cons: Very loud music all night long. Very dirty towels and sheets.
Good 7.0
Pros: Location, location, location
Cons: Some people asking for money at night at front of hotel
Good 6.8
Pros: Location
Cons: Tha facities and service
Okay 4.0
Mediocre 3.1
Pros: Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado
Cons: Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.
Okay 4.0
Pros: It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.
Cons: The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.
Okay 5.7
Pros: The casino
Cons: Not good at all.
Excellent 8.0
Pros: the servise was good,
Cons: parking, key to room had to re-new every day
Matum Hotel & Casino - Santiago de los Caballeros
Rated #11
6.8
Good 6.8
Based on 421 reviews
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