Hotels near Santiago de los Caballeros airport

Cons: the very old bathrooms

Pros: Everyone was friendly Uber accessible pool closed early but I was able to get a few extra minutes in. Food was great a little expensive.

Cons: They charged me a fee they never should have for a friend who came by knowing she wasn’t staying over she was with me for three hours by the pool and I had to pay 43 dollar’s other then that it was generally a great over all experience.

Pros: Everything from front desk to room service staff and food excellent experience

Pros: The pool and bar great the staff is great very nice and here for whatever you need at anytime the food in the restaurants was amazing as well no complaints here at all

Cons: It’s hard to say something is perfect but this is the closest you will get to it lol

Pros: The pool had an amazing view. The pool was also very clean. Very clean and comfortable rooms and bed. Also the staff was very friendly.

Pros: Everything was perfect

Pros: Location is perfect! Not far from airport. Close to the monumento, restaurants and clubs. Close to the market La Sirena. Pool and sauna are nice. Front desk staff speaks English. Most importantly, no one stopped my guests, we were free to come and go.

Cons: During this visit, the pool was shut down due to repairs. There was the option to visit a neighboring hotel 15min away but who would go through all of that for a pool that's not as nice. Aside from that hiccup, I have no complaints about the hotel.

Pros: Great customer service

Cons: Billing

Pros: very nice room

Cons: I agreed to pay an additional $50.00 for a number of services including massage, breakfast and cocktail. Massage not available the day i was there, breakfast was poor, and drink voucher not offered. Only thing i did receive was a sorry by one person.

Pros: Free shuttle from STI airport, just call. Free extras with upgrade.

Cons: none

Pros: Club level breakfast and snack

Cons: Check in staff downstairs was rude. Gym is old and broken. Hot tub is not hot. Pool is not heated. Would not even go into the restaurant. Was there a disco there? Overpriced for Santiago

Pros: I enjoy the service and the bed was comfortable

Pros: Convenient location Food Staff friendliness

Cons: The mattress could be better Wifi service was not working that day

Pros: Location

Cons: The room was not serviced by housekeeping. Upon our return room had not been cleaned all day. Facilities need upgrade.

Pros: Meager breakfast. Needs more selections.

Cons: Restaurant service slow and disorganized

Pros: Nice comfortable room, pool and lobby, pleasant staff. Could eat outside. Liked the ATM machine. Thanks for airport shuttle

Cons: Wish they had coffee maker in the room. No Towell near by for the pool

Pros: Floors ,Bathroom. Everything nice and clean

Cons: Excellent hotel..Will stay longer next time. Keep improving food court

Pros: Clean location and friendly staff .

Cons: Needs updates to the rooms .

Pros: Everting(food,room,Pool,restaurant,people)

Cons: There wasn’t music in the pool area. Is a little bored.

Pros: Restaurant inside hotel. Pool and bar open late. Nice decor and clean.

Cons: AC did not get very cold.

Cons: Check-in & check out practices are EXTREMELY deceptive !!! Was overcharged on both of my stays there !!! First, at check-in on my first stay, then at check-out on my second stay.

Pros: the bed and breakfast

Cons: light in the bathroom

Pros: The staff was excellent. They were helpful and very friendly. The restaurant was great. It is close to the airport. I have recommended the hotel to friends that are planning trips to Santiago.

Cons: My trip was over to quickly. I look forward to my return. I did inquire about a hotel reward program. The staff said there wasn't one. He may have been unaware of the program.

Pros: everything

Cons: nothing

Pros: Views.. views

Cons: Bed is super uncomfortable

Cons: At the restaurant the waiters took to long to serve us both times we went there they are to busy talking with each other and the food quality for what they charge is so so

Pros: Location, View , restaurant, nature, vehicles , landscaping ,

Cons: Construction taking place on and adjacent to the property. Way too noisy for a quiet getaway.

Pros: Good

Cons: Every thing was fine

Pros: The view, room is ok 7/10 but the view is espectacular.

Cons: Bathroom really smells awful and if door not closed properly, also the room. There’s a serious issue with pipes draining smell.

Pros: The breakfast was excellent! The quality of the food was great!

Cons: I have no complaints!

Pros: The view, the nature and the location. Some of the personnel were extremely good taking care of us, like Olga the housekeeper and at the restaurant the female host, and the waiters Victor & Emmanuel at the restaurant. My wife were worried about a Past guest Review about a coffee charge during the breakfast but at the end was wrong because was included infinite in the breakfasts.

Cons: Hotel without pool. First night we didn't knew that we needed to make reservation with the restaurant they were packed, but the followed and keeps good pandemic protocol.

Pros: Prices I paid did not meet expectations.

Cons: I didn’t have breakfast throughout my stay. I found out breakfast was complimentary excep( Mangu)as I was checking out. During the second night, I tried to order (Mangu)but the price was a little pricey. Mangu includes, chopped plantains, eggs, sausage and cheese. There were snacks in the guest room, 2 pringles, 2 water bottles, 2 Red Bulls, 2 chocolate bars, and 2 bottle sprites. In our intention, we thought they were complimentary for the guests, so we ate them. As we were checking out, the receptionist and the business owner (female) approached us and convinced us to pay for each of the snacks. The price was outrageous. We got charged 1500 peso for the snacks overall. When the snacks did not even worth 500 peso. A water bottle cost 94 peso at Casa Jum when I did my research the highest price for a water battle is 30 peso. Additional, I got over charged $30US for transportation and the manager and his wife knew what they did and they had the audacity to deny it. They picked up my husband from the airport and the price was $30US.

Pros: Very comfortable and quiet place. Perfect for rest. Amazing big bed😀

Pros: Always clean and quiet

Pros: Everything, it's comfortable and very clean and secure

Pros: I like the quiet nights and the easy access to go to places and restaurants. The bed was comfortable and the A/C worked very good. It was clean and pleasant with easy check-in. Guest are also allowed.

Cons: You need a car or transportation because it is several miles and way to far to walk to the Monument area. Nothing in the mini fridge was included.

Pros: The apartment was a second home for us. Traveled with a four month baby and was very comfortable. The staff was very nice and helped out as much as possible. Fully equipped with kitchen, fridge and best of all Air Conditioner also hot water. I liked everything. I stayed for a few days and ended up going back to the hotel until our trip was over. The location and price are great!

Cons: There was no water for a few hours but staff worked on the issue and resolved it quickly.

Pros: Good location and helpful staff.

Cons: Breakfast took forever.

Pros: The restaurant was amazing, the staff was friendly

Cons: It was a little confusing to find the location

Pros: I loved everything from this hotel. From hospitality to cleanliness, food was very good and location too.

Pros: Everything

Cons: Nothing

Pros: We found the hotel extremely clean, comfortable, and accommodating. We also had a delicious dinner in the hotel restaurant. They helped with taxi service to the airport. Highly recommend.

Pros: I like everything there. Very clean specially the bathroom. Everything it’s close to the Hotel which it the best.

Pros: The service is excellent, the courtesy and commitment shown by everyone involved with the hotel was excellent. Looking forward to my next stay there.

Pros: After receiving a substandard room on last visit, I got a room with balcony with views of Monuments.

Pros: Really there is nothing outstanding about this hotel to like. I suppose it’s location downtown but that area is really just another non-descript area. No restaurant hub or attractions to say stay here.

Cons: The room was small, furnishing old and bed covered s spotted. We had a gun battle on the street outside at 1:30am with 20+ shots being fired. There was no hot water for shower, which was barely functional.

Pros: Friendly staff and accommodating. I like to stay there when I am in Santiago. I will stay again.

Cons: hot water was sparse,

Pros: First of all, I like the bed's comfort, and then the customer service staff.

Cons: I don't like the location. It's a little bit noisy.....

Pros: The staff was wonderful, and the facility was clean and comfortable. No complaints.

Cons: I would have liked a pool and more dining options, but for the price, it was a great deal!

Pros: The food berry good

Cons: Berry good

Pros: Frank is a bit of a character but quite possibly one of the nicest people I've met. The place itself isn't spectacular but it was quite comfortable and we slept well. Wifi worked well. Shower and breakfast were adequate. It's really Frank who makes the place.

Cons: Nothing really. For what it was, everything was as expected. We chose this place because we wanted to be close.to the bus station but you could find a nicer place for about the same money elsewhere (but no Frank lol)

Pros: Nothing

Cons: Room, building, lobby

Pros: To begin with I had a very good welcome by the owner who called out to me by name. He started with a good first impression. Even before I arrived to the designated location, he sent a number of text messages and images so that I knew what to expect and pictures of the building and location through Google maps. It was key to me finding and recognizing the place of my stay. The owner and I sat a while during my check in and had a pleasant conversation. It was great because we had shared experiences in another province of the Dominican Republic. This enabled familiarity and presented it self in time for concern in letting him know my plans or whereabouts for the day. So, he would check in with me to see if I was ok and planning to return late and so forth. The breakfast of three to choose from was great. It was good to the taste and filling. I would never miss it and the conversations that developed in his company and others who also stayed at this Residencial Matilde tp 1 location. Frank is a great guy and made my stay very pleasant.

Cons: It was all good!

Pros: Excellent

Cons: Mrs. Frank the best

Pros: Host was friendly and he tried to be helpful

Cons: Hot water didnt work

Pros: The excellent service of his owner and staff .

Cons: A elevator

Pros: Great location ! Frank the owner is amazing. Will be back

Pros: I like everything, was very good

Cons: Was good

Pros: From the time that i exited the hired taxi i was impressed with it's location, it's staff, and it's facilities. The location of the hotel was close to grocery stores and everthing else that anyone could appreciate. The staff was very professional and accomodating. Although the hotel was not newly erected, one could tell that they take a lot of pride into maintaining it.

Pros: The staff was very courteous. The staff was very professional. The staff was very helpful.

Cons: The casino closed at 7pm which I thought there was no curfew. There was nothing to do that day or night,

Pros: Some of the staff spoke English which was nice. I speak spanish but it was nice for the staff to speak to me in my native language.

Cons: No hot water and the shower is build for a short person, I couldnot fit. I had a view if the trash heep behind the hotel and the booking did not include tax which was 28%. The food was ok but not worth what they charge. I have had better food at comedores for much less.

Pros: All of the staff are super friendly and helpful. The food in the restaurant is great and inexpensive.

Cons: At times, the wifi is spotty with frequent disconnections.

Pros: Bed sheets

Cons: 3pm check in had to wait in car for 3 hours

Pros: Everything was great for our weekend. Gracias!

Pros: I like the location and the facilities just perfect. Love it. Breakfast was great and staff were very kind.

Cons: Everything was ok.

Pros: Staff was very nice

Cons: Breakfast menu needs to change , not the same one every day .

Pros: Everything !!!

Cons: Everything was excellent.

Pros: Clean, hot water, location

Pros: The comfort, the price was decent, the workers were very nice and curteous. I would def book there again.

Cons: Internet very spotty. Only worked near room door and in hallway. I was on the third floor. Internet needs stronger signal.

Pros: Clean, comfortable room, helpful staff. Minibar prices not too exaggerated, about what you might pay if you were out at a bar.

Cons: WiFi was not great, but worked.

Pros: Very cute, comfortable, and safe place for a solo female traveler. Definitely take the recommendations for the taxi there because I got ripped off by someone who did not know where the place was, so have the owner set up a taxi for you. The owner is very friendly, helpful, and accommodating. I also loved the room. The bed was big and comfortable, and the TV was huge, and the bathroom adequate as well with hot water in the shower. The AC and fan worked fine to cool the room. The restaurant was very quaint and convenient, and the food very good! There is also a natural foods/vegetarian restaurant across the street which I wanted to check out but they did not take cards. I loved it and would stay there again if I am ever back in Santiago.

Pros: Good location close to restaurants and supermarket and other stores and other hotel, casinos easy access to taxi, easy for uber drivers to find. Hotel manager speaks good English has many great tips and information for international travelers.

Cons: Sometimes issues with internet connection inside the hotel.

Pros: The staff was fantastic!! The breakfast was great too!

Cons: The room was too small- even for the price, but other than that - no complaints.

Pros: The staff was very nice very helpful.

Cons: The rooms were too small and I went another room but it wasn't that much better. No room to move around.

Pros: The location and cleanliness

Cons: There was a clacking noise from the bathroom on and off the entire night. Was hard to sleep.

Pros: Convenient location to the center of the city !

Cons: Room was a bit smaller then expected

Pros: Location good and clean

Cons: Walls were thin. Could hear snoring from the room beside mine.

Pros: Breakfast well set; courteous staff; reasonable prices; Wifi; location

Cons: Room set up; mini-bar items;

Pros: food is't so good

Pros: Everything is good the only thing that they need to open the casino so the guesses have something to do at night

Cons: N/a

Cons: The TV and Wifi were not good! Bad TV reception and has to leave room for wifi!

Pros: BIG pool, but no shading provided. Very clean and traditional rooms. Historic hotel with a museum feel inside.

Cons: The exterior of the hotel seems as if it were abandoned with cracked and peeling structures. There is no casino and no ballroom. Access to the pool is from the second floor down very narrow metal stairs. The pool is very big and wonderful but the lack of easy access and overall solitary feeling really was sad. There was no real upkeep besides cleanliness. The hotel should be named "Historic Matum Hotel" because it is no longer a casino, it is a quiet museum hotel that is still open because of the historic battle that occured on these grounds. Even the guests were ancient, mostly old couples.

Pros: I like the service

Cons: The tv is to small

Pros: Dirty bathrooms, dirty towels, rooms need updating. Very loud music on the arming lot all night long

Cons: Very loud music all night long. Very dirty towels and sheets.

Pros: Location, location, location

Cons: Some people asking for money at night at front of hotel

Pros: Location

Cons: Tha facities and service

Pros: Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado

Cons: Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.

Pros: It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.

Cons: The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.

Pros: The casino

Cons: Not good at all.

Pros: the servise was good,

Cons: parking, key to room had to re-new every day