Hotels near Santo Domingo Dr. Joaquin Balaguer airport

Hotels near Santo Domingo Dr. Joaquin Balaguer airport

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Dr. Joaquin Balaguer (JBQ) - Santo Domingo, Dominican Republic
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Best hotels near Santo Domingo Dr. Joaquin Balaguer airport

Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Overall 9.1 Excellent
Based on 449 reviews
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.2
Cleanliness
9.4
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.5
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.4
Cleanliness
9.3
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.1

Excellent 10.0
Pros: Awesome service, very clean, awesome breakfast. All the staff was nice to us. I definitely would recommend it.
Cons: The restaurants were closed by 11 pm, but the room service is 24/7 available.
Excellent 10.0
Pros: everything
Excellent 10.0
Pros: Every single thing
Excellent 8.0
Pros: corect hotel,no top
Excellent 10.0
Pros: The services The workers are sweet
Cons: I like everything
Excellent 10.0
Pros: Location
Cons: NONE
Okay 5.0
Pros: Pool staff on floor 3 were exceptional. Very friendly and willing to serve. Great views from anywhere on the rooftop. However, the bed cushions were not available every day for guest for whatever reason.
Cons: Front desk receptionist were not welcoming and friendly. Very short spoken and could barely hear what they were saying through the glass and the mask. Any time I would ask a question I felt like I was bothering them.
Excellent 10.0
Pros: Great customer service
Excellent 10.0
Pros: The pool was superb, the shower and bed as well.
Cons: No
Excellent 10.0
Pros: Everything is always perfect
Excellent 10.0
Pros: the pool is outstanding; the rooms are beautiful and the restaurant outlets are outstanding. The staff are well trained. This hotel operates as the highest level.
Cons: nothing
Excellent 10.0
Pros: One of the best services I received food it's great
Cons: Pool hours
Poor 1.0
Cons: Staff trick the customer to sell something that is not what they say it would be. Breakfast price is ridiculous. Flavor is terrible. Room is small for the price. Do not go to this hotel. Worst experience on a hotel of this price.
Intercontinental Real Santo Domingo, An IHG Hotel - Santo Domingo
Rated #1
9.1
Excellent 9.1
Based on 449 reviews
Details
Reviews
C$ 313

Cleanliness
9.3
Comfort
9.4
Facilities
9.6
Food
10.0
Location
9.2
Overall 8.8 Excellent
Based on 668 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.6
Food
10.0
Location
9.2
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Food
10.0
Location
9.5
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
9.5
Comfort
9.4
Location
9.3
Services
9.2
Staff
9.3
Cleanliness
9.1
Comfort
9.1
Facilities
9.6
Location
9.0
Overall
8.8
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.0

Excellent 8.0
Pros: Pool Bar & Restaurant needs to improve service. No waiters pass regularly to check if customers would need or like something to eat or drink. Orders take excessive time to be served.
Cons: Service at pool area
Excellent 9.0
Pros: Hotel , location
Excellent 9.0
Cons: noise from traffic and neighbours kept us from sleeping. not hotels fault.
Excellent 10.0
Pros: All well great. keep up the good work
Cons: Liked it all
Excellent 10.0
Pros: nice location
Excellent 10.0
Pros: service and quality
Cons: everything was fine
Excellent 9.6
excellent
Good 6.8
Great rooms and friendly employees. But no water pressure on room. Had to call frontdesk and wait unreasonable amount of time to try solve this problem. They send a maintenance (engineering) employee to the room who could not fix the problem quickly and obviously increased the risk of CoVID-19 infection in my room by having that person working in my room while I was there. Seems nobody inspected the room before guests arrived. Also seems that being a loyal Gold Hilton Honors Program member is not applicable at this hotel. I miss an appointment and a reservation at a place because of this situation. I have stayed many times in this hotel and this is the first time I hace a situation like this. On a positive note, it is fair to say that frondesk employees are so helpful, friendly and always try to exceed my expectations. Hope next time is better.
Excellent 10.0
Pros: It’s to be home away from home My favorite place
Excellent 10.0
Cons: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.
Excellent 8.0
Cons: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service
Excellent 10.0
Pros: people
Excellent 8.5
Pros: I Iked everything. The staff and facilities.
Cons: I did not like that I had to pay extra for my fiancé to visit
Embassy Suites by Hilton Santo Domingo - Santo Domingo
Rated #2
8.8
Excellent 8.8
Based on 668 reviews
Details
Reviews
C$ 235

Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.8 Excellent
Based on 525 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.5
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.3

Poor 1.0
Cons: Area were very loud. Place in a room next to a pet daycare. All dogs were barking 24/7 barely wnjoyed my or had any sleep
Excellent 8.0
Pros: staff very helpful
Cons: you can’t charge food to your room and not enough water to drink in the room
Poor 1.0
Pros: the location
Cons: Customer service so poorly and bad in extreme
Excellent 10.0
Pros: I loved the hotel in general, close to all good spots. but I wish you can upgrade the breakfast menu. We had an issue in the bathroom it wasn’t flushing at all, we called room service and in no time we got help, very cortious and professional did everything on his power to fix the problem and end up switching us to another room with no problem. Excelllent service. Room 306 on March 13th night. We were moved to room 106.
Cons: Everything was just right.
Excellent 9.0
Pros: Everything
Cons: Nothing
Hotel Aladino - Santo Domingo
Rated #3
8.8
Excellent 8.8
Based on 525 reviews
Details
Reviews
C$ 132

Cleanliness
9.1
Comfort
9.2
Facilities
9.6
Location
9.3
Overall
9.3
Overall 8.8 Excellent
Based on 216 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.6
Location
9.3
Overall
9.3
Cleanliness
9.3
Comfort
9.6
Location
9.5
Services
9.3
Staff
9.3
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.2
Comfort
9.3
Location
9.4
Services
9.0
Staff
9.0
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.3
Cleanliness
8.8
Comfort
9.2
Location
9.1
Services
8.6
Staff
8.8

Excellent 9.0
Pros: Big approvement on the Breakfast. Always a pleasure to come back to the Hotel.
Cons: Service in the evening at the Bar area need some attention. Staff member that helped us with check-in and check-out made us feel unwelcome and we did not appreciate his attitude, as we stayed many times at this hotel before in less than 12 months.
Excellent 10.0
Pros: gorgeous rooms
Cons: the facilities
Excellent 9.0
Pros: Elegant. Businesslike. Friendly staff.
Cons: The bars and restaurants close too early.
Excellent 9.1
Pros: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch
Excellent 9.1
Pros: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.
Cons: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.
JW Marriott Hotel Santo Domingo - Santo Domingo
Rated #4
8.8
Excellent 8.8
Based on 216 reviews
Details
Reviews
C$ 408

Cleanliness
9.0
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
4.0
Overall 8.6 Excellent
Based on 1,126 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
4.0
Cleanliness
9.1
Comfort
9.2
Location
9.4
Services
8.9
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Staff
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
8.8
Comfort
8.9
Location
9.1
Overall
4.0
Services
8.5
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.4
Staff
8.9

Excellent 10.0
Pros: Loved the breakfast and staff at restaurant exceptional attention and service.
Cons: More floors for for higher view.
Excellent 9.0
Pros: View
Cons: Construction at the entrance
Good 7.0
Pros: The bed was insanely comfortable and the staff was friendly. It's a good place to stay if you want to be cin the downtown, possibly on business. Quite far from the zona Colonial.
Cons: It's was not cheap and and the pool is quite small.
Excellent 10.0
Pros: Always good service. took into consideration my notes included when i booked the room.
Cons: n.a
Excellent 10.0
Pros: The pool area is beautiful and the front desk staff was very accommodating
Cons: They were servicing the front of the hotel so driving in was difficult. The bathrooms require some extra attention. They could use new caulk and some of the metal pieces are rusted. The beds are extremely hard.
Excellent 9.0
Pros: Overall, it was a good choice. Breakfast is excellent.
Cons: They were replacing the lobby entrante and accession was thru the basement parking.
Excellent 9.0
Pros: Location and staff
Cons: The fridge at the room.
Excellent 9.0
Pros: Service in all areas was excellent and attentive. Breakfast very good. Room clean and services working. AC great.
Good 7.0
Pros: The reception staff were very friendly and helpful.
Cons: I was able to hear the television and conversations from the next room.
Excellent 10.0
Pros: The staff was very friendly and professional
Cons: None
Mediocre 3.6
Even at half the price I’d have been disappointed. The food is mediocre, the service poor and the accommodation, whilst ok, is let down by the all pervading smell of damp and mold, everywhere.
Okay 5.0
Pros: Free parking
Cons: No water for 8 hours after I checked in,.
Excellent 9.0
Pros: Location
Cons: Very much a business hotel rather than leisure
Holiday Inn Santo Domingo - Santo Domingo
Rated #5
8.6
Excellent 8.6
Based on 1,126 reviews
Details
Reviews
C$ 222

Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Food
10.0
Location
8.8
Overall 8.6 Excellent
Based on 499 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Food
10.0
Location
8.8
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Food
10.0
Location
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
8.9
Staff
9.3
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.9

Excellent 9.0
Pros: the Suite is huge and really nice
Cons: I choose the suite because I wanted to cook sometime, like an “EGG”, there is the oven, but anything else, even not a plate to warm the food in the microwave.
Excellent 10.0
Pros: The rooms were very comfortable
Cons: Traffic in downtown Santo Domingo is gruesome
Excellent 9.0
Pros: Clean, well located, good breakfast.
Good 6.0
Cons: very slow checkin experience. No tooth brushes could be sent to the room.
Excellent 8.0
Pros: A good bed
Cons: No warm water to shower
Mediocre 3.0
Cons: I got charged the higher cost reservation and got canceled my cheaper cost reservation.
Excellent 8.8
With what I paid for the room it's a beautiful experience. Very clean and friendly staff. COVID restrictions and guidance observed to the letter. The only down side is the food.
Excellent 10.0
excellwnt location. nice hotel, friendly stuff
Good 7.3
Pros: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.
Cons: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.
Radisson Hotel Santo Domingo - Santo Domingo
Rated #6
8.6
Excellent 8.6
Based on 499 reviews
Details
Reviews
C$ 147

Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.3 Excellent
Based on 217 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.1
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.5
Staff
9.2
Cleanliness
7.8
Comfort
8.1
Location
8.5
Services
7.6
Staff
8.1
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
8.4
Comfort
8.7
Location
9.2
Services
8.3
Staff
8.8

Excellent 8.0
Pros: close to where I needed to be
Cons: wish there were more breakfast options
Good 7.0
Pros: Location
Cons: u
Excellent 9.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Breakfast was good and the hotel is located in a nice area.
Mediocre 3.0
Pros: front desk guy of the first day
Cons: all the rest
Okay 5.0
Pros: The staff was exceptional!
Cons: The pull out couch was in very poor condition
Okay 5.0
Pros: location, clean, breakfast
Cons: Poorly Functioning aircon. Poor Service, no lobby , no English. no French, uncomfortable beds, poor hot water supply
Plaza Florida Suites - Santo Domingo
Rated #7
8.3
Excellent 8.3
Based on 217 reviews
Details
Reviews
C$ 135

Cleanliness
8.6
Comfort
8.6
Facilities
7.9
Location
8.5
Overall
8.0
Overall 8.2 Excellent
Based on 1,620 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.9
Location
8.5
Overall
8.0
Cleanliness
7.0
Comfort
6.0
Facilities
5.0
Location
5.0
Overall
6.0
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
4.0
Cleanliness
8.7
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
9.6
Cleanliness
8.8
Comfort
8.8
Location
8.7
Overall
10.0
Services
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
6.0
Location
8.7
Overall
2.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.6
Location
8.3
Overall
8.7
Cleanliness
8.5
Comfort
8.4
Location
8.4
Services
8.2
Staff
8.4

Good 7.0
Pros: location and clean facilities
Cons: check in and check out slow
Excellent 8.0
Pros: i like the way they treat the customers.
Cons: i can’t complain. i was satisfied
Excellent 10.0
Cons: On Wednesday there was no electricity, power was off for more than 6 or 7 hours than fixing it wasn't easy for them.It came in and out, everyone needs to charge our phone and no power no air-conditioning it's was very difficult to adjust to, can't watch t
Excellent 10.0
Pros: hotel has great staff and exelente food and its situated on great place
Excellent 10.0
Pros: we are very happy to be there
Cons: everything is fine
Excellent 8.0
Pros: The place has gotten an upgrade. The rooms were very nice, the service outstanding and the food delicious. We had a wonderful experience at a very reasonable price.
Cons: The internet. It was sketchy. My son couldn’t connect because you had to have an email and my connection was terribly slow and it stopped working at times. Also, if you turned off the lights, the plugs stopped working so you couldn’t charge your cel by night It was a pity that there was too much people in the pool because they allow for day pass and don’t give priority to people staying
Excellent 8.0
The jacuzzi was not working. I stay total 5 days and it was not working.
Excellent 10.0
Pros: Good quality service
Cons: N/A
Good 7.0
Pros: Location, Parking ,Bathroom,Bed. Security.
Cons: Air Conditioner,Cofee maker, Reception ( we have to wait more than 30 min.),Not Free Breakfast) The room doesn't smell good.
Poor 1.0
Cons: Hotel needs good Management.Hot/cold water on and off.No handicapy ramp.The jacuzzi is cold and the one by the pool doesn't work at all.Air conditioned at night does not work right.Overal the hotel needs attention.There is a need of employment,at breakfas
Excellent 8.0
Pros: Location
Cons: Nothing
Good 7.0
Pros: The shower was the best part.
Cons: Could be cleaner
Good 6.0
Pros: It was very quiet
Cons: No
Excellent 10.0
Pros: I liked the hotel in everything but especially its very friendly employees. Respectful. Super special attention
Cons: I have nothing to say about not liking you, never spend a vacation as beautiful as in this hotel
Poor 1.0
Pros: The room has a lot of space
Cons: We hace to wait until 8 pm to get our room 🤬
Excellent 10.0
Pros: The room are so good
Excellent 9.0
Pros: The pool it’s great
Cons: the restaurant
Excellent 10.0
Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello
Excellent 9.4
Cons: Very good staff Annie Bello and Erleen Garcia very professional
Excellent 10.0
Pros: The staff
Excellent 10.0
Pros: The staff
Excellent 10.0
Pros: The staff
Excellent 9.0
Pros: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.
Cons: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.
Okay 4.2
Pros: Amazing the staff that Clean the rooms
Cons: Restaurante staff very bad
Excellent 10.0
Pros: Todo
Excellent 10.0
Pros: It's a nice place.
Cons: Our room was haunted! My fiancé and I were haunted everyday!!! NOT KIDDING! !!! PLACE IS HAUNTED! !!
Okay 5.1
Pros: I loved the pool
Cons: I didnt like the poor customer service at front desk, rude & unprofessional.
Good 6.0
Pros: Clean and comfortable
Cons: They charge per guest. I was traveling with my two kids and they charged me extra for each.
Mediocre 3.7
Pros: I have a hard time finding solutions
Cons: Nobody couldn't help me
Okay 5.7
Cons: upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go
Okay 5.0
Pros: Location
Cons: The food
Okay 5.7
Pros: Nice rooms good beds nice bar and restaurant
Cons: Noisy street noise along highway
Good 7.0
Pros: Hotel location is great, walking distance to everything. The pool is clean. Rooms are clean and well taken care of.
Cons: Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a
Good 7.6
Pros: The bed was really comfy. The pool was nice.
Cons: The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.
Barceló Santo Domingo - Santo Domingo
Rated #8
8.2
Excellent 8.2
Based on 1,620 reviews
Details
Reviews
C$ 117

Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
7.6
Overall 8.1 Excellent
Based on 1,068 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
7.6
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.2
Staff
8.9
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.6
Comfort
8.4
Facilities
9.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Location
8.8
Services
8.2
Staff
8.9

Excellent 9.0
Pros: Breakfast was great. The jacuzzi and room were awesome. Pool/club area had a great ambiance and feel.
Cons: The pool could have had more perks or fun things to do. There's really nothing to complain about.
Okay 5.0
Cons: The services for that price, I pay to much money for poor quality hotel
Excellent 9.0
Pros: rooms
Cons: location & parking
Excellent 8.5
Pros: In the city everything is close by within walking distance
Cons: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.
Excellent 10.0
Pros: Good location at the city
Cons: People not staying at the hotel ,has excess to the pool ,top of the building .
Excellent 10.0
Pros: All about the hotel, expecially the costumer service.
Mediocre 2.5
Pros: Location
Cons: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended
W&P Santo Domingo - Santo Domingo
Rated #9
8.1
Excellent 8.1
Based on 1,068 reviews
Details
Reviews
C$ 132

Cleanliness
7.9
Comfort
8.0
Facilities
6.5
Location
8.7
Overall
6.4
Overall 7.7 Good
Based on 1,162 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
6.5
Location
8.7
Overall
6.4
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.9
Comfort
8.0
Location
8.8
Services
7.5
Staff
8.1
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Facilities
7.6
Location
7.3
Overall
8.0
Cleanliness
8.0
Comfort
8.1
Location
8.8
Services
7.7
Staff
8.0
Cleanliness
7.9
Comfort
7.7
Facilities
7.0
Location
8.4
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
7.7
Comfort
7.6
Location
8.4
Services
7.4
Staff
7.8

Excellent 8.0
Pros: only use breakfast but it is very good
Cons: only use breakfast but it is very good
Good 7.0
Pros: location, staff , room, ac!!
Cons: breakfast was poor compared to a few years back curtains where falling, bathroom where not so clean, amd club on the rooftop could here it in the room
Mediocre 3.0
Pros: The staff was very friendly and helpful. The rooms were large and comfortable the beds were very comfortable. They shower had plenty of pressure and hot water.
Cons: The restaurant was closed. The spa was closed. No ATM on site. Was in the process of doing some remodeling and was not notified and was not on the website.
Poor 1.0
Pros: The room is slightly bigger than other normal standard room.
Cons: When I arrived, they asked me whether I know my price or not, I said no. And when I received the slip, I realized they charged 20% more, and I complained(They said cash and card price are different, but there was no notification). They canceled the payment and I tried to pay cash, but they made a mistake once again, so I had to look for my booking reference to fight them. There was no saying 'sorry' when they realized they made a mistake. The booking.com confirmed 'free upgrade' from one bed to two bed room, but the hotel asked me why I need two beds. Even I said I prefer two beds, they asked me to have one bed room THREE TIMES. I didn't want to argue there cause I was very tired, I had to accept even they had empty two bed rooms. Don't trust your booking condition what you can see here, you have to fight them when you check in. The main road in front of the hotel is crazy during night, I couldn't sleep because of cars, sound from a club on the roof top. No restaurant, no business room.
Good 7.0
Pros: The location of the hotel is very central in the city. The main street Av. 27 Feb is just in front the hotel. During the rush hours it could be a little bit complicate for travel in time, but all the other times it's ok. The rooms just quiet big enough for 2 persons. The toilet and shower are modern and well working with warm water, indeed! The breakfast is normally for this hotel, not very special, not oversized, you get all for start your busy day! Nearby you can find the big Supermall with National superstore and one of the best book stores too.
Cons: The location directly at the main street Av 27 Feb give you no chance for explore the city by foot. There are no sightseeing events nearby. Alltime you need go by your own car or take a taxi. There are no public transports, the foot paths for walking are horrible, just at any other place in Santo Domingo. The more interesting part of the city is about 5km far.
Excellent 10.0
Pros: The very accommodating staff .. excellent breakfast and location close to the malls and area I wanted.
Excellent 10.0
Pros: The staff was very customer oriented.. exceeded my expectations..security staff looked out for me and letting me know what times to go out.Will definitely come back plus location is close to good malls and areas of town. Although at night be very careful
Cons: A few hiccups nothing major soon as I bought it there attention promptly taken care of.. breakfast hours can be misleading starts at 7-10 am regardless of sign and day ..
Excellent 10.0
Pros: The Hospitality of the staff
Cons: None
Excellent 10.0
Pros: The hotel meet every request and expectations that included finding a pharmacy that delivered AID needed medication in the middle of the night. The hotel staff was outstanding.
Cons: Nothing
Excellent 8.0
Pros: Free breakfast
Cons: There was no fridge in my room, but everyone else had one.The A/c was not working well for my room when I got there and for my friends room the entire trip.
Good 7.0
Pros: the location was good , the staff was friendly they spoke good english for the dominican , the rooms were clean , the room had a little mini kitchen which was cool, shower was awesome !! breakfast was good as well
Cons: i didn't have any complaints
Okay 4.8
Pros: Inside
Cons: The way you guy served your breakfast
Good 6.0
Pros: Nice staff
Cons: I stayed in two different rooms after extending my stay 1 night. Both of the rooms refrigerators had food left in them from previous guest. One item looked like it had been there for a few days. Only the hotel restaurant was near by.
Excellent 8.0
Pros: Location, Price
Cons: Room difficulties , GB
Excellent 10.0
Pros: I was very impressed with modern look and technology(key entry and lights) breakfast was good.parking attendants very curtious.
Cons: The only thing was that you can here the noise and conversations in hallways.
Mediocre 3.1
Pros: Location and breakfast
Good 6.2
Pros: Good location; good breakfast; excellent AC in rooms. The beds were very comfortable. This property is priced well.
Cons: Cockroaches in room 1st night; poorly trained staff - terrible customer service skills. Internet service was intermittent.
Mediocre 2.0
Cons: Even do I've prepaid my room when I arrived short after mid night they confirm they had my reservation but they gave my room to some one else and hotel was completely full
Good 7.3
Pros: Great location for business. Very modern facility. NFC activated elevator and the room gains power with your room key. Staff is very welcoming and eager to help. Internet works, specially in the dinner up stairs. Beds sheets are clean. Through the room, there are well placed complimentary water bottles, including one in the bathroom and several more in the small refrigerator. Room has a kitchenette, coffee machine and towel robes. Spacious & modern bathroom with beautiful fixtures and hot water. Overall, rooms look very modern, staff is very friendly, location is pristine, Continental Breakfast is very good and the view from the dinner is wonderful. If you're looking to spend a night or two near the city, this can go on your list for up to $80/night.
Cons: Unclear and confusing entrance to the hotel from the main street. Night staff is not trained as well as the daylight staff. Staff would not inform of the room key operations (NFC). Internet is slow in the rooms and cuts off very often. Beds are lower than expected and the room isn't as clean as it might look. The chair of the desk is kind of uncomfortable to work on it as it is not a desk chair but one of those plastics with metal you would use at a party. I found several instances of long hair, apparently from previous guests on the carpet. The bathroom had stains on the floor and there were residues of someone who probably threw up near the lower left side of the bathroom door. Also, the beautiful sink fixtures were in need of a dry cloth swipe and the shower head had mold and water residues accumulated on it. Although bathrooms are modern and spacious, the shower glass that protects the water from flooding the floor, is too short, so water do goes out into the bathroom floor. In all, this hotel has the infrastructure to be a very good little gem but small management details need to be addressed first. Just then, it'll be worth more than $80 per night.
Good 6.6
Pros: For "Santo Domingo" this hotel is fairly priced for it's star rating. It's an older building, but recently renovated and redesigned inside. The lobby and rooms are modern with new baths (CAUTION: slippery shower tiles!). The rooms and public areas are clean. Even though the hotel is facing a main avenue (27. Febrero), the rooms are surprisingly quiet.
Cons: I know Santo Domingo well, the location is "OK" if you just stay overnight or are OK with taking a taxi to most everything. There are NO good dining opportunities besides the hotel restaurant. The two malls at "walking distance" are some of the older malls and only have food courts and the better of the two may be too far a night. The hotel restaurant is food wise OK. Sadly the staff is too busy checking their messages on their cell phones and discussing them with each other. I had to get up from my table twice. Getting some coffee and desert after dinner, took 15 mins to get a waiter. Another 30 mins after TWO warnings (the last one ALOUD across the room offering to either bring the coffee and pastery in one more minute or the Chef... 2 mins later we finally got the coffee and pastery). Breakfast buffet is "OK" but again the "service" is lacking training and supervision. Storing bags for a few hours after check out is interesting again. The desk manager has a room for it, but no clear process, has to find some paper and scribble on it. Checkout is another point of discussion. People checking out before us criticized and questioned the transparency and clarity with which the credit card "security hold" was being handled. This is typical in Dominican Hotels! My advice is NOT to use any extra services or pay them cash against a receipt. So that the deposit/hold/freeze can simply asked to be canceled. While there were 3 people at the front desk, only one was handling customer flow. The manager seemed busy with himself and an other "customer assistant" was very busy ignoring customers. All in all, it seems there needs to be training, training, training and supervision. While the rooms are fairly freshly renovated, some of the materials used are not commercial grade, and some are just not appropriate or safe, which is typical for Latin America. The shower floor tiles are not meant for wet areas and are extremely slippery (a rubber mat is included, USE IT!). The room furniture is already showing signs of suffering from the humidity (electrical power in the DR is very expensive, so they turn the AC off when nobody is using the room.... composit board can't handle the humidity, and I am afraid it won't age well under commercial use and abuse). At our room's bath room entry there is an un-framed person-sized mirror FLOATING on pins. Anybody falling, or leaning on the mirror will break it and may be badly hurt. Keep in mind, weather you are American or what ever you are, the DR has no liability laws like the US. So use caution... not just at this hotel!
Weston Suites & Hotel - Santo Domingo
Rated #10
7.7
Good 7.7
Based on 1,162 reviews
Details
Reviews
C$ 139

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Overall 8.0 Excellent
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0

Excellent 8.0
Pros: The location in the city
Cons: Door dosn't look to be sure
Condos in Naco - Santo Domingo
Rated #11
8.0
Excellent 8.0
Based on 1 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Excellent 9.0
Pros: Good location. Freindly people.
Good 7.9
Pros: The location and the parking facilities, comfy beds and very quite
Cons: Breakfast could be improved
Excellent 10.0
Pros: Staff friendly, Good céntrico location, clean and comfortable room.
Cons: Security people at the entrance seems to be a little confused and not really attentive.
Okay 5.0
Pros: The security
Cons: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.
Excellent 10.0
Pros: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.
Cons: They need to upgrade tv in certain rooms.
Excellent 9.6
Pros: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.
Excellent 9.2
Pros: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.
Cons: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.
Excellent 9.2
Pros: Staff was so friendly and helpful, made me feel so welcomed.
Jardines Del Teatro - Santo Domingo
Rated #12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
C$ 158

Cleanliness
7.7
Comfort
7.4
Facilities
10.0
Location
7.8
Overall
10.0
Overall 6.8 Good
Based on 45 reviews
Cleanliness
7.7
Comfort
7.4
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.6
Comfort
7.1
Location
8.1
Services
7.5
Staff
8.1
Cleanliness
6.8
Comfort
6.5
Location
7.3
Services
6.0
Staff
7.3
Cleanliness
7.9
Comfort
6.7
Location
7.1
Services
7.1
Staff
7.1
Cleanliness
8.3
Comfort
8.8
Location
7.8
Services
7.8
Staff
9.3
Cleanliness
8.0
Comfort
7.5
Location
8.0
Services
7.2
Staff
8.4

Poor 1.0
Pros: Close to US Embassy
Cons: The most disgusting hotel I have ever used. Sheets were dirty, towels smelled like dead fish, floor dirty walls looked like someone pooped on them, windows don't lock, no security. A filthy rat hole.
Mediocre 2.0
Pros: air worked good
Cons: hot water did not work when we got their fridge did not work for first 3 days and we asked for it to be corrected on day one support staff was great ,one of the lady’s at front counter was very unfriendly
Excellent 10.0
Pros: very clean and close to us embassy
Cons: nothing
Poor 1.0
Pros: The room smell bad
Good 6.0
Pros: Location
Good 7.0
Pros: The comfort of the room
Cons: The breakfast is quite poor, The price for hotel is very high , There are only some tv channels, no international TV channels, no refrigerator in the room, no lift
Excellent 10.0
Pros: is ok ,clean and verry nice service.
Cons: no elevator
Micro Hotel Condo Suites - Santo Domingo
Rated #13
6.8
Good 6.8
Based on 45 reviews
Details
Reviews
C$ 100

Cleanliness
7.4
Comfort
7.2
Facilities
3.1
Location
8.2
Overall
3.8
Overall 6.7 Good
Based on 1,595 reviews
Cleanliness
7.4
Comfort
7.2
Facilities
3.1
Location
8.2
Overall
3.8
Cleanliness
6.9
Comfort
6.8
Location
8.1
Services
6.5
Staff
7.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
3.5
Comfort
4.5
Facilities
3.5
Location
5.0
Overall
4.0
Cleanliness
7.5
Comfort
7.3
Location
8.3
Services
6.9
Staff
7.7
Cleanliness
7.6
Comfort
7.4
Location
8.4
Services
7.2
Staff
7.7
Cleanliness
7.5
Comfort
7.3
Facilities
3.0
Location
8.2
Overall
4.0
Cleanliness
7.5
Comfort
7.3
Location
8.4
Services
7.0
Staff
7.7

Okay 5.0
Cons: Elevator broken down The liquid water The thermostat doesn't work
Poor 1.0
Pros: The pool..and casino.
Cons: Staff was not cordially incline to help Room has mold in the ceiling Broken shower... No iron and boards No remote control for theTV. Missing ceiling tiles
Okay 5.0
Pros: nice bed and excellent staff
Cons: too old. needs maintenance
Mediocre 3.0
Pros: the location, it was close for me because I was in business travel.
Cons: 1) after a long day travel when I come to check in I spend long time waiting because the started by giving me a bad key then I had to come back down and wait long minutes before they find a good key for me 2) the 2nd day I was sleeping in the afternoon around 5-6 pm a front desk agent opened my door and when I wake up she step out and close it again 3) at my check out in the morning at 5 am yesterday they might audit asked me to pay $120 and when I asked why after many verification he had to call a manager to clarified then after they realized I’m a booking level 4 member and that I have a reduction and I paid all at the checking
Poor 1.0
Cons: The hotel clean beds it¿s no good the shower very bad mattress no good for me is the horses hotel I use in my life
Mediocre 3.0
Pros: Nothing there was impressed, the hotel need a lots of renovation, the bed was very uncomfortable, the bathroom was broken and need to replace
Mediocre 2.0
Cons: No sleep hotel to much noise through the night from the discoteque
Mediocre 2.0
Hotel just sucks Internet, staff, room with drain problems No towels
Okay 5.0
Pros:  
Cons:  
Good 6.0
Pros: Safety
Cons: No hot water
Good 6.4
May be due to covid the rooms are run down but the rooms don't look sanitized the bed sheets off white I believe they suppose to be white. The mattress is hard. Am booked for two nights am in the process of trying to get my money for the second night and find another hotel. The chairs need deep cleaning. I sat and slept on half of the bed and used my own blanket. The shower wasn't working well. The breakfast was good. There were two gentlemen last night did thier best to find me a good room they were really nice didn't get thier names. I will not reccomend.
Good 6.0
Pros: Price
Cons: It is dated. Needs a lot of TLC. The noise of the Club is until 6:00am in the weekend and you can not rest. This hotel is like going back to the 80s. The decoration and ilumination is very dark. Needs a lot of work.
Okay 4.8
Pros: The price
Cons: Room was not clean. Pillow smelled like someone's perfume. Had to pay 200 pesos for tv remote that never worked. Noisy hallways. Chicken for dinner was dry like cardboard. Switched to Weston hotel next day. What a difference for a few more dollars.
Mediocre 2.0
Pros: Nothing
Cons: No pool. No breakfast. No room service. And last but not least no wifi for 3 days
Good 6.2
Cons: No hot water
Mediocre 2.0
Pros: Don't stay at this hotel. Worst experience. It's not clean at all. Poor breakfast. Dirty blankets no towels. Etc.... just don't stay.
Cons: Everything. No even the breakfast was good. Have you ever been in a hotel that the serve you plastic utensils? The towels and blankets have disgusting stains. Don't stay
Mediocre 3.4
Pros: The breakfast was ok not great.
Cons: Worst hotel ever.first the front desk girl told me she don't see my reservation....room has no decor,we have to ask for soap and it took them 2 hours to bring it after we called 2 times and went downstairs to ask again.i paid for a room with view i got a prison cell you don't know when it day or night. No fridge ,no iron ,no microwave ,the water gets cold all the times. The disco lousy. I will never set foot in this hotel and I will not recommende it to anyone.
Okay 4.0
Pros: The club was very Good
Cons: I didnt like the room no fridge and no toilet paper i was in the 5 floor and the noise from the club didnt let me sleep and all the securiti asking for money all the time worst place to go
Mediocre 2.3
Pros: location,
Cons: bad clean, bad smell
Ramada Santo Domingo Princess Hotel - Santo Domingo
Rated #14
6.7
Good 6.7
Based on 1,595 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.6
Location
7.7
Services
6.5
Staff
7.4
Overall 6.4 Good
Based on 140 reviews
Cleanliness
6.9
Comfort
6.6
Location
7.7
Services
6.5
Staff
7.4
Cleanliness
6.4
Comfort
6.1
Location
7.4
Services
6.0
Staff
7.5
Cleanliness
6.4
Comfort
6.3
Location
7.7
Services
6.3
Staff
6.5
Cleanliness
7.2
Comfort
6.6
Location
7.2
Services
6.3
Staff
6.9
Cleanliness
7.8
Comfort
7.4
Location
8.1
Services
7.2
Staff
8.2
Cleanliness
6.8
Comfort
6.6
Location
7.8
Services
6.3
Staff
7.4

Poor 1.0
Pros: Location and room had good space
Cons: It charged 3x what booking told me (charged 90 USD), since It was late I didn't want to discuss the price but didn't even check the booking. Bathroom was not very clean and only had one towel. Old facilities with poor care. Not worth the 90 USD.
Poor 1.0
Cons: This is a bad place 😕
Mediocre 2.0
Pros: Breakfast and location ok
Cons: Not clean poor building disrepair
Poor 1.0
Cons: the price was different to the Offer in booking
Excellent 9.0
Pros: Staff was excellent Place was clean Good places in the area for everything you might need
Hotel Real Bella Vista - Santo Domingo
Rated #15
6.4
Good 6.4
Based on 140 reviews
Details
Reviews
C$ 107

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