Hotels near Santo Domingo Dr. Joaquin Balaguer airport

Cons: Bathroom design - the shower door had so small a gap under it that it pushed the towel/mat away as one stepped out of the shower - making a wet foot on a marble floor a slippery and dangerous combination

Pros: Location. Great breakfast.

Cons: Room service could be faster.

Pros: Breakfast was good , a young lady called Teresa was and is always very helpful

Pros: amazing breakfast, comfy room, lots of gluten free options!

Pros: Location Cleanness Room Staff

Cons: The noise from an ongoing construction near the hotel

Pros: The location was amazing, and the installation where amazing as well.

Cons: I didn't like all the restrictions nor the food from the restaurants inside the hotel.

Pros: Really nice

Cons: Price

Pros: Great customer service

Pros: The pool was superb, the shower and bed as well.

Cons: No

Pros: Everything is always perfect

Pros: the pool is outstanding; the rooms are beautiful and the restaurant outlets are outstanding. The staff are well trained. This hotel operates as the highest level.

Cons: nothing

Pros: One of the best services I received food it's great

Cons: Pool hours

Cons: Staff trick the customer to sell something that is not what they say it would be. Breakfast price is ridiculous. Flavor is terrible. Room is small for the price. Do not go to this hotel. Worst experience on a hotel of this price.

Pros: Staff, cleaning, city view.

Cons: Food ,

Pros: Displays he’s very clean the stuff very nice.

Pros: Breakfast was amazing!

Pros: It’s to be home away from home My favorite place

Cons: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Cons: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Pros: people

Pros: I Iked everything. The staff and facilities.

Cons: I did not like that I had to pay extra for my fiancé to visit

Pros: Breakfast was perfect. Restaurant was great. Location is very central to many places around.

Cons: The bathroom is a bit small, but not a deal breaker.

Pros: The staff was soooooooooo friendly. Very good breakfast.

Pros: The breakfast was perfect. The service was impeccable, I would definitely stay there again

Pros: Excellent breakfast

Pros: Great value, big rooms with a lot of facilities

Cons: A bit noisy

Pros: Todos fueron muy amables, it was just great and food was amazing I loved the staff

Pros: Great rooms great service great location.

Cons: Nothing

Pros: The location and the staff

Cons: The food wasn’t worth it the price of the food and the price of the stay I expected much more. And the room have dust...

Cons: the room

Pros: Fantastic dinner in the roof terrace by the pool. Great service.

Pros: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch

Pros: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Cons: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Pros: Location was right in the middle of the city accessible to everything banks and shopping centers

Cons: The hotel clerk/receptionist was rude in questioning my guest which is the sole reason for my visit. The proper procedure was to ask me to follow or advise me of hotel policy and ask me to present id for my guest instead of rudely questioning my guest in aggressive and rude tone.

Pros: The staff really great! people were so kind and helping.

Cons: Facilities a little old. Some details in doors, windows, bathroom, pipelines

Cons: Small pool area with no view and very short sunny period (it’s on the 3rd floor and there are other high buildings nearby) gym is not in the hotel, but in another building and their pool was closed for maintenance Some construction works were taking place right under the window of my room, so it was very noisy sometimes

Pros: People at the reception desk were very helpful.

Cons: No hot water in the shower, hotel interior was not what I expected from Radisson.

Pros: Service.Excellent location and modern facilities

Pros: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.

Cons: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.

Pros: Good place

Cons: None

Pros: Location

Cons: Dirty underwear from a previous guess found

Pros: Location

Cons: It was dirty. Msjority of tge staff did not sorak English

Pros: Location and proximity to Boga Boga, the best restaurant in town

Cons: Not their fault. The Pandemia limited their offerings

Pros: The room was clean and spacious. The girl attending was nice

Cons: but wifi didn’t work for more than whatsapp messages, in booking says 66€ then they converted to $ at the rate they wanted and they add 18% taxes hidden in the app so we finally pay 90+ $ that honestly doesn’t worth it for this hotel. You pay 10-15 more and stay in a 5star hotel. The breakfast was very very poor also.

Pros: Amenities were excellent. The ocean is right outside your window. You can hear the ocean in the living room, very soothing, the nighttime view with sprinkles of stars and the sound of the waves makes this a wonderful stay

Pros: The breakfast

Cons: Nothing

Pros: Clean friendly

Cons: Good service

Pros: The property at all except the Bathroom

Cons: Tre bathroom shower was poor clean and in bad conditions

Pros: Location is great. You may find a lot restaurant option below the hotel. It is definitely nice expect of this I have not find anything well. Unfortunately is not

Cons: When you want a water they offer you to drink the tap water. I stayed Holiday inn in Domican Republic, Panama, Guatemala but only here is with additional cost. Although the guests are not using the mask in this Covid period well and personnal is not warning the guests without mask. Even the personnal is not using their masks properly.

Pros: Free parking

Cons: No water for 8 hours after I checked in,.

Pros: Location

Cons: Very much a business hotel rather than leisure

Pros: The rooms were clean and spacious.

Cons: The pillows were old. And the breakfast and the dinner buffet's wait time were inexcusable. No one should have to wait 30 minutes for breakfast every day they visit. Not to mention, the food isn't the best.

Pros: Everything

Pros: Room was clean Hotel was very nice Facilities beautiful

Cons: The staff was rude, and very selective on the customers they helped. All customers should be equally treated with good service. If the staff were better I would return. With the same staff this is a one and done.

Pros: Everything

Cons: The mini bar prices were through the roof

Cons: The food was no good

Cons: To bad the buffet and sushi restaurant were closed but understandable with the Covid situation

Pros: It was very quiet

Cons: No

Pros: I liked the hotel in everything but especially its very friendly employees. Respectful. Super special attention

Cons: I have nothing to say about not liking you, never spend a vacation as beautiful as in this hotel

Pros: The room has a lot of space

Cons: We hace to wait until 8 pm to get our room 🤬

Pros: The room are so good

Pros: The pool it’s great

Cons: the restaurant

Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Cons: Very good staff Annie Bello and Erleen Garcia very professional

Pros: The staff

Pros: The staff

Pros: The staff

Pros: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.

Cons: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.

Pros: Amazing the staff that Clean the rooms

Cons: Restaurante staff very bad

Pros: Todo

Pros: It's a nice place.

Cons: Our room was haunted! My fiancé and I were haunted everyday!!! NOT KIDDING! !!! PLACE IS HAUNTED! !!

Pros: I loved the pool

Cons: I didnt like the poor customer service at front desk, rude & unprofessional.

Pros: Clean and comfortable

Cons: They charge per guest. I was traveling with my two kids and they charged me extra for each.

Pros: I have a hard time finding solutions

Cons: Nobody couldn't help me

Cons: upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go

Pros: Location

Cons: The food

Pros: Nice rooms good beds nice bar and restaurant

Cons: Noisy street noise along highway

Pros: Hotel location is great, walking distance to everything. The pool is clean. Rooms are clean and well taken care of.

Cons: Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a

Pros: The bed was really comfy. The pool was nice.

Cons: The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.

Pros: The hotel was great.

Cons: The bathroom could have had more towels

Pros: I didn’t like absolutely anything about the property I had to check out the very next day I originally had booked for three nights call the night before to make them aware that I will be checking in on the actual day of my reservation when I checked in I had to check on the very next day because he tried charging me even to breathe

Cons: The people here are scammers the front desk people especially will cancel your reservation book you A new one so they can overcharge you not only that they re-charge tried charging my family a 500 peso fee per person to enter the pool

Pros: Clean, modern, quiet, near super market

Pros: My stay was great...me and my son overnighted in this hotel and it was beyond my imagination for the price...and with the protocols in place they made us feel at home...it was clean and very comfortable

Cons: No small wash cloths

Pros: The room and location

Cons: The breakfast, there were noises in the room because of the club music.

Cons: Need Netflix

Pros: In the city everything is close by within walking distance

Cons: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.

Pros: Good location at the city

Cons: People not staying at the hotel ,has excess to the pool ,top of the building .

Pros: All about the hotel, expecially the costumer service.

Pros: Location

Cons: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended

Pros: Excellent location. I used the Spa and the treatments were great and value for money. Staff were very courteous and helpful. Margaret Ramirez at reception was very proffessional and showed a love for her job.

Cons: The bed was uncomfortable. No face towels. Not enough big towels. Shower cubicle had streaks.

Cons: no face clothes and not enough towels

Pros: The Hospitality of the staff

Cons: None

Pros: The hotel meet every request and expectations that included finding a pharmacy that delivered AID needed medication in the middle of the night. The hotel staff was outstanding.

Cons: Nothing

Pros: Free breakfast

Cons: There was no fridge in my room, but everyone else had one.The A/c was not working well for my room when I got there and for my friends room the entire trip.

Pros: the location was good , the staff was friendly they spoke good english for the dominican , the rooms were clean , the room had a little mini kitchen which was cool, shower was awesome !! breakfast was good as well

Cons: i didn't have any complaints

Pros: Everything was perfect.

Cons: They only need more diversity in the food.

Pros: Inside

Cons: The way you guy served your breakfast

Pros: Nice staff

Cons: I stayed in two different rooms after extending my stay 1 night. Both of the rooms refrigerators had food left in them from previous guest. One item looked like it had been there for a few days. Only the hotel restaurant was near by.

Pros: Location, Price

Cons: Room difficulties , GB

Pros: I was very impressed with modern look and technology(key entry and lights) breakfast was good.parking attendants very curtious.

Cons: The only thing was that you can here the noise and conversations in hallways.

Pros: Location and breakfast

Pros: Good location; good breakfast; excellent AC in rooms. The beds were very comfortable. This property is priced well.

Cons: Cockroaches in room 1st night; poorly trained staff - terrible customer service skills. Internet service was intermittent.

Cons: Even do I've prepaid my room when I arrived short after mid night they confirm they had my reservation but they gave my room to some one else and hotel was completely full

Pros: Great location for business. Very modern facility. NFC activated elevator and the room gains power with your room key. Staff is very welcoming and eager to help. Internet works, specially in the dinner up stairs. Beds sheets are clean. Through the room, there are well placed complimentary water bottles, including one in the bathroom and several more in the small refrigerator. Room has a kitchenette, coffee machine and towel robes. Spacious & modern bathroom with beautiful fixtures and hot water. Overall, rooms look very modern, staff is very friendly, location is pristine, Continental Breakfast is very good and the view from the dinner is wonderful. If you're looking to spend a night or two near the city, this can go on your list for up to $80/night.

Cons: Unclear and confusing entrance to the hotel from the main street. Night staff is not trained as well as the daylight staff. Staff would not inform of the room key operations (NFC). Internet is slow in the rooms and cuts off very often. Beds are lower than expected and the room isn't as clean as it might look. The chair of the desk is kind of uncomfortable to work on it as it is not a desk chair but one of those plastics with metal you would use at a party. I found several instances of long hair, apparently from previous guests on the carpet. The bathroom had stains on the floor and there were residues of someone who probably threw up near the lower left side of the bathroom door. Also, the beautiful sink fixtures were in need of a dry cloth swipe and the shower head had mold and water residues accumulated on it. Although bathrooms are modern and spacious, the shower glass that protects the water from flooding the floor, is too short, so water do goes out into the bathroom floor. In all, this hotel has the infrastructure to be a very good little gem but small management details need to be addressed first. Just then, it'll be worth more than $80 per night.

Pros: For "Santo Domingo" this hotel is fairly priced for it's star rating. It's an older building, but recently renovated and redesigned inside. The lobby and rooms are modern with new baths (CAUTION: slippery shower tiles!). The rooms and public areas are clean. Even though the hotel is facing a main avenue (27. Febrero), the rooms are surprisingly quiet.

Cons: I know Santo Domingo well, the location is "OK" if you just stay overnight or are OK with taking a taxi to most everything. There are NO good dining opportunities besides the hotel restaurant. The two malls at "walking distance" are some of the older malls and only have food courts and the better of the two may be too far a night. The hotel restaurant is food wise OK. Sadly the staff is too busy checking their messages on their cell phones and discussing them with each other. I had to get up from my table twice. Getting some coffee and desert after dinner, took 15 mins to get a waiter. Another 30 mins after TWO warnings (the last one ALOUD across the room offering to either bring the coffee and pastery in one more minute or the Chef... 2 mins later we finally got the coffee and pastery). Breakfast buffet is "OK" but again the "service" is lacking training and supervision. Storing bags for a few hours after check out is interesting again. The desk manager has a room for it, but no clear process, has to find some paper and scribble on it. Checkout is another point of discussion. People checking out before us criticized and questioned the transparency and clarity with which the credit card "security hold" was being handled. This is typical in Dominican Hotels! My advice is NOT to use any extra services or pay them cash against a receipt. So that the deposit/hold/freeze can simply asked to be canceled. While there were 3 people at the front desk, only one was handling customer flow. The manager seemed busy with himself and an other "customer assistant" was very busy ignoring customers. All in all, it seems there needs to be training, training, training and supervision. While the rooms are fairly freshly renovated, some of the materials used are not commercial grade, and some are just not appropriate or safe, which is typical for Latin America. The shower floor tiles are not meant for wet areas and are extremely slippery (a rubber mat is included, USE IT!). The room furniture is already showing signs of suffering from the humidity (electrical power in the DR is very expensive, so they turn the AC off when nobody is using the room.... composit board can't handle the humidity, and I am afraid it won't age well under commercial use and abuse). At our room's bath room entry there is an un-framed person-sized mirror FLOATING on pins. Anybody falling, or leaning on the mirror will break it and may be badly hurt. Keep in mind, weather you are American or what ever you are, the DR has no liability laws like the US. So use caution... not just at this hotel!

Pros: Good location. Freindly people.

Pros: The location and the parking facilities, comfy beds and very quite

Cons: Breakfast could be improved

Pros: Staff friendly, Good céntrico location, clean and comfortable room.

Cons: Security people at the entrance seems to be a little confused and not really attentive.

Pros: The security

Cons: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.

Pros: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.

Cons: They need to upgrade tv in certain rooms.

Pros: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.

Pros: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.

Cons: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.

Pros: Staff was so friendly and helpful, made me feel so welcomed.

Pros: Nothing sorry to say guy I wont recomend at nobody that I know

Cons: Bad organization when it came to having outside people to come into the bianco club without mask knowing there is a pandemic of a deadly virus..and having the customer park their vehicle far from the hotel because another person who is not staying there park where ur customers should be..bad customer service ..and security was no help wy all..

Pros: The breakfast is very good,I think the location is very perfect

Cons: Well I really had issues with the shower NO Hot water in shower ,no phone to communicate or call the front desk ..

Pros: The staff.exelent

Cons: Problems with wiffi,elektricity

Pros: The air conditioner

Cons: No hot water hair dryer does not work Had to ask for toilet paper

Cons: The pool is not accessible

Pros: All good. Happy but the place has an old odor. Time for renovation

Pros: Breakfast

Cons: The noise on side the pool till 4.00am

Pros: Safety

Cons: No hot water

Pros: Price

Cons: It is dated. Needs a lot of TLC. The noise of the Club is until 6:00am in the weekend and you can not rest. This hotel is like going back to the 80s. The decoration and ilumination is very dark. Needs a lot of work.

Pros: The price

Cons: Room was not clean. Pillow smelled like someone's perfume. Had to pay 200 pesos for tv remote that never worked. Noisy hallways. Chicken for dinner was dry like cardboard. Switched to Weston hotel next day. What a difference for a few more dollars.

Pros: Nothing

Cons: No pool. No breakfast. No room service. And last but not least no wifi for 3 days

Cons: No hot water

Pros: Don't stay at this hotel. Worst experience. It's not clean at all. Poor breakfast. Dirty blankets no towels. Etc.... just don't stay.

Cons: Everything. No even the breakfast was good. Have you ever been in a hotel that the serve you plastic utensils? The towels and blankets have disgusting stains. Don't stay

Pros: The breakfast was ok not great.

Cons: Worst hotel ever.first the front desk girl told me she don't see my reservation....room has no decor,we have to ask for soap and it took them 2 hours to bring it after we called 2 times and went downstairs to ask again.i paid for a room with view i got a prison cell you don't know when it day or night. No fridge ,no iron ,no microwave ,the water gets cold all the times. The disco lousy. I will never set foot in this hotel and I will not recommende it to anyone.

Pros: The club was very Good

Cons: I didnt like the room no fridge and no toilet paper i was in the 5 floor and the noise from the club didnt let me sleep and all the securiti asking for money all the time worst place to go

Pros: location,

Cons: bad clean, bad smell

Pros: The location in the city

Cons: Door dosn't look to be sure

Pros: Convenient location for my needs.

Cons: No TV service, hot water nor as hot, sheets only no blanket, did not looked clean

Pros: Everything was excellent

Pros: Very clean the gentleman at the front desk was very respectful and helpful the hotel has hot water which is a big plus I will definitely come back to stay a little longer next time

Pros: The receptionist was a nice person who made our registration process fast.

Cons: The room was totally different from what I saw on the website. The room I choose was regular beds, the bathroom was totally different, plus the illumination in the room was poor. Those details made my stay worst.

Pros: Very clean and they make a nice breakfast. The hot water works very good! It's the closest place to the US Embassy that we know of.

Cons: N/a

Pros: Location; Joaquin Balaguer Airport is close by. We have stayed here several times before/ and after late flights. The rooms are big. Wi-fi is good.

Cons: In the first room we were given the airconditioning didn’t cool,and the sink leaked. They changed us to another room which didn’t have warm water, and the airconditioning stopped cooling after a few hours. The old window airconditioniners were very dirty and need to be replaced. The urinal provided alongside the toilet didn’t flush and had smell of urine. Nobody helps you with the luggage when climbing the stairs. There is no elevator. Lady at the front desk forgot to arrange a taxi(upon request) at 5:45am.

Pros: Very convenient

Cons: No lock on the bathroom door

Pros: The staff were friendly even if they didnt speak any English. The bed is very comfortable, the wifi worked well. Breakfast was simple. The place is very secured.

Cons: The location is good if you are going to the Us embassy ( 10-15min walk) but there is not much within walking distance.

Pros: bed is good room was clean

Cons: you have to use stairs to take your luggage to your room,there is no elevator,and no help is offered by staff. value ..... a bit expensive for what is offered. Chairs and a.c. are worn out.

Pros: Breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

Cons: Noisy street, hard to find and the acces strett is an avenue that is always congested.

Pros: is ok ,clean and verry nice service.

Cons: no elevator