Santo Domingo hotels in Ciudad Colonial

Pros: The entire hotel is gorgeous, the staff was wonderful, and the location is right in the center of Zona Colonial. A perfect stay!

Pros: It is in a perfect location, near all the sites of the Colonial Zone. The building is old and interesting, the beds are comfortable, the rooms are large, and the staff (especially Gabriella) are wonderful. This is definitely the best hotel we have stayed in during our 4 visits to Santa Domingo. Gabriella is a gem.

Cons: Wifi was sometimes unavailable before breakfast.

Pros: The El Beaterio has so much character, situated in a 500 year old building in the Colonial Zone within walking distance of historic sites, cafes, restaurants and shopping streets. Gabriella, the receptionist, really made our stay enjoyable. Gabriella speaks excellent English and was so very helpful to us and did so much to make sure our stay was perfect. Thank you Gabriella!

Pros: Everything was great, friendly staff, wonderful breakfast, clean and walking distance to everything.

Pros: I love the ambiance. Breakfast was wonderful！ Hotel staff were helpful and super kind！

Cons: Nothing！

Pros: Based in a beautiful old nunnery in a great location in the Zona Colonial. There is a roof garden, and our room 7 had a little terrace outside. Comfy beds and very quiet. Oozing atmosphere. Breakfast is great and the staff are great, especially Gabriella who is helpful, efficient and friendly. We have been to Santa Domingo quite a few times and this is our favourite hotel.

Cons: Nothing.

Pros: Property is nice and in a great location. The history is cool.

Cons: The air con did not work well. The breakfast was not good and the same everyday.

Pros: The architecture and plant integration.

Pros: Great location. A little oasis in the colonial zone. Roof top pool and bar are lovely. Staff is very helpful.

Cons: N/a

Pros: Excellent location, very modern and clean boutique hotel with super kind and helpful staff. Breakfast options not many but good enough.

Pros: Everything about the hotel, everything!

Cons: Nothing more but I had a good time.

Pros: Both, modern and historical. Great architectural job!

Pros: I loved how luxurious the hotel was. Everyone as accommodating and you felt like you were in a chiq location. The pool is amazing and the views are wonderful.

Cons: You can hear everything through the walls. It was difficult to feel like it was intimate.

Pros: Beautifullly decorated modern hotel! My wife and I were pleasantly surprised by this beautiful hotel in the colonial section of Santo Domingo. Staff was very attentive. No complaints here.

Cons: Any problems I had were taken care of so quickly I don't even remember what they were.

Pros: I am so happy to find a hotel of this caliber in Santo Domingo.....I will return again and again! The food, the service, the room, location for walking, everything was perfect.

Cons: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Pros: The staff were wonderful, we had a great time talking with Victor and others (they were friendly and helpful). The location was very central and the breakfast was delicious!

Cons: not applicable

Pros: The rastrillo architecture, excellent facilities and service, and outstanding Colonial Zone location.

Cons: The breakfast buffet was expensive.

Pros: No complaints...everything is perfect.

Pros: Loved the location, our rooms, the beds, the cleanliness, the décor, all just amazing. Room 404, just under the hotel sign, gave the most amazing view of the parque and calle. We were in a lot of photos just sitting on the balcony. Seeing parrots flying by was amazing, and a pigeon had a baby bird and egg in our flower pot. My 3 kids were just a room over on the same floor so it was just perfect.

Cons: My only complaint was although I booked two rooms, listing each of my family members with their ages, the reception still said I needed to be charged more for my 13 year old son. It's not the added cost that bothers me, it's the principle and lack of integrity. My booking showed 5 with the accurate ages at $X and I don't like being surprised with additional charges. I felt taken advantage of and ripped off. The stay would have been perfect without that icky experience. Hope it was worth that extra bit of money! If you want a perfect experience, make sure that the price quoted in all online booking tools displays the cost you want to charge for the age of each participant. We checked in at noon and out at 3:30am so not like there was any extra cost or trouble for the hotel!!

Pros: The hotel is cute and quaint.. located in the heart of zona colonial was a plus

Cons: The AC was extremely noisy, we asked about laundry, they told us they charge 1.50 per item. We gave them 42 items, then got a bill for $113.00!!!! To find out later that they charge 3.50for shirts and pants, and 1.50 for socks and undies.. they were not honest with us. Breakfast at the hotel was about 35.00 for four people, simply juice and a small omlet. No elavators! We were on the 4th floor..

Pros: The rooms are comfortable and cozy. The location is convenient to all. No need to rent a car.

Cons: I would like for them to include the safe deposit fee with the booking.

Pros: It has a really nice location

Pros: Everything. Stout was very. Fraindenly

Pros: This hotel is in the perfect location in Santo Domingo - just outside the front door you'll find all the main attractions and delicious restaurants in Zona Colonial. The hotel staff is friendly and helpful, and the rooms are very comfortable. I've now been to the hotel twice and would happily return again.

Pros: Located just in front of the Cathedral in the middle of the "zona colonial". Extremely clean. Rooms are modern and well furnished. The bed is very confortable. The restaurant is just under the hotel.

Cons: Nothing

Pros: Great location, wonderful and helpful staff.

Pros: Everything about the hotel the staff and it's location.

Pros: Well located, friendly helpful staff, clean room. Food at restaurant was good, safe for tourists. AC was good and balcony was nice.

Cons: No elevator, took a tad long to check out.

Pros: Breakfast was nice and simple.

Cons: All the juices at breakfast are sugary. For those with diabetes, there should be at least a juice without sugar.

Pros: Breakfast was great, and the location couldn't have been better.

Cons: Didn't love the room we were given--under the stairs. But at the end of the day, it was fine.

Pros: Quaint Clean Attentive staff Deliciouso breakfast!

Cons: We had a junior suite on the main floor. The traffic noise woke us up on several occasions. Get a room on a higher floor TV was almost un watchable due to problems with the color. I reset it to the factory settings but no luck. AC was either full on or off. No in-between.

Pros: gorgeous building, interior, and courtyard design. it really is unique and mazelike; i was smitten. (i'm from california so i'm floored by anything > 100 years old.) décor is like a regal columbus-fanboy/conquistador-chic, the zealotry of which i found somehow both zinn-esquely uncomfortable and museum-patron aesthetically pleasing. our room had tons of space, an antechamber with a few couches, a great bathroom (jet tub!, separate shower, separate toilet, bidet), an adorable relic of a pc with a 3.5" floppy drive, decent wifi (got dropped a few times but it was reasonably fast compared to what i'd seen in other cafés... just don't plan on playing an fps, etc.). we had the 5-crown room which i wouldn't normally spring for; there just wasn't vacancy in other rooms: it was the perfect hideaway to recharge and relax after walking around all day. so comfy :3 the location is perfect for exploring the zona colonial. my bf appreciated the a/c, which was very effective.

Cons: nothing too bad, but staff was just okay, not super attentive and not particularly helpful when i had issues, i wouldn't consider them outright rude or anything though. e.g. -- i asked for a first aid kit or a bandage etc (in spanish) when my bf cut his foot and they just kinda shrugged and stared, so i just had to go outside and look for a pharmacy. -- i asked for the balcony door to be unlocked and they just never got around to it for the entire duration of my stay, etc. the free/not-free breakfast debacle: like another reviewer, i also was kind of confused when at checkin they said i had to pay for breakfast (the description said it was included). i chalked this up to an inaccurate description sent to the various hotelerie sites, and just assumed i'd pay for it a subset of the days, but then at checkout they didn't charge me for any of my breakfasts... so eh? if i had known it was actually included instead of hearing conflicting information i would have eaten breakfast there 100% of the time and saved some money : \ a lot of these might just be cultural differences, which is why i wanna reiterate that it wasn't too bad... i just wouldn't call it amazing service as i'd heard described in other reviews.

Pros: Friendly helpful staff, very convenient location for the old town

Pros: Location

Cons: Customer service was not good. My room was small, things were broken inside, a looot of noise, couldn’t even sleep in the morning.

Cons: The bed was a bit hard for getting a restful sleep.

Pros: Location was great + little pool on the top floor was nice during the hot days.

Cons: Made a booking for 2 adults and 1 child of 11. When we arrived there was only a double bed available and one of us had to sleep on a thin mattress on the floor the first night. The second night they provided us with a medieval camping bed. Most of the employees that work there dont seem to care. At checkout they presented me an invoice in pesos, but charged my credit card in euros without giving me the option to select a currency. The exchange rate they used was really bad.

Pros: A VERY colonial-style boutique hotel that re-creates the style of European settlers at the very dawn of the age of sail and exploration. As problematic as that is, the aesthetic is very romantic. FREE PARKING!

Cons: With rustic feel come rustic sense of cleanliness - not dirty by any means but dont expect the Ritz.

Pros: location

Cons: someone was smoking pure

Pros: Everything was great. The location, breakfast, staff all were perfect.

Pros: Hotel Palacio is a standing work of art. A very simple hotel filled with a consistent colonial homage throughout. The respectful Traveller will enjoy its location and proximity to authenticity.

Cons: The bright light outside my door was annoying at night.

Pros: Everything was easily accessible

Pros: I like most the hotel location

Cons: The hotel was excellent.breakfast delicious.and location great.

Pros: Staff was very helpful and pleasant. Close to shops, bars and supermarket.

Cons: Stayed for only two days but was what I expected as a repeat guest.

Pros: position and hall...

Cons: the room is very very very small now I know why they don't put the square mater of the room. was about 15 meters inclusive bathroom.... to much small... No friger... no light near bed.... the toilet doesn't work I call reception 2 times for nothings....

Pros: Excellent place to stay. Room was nice and very clean. All staff very professional Housekeeper for the third floor JOSEFINA was the best. She did excellent job

Pros: This was my 2nd visit and family members also booked based on my recommendations. However and ugly and negative incident happened and they did not act. The cord to my cell plug was taken( mistake or not) no one did much. It was Never returned. 2 days without cell till I was able to find and buy a new cord. Terrible. Should not happened. Administration should check into anything like this.

Cons: My cell cord was taken. An LG4 with difficult plug. Left with and uncharted phone. Called lots of time. No action. Was there and left at 8:00 am on the 27th. Came back midday and kept calling. No results, nor excuses. Someone took it.

Pros: Excelente

Cons: Everything

Pros: They rooms were so clean and the pool was nice, the staff were amazing

Pros: Great staff,great location everything was good working order. The variety of television channels.

Cons: Bed too soft and pillows too small.

Pros: The staff was excellent very good service. I was kinda under the impression the pool was bigger but it's all good.

Cons: Too small the pool that's it .

Pros: The property is good value for money. We stayed one night before an early morning flight and it was very convenient and had on site parking.

Pros: I liked the location and the great staff. English not spoken widly but great use of Translation App, easy to use as WiFi very good. Choice of where breakfast could be taken and a small but well cooked meal.Close to an ATM, , easy to walk to toursit areas. A working lift in the hotel. Secure hotel. Very good value for money.

Cons: I stayed in room 315. A small room, however a very useful ensuite shower room did take up some space. Good room for 1 person. The pool was more of a plunge pool than a swimming pool, however it was nice to cool off in.

Pros: Friendly people Very nice and romantic garden. One can buy food outside the hotel and bring it in to the hotel, prepare in the kitchen and eat in the garden.

Cons: In the midst, where things happen. With parking space.

Pros: A very good location near the Zona Coloniale and the shops. Good breakfast, nice room and terrace on the 4th floor. with a little pool.

Cons: -

Pros: Very good

Cons: Poor Internet

Pros: Good location

Cons: Too much noise outside