Okay
5.0
Pros:
The property is modern and clean. The staff are friendly.
Cons:
They force you to pay $15 per night for a poorly stocked mini bar. They do not tell you this until you reach the hotel. At night there is a disco and it is almost impossible to sleep. The food in the restaurant was not very good.
Excellent
10.0
Cons:
Excellent food, clean, the staff is amazing. The rooms are clean. I had a great stay.
Good
6.7
Pros:
I only eat cereal and fruit, which is fine, but it ought to be included, as elsewhere
Cons:
I think there is only one receptionist speaks English, which I cope with google, but generally foreign receptionists speak at least english and other languages, I think only Dominican regularly use this hotel, but it is safe, as others look dubious .
Okay
5.4
Pros:
Given the location, it was surprisingly quiet. The AC worked great. The pool area was comfortable. The restaurant food was OK. Parking is free and there’s a guard. Large working fridge a plus.
Cons:
For starters, it took the front desk 3 attempts to figure out the charges. The room was large but the bedsheets didn’t even cover the mattress. The safe didn’t work and even after reporting it to the front desk, nothing was done about it. The faucet in the ‘kitchen’ area was detached from the sink. There was only 1 chair at the table. The bathroom sink drain plug had to be held ‘open’ (I used a pebble) to drain. There were no glasses anywhere. Finally, one of the views from our room was a large (we’re talking half a block square) dump - which was set afire one day - sending dark black smoke and who knows what toxins into the air. I know you’re probably thinking ‘First world problems’ - and you’re right. All I am saying is for the price and reputation as ‘the best’ hotel in the area, it didn’t match expectations. There are many less expensive hotels that are well-maintained (we stayed at several) throughout the island.
Okay
5.4
Pros:
The Silvestre is a nice small hotel, but it does have kiddies & adult pools, again small but adequate, it does have 24 hour security, very necessary, it is kept very clean , but that is it, one restaurant for breakfast and all meals, outdoors poolside OK. Free WiFi , fairly good connection, does drop and not speed we are used to.
Cons:
This is the only hotel I have ever been in , where there was no kettle, milk & coffee supplied in the room, for that wake up cup , sink and fridge freezer supplied, but why, no utensils, cutlery or crockery. I chose hotel for its location suited me, but it was twice the price of others, and not even B&B, I will find a cheaper with B&B in future, I will not return, but find a better VFM , and spend more on taxi fare for my needs, needless to say, when you pay for breakfast, even at end of serving time, they have no change, even after 10% extra charge on bill
Excellent
9.6
Pros:
Amenities
Cons:
Bed was a little too firm
Okay
4.2
Cons:
The towels were dirty and the wifi never worked
Good
7.9
Pros:
I love the space of the Room and the space of the pool......
Cons:
The food service take super long, The pool is close early on the weekends ....
Mediocre
2.0
Cons:
when I got to the hotel they didn't find my reserved and didn't give me atention to stay