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|"wonderfully helpful and friendly staff."||(in 6 reviews)|
|""Very helpful, friendly staff especially Jim.""||(in 63 reviews)|
|"The apartment exceeded our expectations."||(in 11 reviews)|
|"Parking Not enough washcloths"||(in 6 reviews)|
|"kitchen and cloth washing machine"||(in 2 reviews)|
|"also more than 1/2 of toilet paper."||(in 2 reviews)|
|room was so comfortable||in 154 reviews|
|great location||in 140 reviews|
|friendly staff||in 117 reviews|
|hotel was beautiful||in 71 reviews|
|bed was very comfortable||in 45 reviews|
|valet parking||in 43 reviews|
|penthouse suite||in 39 reviews|
|downtown saratoga||in 23 reviews|
|full kitchen||in 19 reviews|
|close to restaurants||in 18 reviews|
|exceeded my expectations||in 17 reviews|
|walking distance||in 17 reviews|
|room upgrade||in 16 reviews|
|ran out of toilet paper||in 10 reviews|
|washer and dryer||in 10 reviews|
|nice hotel||in 9 reviews|
|beer glasses||in 7 reviews|
|bed and pillows||in 6 reviews|
|great service||in 6 reviews|
|free upgrade||in 3 reviews|
When we got there, the elevator was not working. They sent us outside and around to another door and up a staircase to a locked door. We never got to our room, because we booked another hotel instead.
Value of stay
Staff under performed and did not meet my needs as a valued customer. The staff delayed me and were understaffed. Made me feel like I was unwanted in my stay.
Everything about this hotel spells class. They cater to their clientele with respect and prompt service.
This hotel was above and beyond the five stars!! The staff was very friendly rooms were extremely clean and it was very close to all of the restaurants and bars!
I'm VERY picky with beds so if there's anything negative to say I would say the beds could be a little more comfortable... Nothing to change the 5 stars I give this place!
Very spacious rooms. Friendly staff
Staff very friendly but many were young and not well trained yet
A stay at Pavilion Grand Hotel places you in the heart of Saratoga Springs, within a 5-minute drive of Canfield Casino and Saratoga Race Course. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Saratoga Springs? This hotel has facilities measuring 1200 square feet (108 square meters), including a meeting room. Free self parking is available onsite.
based on 313 reviews
Policies vary by room type and provider.
Pavilion Grand Hotel is located at 30 Lake Avenue, 0.2 km from the centre of Saratoga Springs. New York State Military Museum is the closest landmark to Pavilion Grand Hotel.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Pavilion Grand Hotel.
Yes, Pavilion Grand Hotel offers free Wi-Fi.
Yes, Pavilion Grand Hotel offers free parking.
No, Pavilion Grand Hotel does not offer free airport shuttle service.
Pavilion Grand Hotel is 37.2 km from Albany Intl. Pavilion Grand Hotel is 83.7 km from Rutland.
Yes, Pavilion Grand Hotel is a pet-friendly hotel.
No, Pavilion Grand Hotel does not have a pool on-site.