Kairaba Hotel

Excellent breakfast, Excellent grounds, Pleasant staff, Good location

Housekeeping needs to improve - Sheets not changed for days, ran out of toilet roll and took a day to get one after my request. Making a double bed out of two single beds with single bed linen unacceptable and very uncomfortable. Hotel needs a general face lift.

Sijainti ja ympäristö

The food was better outside. Breakfast was vety good.

The pool. The grounds...with the monkeys and birds. The calm!

Claims to be 5-star, but sadly so many little things (that cost nothing) make it hard to give great reviews: the breakfast (same every day), the bathrooms (in huge need of modernisation), quality of menu (description of food at pool bar inaccurate, font of menu sloppy and dishes unavailable), and, sadly, so many of the staff do not deliver 5-star service or portray ‘smiling face of Africa’. And then booking in Euros, having rate converted to Dalasi (at hotel rate), and then converted again (at hotel rate) to USD to actually pay AND be charged credit card handling fee makes whole cost much higher by the time you actually pay. I know it’s The Gambia...but you’re just left feeling that the whole experience could easily be improved. Would love to spend a week there doing consultancy work to help them actually be 5-star!