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Value for money
Distance to city centre
|Heraklion N. Kazantzakis Apt.|
Distance to airport
|"Clean, helpful and friendly staff."||(in 29 reviews)|
|"Great hotel on all fronts"||(in 11 reviews)|
|"Excellent location central to everything."||(in 16 reviews)|
|"The beds were very hard."||(in 4 reviews)|
|"Hotel entertainment was a bit poor"||(in 6 reviews)|
|"Initially our son's room was not a superior room but that was sorted out."||(in 10 reviews)|
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Good rooms and good food
No beach, istead double bed there were two single beds splitted together
The most I like was friendly and helpful stuff, environment of hotel, food,...
We transfered to the new Castello Boutique hotel across the road and found the facilities to be excellent. The room was well appointed and spacious and it had a lovely view over the pool and local church. The staff were very helpful and very friendly-we could not fault the way that we were looked after. The meals-which we took in the old Castello Village hotel were very nice-only down side was that the restaurant was very busy and in retrospect we wished that we had opted to eat in the new hotel which looked much quieter.
The hotel's staff was extremely polite and friendly. Everyone seemed to look for our convenience/service. The breakfast and dinner was really good value. Really good value for money hotel! It is a complete hotel complex in general.
Change of the towels more often. The gym area was totally old fashioned and left, needs a renovation and more attention to be paid. Some of the furniture although good quality maybe need a renovation in future.
The manager was sympathetic.
Very loud and noisy place. Rooms facing the pool are unbearable because of the noise.Not recommended if you're looking for any peace and quiet. Dinner was not good.
When you a stay at Castello Village Resort in Agios Nikolaos, you'll be near the beach, within a 5-minute walk of Sissi Mini Golf and Boufos. Featured amenities include complimentary wired Internet access, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 233 reviews
Value for money
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