Okay
5.0
Pros:
Friendly service on reception. Helpful check-in lady Good cleaning, towels Pool but didn't swim in it
Cons:
Pillows/sheets smelt like smoke, felt nauseas from smell in room Noise from water tank in cupboard in room frustrating /disruptive No plates or knives in room, had to use bathroom sink to fill kettle etc Cold water was switched off 9.30am without any warning? No digital TV. Only 4 analogue stations, blurry/very old tv Leg on single bed in room ready to break Fell over twice on ground outside unit there is a hole Trout flies in bathroom No breakfast after 9am? Lots of early morning truck departures, idling trucks Dark room, not uplifting, tired furniture Still waiting to see if I get a full refund or not. Had to write all above on a bit of paper, was told upon checkout this morning the manager will get back to me?
Excellent
8.0
Pros:
Excellent location and wonderful staff. The resort itself was very well presented and looked amazing.
Cons:
I wasn't able to explore the different features Lakeland Resort had to offer so I can't comment much on my dislikes.
Okay
5.0
Cons:
No plate in room to eat off
Okay
4.0
Pros:
Food was nice staff very good, frfriendly and professional. room was clean,
Cons:
It was very hot in our room because of no air conditioning. As mentioned above food was nice but expensive.
Good
6.0
Pros:
Location was good. Easy to find.
Cons:
Bed was really uncomfortable, decor very dated (and not at all reflective of the pictures on the bookiny site), and room was noisy. We were woken at 515am by neighbours having a shower that sounded as if it was in our room.
Excellent
9.0
Pros:
The country had that day gone into level 2 and Auckland level 3 so there was no dining and we dont think there was breakfast. I suspect they had a number of cancelations. We used it as a stopover on our way home. I would stay there again at the price as long as it was not summer. There was no air conditioning, however I did see a fan in the wardrobe.
Cons:
The TV appeared to be a old flat screen analouge, three sky channels and only a few free to air channels. It may be a Taupo thing.
Excellent
9.0
Pros:
Great location. Good amenities. Friendly staff.
Cons:
Something that no one has any control over, the little fridge kicked into life in the middle of the night. Not a biggie.
Excellent
8.0
Excellent
8.8
Excellent
8.8
Pros:
The room and location were good.
Cons:
They had a continental breakfast that had just toast, jam, honey, jelly, and juice!!! That was it and then told. Us after we had 2 pieces of toast that we had to pay $15 a piece for that!!! The worst breakfast I have ever had!!!
Excellent
8.5