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Wonderfully furnished, much too spacy suite, with two newly renovated bathrooms. Very friendly and helpful staff at reception and at (very tasty and with good choices) breakfast. Close to Rustavelli Avenue located in quiet side street.
Large room on second occasion
Both times I stayed I had to leave early for work. Breakfast didn't start until 8am. Not offered coffee even! Second time I had to leave very early. A lunch box was promised but wasn't produced. Second time they had no information about my reservation - fortunately that had a spare room
The rooms are very big and the whole hotel is like a palace. The location is very good.
This hotel was much better when I stayed there four years ago. Now they don't clean the carpet. There is no bathmat. There is no tea or coffee in the room. The shaving mirror was missing, only the fitting remained. The curtains let in the sunlight at 6am in the summer. The mattress was worn out and there were no fitting sheets. The breakfast is good, but not excellent. When I last stayed in this hotel there was always someone playing the piano in the lobby, but they don't do that any more. The staff used to be much more attentive to the guests, trying to help them. Someone who did not know the way it used to be would still think it was quite a good hotel.
There were eventually some human presence in the hotel.
Oh god where to start! so.. before you read anymore of my reviews please read all other reviews before booking. Clearly i should have done that. Im sure the hotel will write a follow up message here saying sorry you didn't enjoy your stay we will try to improve it. Frankly, its impossible to fix this hotel. I booked for 4 nights with booking.com. Got to the hotel and stayed there for only 2 hours before i came down and said sorry this isn't for me. Im not spoilt mind you.. I've stayed in shitty hotels before and never complained.. much. This is not a 4 stars its not even 2 stars. I came in early morning and no one was there to let me in the hotel.. i mean the doors were locked (my first thought was what is there was a fire). I knocked and knocked and waited and check my phone to see if ive got the correct address. Yes i did. After about 10 minutes of waiting in the cold rain at 4am.. some guys came to the door and let me in.. he didn't speak english so pointed to the reception. I went there and waited. He came around me and started calling someone. A girl appears from a small room.. clearly not happy being woken up this early :-D. I had to laugh. I told her no one responded to my emails from booking.com. she said she didnt get any message. Okay. So then she askes me how many days im staying and what rate i was quoted. What?? I showed the booking and soooo glad i didn't pay for the whole stay straight away. I said dont you have my details already? She mumbled something in Georgian. So i went upstairs to my room and the heater didnt work, the hot water wasnt even warm, the bed was aweful and hard and the only other furniture there was from the 1920s. My widow was huge.. like from one side of the wall to another.. but sadly the curtains didnt even fit from end to end. Which ever way i pulled theres gap so the pople from the adjacent building could see through into the room.
The staff were very helpful and kind.
Maybe a hot water kettle in the room would have been helpful.
With a stay at Vere Palace in Tbilisi (Old Tbilisi), you'll be within a 5-minute drive of Freedom Square and Tbilisi Concert Hall.
based on 45 reviews
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Most Popular Landmarks
- Tbilisi Sports Palace 1.1 km
- Tbilisi Opera and Ballet Theatre 1.5 km
- Tbilisi TV Broadcasting Tower 1.6 km
- Mtatsminda Pantheon 1.6 km
- Boris Paichadze Stadium 1.6 km
- Mtatsminda Park 1.8 km