Pros: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Cons: "Bigger seats for 10 hour flights"
Cons: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."
Pros: "Good crew"
Cons: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"
Pros: "Dining, crew service, cost of international business class lie flat seat less than half of what the others would have cost. In spite of the weaknesses, would fly again."
Cons: "Chaotic boarding scene at Istanbul-Ataturk airport. Comfort of the lie flat seat on the 777 less than optimal: thin sleeping pad. Lounge at IST crowded, dirty."
Pros: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"
Pros: "Food was very good and the flight attendants very friendly."
Cons: "The men’s bathroom near gate 226 smelled awful and the floor was very wet. In addition, I am handicapped and my gate changed from 226 to 208. NO ONE was there to help. There was no one at all at Turkish Care. I asked two different transportation representatives at the sky club and they refused to help in any way. I merely asked them to call Turkish Airlines, and they said they didn’t have the number. I begged both of them to call someone to help me, and they just laughed and said it wasn’t part of their job. I was horrified! I almost missed my plane.!"
Pros: "Liked the food"
Cons: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"
Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Airline again missed my special order, even though I had reconfirmed 24 hrs before. Eurowings charges for the blanket and for alcoholic drinks, which are typically provided on international flights. I had bought ticket for Lufthansa but was shifted over to Eurowings, which was not my choice, and will not be my choice going forward.
Nothing really special. But it was a quick 2.5 hour fli
Pros: "The boarding was a pleasant experience and we got to check in our hand luggage."
Cons: "The vegetarian food options were a little strange."
Cons: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"
Pros: "Nice crew members. Even though it was a short flight, they served a snack and drinks."
Cons: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"
Pros: "Crew was super attentative."
Cons: "Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed."
Pros: "Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,"
Cons: "Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,"
Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."
Pros: "The crew was great!"
Cons: "I was traveling with other people and we were not seated next to each other. And I got sick from the chicken."
Pros: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
The plane was very comfortable, the seats were great for overnight flight. The bathrooms were spotless the entire flight
Pros: "Quick Check in"
Cons: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."
Pros: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Cons: "Just about everything"
Pros: "Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable."
Cons: "Not allowing babies in first class. Couldn’t sleep with the baby crying."
Pros: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Cons: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Pros: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Cons: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Pros: "The crew was great and in-flight service was great."
Cons: "This is twice now I've had massive delays flying with LOT and because of this one I'm currently still stuck in Chicago because my international flight landed with 35 minutes for me to get to my connecting domestic flight when i should have had an hour and a half."
Pros: "Very well organized airport, very easy to get to the gate for transfer."
Cons: "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"
the new plane was great, up to date and very spacious (premium economy). the seats could have used a bit more cushioning, but overall very nice. the food was amazing and the options were quite nice. onboard entertainment was sufficient for the entire flight. The boarding times changed frequently, and didn't really ever fly on time... kind of always late...
There was no flight to Nbg. Airline left 1.5 hours late from JFK and did not attempt to make up time in-flight. So we missed our connecting flight. I get that this can happen but it was complicated to figure out what to do in FRA. It would have been really helpful if a Condor attendant had offered help at the time we came off the transatlantic flight to provide guidance. Eventually we figured it out and ended up on a 2.5 hr train ride to Nbg.
Pros: "Nothing, very poor seating, to me it felt like that Condor think we are small in Europe. I’m 1,85 and my knees are pressing against the seat in front the entire flight. Nothing from Condor is for free, not even a glass water. On my 20 min flight from Tenerife to Las Palmas Canary Air serves a complimentary glass water....."
Cons: "Everything, no more Condor for me, I rather pay extra to fly with an decent airline with good seats and pitch wide and were they serve a glass of water for free"
Pros: "El vuelo es bastante tranquilo y la tripulación es muy atenta."
Cons: "El servicio de entretenimiento te limita a un vuelo de casi doce horas solo a ver Máximo tres películas o series."
Pros: "Personal muy amable y dispuesto ayudar, igualmente en el avion como en la tierra."
Cons: "After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling"
Cons: "Treat passengers like they aren’t an imposition-dinner & breakfast were tossed at us, beverages weren’t available until long after dinner was finished, it took 15 min to get a response to the call button, then I was told I needed to get a drink myself from the galley."
Pros: "Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??"
Cons: "What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E"
Pros: "The music selection."
Cons: "Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again."
Pros: "Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained."
Cons: "Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly."