Courtyard by Marriott Toronto Downtown

Reviews

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+

barn door	in 10 reviews
bed was very comfortable	in 76 reviews
breakfast buffet	in 103 reviews
clean room	in 379 reviews
disturbing noises	in 2 reviews
downtown toronto	in 24 reviews
eaton centre	in 13 reviews
elevators were slow	in 42 reviews
expensive parking	in 91 reviews
great location	in 362 reviews
hot chocolate	in 10 reviews
near subway	in 53 reviews
north tower	in 20 reviews
staff were friendly	in 389 reviews
walk to the eaton	in 9 reviews
yonge street	in 6 reviews

Good

Apr. 2019

6.5

The computer system went down , was stuck out in the cold , keycards did not work
Okay

Aug. 2018

5.7

Smoke smelling room

Area is great, staff very good

Room smelled of a smoker, horrible view on lower floor
Excellent

Jul. 2018

9.1

The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.

Ice buckets only on every other floor, wanted to go to the bistro on the main floor but it seemed like it was a 5 star place. The fact that there is only one way into the hotel, would be nice to have a door on Yonge street.
Excellent

Feb. 2018

10.0

Great hotel

Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.

I was on the 2nd floor so I could hear the traffic and people late at night, but it didn't bother me too much.
Excellent

Dec. 2017

10.0

Excellence in full picture

Friendly staff Easy accessable to every thing in downtown

Non
Excellent

Sep. 2017

10.0

Hi value and very modern

Extremely pleasant and helpful staff, very clean

Elevators need upgrade
Okay

May 2017

4.5

Construction all over building noise start at 6:00 am

Nothing just location
Good

Feb. 2017

7.1

Newly Rushed Renovated

As always i think the location is great. Your in the middle of most attractions, theater, shopping.

We were really looking forward to seeing the newly renovated hotel. However ended up very disappointed. A quick glance and it looks great. When you get up close you can clearly see it was a rushed job and not professionally done which added to all the faults.
Excellent

Dec. 2016

8.2

Good value

The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful

My room was directly across the hall from a bank of four elevators. Fortunately, the hotel was not very busy or it would have been disturbing. The walls are thin and not well sound insulated. I could too much from the adjacent room. There is a new building construction across the street, so you won't get to "sleep in" on the average weekday. Of course this is a temporary situation beyond Marriott's control, which will auto-rectify once the building is completed
Poor

Nov. 2016

2.0

My booking wasn't found - I did NOT stay at the ho

Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!

The WORST customer service at the hotel and what should I say about Kayak/Getaroom.com not having my booking show on the hotels end??? Where is my money??? I hope I am not getting charged or have been charged as I did not even stay at this hotel because they couldn't even verify my booking - the confirmation or booking number provided in my booking email meant nothing to the hotel. I am looking forward to an explanation!!!
Okay

Aug. 2016

5.4

Bad hotel for the money

The location is good

Poor service, they didn't have hot water the first day! rude bell desk personal. The cleaning service left trash on the room floor... in general pretty disappointed. Didn't expect this from a Marriot hotel at this price tag.
Excellent

Aug. 2016

8.2

Staff was was always polite, responsive, and competent

Restaurant is more like a cafeteria with limited menu

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