Excellent
10.0
Pros:
Quick and very kind service, also the place is very well located. Thank you!
Cons:
Everything was awesome! :D
Good
6.0
Pros:
Great location, very friendly staff.
Cons:
Barking dogs
Poor
1.0
Pros:
The only thing to recommend this place is the location.
Cons:
Where to start. In a word, this place is a dump. One bare lightbulb hanging from the ceiling. No other illumination in the room. In the bathroom, a vanity top that consisted of pebbles glued to a flat surface, every unreachable, unclean-able surface of every pebble a breeding ground for bacteria. I wouldn't even set my toiletries on the vanity. A single window that looked out into the foyer and front deck of the hotel, therefore no privacy and no darkness at night. A curtain-less alcove with a few twisted plastic hangers on a bar for a closet. Perhaps we just happened to be assigned the worst room in the hotel. Doesn't matter. How on earth this hotel ever rated 3 stars on Hotel.com is beyond me. Pay no attention. That is bona-fide false news. This is 1-star at best. Go elsewhere.
Good
7.5
Pros:
Very good location within 2 minutes walk to the "embarcaderos", or to the Plaza. Friendly and easy-going staff. Large room.
Cons:
The a/c unit was old and made a lot of noise (but worked OK). The TV was very old (But who would miss TV during a one-night stay in Chiapa de Corzo?). Beds a bit old too.
Mediocre
3.0
Pros:
The bed was comfortable. Staff helped us work out travel arrangements.
Cons:
The first room we were given was really dirty and we were changed to another room after complaining that was only marginally cleaner. The water in the bathroom was brown and full of silt - obviously from the nearby river and smelt bad. No wi-fi in room. The price of the rooms is far too high for what was offered. For the same price we've found good quality, clean accommodation everywhere else in Mexico. Disappointing.
Good
6.3
Pros:
Nice location with close proximity to main plaza, multiple parking options, and mercado central. Wifi worked and reached rooms, AC was great.
Cons:
Hot water in the shower didn't work, even after the hotel told me they'd had someone check on it. Beds were 'meh', rooms spartan, fluorescent lighting in rooms was just ok.
Good
7.1
Pros:
The location is great. The embarkation point for the Canyon tours, the artisanal market and the main square are all in walking distance. The staff was very nice.
Cons:
For its price point, the hotel is quite good. The stay would've been more enjoyable if the rooms were a little cleaner and the linen was updated as it seemed very old. The wifi didn't work at all in our room.