Eurostars Acteón

The hotel has a great location. Right in front of the hotel is a bus station where you can get on the bus which takes you to the city centre (on Plaza de la Reina) within 15 minutes. There is another bus station near the hotel which you can use to get to the city beach. But be aware that the transport by buses around the city is quite chaotic, since the bus station in the opposite direction is not usually across the street but approximately 10-15 minutes far away. The nearest underground station is Ayora (approximately 10 minutes walk from the hotel). From Ayora you can get to the centre and there is a direct line to the airport. The breakfast was simply amazing! Wide choice of food (buns, sliced bread, toasts, huge amount of sweet pastry (croissants, doughnuts etc.), amazing coffee, juice, scrambled eggs, salami, ham, cheese, sausages, cereals etc.). Everything was pretty tasty. The breakfast room is very spacious and beautiful. The hotel has a very nice modern interior. The room was smaller with a simple design, clean, beds were very comfy, bathroom was huge and stunning. There was an electric kettle with coffee/tea, a fridge and a safe. Moreover, the hotel provides you with the possibility to borrow an iron with an ironing board.

The only negative aspect of this hotel was, unfortunately, its staff - a young lady and a young boy who were together in the reception in the afternoons and in the evenings during our stay (28.9. - 30.9.2019). They were both unwilling to give an advice always having sour expression on their face. Moreover, they were smiling at each other sneakily when we or two older men in front of us were asking some questions (how to get somewhere and what they would recommend to see in the city etc.) like if the inquiries were totally dumb. More specifically, we needed to help with how to get back to the hotel from the city centre (since as I have written above, there is no bus stop on Plaza de la Reina in the opposite direction). The guy told me with an unpleasant tone that their guests never had problems with getting back to the hotel from the centre and since I insisted whether he could show me on a map where is that bus stop located, he unwillingly started looking for the bus stop on the internet. Or I needed to go with my mother to the hospital, so I asked the lady whether she could help me with finding the nearest hospital with an emergency (it was Sunday evening) because my mother needed to see the doctor urgently. At first she looked at me like whether I am serious and then again unwillingly and very slowly started looking for some hospital. I do not mean to offend anyone, but I sincerely think that their behaviour was not professional. Their attitude is what destoyed the otherwise great impression of this hotel and is the reason why I will probably choose another hotel when visiting Valencia next time.