Century Plaza Hotel & Spa

Century Plaza Hotel & Spa

8.2
Excellent

Based on 2,983 reviews
 
1015 Burrard Street, Vancouver, BC, Canada
  +1 604 687 0575
Century Plaza Hotel & Spa - Vancouver, BC, Canada
Check-in
Check-out
Compare vs. KAYAK |
Agoda.com C$ 129
KAYAK C$ 143
getaroom C$ 145
Agoda.com
per night
KAYAK
per night
getaroom
per night

Rooms

Check-in
Check-out

Double Rooms

C$ 155+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Double bed
C$ 155 per night
IMAGE
Double bed
C$ 165 per night

King Rooms

C$ 165+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 165 per night
IMAGE
King bed
C$ 193 per night
IMAGE
Unknown
C$ 210 per night
IMAGE
Unknown
C$ 215 per night
IMAGE
Unknown
C$ 249 per night

Standard Rooms

C$ 143+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 143 per night
IMAGE
Unknown
C$ 145 per night
IMAGE
Unknown
C$ 149 per night
IMAGE
Unknown
C$ 168 per night
IMAGE
Unknown
C$ 173 per night
IMAGE
King bed
C$ 174 per night
IMAGE
Unknown
C$ 185 per night
IMAGE
Unknown
C$ 185 per night
IMAGE
King bed
C$ 187 per night
IMAGE
Twin bed
C$ 211 per night
IMAGE
Unknown
C$ 212 per night
IMAGE
Twin bed
C$ 227 per night
IMAGE
Twin bed
C$ 259 per night
IMAGE
Unknown
C$ 265 per night
IMAGE
Unknown
C$ 333 per night
IMAGE
Unknown
C$ 341 per night
IMAGE
King bed
C$ 372 per night
IMAGE
Unknown
C$ 458 per night

Reviews

Pros

Traveller rating

322
185
56
13
9

Time of year

Traveller type

Show reviews that mention

+
downtown vancouver
coffee shop
comedy club
great location
great view
hospital with sirens
staff were friendly
kitchenette and the sitting area
room with kitchenette
old rooms
hotel is a little
walking distance
bit dated
restaurant was excellent
comfortable bed
  • Good
    Apr 2018
    8.0

    Really good choice for value versus everything else

    Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.

    The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.

  • Poor
    Sep 2017
    2.0

    Greed!'

    My reservation was cancelled with out my consent! The room was resold for more than double!

    Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!

  • Mediocre
    May 2017
    3.1

    The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back

  • Good
    Dec 2016
    8.0

    Great location

    The hotel is in walking distance to food, shopping and entertainment.

    The hotel is clean but it shows it's age.

  • Excellent
    Oct 2016
    10.0

    Great stay

    I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.

  • Okay
    Oct 2016
    6.0

    Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016

  • Excellent
    Jun 2016
    10.0

    Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.

  • Good
    Jun 2016
    8.0

    Great location

    Perfect location close to downtown shopping. Great staff. Amazing restaurant on site.

    Hotel is a bit dated. Carpet was damaged in our room. Very modest for the price- but the location was so great

  • Excellent
    Jun 2016
    10.0

    Huge Room!

    Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.

  • Good
    Apr 2016
    7.4

    Great location, great fitness centre, comfy bed.

    Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).

  • Excellent
    Apr 2016
    8.5

    Great downtown charm

    It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.

    The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.

  • Excellent
    Apr 2016
    8.5

    Large, comfortable and at a great price.

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About

Overview

The family owned and operated hotel provides guest an experience of staying at a home away from home. The hotel is located in the heart of the city so you can leave your car parked or skip the cab! Hotel has essential amenities like a 24 hour gym, pool, CPrime - Modern Italian Restaurant, Beyond Caf, amenity room, laundry room, complimentary wifi, Salon, Comedy Mix Club, room service & "the award winning Absolute Spa"! So on a rainy day in Raincouver you do not need to leave the hotel and be comfortable with us.

iHotelier/iStay

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.2 Excellent

Based on 2,983 reviews

9.5

Location

9.0

Service

4.5

Vibe

3.3

Pool

Things to Know

  • Good kitchenette
  • Spacious rooms

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business centre
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Designated smoking area
Storage available
Elevator
Massage
Laundry facilities
Hairdryer
Coffee shop
Parking (surcharge)
Steam room
Wedding services

Photos

Century Plaza Hotel & Spa - Vancouver - Bedroom All Photos (35)
Century Plaza Hotel & Spa - Vancouver - Attractions Attractions (1)
Century Plaza Hotel & Spa - Vancouver - Balcony Balcony (1)
Century Plaza Hotel & Spa - Vancouver - Bar Bar (1)
Century Plaza Hotel & Spa - Vancouver - Bathroom Bathroom (1)
All Photos (35)
Room amenity (1)
Front desk (1)
Restaurant (1)
Pool (1)
Balcony (1)
Bedroom (8)
Bar (1)
Laundry (1)
Living room (9)
Gym (2)
Attractions (1)
Conference (7)
Bathroom (1)
All Photos (35)

Location

Most Popular Landmarks

  • Orpheum Theatre 0.4 km
  • Vancouver Art Gallery 0.5 km
  • Bill Reid Gallery of Northwest Coast Art 0.6 km
  • Harbour Centre 1.1 km
  • Granville Island Public Market 1.2 km
  • Granville Island 1.3 km

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