Cons (-) Everything was choreographed and perfect.
5 stars
Grand Hotel Wien
Photos of Grand Hotel Wien
Overview
The Grand Hotel Wien is located in the heart of Vienna, Austria just steps from the State Opera House in Ringstrasse. The elegant hotel was built according to plans by renowned architect Carl Tietz and first opened it's doors on May 10th 1870. Guests at the time could enjoy such luxuries as a telegraph office, steam powered elevators, and 300 rooms with 200 fabulously appointed bathrooms. Johann Strauss even celebrated his 50-year jubilee at the hotel in 1894.
In 1945 The Grand Hotel Wien shut its doors due to the occupation of Russian troops for 10 years and then to the International Atomic Energy Agency who used it for their headquarters until 1989.
After a 100 million Euro renovation the hotel was reopened on July 14th 1994 with a total of 300 rooms and suites for guests to choose from. All rooms are equipped with antique furniture, flat screen TV, beautiful textiles, and large marble bathrooms with double vanities. The Presidential suite features a grand dining room with open fireplace, spacious master bedroom with a canopy bed, large living room with balcony, and a marble bathroom with separate shower and whirlpool tub.
Guests have 7 dining options located in the hotel which offer 24-hour room service. Diners can enjoy a variety of cuisines including Arabic, Japanesse, and traditional Vinasse. Unkai features Teppan-Yaki grills as well as a traditional Kimono service. Le Ciel has been awarded a Michelin star and affords guests a roof top view of Vienna. Yalla features shish kebabs and freshly prepared shawarma sandwiches right from the grill.
The Grand Hotel Wien has a glittering past with 140 years of tradition and luxury.
Latest deals for Grand Hotel Wien
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Grand Hotel Wien
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Spa
- Spa
- Spa and wellness centre
- Massage
- Sauna
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Things to do
- Cooking classes
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Hotel Wien
8.9
Very good
3606 verified ratings
Wonderful
2410
Very good
574
Good
313
Okay
115
Fair
85
Mediocre
40
Poor
69
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and cleanliness, with many highlighting the beautiful rooms and modern amenities. However, there were notable complaints regarding the service, particularly at check-in and from the staff, which detracted from the overall experience for some visitors.AI-generated from customer reviews
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Score by provider
8.9 out of 10
1157 reviews
9.3 out of 10
17 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Superb location. Concierge helped us get tickets to see sold out Bruegel expo. Everything about this hotel is 5 stars
Pros (+) Rooms are fairly large for European standards and the location is great. The bed is fairly good and the bathroom game is strong.
Cons (-) Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently...
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Location
Kaerntner Ring 9, 1010 Vienna, Vienna
What's nearby
- Karlsplatz243 m
- Wiener Staatsoper257 m
- Vienna Museum363 m
- Karntner Strasse388 m
- Theater an der Wien0.6 km
- Stephansplatz0.7 km
- Cathedral of Vienna0.7 km
- Hofburg0.8 km
- Kunsthistorisches Museum0.8 km
- Wien Mitte Railway Station1 km
- Hotel Metropole1.2 km
- Parlamentsgebäude1.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hotel Wien
Low season | May |
|---|---|
High season | June |
Average price (weeknight) | C$ 582 |
Average price (weekend night) | C$ 495 |
When to book a room at Grand Hotel Wien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to downtown | 0.8 km |
Nearest Airport | Vienna Intl |
Distance to airport | 17.2 km |
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