It was Christmas and they did not have enough people to do housekeeping. Our room was not cleaned Christmas Eve and supplies like toilet paper and. Ups were not replenished. Not enough towels. I understND THT WORKERS HAVE TO celebrate Christmas. its management’s responsibility to ensure that clients are satisfied.
The stay would've been perfect had they not robbed
Very nice Hotel. Comfortable accommodations for the one night celebrating New Year's Eve. Everything would've been perfect but the staff clearly isn't trained enough to handle transactions. Upon arrival/check-in, I was asked for my credit card again which has been charged twice now for one room with a one night stay. Extremely inconvenienced!
Last Thursday 12/31/15, I purchased the room from hotels.com with a reservation Number. The employee, whom I had called an hour earlier and spoke with on the phone, was unaccomodating and her only answer was "a new credit card is needed for incidentals". She could not give me an answer as to why a new card was needed she just repeated herself. Ultimately, I have been double charged!
Hotel Clean, bed comfortable, and location were all a plus.
We didn't get the room that we reserved. We reserved a King and got a queen. Shower head would not stay put. We had to hold it in our hand most of the time while using it. We also were in a room that had an adjoining room; not a good idea. We could literally hear their entire conversation. Wall must be paper thin.
The Courtyard by Marriott Waldorf is the perfect choice in Waldorf, MD near Washington D.C; whether you're traveling for business or leisure. Our Bistro offers a la carte breakfast and Proudly Serves Starbucks coffee during the day. In the evening, the Bistro offers daily happy hours and dinner with flat-screen TVs. Enjoy the outdoors by lounging on our patio near the fire pit. Or, stay inside and enjoy our pool and jacuzzi. Each room is equipped with a mini-fridge and microwave. The Courtyard Waldorf is within walking distance to restaurants and close to St Charles Towne Center for shopping. Other local favorites are Budds Creek and Regency Furniture Stadium. We are just a 30-minutes from Washington, D.C. - and only a short drive or train ride from BAE Systems, Besche Oil, Lockheed Martin, Northrop Grumman, PEPCO, SAIC, SMECO and Verizon. Military personnel will also enjoy our proximity to Andrews AFB, Indian Head Naval Warfare Center and Dahlgren, VA. We are delighted you have chosen to stay with us!
Based on 286 reviews
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