Courtyard by Marriott Waldorf

Reviews

Pros

"Overall hotel was great" (in 6 reviews)

"Very courteous staff" (in 5 reviews)

Cons

"Hotel hidden behind best buy." (in 3 reviews)

Show reviews that mention

+

weave

hot tub

couldve used

free breakfast

indoor pool

double queen

room was clean

salad was fresh

broken glass

staff was friendly

pool was closed

beds were very comfortable

nice hotel

overall experience

Good

Dec 2017

8.0

It was Christmas and they did not have enough people to do housekeeping. Our room was not cleaned Christmas Eve and supplies like toilet paper and. Ups were not replenished. Not enough towels. I understND THT WORKERS HAVE TO celebrate Christmas. its management’s responsibility to ensure that clients are satisfied.
Okay

Jan 2016

4.8

The stay would've been perfect had they not robbed

Very nice Hotel. Comfortable accommodations for the one night celebrating New Year's Eve. Everything would've been perfect but the staff clearly isn't trained enough to handle transactions. Upon arrival/check-in, I was asked for my credit card again which has been charged twice now for one room with a one night stay. Extremely inconvenienced!

Last Thursday 12/31/15, I purchased the room from hotels.com with a reservation Number. The employee, whom I had called an hour earlier and spoke with on the phone, was unaccomodating and her only answer was "a new credit card is needed for incidentals". She could not give me an answer as to why a new card was needed she just repeated herself. Ultimately, I have been double charged!
Okay

Feb 2015

5.7

Hotel Clean, bed comfortable, and location were all a plus.

We didn't get the room that we reserved. We reserved a King and got a queen. Shower head would not stay put. We had to hold it in our hand most of the time while using it. We also were in a room that had an adjoining room; not a good idea. We could literally hear their entire conversation. Wall must be paper thin.

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