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|"Great breakfast helpful 24/7."||(in 46 reviews)|
|"Very friendly n helpful staff."||(in 40 reviews)|
|""Super comfortable bed, great pool, good service""||(in 15 reviews)|
|"Bedspread covered in cigarette burn holes."||(in 4 reviews)|
|"Rooms could have been cleaner."||(in 4 reviews)|
|"They had smoking rooms."||(in 5 reviews)|
|free breakfast||in 122 reviews|
|room was clean||in 96 reviews|
|staff was friendly||in 73 reviews|
|pool and hot||in 61 reviews|
|bar restaurant||in 40 reviews|
|great food||in 27 reviews|
|hallways smelled||in 25 reviews|
|bed was comfortable||in 22 reviews|
|fresh towels||in 21 reviews|
|great bar||in 20 reviews|
|second day||in 16 reviews|
|smoking rooms||in 14 reviews|
|close to highway||in 13 reviews|
|cigarette burn||in 10 reviews|
|could have been cleaner||in 7 reviews|
|feel safe||in 5 reviews|
|new years||in 4 reviews|
|indoor pool and fitness||in 3 reviews|
It was conscientious to get to and the indoor pool kept my son and his friend occupied. Not a bad place for a quick stop over.
It was just a little dated, nothing specifically bad.
Cleanliness and Service a failure
The room was dirty when we arrived. It had been cleaned but not well. We never received cleaning service. When I called to the front desk they said housekeeping had left for the day. It was approximately 5:00 PM. They said they would send someone with fresh towels. When we returned at 9:00PM there were no towels left. We had to go to the front desk to pick some up. The service in the restaurant was terrible. One waitperson and they couldn't keep up. We waited 20 minutes for menus. Day two was better in terms of service but the waitress decided that the yogurt I ordered should be embellished with blueberries. I am allergic to blueberries. Had to send it back.
Hotel was very clean
We were several times getting stuck in the bathroom Unable to open the door Very small bathrooms
Having to walk through the "smoking hall" in order to get to the elevator.
Choose this recently renovated hotel in Waterville, offering full-service accommodations and a location near Cianbro, New Balance and Colby College. The comfortable and well-appointed rooms at this luxurious yet affordable Maine hotel offer cable or satellite television with in-room movies, desk, high-speed Internet access, microwave, refrigerator, room service and much more. Wake up each morning to our complimentary delicious breakfast special in O'Brien's Restaurant, providing the perfect fuel for your day. Relax and unwind in our indoor, heated, salt-water pool and revitalizing hot tub or grab a bite to eat or a drink at O'Brien's Irish Restaurant and Pub, located on the premises. Additionally, this pet-friendly Maine hotel offers an exercise facility, guest laundry, 24-hour business center, free parking, 24-hour front desk and much more. Planning a banquet, corporate event, wedding, meeting, class reunion or shower? This Waterville hotel also offers meeting space, accommodating up to 350 guests and catering services. In town to visit students or faculty at one of the area's many universities? A stay at this Central Maine hotel ensures that you won't have to drive far to reach Colby College, Unity College and Thomas College. Those traveling on business will be pleased to know that Sappi Fine Paper, Cianbro, New Balance Shoes, United Technologies and Inland Hospital are all just a short drive away. Located directly off of Interstate 95, you'll also be able to easily visit many more of the area's charming attractions, including the Augusta St. Capitol, Belgrade Lakes, Unity Raceway, Natanis Golf Course, Skowhegan State Fair, Boothbay Harbor, the Colby College Museum of Art and James D. Julia Auctions. With Bangor International Airport just 55 miles away, getting here and heading back home is a breeze, too.
based on 291 reviews
Policies vary by room type and provider.
Best Western Plus Waterville Grand Hotel is located at 375 Main Street, 2.2 km from the centre of Waterville. Colby College Museum of Art is the closest landmark to Best Western Plus Waterville Grand Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Best Western Plus Waterville Grand Hotel.
Yes, Best Western Plus Waterville Grand Hotel offers free Wi-Fi.
Yes, Best Western Plus Waterville Grand Hotel offers free parking.
No, Best Western Plus Waterville Grand Hotel does not offer free airport shuttle service.
Best Western Plus Waterville Grand Hotel is 30.5 km from Augusta. Best Western Plus Waterville Grand Hotel is 69.8 km from Bangor.
Yes, Best Western Plus Waterville Grand Hotel is a pet-friendly hotel.
Yes, Best Western Plus Waterville Grand Hotel has a pool on-site.
Best Western Plus Waterville Grand Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.