Good to know
|Distance to city centre||3.7 km|
|Distance to airport||21.7 km|
|"Location and very friendly staff."||(in 20 reviews)|
|"The view from my room."||(in 11 reviews)|
|"Breakfast was a buffet, beautiful"||(in 11 reviews)|
|"Could do with a maintenance upgrade."||(in 7 reviews)|
Time of year
Show reviews that mention
|beach||in 10 reviews|
|breakfast was very good||in 25 reviews|
|friendly staff||in 37 reviews|
|maintenance||in 7 reviews|
|mini bar||in 12 reviews|
|mzansi||in 2 reviews|
|saucer||in 2 reviews|
|sea view||in 19 reviews|
Rooms and breakfast
No comments I'm satisfied
We felt robbed breakfast was non existent fish fingers,chicken nuggets,spaggetti,concentrate juice mix,looks like a feeding scheme.when we complained we are told they accommodate children and groups affected by gang violence.The Hotel manager is guarding the servers at this supposedly buffet breakfast to only five one maximum two fish fingers (as he put it you know the situation) We learnt that if you have a request you can get your order from the back because they cannot display the full buffet for the gang violence children.There were tin fruit and a very substandard half hearted fresh fruit.Then we learn this establishment is hallaal which was nowhere stated on the website and we were subjected to macon, some cheap margarine and you have to wait on a que for toast as one person is allocated to do the toast reason being is that the toaster is broken so this person knows how to manage it. I made it very clear to the manager that I was not happy with the standard it is not near what you see advertised on the website.No muesli no nuts no cold meats no selection of cheeses just some frozen offcuts type of cheese.I was disgusted and embarrassed that I subjected my family to this.I have stayed at the Cullinan ,at the Reddisson Blue Waterfront Cape Town (Business class room) when I booked this I understood it's not the Raddisson blue as I know that I paid R15K for two nights at the Raddisson Blue however the standard was equal to that.This is supposedly a one star hotel but am afraid I was appalled.We ended up having breakfast at the Views Hotel and Spa as we could not stomach any more of this abuse.If one looks on the website the Wilderness Hotel looks to me should be the same as Garden Court Standard.We have stayed at various Garden courts but this was something else.We were made to feel that we have no compassion because they are doing great work for children who come from disadvantaged backgrounds and they are showing them the other side of life.
Decide what is your core business. Is it hospitality or a feeding scheme for the gang violence children as surely I cannot be expected to finance this.I'm paying taxes and paying my tithes so I do not need to be forced to be compassionate when I'm on holiday.We booked this holiday two months in advance and I even phoned just to make sure about the breakfast as for our family we love to spend time at breakfast hence I always opt not for self catering because I love the breakfast.The Lord Charles is around the corner from my house and we often go there for a buffet breakfast we are even going for my husband's birthday on the 6th of October
Great ocean view
Breakfast and TV stations
I had a request for a sea-facing room which was given to me.
The breakfast was poor. There were no cutlery or crockery readily available - I had to ask for everything. Eggs were pre-made and 'parked' on a plate for us to take. Coffee wasn't readily available - I had to ask multiple times. The staff kept taking crockery and food items away whilst guests were eating and not replacing the items - we then had to ask 'Could I please have some cheese. Thought you were doing a refill?'. The matresses of the beds are DONE. There is zero percent comfort in them. Worst night's sleep.
Staff very friendly, helpful. Place is clean.
Upgrade upgrade!! Dining room chairs damage, old not looking good. Bathrooms tiles old, basins damage, water marks on tables. Electricity not good in our room. Lights/tv/plugs tend to work one second the other second nothing! Air con in excellent condition. Bedding, towels good condition. Rooms, building inside needs a renovation! Upgrade your entrance where the staff are welcoming people. That is the face of the hotel! Upgrade the nice ladies uniform in the entrance as as well. I had and overseas quest and the lady was really disappointed in the entrance/booking in counter and seroundings. You need to upgrade and maintain!
Located in Wilderness, Wilderness Beach Hotel is near the beach, within a 5-minute walk of Wilderness National Park and Garden Route National Park. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 264 reviews
Policies vary by room type and provider.
Most Popular Landmarks
- Wilderness National Park 2.2 km
- Victoria Bay Beach 4.1 km
|Plettenberg Bay||66.4 km|