Hotels near Wilmington New Hanover County airport

Pros: Clean, organized

Pros: The rooms were so fresh ,like they had just been cleaned. The extra step they took with making sure everything was CDC guidelines. The breakfast was good .The staff were very friendly.

Pros: Very quiet and calm place, very helpful staff and good value for money in the area

Pros: It was most enjoyable, the property was was kept clean and staff was great.

Cons: Nothing.

Pros: I loved that it was a location I was familiar with. The staff was very friendly and accommodating.

Pros: Handled covid measures well even breakfast

Pros: It was clean

Cons: breakfast was basically gas station Danish's. Pool very small

Pros: The staff was great especially the front desk staff.

Pros: Location

Pros: Newly remodeled

Cons: Had to change rooms a few times Things had issues No water at the sink No water at shower

Cons: The decorations were a bit dated

Pros: Clean rooms, housekeeping service was excellent. Breakfast was ok. The property was easily accessible - I did not notice any street noise (our room did face the street).

Cons: People had noisy dogs, didn't appear to clean up after them. Smoking was occurring right in front of the exit - my children and I had to walk through nasty cigarette smoke.

Pros: Friendly staff. Clean ,comfortable, and quiet. Great location...handy to restaurants and shopping.

Cons: Not a thing.

Pros: The room was HUGE! and very clean. The staff was pleasant and the location was perfect for shopping and going out to eat.

Pros: good location, very good facilities, helpful staff, excellent amenities

Pros: Everything was great. Everyone was friendly.

Pros: Location was central and a short drive to beach.

Cons: House keeping didn't give a towel or washcloth per person, which is odd. Took dirty towels but didn't replace them. Shower had mold and mildew in it. When we went to pool there were never clean towels.

Pros: The location was perfect, and the staff was great ( friendly, helpful, and accommodating )! Enjoyed our time in Wilmington, and the Wingate. I would definitely stay again.

Cons: The walls were thin, could hear the people in a joining rooms.

Pros: Very clean overall. The room was updated and cleaned well. I don't smoke and don't want to deal with someone else's smoke or pet odor. This hotel is non smoking and no pets. Great! Staff was very friendly.

Cons: Small concern - coffee was from a machine not fresh brewed. Taste was off. Hard to believe they spend so much effort everywhere else and skimp on coffee.

Pros: Had a great time staying there. Staff was greatly accomodating. Would definitely stay again.

Pros: It was very clean, the staff was very nice

Cons: The walls were rather thin. We could hear EVERYTHING our neighbors were doing.

Pros: Got there early after a long trip, the girl at the desk checked us right in (at 10am). So we could shower and clean up for an appointment we had for noon. And later check with us to make sure we had everything we needed.

Pros: everything

Pros: I really like the staff. It is always a warming and welcoming Person there to greet me and my husband when we come in. I do plan on staying at here again..

Cons: I was very upset to find that when I got up the next morning ANTS was all in my food. I have never had this problem in the past. A manger did help me with points toward my next stay

Pros: Breakfast was the normal selection that you see at similar hotels. Location was centrally located between the beaches and downtown Wilmington.

Cons: Everything was fine. Can't think of something that was negative about our stay. Prices seemed a little high for that time of the year.

Pros: Check in front desk staff was amazing, room very clean smelled great!

Cons: Mask were not worn for COVID 19 protection

Pros: The cleanliness and location of the hotel was just right.

Cons: The heat system has a wall thermostat so the system is different. It’s very loud when it comes on.

Pros: Location

Cons: Pool was not super clean.

Pros: Very close to UNCW

Pros: Check in took less than two minutes..... the staff was friendly and the room was great!.

Pros: The staff was great. They helped me out going above and beyond.

Pros: There was a disturbance one night at 3 am and your staff extinguished the incident by removing the rowdy people, I thought that was incredibly Awesome!

Cons: The Bar needs to be more innovative with incorporating frozen drinks into the menu. Bartenders did an excellent job serving!

Pros: everything

Pros: I was greeted each day with a smile. Check in was a breeze. It was a well maintained hotel and just a wonderful experience overall.

Cons: The cooling system did nothing for the humidity. It felt damp the entire night.

Pros: Breakfast

Cons: Yes I requested a double and was expecting it since i paid for it.. I was left with a king and no cancellation!!

Pros: It was conveniently located. And it was clean comfortable and just what I needed!

Cons: Not applicable

Pros: Friendly helpful staff. Clean room, comfortable bed. All amenities as claimed. Made to feel very welcome.

Cons: Fridge could've been colder.

Pros: Excellent all the way around !!

Pros: One of the best Hampton Inns that I ever booked. Clean,Nice staff, easy to get to places,etc.

Pros: location

Cons: hotel in disrepair...re-flooring....no access to breakfast room..no access to biz office ...television not working for 2 plus days...re flooring elevator only 1 working

Pros: Alex at the front desk was great when we checked in and gave a great suggestion for dinner. Room was great, easy access from hotel to Front Street.

Cons: Pillows soft for my comfort.

Pros: The staff was so welcoming and accommodating for our four day stay. Smiles abounded and whatever we needed was taken care of immediately. The location was halfway between downtown and the beach which made travel time short. The happy hour was lively.

Cons: Nothing, everything was great.

Pros: Location and price

Cons: Covid breakfast protocols

Pros: The room was well equipped with necessities. If we needed anything the front desk gave it to us. The grab and go breakfast was good. The lobby was clean and welcoming.

Cons: had one problem with noice on 2nd night of stay. Called 1st time and I was put on hold. This was at 10:20 pm. Still noise from children/child running, jumping and loud talking/laughing at 11;20 pm. Called again and employee went to investigate. Noise still going on at 11:45. After that either it stopped Or I fell asleep.

Pros: Not sure.

Cons: My bed had a smell. No microwave in the room. The entire room smelled and I saw two bugs in my room. A young couple came out of the elevator smelling like weed. Unfortunately, out of all the Fairfield’s I have stayed in, I will not be coming back to this location.

Cons: we had a room on the ground floor facing the parking lot, but the curtains were see through! there was no privacy!!

Pros: Spacious hotel room, clean, great staff and lots of breakfast options while being Covid safe.

Cons: Nothing!

Pros: The atmosphere very pleasant very relaxing

Cons: Can't think of anything that I didn't like

Cons: My husband said that the beds was so soft for him. But everyone else enjoy them.9

Pros: The beds were so comfortable it was awesome great

Cons: Nothing

Pros: The location was excellent. It was close to where we needed to be and also close to food.

Cons: The hotel was dated and there were people walking around without masks on inside the building. It also could have been cleaner. There was no real privacy from the outdoor

Pros: Location

Cons: Nothing I didn’t like.

Pros: Staff was friendly and helpful

Cons: Hand prints, sweaty head marks on head board from previous guests. The shampoo, conditioner, and body wash in the shower that someone else has used is a bit different than I expected, but ultimately not a problem for me as I bring my own personal products

Pros: The staff were extremely kind and accommodating. They made me feel at home.

Cons: The location is convenient to local businesses but is located on a busy street.

Pros: Great staff. Quiet room.

Cons: Would be nice to have coffee available to take with the grab and go breakfasts.

Pros: I was in room #211. Room was invested with cockroaches. I told front desk when I checked out

Cons: Just the bugs

Pros: everything

Cons: nope

Pros: Front desk girl was great.

Cons: I would have rather had cereal and milk for breakfast instead of a banana and yogurt.

Pros: The staff was very courteous and the manager was very accommodating.

Pros: Awesome overall experience! I want to stay here again.

Cons: No

Pros: Location

Cons: Needing renovations

Pros: Easy to find location. Very clean and quiet.

Cons: No

Pros: The staff was wonderful, very polite.

Cons: The bathtub in the room was not clean.it had hair in the shower and the tub.The tub also had a dirt ring around it.Overall, it was ok.Great location witj close by restaurants.

Pros: The best part of the hotel was the location to the beach and places to eat. Very conveniently located and easy to find.

Cons: The hotel was low on cleaning staff, thus my room was not cleaned one day. The next day while it had been serviced by the cleaning staff, the room was not adequately cleaned. The bathroom especially was left dirty, which is just unacceptable.

Pros: The hotel was close enough to the beaches where you could avoid all the beach hotel goers and conveniently close to the highways to freely come and go. I loved the front desk staff and breakfast staff they made you feel welcomed and were very pleasant. The room was comfortable enough and clean and it was peaceful.

Cons: The fridge was quite small which wasn’t a big deal but it didn’t keep cold at night for some reason. I wish the house keeping staff would have came a bit earlier to clean the “stay over” rooms so we could have gotten clean towels after being out all day but it’s fine we made do. The pool was advertised but was closed the whole time we were there although it was indoors kind of disappointing and if you want a decent place to park you have to get there earlier on the evening because the parking lot filled up quick at night leaving me no place to park at one point. Other than these minor things it was a nice stay.

Pros: The staff!! They went out of their way to make my trip easy and enjoyable. Can't say enough great things about them.

Cons: The bathroom smelled like moldy plumbing

Cons: Dirty

Pros: the workers

Cons: the hair in the tub

Pros: Professional employees and the clean rooms. Even though hotel was full it was still quiet

Pros: Having a free coffee bar available when we arrived tired in the afternoon was a pleasant surprise. Exercise room, while small, had nice equipment.

Pros: Great staff clean rooms good breakfast what else could you ask for

Pros: Great experience. Very nice staff, nicely appointed rooms that were very clean and comfortable.

Cons: Would have been nice to have a small refrigerator in the room. Would not have wanted to stay long without one.

Pros: Everything. The room was clean, the staff was friendly, and the breakfast was great.

Cons: Nothing

Pros: Great stay... had to take sick child to Dr.. granted late check out so other child could sleep... breakfast great... room very clean with a personal note from the hospitality staff... My son attends UNCW and I visit often... will stay here again!

Pros: very quiet. friendly staff

Pros: The breakfast wasn’t bad but with Covid some of it wasn’t available.

Pros: First of all,when I was checking in I explained to the staff member that my son uses a power wheelchair and needed enough space to park it in the room. She actually showed me two rooms and changed my booking for the one that was more accessible.Second, the lady that served breakfast was friendly and helpful and actually told us to have a safe trip home. Third, the room was huge for the price.. it’s not a standard hotel room. There’s a living area with sofa bed couch and a full kitchen and the beds are in a separate room with bathroom and closet. There’s a dresser and a ceiling fan in the bedroom also and I could actually stand in the shower which is unusual for a tall person. Overall a great place to stay in town and we will be staying again..

Cons: Nothing.

Pros: Great location and friendly staff and even breakfast was great

Cons: They had to go look for pots

Pros: Again, the breakfast, The lady who prepared the meal should get a raise. The food is always fresh and she serves it hot. Always has what you need unlike other places we have stayed. Other hotels try to use COVID as an excuse not to serve a decent breakfast this is one of the reasons we are "repeats" at Staybridge Wilmington. Rooms are clean and kitchenettes have everything you need as well.

Cons: I think they should reconsider the pet fee. It is to high. The fee should be based on the weight and size of your dog. We never have a problem with our small dog causing an issue.

Cons: There was no pot for me to cook i had to go ask for pot to cook . The pot was old had to buy a pot

Pros: The very friendly lady who prepared the delicious breakfast. Christmas decorations were beautiful. It would have been nice if the fire place had real logs to light. Overall very nice stay as always. This is our home away from home when in town.

Cons: It would be nice if the bathrooms had a vent.

Pros: Front desk had a very nice gentleman working and very helpful.

Cons: Housekeeper started spraying some chemicals about 8:45. The scent came into our room from under door. We had to vacate the room and building because the kids and I where coughing/choking so bad. It was a different shift at front desk after calling to info

Pros: Location, clean and friendly staff

Pros: Location and layout

Cons: N/a

Pros: Very clean rooms.. the staff is very friendly n polite, everything I needed was in the area. This was my 3 time at this hotel. N I love it.

Cons: The pool water in the pool looked stale.

Cons: The pool closed at sunset- kind of odd. Breakfast wasn’t free.

Pros: It was cleaned

Cons: Yes the stove in the room didn’t work staff didn’t no how to fix it. Had to wait following day for maintenance right before check out

Pros: Nice location for a beach hub

Cons: This hotels staff wasn't mean, they were nice but inhospitable... the hotel wasn't full yet they could not provide me with an extra blanket nor did they have clean towels everyday I had to turn in my dirty ones at the front desk to get new clean ones.

Pros: Room size

Cons: Stove,stinky couch,chairs all over bathroom floor, I did not get fresh towels, no room service

Pros: The location is great! The room size was really nice and spacious.

Cons: The Wi-Fi was out the entire time during our stay. The front desk did not mention it when we checked in. I found out by calling.

Pros: Perfect room! Extremely clean, and exactly like the pictures. Great experience.

Cons: Great stay. Staff was super. Business center very useful

Pros: Very accommodating to families with pets. The food was excellent. The staff very friendly.

Pros: The suite were better than advertised and it 10 min from the beach and walking distance to the restaurants and shops

Cons: No

Cons: Breakfast was horrible

Pros: The hotel was clean, the staff was so friendly and welcoming. It was a great experience!

Pros: Great experience

Cons: No...

Pros: Staff, free washers and dryers, and pool cleanliness

Cons: Bathroom was tight, and shower cleanliness was not what I expected with some grime at the bottom of shower near the shower door.

Pros: Available kitchen

Pros: Good continental breakfast with adequate fitness room, pool, and area for grilling. Walking distance to good fast-casual food options.

Cons: Pet Fee. The hotel listed "Pet Friendly" but their pet fee is excessive and based on a weekly stay. We were in town one night and brought my mother's 5lb Cavashu. At check in, we had to pay an add'l $75 pet fee +tax for the nite.

Pros: Well landscaped. Fancy extras.

Cons: Room was not fully cleaned. Old food in fridge.

Pros: Location. Quiet

Cons: Breakfast scrambled eggs were like powder eggs

Pros: Room was nice.

Cons: Dogs. Dogs. Dogs. Everywhere there were dogs. They barked, they smelled, they sniffed my sdgsdgf. I am allergic to dog fur, so I got sick. I love animals -- I am working on marine biology initiatives to save them. But dogs in a nice hotel. Uggghh!!!

Pros: Everything was excellent! Mrs. Sophie was the best cook and super nice and a good conversationalist. Got to spend quality time with my gf in our own privacy. Much recommended and will stay here again soon!

Cons: No complaints. Very impressed!

Pros: The breakfast was delicious and well prepared.

Cons: The overall stay was awesome. If I go back to Wilmington I will stay there again.

Pros: Loved the breakfast. Fresh and homemade.

Pros: I loved the cozy and inviting atmosphere. Sophie is a a great cook and such a pleasure to chat with.

Cons: Another guest kept using my bathroom. However, it was not a huge deal to me.

Pros: Breakfast was incredible! So much food! Great place to stay with a dog.

Cons: Could use better parking.

Pros: Breakfast was delicious. Location was perfect. Close to sites

Pros: Location staff was friendly.

Cons: Furniture was a bit dusty and bathroom was not clean enough.

Pros: ALWAYS EASY TO CHECK IN, CONVENIENT LOCATION, AND ALWAYS CLEAN AND COMFORTABLE.

Cons: EVERYTHING WAS GREAT.

Pros: The staff was friendly and very helpful if you needed anything. Our room was comfortable and clean. I would stay there again. The good certainly outweighed the negative.

Cons: The location was very congested from all the businesses around it. It was difficult getting out of the parking lot because of the traffic backed up at the traffic light. Also a very noisy area. On the plus side you were within minutes of any kind of food places, shopping and sightseeing.

Pros: Quite great area

Cons: Great area

Pros: Location however traffic noise can be heard. But have to expect that with the proximity of everything around!

Pros: The lady that worked in the morning was so amazing! So sweet and very helpful! Very kind hearted

Cons: Nothing

Pros: The location was good, right by the interstate access. The down side was it's on a busy side street right next to Costco so at times it was difficult to get out of. Right by a lot of food options. IHOP is right next door (walking distance)

Cons: The hallways seemed to always smell like weed. The doors were sticky at times which made them hard to open and close. Getting out of the parking lot was tricky during the day since there was a Costco right next to the hotel.

Pros: The manager  was great. Very helpful and set us up with a pet friendly room close to the exit.

Cons: The beds could be better, not a big deal.

Cons: When we got there the room was dirty so I asked to have housekeeping go up and instead they moved our room but the room they moved us to was already occupied so they had to move us again. Then the room they moved us to only had hand towels.

Pros: The location , and the peacefulness.

Cons: No

Pros: Hotel employee who checked us in, had a great personality. Being greeted by her and smelling the cleanliness of the room when we walked in, was enough for us to decide that we would return.

Cons: The room temperature is set to 72 and cannot be adjusted higher and we weren't able to turn off the fan. I didnt sleep great because of being cold. I guess I could've called for a blanket but my body was too tired to get up.

Pros: Friendly staff, nice room, "bagged" breakfast with fresh fruit.

Pros: The pool and location

Pros: Location, cleanliness, friendly staff, great grab and go breakfast system

Cons: No

Cons: stains on carpet and bathroom ceiling (mold?), stains on sheets, guests across the hall left nasty smelling trash in the hallway during my entire stay, other "weird" smells throughout the hotel and noisy location of room (next to pool).

Pros: That the pool was open and was extremely clean and friendly customer service. This is the BEST HOTEL we have stayed at in wilmingron NC so far

Cons: Said there was a rolling shower; not true. Was doing Construction when we first got there elevator was not working

Pros: Wonderful staff!

Cons: Horrible nights sleep! A man was in the hallway at 3:30am banging on the door and would Not stop!!! We cracked open the door and asked him to please stop that it was the middle of the night. He demanded we get out of his room!

Pros: Clean and comfortable beds. Delicious breakfast selections. Fairly close to the beach access.

Pros: Price, staff was nice

Cons: Small bugs in bathroom, mold like smell in room overall, spots of dry wall that were in disrepair, the bathroom countertop was pulling away from wall. Overall, terrible looking room on the inside.

Pros: Hotel clerk was very friendly and courteous. Staff helped elderly at breakfast. Manager was extremely nice!

Pros: Great place. Very nice. Great breakfast. I was surprised how nice it was.

Pros: Front desk very accommodating with extra towels and trash bags. Also changing our room to pet friendly.

Pros: The room itself was spacious and the lobby and pool area was nice. My wife said that the breakfast was delightful.

Cons: We were place in a room next to the stairwell and outdoor exit, connected to a room where a man was clearly verbally abusing his significant other and physically abusing their dog. I was finally forced to ask management to quite them down, and they were still going at it at 2 AM. The "kicker" is we were placed in a handicap room, which, by all rights, should be reserved for people with physical disability. What if someone disabled actually needed that room? I was glad we only staid for the night.

Pros: Service, amenities and location were excellent. Will stay here on next visit to Wilmington.

Cons: Could only give four stars for cleanliness of bath room. There was mold on tub surround bottom and vertical seam at corner of wall tub surround.

Pros: The room looked nice and had a microwave, mini fridge, and was decently renovated. The pool was decent but not great like the picture showed. The staff was pretty friendly and knowledgeable about the hotel.

Cons: The room was not clean we found lots of evidence of where they had skipped over things. The pool was NOT the nice big pool the picture had shown. We asked the help desk for advice on local food and they had no knowledge of the area, and the included breakfast was pretty blah.

Pros: Our stay was relaxing. The bed was comfortable. The pool felt great and everything went smoothly for us and our dog. Very glad for the pet friendly atmosphere.

Cons: The coffee.

Pros: Friendly front desk personal. I appreciate the hotel having my reservation and expecting me. No excuses for not having my room ready. Breakfast was great and a significant variety.

Cons: I would have liked more towels with the number of people in the room.

Pros: Hotel was clean and staff was very friendly and accommodating. Staff was always ready with a suggestion for lunch, dinner, and activities with the kids. Tobias (at the front desk) helped us plan, showed us locations on the map, and gave us brochures and info. You could tell that the the staff genuinely took pride in their jobs. We hope to go back again next year!

Cons: No complaints at all.

Pros: The staff was very nice and helpful, room was great, beds were comfy, location near the Carolina Coast.

Cons: Can't complain about anything regarding the hotel. This review didn't allow for changes in the check marks in the first section: purpose of trip, traveling as, rating selections. It was a leisure trip, couple traveling with adult daughter and 5-star rating all around.

Pros: We stayed at this hotel for a wedding on the USS North Carolina, the staff was great the room was clean large and well lit. Could use a little more TLC for the bathroom but the shower was nice.

Pros: Good location and friendly staff. My room was clean and I had everything I needed. Very comfortable.

Cons: The fact that it is a non-smoking hotel, and yet there were apparently chain smokers in the room next to me. They kept trying to cover it with cologne and both smells kept finding their way into my room. I am not sure if they really did anything about it or if there is anything they can do.

Pros: It was in a great area! Lots of food & the beaches are all close.

Cons: A little drive to the beach & a little drive to downtown Wilmington. Not to bad though. 5/10 miles.

Pros: Clean, comfortable, centrally located and great great wifi internet connection and speed. The internet is almost worth the stay alone. Staff was very friendly and accomadating. Near a Verizon tower which made the experience that much better for my cell phone use.

Pros: Amenities

Cons: Toilet kept backing up and lack of assistance from office staff

Cons: The hours of the pool and hot tub were not convient at all...100 for a non refundable pet fee is crazy...i have a 5lb toy poodle who was in her crate for the whole two hours she was left alone...

Pros: Comfy beds, lots of large pillows, a full kitchen, free Showtime movies and shows

Cons: Everything was great

Pros: Nice staff, comfortable bed.

Cons: Carpet in the room was a bit old and dirty, and saw someone was smoking pot somewhere on my floor.

Pros: The Staff was Awesome ✨✨✨

Pros: The staff was friendly and check in was quick. The room was clean, except the bathroom The kitchen area was nice.

Cons: Bathroom wasn't clean. Mold was growing under soap dish in the tub. The base of the toilet needed to be cleaned and tub cleaned properly. The entire bathroom area spacing was awkward. The sink was outside the bathroom which is ok. However if someone needed to go in or come out the bathroom you have to move or be hit by the door. They should install a sliding door to prevent this. The closet was almost as big as the bathroom. It took up a lot of space. The themostat needs to be adjusted so you don't have to turn the heat up to 76 before it starts blowing out warm air.

Pros: The hotel and our room was very clean for a dog friendly hotel. Would stay here again.

Pros: Great location, price, accomodations, and outstanding customer service. The front desk ladies are very friendly.

Cons: I really liked everything.

Pros: They allowed pets.

Cons: The pool was closed and it was rainy on the beach. Also the suites were very small the pullout couch touched the end of the bed.

Pros: Location

Cons: I found a dirty rag on top of the shower and the restroom was full of hair. Nasty. I had to clean and disinfect the room before touching anything

Pros: The staff was very informative and friendly . The decor clean and modern. Location the best. Close to market and beach. Family came to visit lobby big enough to accommodate

Cons: The rooms were not cleaned.The first room we check into there was residue left inside of the toilet. We were move to another room, but the shower was not cleaned

Pros: The room.

Pros: We had everything we needed for an extended stay, and staff were great.

Pros: Very helpful and friendly staff

Cons: They are having some issues with the key cards not working. Also the coffee they serve is some of the worst coffee ever, I couldn't drink it.

Pros: I liked the beachy decor and the staff was very friendly. I also liked that they had a little store so you didn't need to leave the hotel if you needed something.

Cons: There were bugs in the bathroom, the shower liner was moldy, the shower curtain smelled sour, and the whole room had a weird smell. Looking around the bathroom, I could tell that their cleaning practices were subpar.

Pros: Location

Cons: Breakfast

Pros: I loved the fact they had a indoor pool and hot tub! The bed was comfy, I had a queen suite which included a pull out sofa bed which was perfect for our 4 guests.

Cons: The items in the convenience area were VERY pricey.

Pros: Staff very friendly

Cons: I stayed for a week and the house keeping didn't clean my room ... They only clean my room two days

Pros: The friendly staff.

Cons: Children talking and making noise.

Pros: I especially like that they had a full kitchen end just a few minutes from the beach and downtown...

Cons: It wasn't an outdoor pool but other than that it was great...

Pros: room was nice with kitchen staff nice nice hot tub

Cons: breakfast was not tasty pool was small

Pros: I definitely felt comfortable at TownePlace. The room was large enough for me on this particular business trip. Definitely liked it had a frig and a large work area. The free Wifi was decent. The staff was friendly and it was nice to have a breakfast in the morning.

Cons: The parking lot. It's a decent size but if you get there late at night like I did, the parking lot can be tight for people with longer wheelbase truck.

Pros: Friendly staff.

Pros: coffee and tea in lobby

Pros: Room atmosphere very soothing. Bed extremely comfortable. Upon arrival check-in staff person very friendly and professional.

Cons: Bathroom door in room 219 needs to be repaired. If a visitor is alone and closes that door they will be unable to open without outside assistance. Reported to front desk at checkout.

Pros: The pool was okay.

Cons: The service and staff

Pros: I appreciated the free wifi and free breakfast. Also, we appreciated the proximity to shopping, restaurants and only a few miles from Wrightsville beach. All of this for a very inexpensive rate.

Cons: I would have liked a little more in room coffee pods. We only had one decaf and one regular. The juice machine in the breakfast area was out of order. Those are small little things, though.

Pros: the staff was good. next to the beach. close to stores just in case.

Cons: the doors were broken the room was trouble. ash next to the windows the tube yellow and air conditioner missing buttons.

Pros: The breakfast bar and pool was open.

Cons: I couldn't dind cbs on tv.... but no biggie

Pros: Room was already cool when wevsrrived..ac Mwas on.

Cons: Bathroom too small

Pros: Comfortable beds and good location

Cons: Horrible breakfast and roach in my room

Pros: Free breakfast and location

Cons: The carpeting in my room had 2 dark stains on it. It made me feel like the room was not as clean as it should be.,

Pros: Price

Cons: The bathroom was filthy with mold growing in the shower. There was one trashcan for the room. The floors were not vacuumed well. The office chair in the room was broken so when I sat down the first time, I nearly fell over backwards.

Pros: The location is close to UNCW campus which was the reason for our visit. The room was clean. Front desk staff was friendly.

Cons: The lobby and hallway floors were dirty. The carpeting in the hallways is old and matted down. There was hardly any food at breakfast--no fresh fruit, juice was empty, only pastries left were broken. Attendant was on her phone in the lobby.Will not return

Pros: The cost.

Cons: Room was much smaller than expected.

Pros: The room was clean, the bed and pillows were very comfortable.

Pros: Friendliness of staff

Cons: No it was wonderful. It actually went above my expectations.

Cons: It was very loud I could heat people walking up and down the hall at all hours. I think the door wasn't sealed good.

Cons: Our smoke alarm battery was going out and it kept beeping . the front desk person didn't know how to change the battery. at 11:30 p.m. We had to go change rooms because we could not take the beeping noise. it took 20 minutes for them to find us a new room .

Pros: Clean, little dog potty area

Cons: Dog fee was $30. Been paying between $8-$20 on our cross country trip so thought it was a bit expensive for a Days Inn. No breakfast or to-go bags.

Pros: Clean well appointed room!

Cons: The sheets didn't stay fitted to the bed so they slid on the bed

Pros: Recently renovated, no cigarette smell, huge tv, good beds and bathroom. Did not expect it based on the exterior of the building and the price!

Pros: Rooms were updated and very clean, The bed was so comfortable. I will return there when I am in Wilmington

Cons: N/A

Pros: New and modern,

Cons: Unable to avoid air from unit...could not adjust vent... Not enough channels on TV that I preferred...

Pros: Location clean room. Stayed here several times.

Pros: There was a Waffle House right across the street

Cons: There was a cockroach

Pros: Cleand and modern decor. Very reasonable priced.

Cons: would have liked breakfast even if bagged muffin, water and fruit or juice like best western.

Pros: The location was fine. We was within 10 to 15 mins away from stores and food.

Cons: I heard running all night and my 8mnth old kept waking up. We informed the front desk and manager, and we was told it was nothing they could do about refunding me anything because I didn't pay them. The room was very damp, sheets floor and all. I was jus very displeased all the way around. And to top it off they charged me and additional $20 for towels they said but It was wet towels left in there. Somebody need to reimburse me my money.

Pros: There was great water pressure in the shower.

Cons: Room was very dark and outdated. Bathroom was not very clean and needed work on the tub. Mattress and pillows were very lumpy. Would not choose to stay here again.

Pros: Do not stay here. Very dirty. The locals say that this is where drug dealers and prostitutes hang out.

Pros: The hotel seemed seedy upon pulling up. It was a bit better than the first impression, but we were definitely a bit concerned when we first got there. The hotel really needs a remodel and exterior scrubbing.

Pros: Same and price.

Cons: That it was open to outside and we were on ground floor.

Pros: Staff very responsive helpful positive

Cons: Lightning strike took out free wifi.

Pros: I liked that it was very quiet

Cons: The king bed mattress felt like springs on my side were broken

Pros: No breakfast was available. Location was good and safe.

Cons: The cockroaches

Pros: comfortable bed

Cons: killed 2 roaches.

Pros: Location ok.

Cons: Bug in room.

Pros: The cool couch inside the room

Cons: The bed was slightly stiff and AC unit was loud

Pros: Staff was really nice. Hotel was clean.

Pros: Disappointed

Cons: Everything

Pros: Location

Cons: The hotel was loaded with roaches upon check in there was a roach in the hallway I didn’t flip out just figured one got in from the Side door When I woke up there were two in my room and 2 more in the hallway poor customer service had to beg to be

Pros: Free parking , good internet, ok location

Cons: Stained sheets that we had to have replaced and a roach in our room was a turn off. We also canceled any maid service for our room after we saw the staff wearing their masks around their chin. Not up to courtyard standards

Pros: room was ok but no tp and last tenant left beer in fridg.

Cons: You did not reserve my three rooms, only one. still waiting for refund. Had to pay for two additional rooms at check-in.

Pros: Location

Cons: No Tissue and the light outside our room was out

Pros: Check in time was at 3pm and we showed up at 5pm and our room was not ready. It was not fully cleaned which was a concern, no new toilet paper, no soap. The bed was not fully made. Fortunately, I brought my own cleaning supplies. The pool did not look clean and there was a lot of trash in the hall next to the back door.

Cons: See above

Pros: I liked the location of this hotel.

Cons: Breakfast was supposed to be complimentary and it was not. They had me registered in another country when I live in the USA. Checkout girl was annoyed I disturbed her phone call. Only good person was the check in guy.

Pros: The room was more of an apartment. The painting was nice. I enjoyed how we had a king sized bed and a pull out sofa for the little one. The viewing selection was expansive with Netflix, Cinemax, Showtime and regular cable just to name a few.

Cons: If I had to pick something as far as dislike, I say the tv could've been bigger than a 32 in. The room is huge so I felt the tv should've been at least a 40 in to accommodate the size of the room.

Pros: Friendly and helpful staff clean rooms and good location. Breakfast was good and healthy.

Cons: No

Pros: Nothing

Cons: Shockingly dirty for a Marriott. This hotel would not be satisfactory as a Motel 6. Changed rooms twice and finally gave up and moved to another hotel. As a Mariott member I will be seeking a refund. Literally paid $--- for 2 rooms we could not stay in.

Pros: Location

Cons: Does not offer complementary breakfast.

Pros: Location,and staff.

Cons: They gave a room close to the exit.

Pros: I've been staying at this hotel for years and years and I have always enjoyed it

Cons: Pool was icky

Pros: It was very clean and was as advertised.

Cons: No

Pros: Was there only a short time but staff was amazing, everything was clean and perfect, I have no complaints. Best hotel I've stayed at in Wilmington so far.

Cons: There was one thing, the cleaning staff knocked on our door at 9 am..even though check out is not until 12. Also they did this twice in the same day the second time it was a name and he opened the door when he knocked. He apologized sincerely though.

Pros: Clean, comfortable bed, nice set up

Cons: N/A

Pros: The cleanliness. Very professional setting. I enjoyed my stay here. And I will be coming back in the future.

Cons: No microwave in the room but nothing major.

Pros: The sliding glass door with path to car

Cons: Room was hot. Had to jiggle handle to keep toulet from running

Pros: The lemon water offered to the guest in the lobby. And the pullout sofa was just the right size for my 8 yr . Old niece

Cons: No

Pros: The staff is friendly and courteous. The location is convenient.

Cons: Roaches in the bathroom; cigarette smell in the lobby and hallway leading to the room on the 1st floor

Pros: Staff was very accommodating. The swimming pool was nice.

Cons: A/C not functioning very well.

Pros: It was an average hotel, much like the nearby hotels but with the Mariott badge.

Cons: Expected more from a Mariott property. For $--- a night it was not in any way better than the Hampton INN that was 2 miles closer to the beach. Our room was across the hall from the renovation section on the second floor, dust and noise during the day.

Pros: Good location and clean. It was quiet.

Cons: No complaints

Pros: Beds where awesome, staff was amazing. Good central location

Cons: A pricy luxurious hotel

Pros: Friendly Staff!

Pros: Staff are friendly

Pros: Amazing

Cons: Even though the temp was controlled on the wall, the unit itself never stopped blowing air.

Pros: Location

Cons: Got assigned to 3 different rooms. First the heat wasnt worki Ng, second was already occupied, yes they gave me a key to enter an occupied room. The 3rd and final room was good.

Pros: Conveniently located to restaurants and other amenities.

Cons: Water pressure in shower could have been stronger. Otherwise it was acceptable.

Pros: Staff is always friendly and practicing proper Covid prevention protocols. Breakfast is bagged, but good. WiFi is fast and free.

Cons: Nope.

Pros: Always like staying here. Nice safe hotel and location.

Pros: How it is very secure friendly staff and clean

Cons: Nothing really that i didnt like

Pros: The hotel is next to the Walmart. The Walmart parking lot is lite 24 hours a day and there are no window coverings to block out the light in the hotel room. Sleep without have a bright lights shining on your eyes was very difficult

Pros: Nice and clean room. Breakfast was good considering it had to be grab and go due to covid.

Pros: The hotel is amazing best pkce ive ever stayed at just a beautiful place

Cons: No there is not i just love this place

Pros: Staff and WiFi. All the staff were friendly, but the front desk clerk was one of the most genuinely warm and welcoming persons I've encountered in any customer service industry experience. The kids needed to do online school and the WiFi was great.

Cons: I'm trying to think of something, but just can't.

Pros: Cleanliness

Cons: N/A

Pros: Cleanliness

Cons: No coffee

Pros: The beautiful bed was to hi I had trouble getting on to it , I am a 5'5 woman.

Pros: It was clean.

Cons: Was very disappointed that there was no breakfast when we went down to the lobby. Admittedly, we were late but it was only by 2 minutes. We arrived very late the night before and overslept. I thought the staff could have been more accommodating.

Pros: Grab n go breakfast

Cons: First room reeked of smoke and a sick smelling perfume they tried to cover it up with, second room we were given also smelled of smoke but not as bad so we stuck it out. Couldn’t tell when the shower had last been wiped down, hair all over.

Pros: Convenience.

Cons: Lack of Staff at the front desk. No clean towels. No communication that there would be no clean towels. Coffee pot in room did not work. Coffee at the lobby was out. Room prices do not reflect the lack of breakfast that is normal.

Pros: Quick and Covid-19safe

Cons: Everything was great

Pros: Nice, quiet location far back from the road. Very pleasant and helpful staff

Cons: Pretty run down. Very hard to pull the door shut on the room, the furniture in the room was pretty worn out. The desk chair was pealing massively.

Pros: Bed and bedding very comfortable . Staff friendly and helpful.

Cons: Hall mirror and window smeared and had hand prints. Made me question the other surfaces! I got some cleaner and cleaned it myself so I didn’t have to look at it. The ice bucket had ketchup hand prints on it...

Pros: The bed was really comfortable.

Cons: Bathroom was not cleaned well (toilet dirty-bottom of the shower-microwave was not cleaned. 226 My daughters room had a roach. 503 My other daughters room tub had dark spots that appeared to be mold. 212 Advice is to have supervisors to inspect rooms behind staff for the cleanliness of the rooms.

Pros: Nothing would not stay there again.

Cons: Room was nasty, mold in bathroom and drawers. Edging falling off wall, empty shampoo/conditioner bottles no bath towels. Bag breakfast poor quality. No pool towels. Staff would hang around after work drinking beer and entertaining at the front entrance.

Pros: Great location. Breakfast bags the kids enjoyed.

Cons: Some staff were not wearing mask. Lady at front desk was taking a complaint via phone about another staff member not wearing their mask and she didn't have one on herself. Shower had rust. Made the shower look dirty. Toilet stopped working. Not fixed.

Pros: We liked the location. It was located close to where we needed to be. Easy to find and get in and out.

Cons: The door was hard to open and shut. Carpet stayed wet. I have asthma anwheezed my entire stay. The pool towels also were never restocked. We always had to pull towels from our room if we were to go to the pool.

Pros: Size of the room

Cons: Needs a remodel. Televisions were old and of poor quality. Furniture old.

Pros: Only positive was location

Cons: Breakfast is falsely advertised. Very very unclean. Staff not adhering to COVID restrictionists. Wearing masks was very hit or miss.

Cons: A/C unit leaked a lot soaked the carpet

Pros: Location to where we were visiting.

Cons: The hotel was by far the worst we ever stayed at.

Cons: The heavy hotel headboard fell off the wall at 1 am in the morning, almost landing on my 36 week pregnant wife and her stomach! We were not offered an alternative room, forced to leave in the middle of the night, and charged full price. Despicable.

Pros: Breakfast was awesome! Staff was friendly.

Cons: The hotel needs a little bit of TLC. Scratched doors,dirty walls. It's all cosmetic but it makes it look dingy.

Pros: Friendly staff, good breakfast

Cons: Our room smelled like mold, sofa bed did not have sheets available, multiple loud disturbances from neighbors.

Pros: Location Comfortably Staff

Cons: Stains on sheet

Pros: good value

Cons: breakfast was substandard for this star level

Pros: Easy and friendly check in. We did find some eating options nearby, but it was still 20 minutes to the beach.

Pros: Great place, friendly staff

Cons: NA

Pros: breakfast was limited. Evidently the construction crew would wipe out their selections. The location was ideal. We could walk to our lunch location but more importantly we could walk to our friends apartment.

Cons: nothing comes to mind that was a negative vibe

Pros: L

Cons: the location was perfect, easy on, easy ou.

Pros: Great location. Close to a lot of food choices. Pretty good coffee.

Pros: Friendly staff

Cons: Still under renovation... my room was old and dingy. It looked nothing like the picture that was represented. The parking lot has a lot of riff raff after dark.

Pros: The staff were very pleasant.

Cons: Smelled of stale cigarettes. Facilities and rooms are antiquated and kinda creepy. Very little parking.

Pros: Horrible noise crime conditioner all. Ishtar long. Not very clean, kind of noise, and still smelling like someone smoking despite the smoking prohibition rules.

Cons: Friendly staff

Pros: Breakfast was good. The stay was nice, I really liked the suite size. The whole kitchen was super nice to have!

Cons: A little dirty, a couple of bed sheets had cig stains. Could have been a little cleaner, even the hallways, maybe new paint and baseboards.

Pros: Everything

Cons: No

Pros: 10 minutes from the beach

Cons: Smoke smell, walls and carpet were in bad shape.

Pros: Location.

Cons: Had no idea when I booked this place that it under a remodel....worst place in appearance I've ever stayed.

Pros: Pet friendly

Cons: Kind of junky with renovations but never saw anyone working on the hotel

Cons: Old, smelly, didn’t feel clean

Pros: Kitchenette space

Pros: friendly staff

Cons: Room was not clean; this was especially concerning considering covid-19. The hotel in general was not clean. My room and the hotel was run down. In fact, the sign for my room # was hanging off the door.

Pros: Location

Cons: the hotel was dirty, service poor

Pros: Location

Cons: The hotel was under construction, dust and debris everywhere. Parking limited. The room was motion activated to run the a/c and as we didn't check in till late, the room never cooled down. No breakfast when we woke up. Terrible experience.

Pros: Staff was very friendly and helpful

Cons: This hotel is filthy. There were stains on the carpet, the furniture, the bedspread, and the walls in the room and threw out the hotel that we could see The TV did not work, the thermostat did not work, a lamp did not work.

Pros: Price

Cons: Room smelled like an ashtray. A rude staff member accused me not paying for my extra night.

Pros: The location, its so close to UNCW and near restaurants. The hotel was quiet. The staff were always about doing their job which was nice to see.

Cons: The rooms are a bit dated and the continental breakfast was unimpressive. The sheets on the bed had stains on them. I don't think they were "unwashed" but not white. The bed was kind of hard.

Pros: Room reeked of stale cigarette smoke. Utility closet, located in room, very noisy.

Cons: Room reeked of stale cigarette smoke. Utility closet, located in room, very noisy. Very dated for price.

Pros: Friendly staff. Good breakfast.

Cons: It was fine.

Pros: Pleasant experience. Met expectations. Free parking was a plus.

Pros: Convenient location. Good price. Met my needs and expectations.

Pros: The Room was very large and we enjoyed the location.

Cons: The treadmill in the workout room was out of order, and this took a way a bit from our stay.

Pros: Exelent

Pros: everything you need in one room , kitchen , table Sink dishwasher oven/microwave and a fridge

Cons: you have to share the swimming pool to the next hotel sleep in . And The TV remote was disgusting I had to use my own baby wipe to clean it ,

Pros: nice tv and bed and blankets were nice

Cons: Nothing

Cons: Location and staff not that friendly

Pros: The staff was very nice and helpful, especially the girl who does the breakfast in the mornings (she was excellent). The room was great and the place was very nice and comfortable. All of the staff was great, very easy to talk to.

Cons: The breakfast was very slow one day when we were in a hurry, because the cook was late to work, so I would love if they could have a few things already prepared for a grab-and-go breakfast. Overall, the breakfast was done very well, because of covid-- great idea!

Pros: The staff were very friendly

Cons: There was a musty old smell in my room, very outdated. The hotel wasn't the cleanest.

Pros: The price was great for a 3 day stay and the staff was very friendly

Cons: Poor housekeeping, a roach was seen in the bathroom, and the halls ricked of marijuana

Pros: It was close to everything and the staff was very friendly.

Cons: The walls are paper thin which is not a good thing on Valentine’s Day weekend. And when the heat came in the vent would make a noise.

Cons: Staff were not enforcing mask policy at all. Almost everyone who’s came through the lobby was not wearing masks. It made me feel very unsafe.

Pros: The room was nice and staff were all pleasant. We were here during covid so we didn't use the pool or spend time in the restaurant or anything.

Cons: I can't think of any problems or things I didn't like.

Pros: Location. Close to campus. Housekeeping staff is awesome.

Cons: Elevator availability at times is ???

Pros: Comfortable beds and attractive common areas.

Cons: Pool and hot tub were closed due to virus.

Pros: It was clean. Bed very comfortable.

Cons: The fridge was off so I could not keep some of my items cold right away

Pros: Location was great, close to airport, restaurants and stores. There was shuttle service and all ammenities including breakfast.

Cons: i did not receive the room I booked for, however the hotel was spotless clean as well as the room.

Pros: The bar and restaurant were open. The young female bartender was friendly and provided great service.

Pros: Everything was awesome. I was very satisfied.

Cons: Yes, I thought a Continental Breakfast was included with my room, but was told it wasn't. I had to make other arangements for breakfast that was a little out of the way. Otherwise the stay was great. thanks!

Pros:  

Cons:  

Pros: Pillows

Cons: Power shut off several times while staying here.

Pros: the bar was fantastic!!!! She’s the reason I always stay here when I’m in Wilmington. Best bartender ever!!!

Pros: This hotel offers rooms that are not cleaned prior to staying. Considering there is a pandemic going on I find this completely unacceptable. You have to pay for breakfast which I ended up sending back because it was overcooked in an not edible.

Cons: I had to stay an additional night in the area and was refused my hotel reservation due to not being able to cover the incidental fee It had not yet been returned for my two nights prior.

Pros: Cleanliness and location

Cons: Indoor pool was closed. Buffet not available during stated hours due to cook going home early sick. Management ignored us at checkin and provided coffee for flight attendant and pilots while we waited even though we were there first. Manager was rude.

Pros: Friendly staff.

Cons: no.

Pros: Enjoyed staying at this hotel,.....very pleasant staff and will stay again when I visit Wilmington again.

Pros: The bartender, was outstanding!!! Very friendly, had great drink suggestions, made sure everyone was taken care of, and even though she was working by herself she never fell behind. I will definitely stay here again because of hotel employee

Cons: No

Pros: Lobby and location.

Cons: Rooms were filthy. Smelled like cigarettes and perfume. Hall way smelled the same and no ventilation

Pros: I saw staff wiping down and cleaning and there were disinfectant wipes for elevator.

Cons: The walls are paper thin. Screaming toddler running around hall at 10:30 at night. Called front desk at 2:30am because folks beside us were up late and had loud music on (different set of folks than the family w/ the toddler). people LIVING at this hotel.

Pros: Good price and very friendly/helpful staff

Cons: 3rd stay here and always has off putting smell in hallways and rooms. Every state have been met with drunk and/or high patrons in elevator or hallways.

Pros: Comfortable beds

Cons: Upon check in,staff wasn't adequate for handling crowd on Friday afternoon in a beach town. Both elevators weren't fully functioning. Room smelled like smoke. Hassle to switch rooms. Breakfast wasn't free. Pool was closed.

Pros: Convenience of being close to downtown and the beach.

Cons: There wasn’t free breakfast as promoted. They put us on the 5th floor which only one elevator was working to go to that floor. The key cards would fail to work every couple hours. The indoor pool was not open due to Covid. Cleaning services limited

Pros: Lobby was updated. Lots of parking.

Cons: Thought breakfast would be included, they charged. Shower ceiling and shower head is very low. Fridge was very dented in room.

Pros: Location was good!

Cons: Room smelt like cigarette smoke and the bathroom smelt like mildew! Asked to be moved to another room, but there weren’t any available rooms. Asked for room to be cleaned & all they did was squirt some cleaner on the floor to rid the smell! Didnâ�

Pros: You

Cons: The pool wasn’t open, the room we moved into refrigerator is not working. and I had to request to be changed to a Different room in the air wasn’t working right only cool to 74 And was informed no free breakfast. One of the elevators didn�

Pros: Location

Cons: Cleanliness. Bathroom wasn’t stocked. Sheets were missing. Had to call 3 times to get some brought to us

Pros: The staff was very kind.

Cons: Staff and guests were not wearing masks or following social distancing. The whole 4th floor smelled like marijuana multiple days in a row. Other guests kept slamming and knocking on doors. People were smoking in the rooms.

Pros: The sheets were soft and cozy

Cons: The bathroom door and the toilet spacing is strange and oddly tight.The rooms are outdated and the ceiling has seen better days. The hallways smelled of cigarettes and felt humid. The sofa in the room was old & sunken in. Couldn’t late check out.

Pros: throughout the duration of my weekend get away. I chose this hotel due to the amenities, i was mot advised about the pool being closed. The room above my room the ppl made massive amount of noise; mgmt could not switch my room. I was rather disappointed.

Cons: The pool and the jacuzzi being closed; The staff was not welcoming.Lack of availability for other rooms.

Pros: Left my Apple Pencil and haven’t heard from the hotel I’m very sad I no where I left it in the room and everything but they still couldn’t find it

Cons: Pool was closed no free breakfast expensive menu

Pros: Te bed was comfortable and the room was a nicely size.

Cons: The rude staff, the dirty room, sticky and broken bed. The other guest were loud well into the night. We did not have a good stay and we would never recommend this hotel.

Pros: Price

Cons: Breakfast was expensive and atrocious

Cons: You put a disabled vet on THE highest floor in the room farthest from elevator!?!? Additional 10 dollars for breakfast, which supposedly came with room. Parking lot turned into outdoor drinking venue for very blue collar folk and pool was broken.

Pros: The staff were very nice. The room's blackout curtains were very helpful also.

Cons: Shower water stayed warm and only got hot after one person had already showered and the other was halfway done. Everything was kind of old and very used feeling. Refrigerator made a shrill noise and had to be unplugged the entire night to sleep.

Pros: Bed was comfy

Cons: Someone about 10:30pm kept banging on our wall. My husband was asleep or I would have called front desk to complain

Pros: Most of the staff was amazing!

Cons: There were tortillas behind the fridge, bathroom door didn't lock. When I presented my ID at the front desk, I was told they couldn't rent to me (reservation was made and paid for already) because the address in my DL was local. Thin walls :

Pros: I left my business checkbook in the room bu accident but staff is saying that no one found it. Also when I checked in the room had a ginger ale bottle and generic cup sitting on the nightstand bit the roo.room had been cleaned so how was it there

Cons: Yes see above!

Pros: Location

Cons: AC was not working properly

Pros: It needs renovating...

Cons: It smelled musty..

Pros: Staff was extremely helpful and pleasant. Check-in process was quick.

Cons: Hall lighting was minimal. Carpets were old and appeared to have not been cleaned as there was trash on the floor. Carpet in the room was old and outdated as well. Room furniture appeared to be worn. Roach found on doorway. Not a 3 star facility.

Pros: Location was convenient and the person that checked us in was great but it went downhill from there.

Cons: The staff did not have our room ready upon checking in, then they did not have towels, then I had to get my own towels. They gave us free drink tickets but did not tell us about a maximum value. Overall, they just did not try to exceed any expectations.

Pros: It was near the concert venue we were attending. Desk staff was friendly.

Cons: The air conditioner wouldn't cool the room properly. The toilet seemed clogged upon arrival but it eventually worked without a call to maintenance.

Pros: Indoor pool

Cons: Room key kept deactivating and the pillows were not comfortable

Pros: The employee was great in the middle of my crisis

Cons: I was treated like s___ when my son found a needle in chair and the manger told me he would not refund me nor give me a another room after all night stay in hospital

Pros: Breakfast in close to shopping areas

Cons: My jacuzzi had hair in it didn’t use it very upset

Pros: This was our mini honeymoon and it was GREAT. I wish they still had hot breakfast but the pandemic going on its hard but the hotel is nice as usual highly recommended

Pros: Had a fridge and microwave

Cons: The person who checked us in was not very welcoming nor friendly. Chose this hotel because had free breakfast and swimming pool. The breakfast was poor (didn’t even have milk) only had pastries and coffee was cold. The pool was closed. I wouldn’t have booked here if I would have known that. We have stayed at hotels during Covid that had the pool open and decent breakfasts.

Cons: I did like the fact that they put my bank account in the negative.

Pros: Quiet & convenient location

Cons: Water in shower was only luke warm

Pros: Very nice place, clean, comfortable.

Pros: The hotel staff was incredibly friendly and tried to make things right. They however could not renovate a room instantaneously.

Cons: This hotel is disgusting. Carpet is stained. Bright pink stains, dark brown stains.. something that looked like blood spattered on the wall between the bed and the nightstand. Furniture is ratty, threadbare and stained. Whole floor smelled like weed.

Pros: The hotel was clean and nice. Close to many restaurants and stores.

Cons: No

Pros: Location, staff and cleanliness

Pros: Great

Pros: Location very clean

Cons: Smelled like paint in room door sticks

Pros: Location was convenient to where I was conducting business

Cons: WiFi connectivity was poor Staff was inexperienced Homeless individual roaming hotel lobby & elevator Spoiled orange juice served at breakfast Killed roach in hotel room Bare feet on sticky hotel room carpeting This was not up to CI&S brand standar

Cons: Rooms need better cleaning. Last 2 days no hot water. Personnel needs lots of Customer Service training. Advertisement stated breakfast available not a bag take-out. Not happy.

Pros: That is was a suite. It was nice that there was a door separating the bedrooms front living area.

Cons: It wasn't the cleanest.

Pros: Price for quick, economical visit.

Cons: Most is probably COVID-related, but pool closed, breakfast bag and go situation, etc.

Pros: Very clean and staff was extremely polite and helpful!!

Pros: I liked that some staff members tried to do their best to provide a good stay and they were friendly.

Cons: I did not like that some staff members were not friendly and courteous. One time I asked for fresh towels and I was told to go back and bring the dirty towels before they could give me fresh ones. Poor sound insulation in room and hard to flush toilet.

Pros: Very clean, comfortable, good AC, convenient.

Cons: AC was kind of loud

Pros: Front desk was really nice

Cons: Cockroach in bathroom Booked a king room with a jacuzzi tub - was notified upon arrival that that particular room (jacuzzi) can not be booked online so instead we ended up with two beds and no jacuzzi (main reason we booked this location).

Cons: There were 3 cockroaches in my room and the carpet was stained and very dirty.

Pros: The motel was very inviting with the "aroma" that was in the air. The management was helpful at the front desk. The cleaning staff person was very friendly and accommodating and offered up more amenities if needed.

Cons: The morning of our departure was met with NO running hot water. Apparently the 2nd floor lost heat with the water system. Therefore, we did not get to take a relaxing shower prior to our departure. Hopefully, next time we will not have this issue.

Pros: Only thing good was location... And coffee when i was leaving

Cons: Bathroom was not clean and needed repair....room was dated and was a handicap room which i didn't ask for

Pros: The location was great.

Cons: We checked in and were given a room that had a bullet hole in the bathroom door and what looked like dried blood splatted on the walls in the bathroom. Patchwork on door was horrible. We asked to move and front desk wouldn't until found AC as also broken.

Pros: Convenient location to shopping

Cons: It was not very clean at all! Out room had lots of dust and we found food crumbs in end table and all over carpet. Shower head was also caked in a gross red deposit of some sort.

Pros: Room was comfortable

Cons: Extremely poor WiFi. We complained several times, but issue was not resolved

Pros: The night desk man.

Cons: When we arrived the room smelled like marijuana and they would not put us in another room. The pool and hot tub were closed no message and we took multiple cold showers. They should have moved us but didn't. They also didn't reduce our price for our issue

Pros: Located near the beach.

Cons: There was mold in the bathroom. The door was extremely hard to open and close (even after the supposedly fixed it). No hot water in the evenings (lukewarm at best). The blanket was stained and was not replaced until second complaint the next day. �

Pros: location was close to everything

Cons: Had problems during check-in and A/C was not working, staff came to room to fix with-out any mask, not good during COVID.

Pros: location is good.

Cons: Comforter looks like pot holes. Contacted with hotel manager, he said all comforters like that, which I never see in other hotels. Floor have a lot of stains, bathroom ceiling leaking yellow like water.

Pros: Location

Cons: Room was worst ive ever had.It was HC accessible with no contained shower.Water ran all over the bathroom & only way to manage it was to place towels as a "dam" all over the floor. This made room extremely musty.Also,it had NO closet so no way to hang clo

Pros: It was the most horrible experience in a hotel ever. No hot water in 2 rooms, the toilet in the first room 303 was leaking water, the air was not cooling. We were moved across the hall and there was still no hot water. The family above our room was loud!!

Cons: The family with kids ran back and forth until 1:30 am and the staff just was not helpful!!!! Also it smelt like smoke!!! The carpets were very dirty and there was mold in the shower on the wall around the bar and in walls. This was horrid!!!!

Pros: Most of the staff was very nice.

Cons: Carpet in stairwells was dirty, hall smelled like smoke, loud and water took a long time to heat up.

Cons: The water in the tub wouldn’t drain and I called several times to fix the issue but no one ever came or addressed the issue

Pros: Convenient location. Decent price. Did have fridge and microwave 👍🏻

Cons: Awful smell in room.

Pros: Amenities that were posted were not available. Yes it was due to COVID, but as a traveler I had no way of knowing this ahead of time and would have booked at another location has I known. The price was not at all worth it without these extras

Cons: The staff was uncaring and rude. The bagged breakfast was ruined as they packed heavy, wet orange juice on top of packaged oatmeal and cereal bars. Room smelled musty and there were candy wrappers in the pull out bed. I would never rent a room here again

Cons: The fact you charged me for 2 rooms and alsp charged me 2 sa Days in row for same hotel. I will no longer be using your servoce.

Pros: Had enough room for everyone

Cons: Fold out bed was gross. Shower curtain was broken. Breakfast stopped at 830.. seemed a bit early. There seemed to be a lot of people loitering outside as well

Pros: Location. fridge worked well

Cons: Mold in stairwell. Powerful cigarette smell in room. Shower didn’t drain properly. Small spider in bed. AC sounded like an airplane taking off every 10 minutes. Flustered receptionist took 20 minutes to check us in without explaining the reason/pro

Cons: I was lied too about the pool and breakfast bar being available.

Pros: The location was great.

Cons: They gave us a handicap room that looked like it was in the middle of renovations. No phone in The room. No bathtub for the kids. Carpet was dirty and bathroom had hair and not clean at all.

Cons: Hotel was very dirty, pool was not open. No hot water and very noisy!

Pros: The location is great. It near a ton of stores and restaurants.

Cons: The pool and hot tub were not open. That was disappointing. Aldo, the common areas and my room were not as clean as I would have expected.

Pros: The hotel offered a decent breakfast.

Cons: The rooms are outdated, very poorly sound insulated ( could here an ant fart three rooms over). They had no USB ports in rooms or anywhere. Really small gym, pool not functioning.

Pros: Close to shopping

Cons: Pool/hot tub closed, nose ALL night from guests, staff didn't care when you complained about the noise, poor maintenance with holes in walls, torn furniture, etc

Pros: Overhead lighting was wonderful! Hottest Shower Ever (WONDERFUL)!

Cons: Chewing on the sheets, siren sounding hvac unit, dirty floors. Itched all night...

Pros: Location

Cons: The room we were assigned was terrible. Smelled of smoke, carpet stained, holes in bathroom ceiling. The free breakfast was gone before 8:30am on both mornings. Management was indifferent. Claimed they would reply to email and never did.

Pros: Got our reservations wrong nothing

Cons: No hot water and bad service

Cons: Bed was horrible [ lumpy. Had a wake up call but it was 30 min late in coming

Pros: Convenience to family, front desk staff exceptional

Cons: Had to change rooms due to bathroom maintenance issues, water in sink faucet difficult to regulate to get cold water

Pros: the shower was nice

Cons: the mattress was old and uncomfortable; the comforter had no cover on it, just two sheets tucked over it; the water did not taste good.

Pros: newly renovated and clean

Cons: the person before me in 407 smoked in the room. The water pressure and temperature for the shower was terrible.

Pros: Cleanliness.

Cons: Pool and hot tub were down. Only reason I wanted to book this hotel was for that sole purpose. Went to check out next morning they wanted key cards returned and yet no one was there to accept it?

Pros: Location was ok. Other than that, not too happy with the experience for the price point. The check-in was smooth though and the staff seemed friendly

Cons: Many things I was unhappy with. The overall cleanliness was rough. The door to my room was cracked at the hinges. The carpet was disgusting, the comforter was lumpy and old, the bathroom door was rusted all around, and there was blood on the ironing board

Pros: The sheets were clean and it had a full breakfast buffet.

Cons: So bad. The carpets were disgusting, the bathroom was covered in surface mold, we found a roach and leftover food from the previous guest, and the pool are is unsafe, rice in the hall that was never cleaned We had to switch rooms 3x. Stay far away!

Pros: The hotel was undergoing renovations in the lobby, fitness and breakfast areas. So check-in took longer than to be expected and hot breakfast was not available. Although, cold items such as bagels, cereal, etc. were offered and coupons to nearby restaurants was provided as a consolation.

Cons: The thin walls. I could hear my neighbors laughing and chatting. Thankfully, I was too tired to let that deter me from sleeping. I also think the price per night should have been a bit lower to accommodate the renovation challenges. Discount coupons for breakfast helped, but there were similarly priced hotels nearby that would have provided better amenities - sans the construction.

Cons: That I couldn't spend more time there

Pros: Mr. Phillip was stupendous in welcoming and paying attention to detail so. He and the staff were very friendly and professional. There is definitely a "homey" atmosphere and very accommodating. They made the getaway with my wife and I very rewarding. We will definitely return.

Cons: Nothing.....

Pros: It was a wonderful stay! The breakfast they served was amazing, and the staff was extremely courteous and professional

Pros: No breakfast offered

Cons: No breakfast offered

Cons: The cleanliness of the room and the grounds were horrible.

Pros: Room decor was nice and colorful. The staff was nice and polite.

Cons: You can tell they were renovating the rooms and my room looked good. The side of town was a shady one though. There was kind of a mildew smell but I lysoled everything so it was fine later.

Pros: The staff were really kind, and the room was way more updated than the outside made it seem.

Cons: They didn't have a great breakfast.

Pros: Location

Cons: Roaches

Pros: There was a little bit of space on the floor, enough for a sleeping bag. I have been in rooms that don't even have that.

Cons: In the ad on line, it said they had a pool, even had a picture of it. So early morning I went looking for the pool in the hot sun only to find out there was no pool ! The ad also said full continental breakfast. They had cereal, waffles, juice, milk, Blueberry muffins, danish, toast and coffee. They were extremely stingy with the milk. My friend, who is black, asked for some milk for her baby and they said they didn't have any. The next day I was sitting there eating my bowl of fruit rings and a white lady walks up to the desk and asks for some milk and they went and filled it half full. On the last day of my stay the waffle maker was missing. Another one of my friends asked what happened to the waffle maker and they said it was broken. I think they just didn't want to put out some more batter, or they ran out of batter.

Pros: Nothing. I was told that they couldn't accept guests with local ID

Cons: Rude front desk.

Pros: Wasn't really much to brag about, lady was nice after my lovely girlfriend talked to her.

Cons: We got there about 9 pm, the first room we were put in had 2 dead roaches right in front of us on the carpet and it had an awful stench, can definitely tell its been vacant for a while. I returned to the front desk, I apologized for being a pain, but I wasn't going to let us stay in that room. The second room was a little better, till we seen the amount of body hair in the shower and the sheets. My girlfriend returned to the front desk and got us a third try. This room was cleaned that morning. We made it work... if you are staying in Wilmington, spend the extra couple of dollars stay at the beach or downtown. Not worth your hassle and your money, cheap, ripoff whatever you want to call it. Howard Johnson should really take their name off it. Horrible representation.

Pros: I like the location of the Hotel.

Cons: When I checked in on Sunday, the tub was dirty and was not cleaned until Tuesday (I asked Monday). The room had a strong smell of urine-- I bought a bottle of odor spray to take care of it. There were small gnats in the room, which made me think there was uncovered food in the room before I checked in. The free breakfast room also had gnats (some on the food) so I only used it once. I have stayed at this hotel several times (maybe 4-5), and have noticed its quality is now awful. I won't ever stay there again.

Pros: The staff were super friendly!!!!

Pros: The staff was very friendly

Cons: The breakfast was way too basic, not diversified and not welcoming

Pros: Nothing

Cons: This property is in a dilapidated state and unclean. There was hair on the pillows and a stain on the sheets. I paid for four nights, but was unable to make it through one. Do not waste your money on this motel.

Pros: N/a

Cons: It sad to see a well known name been given no justice....the room smell...there were nothing to do besides sleep....no coffee...no breakfast.....buildings need attention. ..paint....Power watch.etc.......

Pros: Size of room, coffee pot and ease of access in and out of room

Cons: Housekeeping staff was very rude on numerous occasions, no Wifi access