Cleanliness was way below average to the point of needing to change rooms.
3 stars
Sheraton Agoura Hills Hotel
Photos of Sheraton Agoura Hills Hotel
Overview
Located along the base of the Santa Monica Mountains, Sheraton Agoura Hills Hotel boasts unparalleled access to many of the area's most notable locales, such as El Matador State Beach, Pepperdine University and the city of Westlake Village. A multitude of breweries, trails and wineries are found moments from our doorstep. Fuel up for the day ahead at Share, our casual restaurant with locally inspired meals, or Liquid, our lounge with lighter fare and craft cocktails. Plan your upcoming corporate or social event in one of our 13 adaptable event rooms featuring modern designs, high-speed Wi-Fi and AV equipment. When you end your busy schedule in Agoura Hills, California, retire to a spacious hotel room or suite with room service. Whether traveling for business or leisure, Sheraton Agoura Hills Hotel provides you with the professional service and tasteful amenities necessary for a successful stay near Thousand Oaks, California.
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Amenities at Sheraton Agoura Hills Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Things to do
- Gift shop
- Hiking
- Beach access
- Board games/puzzles
- Golf
Kitchen
- Microwave
- Coffee machine
- Kitchenette
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
General
- Storage available
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton Agoura Hills Hotel
7.3
Good
538 verified ratings
Wonderful
199
Very good
79
Good
69
Okay
42
Fair
40
Mediocre
37
Poor
72
Summary of reviews
Guests say
Guests primarily liked the location of the hotel, noting its convenience and pleasant atmosphere. However, many were disappointed with the cleanliness of the rooms and common areas, with several mentioning issues such as dirty bathrooms and lack of proper cleaning. Service was a noted concern as guests mentioned rude staff and slow assistance, particularly with elevator issues and housekeeping delays. Overall, the hotel seems to suffer from a lack of maintenance and customer service, impacting the overall experience.AI-generated from customer reviews
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Score by provider
7.5 out of 10
332 reviews
7.1 out of 10
79 reviews
5.5 out of 10
6 reviews
7.9 out of 10
3 reviews
All reviews
Cons (-) The room was dark and housekeeping didn't come until 4:30pm
Pros (+) Staff was so friendly and helpful.
Cons (-) Prices were higher directly with hotel.
Location
30100 Agoura Road, Agoura Hills, CA 91301
What's nearby
- The Canyon Club2.3 km
- Saddle Rock-Malibu AVA7.1 km
- Malibu Family Wines7.2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Agoura Hills Hotel
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | C$ 259 |
Average price (weekend night) | C$ 248 |
When to book a room at Sheraton Agoura Hills Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in Agoura HillsGood to know
Value for money | 7.5 |
|---|---|
Distance to downtown | 2.4 km |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 39.2 km |