Recent Reviews
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4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
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5.3
I didn't know technology existed to put rows that close together.
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2.0
AIR CHINA--Very UNETHICAL Airline--SAID I COULDN'T FLY UNLESS I PAID AN EXTRA $200 EVEN THOUGH I HAD PAID-IN-FULL FOR MY AIRFARE WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE. REPRESENTATIVE PROMISED TO CALL ME BACK IN ORDER TO GET MY $200 REFUNDED AND THEY NEVER CALLED BACK. THE WORST AIRLINE EVER. AVOID AIR CHINA AT ALL COSTS.
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2.0
AIR CHINA SHOOK ME DOWN FOR AN EXTRA $200 EVEN THOUGH I HAD PAID FOR MY TICKET IN FULL WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE.
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2.0
Almost four hour delay to destination
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8.6
The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great! Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment.
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8.6
The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great! Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment.
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5.3
I boarded smoothly and everything was fine there. Just for an international airline, I expected there to be more legroom.
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5.3
I've flown over seas several times before. Typically, in my experience, the oversea carriers provide an extra bit of leg room for the long distance travel. Air China apparently doesn't feel the need though. My legs were crammed up in the seats and I felt like I was on an 11 hour budget airliner flight. I checked in for my flight as early as possible, but was told there were not emergency exit rows available. Upon entering the plane, I saw the emergency exit row was filled with elderly people who's feet barely touched the floor. In the case of an emergency, it is supposed to be the responsibility of those in the exit row to assist passengers off the plane. I'm young, able bodied, 6'6" and willing to help, but I was denied an exit row seat? Instead my legs have to spill out into the aisle? It wasn't easy for the flight attendants either, because their service carts kept hitting my legs. I didn't mean to make their job harder, but my legs couldn't physically fit in the seat I was given.
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5.3
1. Delayed 4 hours, with insufficient AC in the plane!! 2. Speaker jack was broken and could only "watch" movies.
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8.6
The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great! Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment.
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8.6
The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great! Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment.
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4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
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5.3
I didn't know technology existed to put rows that close together.
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2.0
AIR CHINA--Very UNETHICAL Airline--SAID I COULDN'T FLY UNLESS I PAID AN EXTRA $200 EVEN THOUGH I HAD PAID-IN-FULL FOR MY AIRFARE WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE. REPRESENTATIVE PROMISED TO CALL ME BACK IN ORDER TO GET MY $200 REFUNDED AND THEY NEVER CALLED BACK. THE WORST AIRLINE EVER. AVOID AIR CHINA AT ALL COSTS.
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2.0
AIR CHINA SHOOK ME DOWN FOR AN EXTRA $200 EVEN THOUGH I HAD PAID FOR MY TICKET IN FULL WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE.
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2.0
Almost four hour delay to destination
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5.3
I boarded smoothly and everything was fine there. Just for an international airline, I expected there to be more legroom.
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5.3
I've flown over seas several times before. Typically, in my experience, the oversea carriers provide an extra bit of leg room for the long distance travel. Air China apparently doesn't feel the need though. My legs were crammed up in the seats and I felt like I was on an 11 hour budget airliner flight. I checked in for my flight as early as possible, but was told there were not emergency exit rows available. Upon entering the plane, I saw the emergency exit row was filled with elderly people who's feet barely touched the floor. In the case of an emergency, it is supposed to be the responsibility of those in the exit row to assist passengers off the plane. I'm young, able bodied, 6'6" and willing to help, but I was denied an exit row seat? Instead my legs have to spill out into the aisle? It wasn't easy for the flight attendants either, because their service carts kept hitting my legs. I didn't mean to make their job harder, but my legs couldn't physically fit in the seat I was given.
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5.3
1. Delayed 4 hours, with insufficient AC in the plane!! 2. Speaker jack was broken and could only "watch" movies.
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