Had to pay 17 dollars per day for parking
The staff was very nice and the beds were very comfortable. It was located close to where we needed to go and room service food was wonderful!
I did not appreciate how expensive the room was for what it was! The bathroom was the smallest room I have ever seen! And when you pay almost 300$ a night for a room you should not have to 0pay 15$ to park your vehicle! I have stayed at other Hilton's that were much nicer and cheaper!
Front desk staff was not informative about facilities / hotel stay.
We stayed at the hotel over the 4th of July weekend, and we were given a room on the upper floor facing the capital, so that we could see the fireworks. The hotel has a nice indoor pool, but because the heat was not working well and the water was pretty cold, our kids spent a lot of time playing in the hot tub (which was warm but not hot). The fireworks were fantastic from the hotel, even with a slightly obstructed view. With our youngest one asleep, it was perfect to be able to stay in the hotel with the older one, who could go right to sleep when it was over.
We ordered room service twice, and it was a challenge both times to be understood by the person taking the order. One time we were bounced around on the phone and had to give the order to three different people. There are a variety of fees for room service, including an 18% "service charge" that the menu says is not a gratuity but that comes up on the bill as a gratuity, so it was unclear whether we needed to add an additional tip for the server.
It was ok
Location was great, nice bar, staff was pleasant.
AC was not working well, can't open windows, toilet didn't flush well, not enough luxury for the money spent. I will not go back.
Conveniently located near everything that downtown Albany has to offer. The Hilton Albany’s excellent location, in the heart of the Capital District, puts your within walking distance to the New York State Capitol, Empire State Plaza, Times Union Center and the many Commercial business and State offices. Sophisticated, comfortable oversized guest rooms feature an array of amenities such as marble vanities with back lit mirrors and a refrigerator in every room. Catch up on work using complimentary WiFi at the desk with an ergonomic chair, or enjoy watching a movie or sporting event on the LCD flat-screen TVs. Upgrade to an Executive Room featuring 42-inch TVs, robes, and access to the Executive Lounge which offers a complimentary light breakfast, afternoon snacks, hors d’oeuvres and beverages (nominal charge for alcoholic beverages). Start the day right with grab and go foods at Mr. B’s Coffee, located in the lobby. Or, if a power breakfast is needed try the delicious Hilton Breakfast Buffet at our on-site Charter restaurant. Charter also serves lunch and dinner offering a carefully crafted wine list, the perfect accompaniment to your meal. Gather with colleagues and friends at SESSIONS, the hotel’s lounge, which provides late night food service for guests arriving after hours. Re-energize with a workout in the fully equipped fitness center featuring Precor equipment followed by a swim in our spacious atrium heated indoor pool. Keep in touch with your office or home at the 24-hour Connectivity Station. We offer over 30,000 sq. ft. of flexible function space for corporate meetings, conferences and social events. With 31 combinations of meeting rooms, including the largest ballroom in Capital District, the Hilton Albany can host an array of sizes and configurations. Paired with modern amenities and high speed internet, our Downtown Albany hotel is the smart choice for guests traveling to the area.
Based on 1,582 reviews
Value for money
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