Grand Hotel Tien Shan

4 stars
8.4
Very good
based on 2014 reviews
2,014 reviews
115 Bogenbay Batyr Street, Almaty 050000, Kazakhstan
115 Bogenbay Batyr Street, Almaty
+7 727 244 9610
Sun 6/9
-
Mon 7/9
2 guests, 1 room
Living room
Lounge
Restaurant
Hallway
Conference room
Building
Other
Front desk
Other
Gym
Lounge
Restaurant
Building
Other
Conference room
Other
Conference room
Bar
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.
8.4
Very good
2014 reviews

Latest deals for Grand Hotel Tien Shan

Sun 6/9
-
Mon 7/9
Deals from
C$ 104
•Cheapest rate per night
Compare prices for Standard Room, Superior Room and 20 more Grand Hotel Tien Shan deals.
Standard Room, bed type unknown
No inclusions
Superior Room, bed type unknown
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Deluxe room, bed type unknown
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Standard Room, bed type unknown
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Superior Room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Hotel Tien Shan

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

General

  • Inner courtyard view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Beach chairs

Fitness

  • Fitness centre

Reviews of Grand Hotel Tien Shan

8.4
Very good
2014 verified ratings
Wonderful
1054
Very good
383
Good
257
Okay
109
Fair
77
Mediocre
62
Poor
72

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, often noting its proximity to city attractions and ease of access. The service is highlighted as friendly, attentive, and professional, with several staff members receiving special mention for their helpfulness. Breakfast is frequently described as enjoyable and varied, though a few guests would appreciate more options. Many reviews mention spacious rooms and overall cleanliness, contributing to a pleasant stay. Some negative feedback includes outdated facilities, occasional maintenance issues, and minor inconveniences with amenities, but these are generally outweighed by the positive experiences.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast9 out of 10
Room Size8.5 out of 10
Cleanliness8 out of 10
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All reviews

10
Wonderful
Anonymous, Jun 2017
Pros (+) Great location, thoughtful and helpful staff, reasonable prices

Location

115 Bogenbay Batyr Street, Almaty 050000

What's nearby

  • Almaty Opera House0.6 km
  • Almaty Cathedral0.6 km
  • Zenkov Cathedral0.7 km
  • 28 Panfilov Heroes Memorial Park0.8 km
  • Republic Square1.7 km
  • The Central Museum2 km
  • National Museum of Kazakhstan2 km
  • Presidential Palace2 km
  • Almaty Central Stadium2.7 km
  • Television tower Alma-Ata3.5 km
  • Hippodrome6.6 km
  • Shymbulak Ski Resort13.7 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Grand Hotel Tien Shan

Which month has the cheapest rates at Grand Hotel Tien Shan?

The cheapest month to stay at Grand Hotel Tien Shan is July, with an average nightly rate of C$ 157. The most expensive month is February at C$ 227 per night.

What is the cheapest day to book Grand Hotel Tien Shan?

The cheapest day to book Grand Hotel Tien Shan is Tuesday, with an average nightly rate of C$ 105. The most expensive day is Sunday at C$ 228 per night.

How far in advance should you book Grand Hotel Tien Shan?

To get the best price at Grand Hotel Tien Shan, book around 7 weeks in advance. This could save you approximately 42% compared to booking last minute.

KAYAK's top tips for your stay at Grand Hotel Tien Shan

  • How long should you stay at Grand Hotel Tien Shan? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Grand Hotel Tien Shan

  • Where is Grand Hotel Tien Shan located?

    Grand Hotel Tien Shan is located at 115 Bogenbay Batyr Street, 1.2 km from the centre of Almaty. Almaty Opera House is the closest landmark to Grand Hotel Tien Shan.

  • When is check-in time and check-out time at Grand Hotel Tien Shan?

    Check-in time is 2:00 PM and check-out time is 12:00 AM at Grand Hotel Tien Shan.

  • Does Grand Hotel Tien Shan offer free Wi-Fi?

    Yes, Grand Hotel Tien Shan offers free Wi-Fi.

  • How far is Grand Hotel Tien Shan from the airport?

    Grand Hotel Tien Shan is 13.2 km from Almaty. Grand Hotel Tien Shan is 76.5 km from Tamchy Issyk-Kul Intl.

  • Does Grand Hotel Tien Shan have a pool?

    Yes, Grand Hotel Tien Shan has a pool on-site.

  • How does KAYAK find such great Grand Hotel Tien Shan hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Tien Shan in Almaty and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Tien Shan and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Tien Shan.

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56% cheaper
Mildom Premium Hotel
7.9 Good (2,260 reviews)0.16 kmRestaurant, Bar/Lounge, Room serviceC$ 68+
3-star hotel
52% cheaper
Unit Hotel
7.4 Good (27 reviews)0.3 kmBar/Lounge, Room service, Free Wi-FiC$ 73+
3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.3
1.2 km
Almaty
13.2 km

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