Pros (+) Great location, thoughtful and helpful staff, reasonable prices
4 stars
Grand Tien Shan Hotel
Photos of Grand Tien Shan Hotel
Overview
Almaty hotel in Medeu District with 2 indoor pools and a full-service spa Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Grand Tien Shan Hotel
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
General
- Family rooms
- Inner courtyard view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Designated smoking area
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Pool and spa
- Spa
- Indoor pool
- Steam room
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Tien Shan Hotel
8.4
Very good
1681 verified ratings
Wonderful
894
Very good
319
Good
224
Okay
85
Fair
61
Mediocre
46
Poor
52
Summary of reviews
Guests say
Guests appreciated the great location and helpful staff, highlighting the positive service experiences. However, many reviews pointed out issues with cleanliness and outdated facilities, indicating a need for improvement in these areas.AI-generated from customer reviews
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Score by provider
8.4 out of 10
441 reviews
8.8 out of 10
18 reviews
10 out of 10
1 review
All reviews
Location
115 Bogenbay Batyr Street, Almaty 050000
What's nearby
- Almaty Opera House0.6 km
- Almaty Cathedral0.7 km
- Zenkov Cathedral0.7 km
- 28 Panfilov Heroes Memorial Park0.8 km
- Republic Square1.7 km
- The Central Museum2 km
- National Museum of Kazakhstan2 km
- Presidential Palace2 km
- Almaty Central Stadium2.7 km
- Television tower Alma-Ata3.5 km
- Hippodrome6.6 km
- Shymbulak Ski Resort13.7 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Tien Shan Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AlmatyGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 1.2 km |
Nearest Airport | Almaty |
Distance to airport | 13.2 km |
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