Terrible Customer Service!!!
They charged us $2 every time they called us a cab. Even though it was the same rate foe 2 or 3 guests, when our daughter got sick and had to stay the night with us on our last night and they charged us an extra $52. The breakfast was mostly out if food and they didn't replenish even when asked. They wanted to charge us half the price of a 24 hour stay for a 2 hour later checkout. They said that WIFI was included but charged us $25 for 2 hours of WiFi. Very rude staff except for the cleaning people. We are both in government in American Samoa and travel to Independent Samoa extensively and they have really missed out on a lot of repeat business from local people.
A stay at Hotel Millenia Samoa places you in the heart of Apia, convenient to National Parliament and Apia Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Based on 336 reviews
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