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The receptionist service for check in was fast and helpful which is appreciated especially when you travel for long distance and you arrive late a hotel.
I was told that the breakfast is served from 07 to 10 AM. Even I was there at 8.30 AM, the Swedish buffet didn't offer any bread, even there was butter and cheese, honey ) I couldn't use my fingers for those. there were no napkins at the table at all. Also despite the fact that the staff was there and they observed our presence, they didn't bother to check if they have all things for breakfast, I had to ask for napkins, bread, tea and or coffee. a good service with breakfast included in tariff means that staff will ensure all things are available and don't force customer to ask for missing things. Coffee and tea should be a question from personnel, if customer would like to have one. I observed the increase interest from personnel in checking the table during the eating, which gives the impression that you have to leave faster, because they are in a hurry (since there were no questions before, I doubt they were interested in anything after that, apart from releasing the table faster (the whole meal duration lasted not more than 15 minutes anyway). therefore personnel etiquette, interest in offering a good service to customer was very poor. next time I will pick a different hotel or an arnb service, thanks God that the offer on the market is vast and I can choose a better place next time where I will feel more comfortable for money I pay. I was expecting that the toilet is sealed, which is usual for a hotel with those stars.
You can pay by card. Nice staff.
based on 414 reviews
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Most Popular Landmarks
- Piata Avram Iancu 1.4 km
- Arad Theatre 1.6 km
- Arad Fortress 1.6 km
- Park Reconcilierii 1.7 km
- Arad City Hall 1.9 km
- New Orthodox Cathedral 2.8 km
|Timisoara Normandia||46.2 km|