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Distance to city centre
Distance to airport
|"Wonderful staff and outstanding facilities."||(in 285 reviews)|
|"Beautiful hotel with excellent service."||(in 138 reviews)|
|"Amazing service and great location."||(in 194 reviews)|
|"Bad noise from neighbouring property."||(in 40 reviews)|
|"Rooms very small.poor air conditioning."||(in 22 reviews)|
|"Noise from night club below"||(in 42 reviews)|
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Location was the only good thing about the hotel.
When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.
Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.
Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.
Internet access far overpriced
Friendliness and proximity to centre of city.
The street noise was a little bit excessive
Close to harbour.
Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.
The elegant five star Grand Windsor Hotel Auckland, MGallery by Sofitel transports guests to an age of opulent glamour. Its 79 rooms and suites are classic masterpieces of refined design, featuring exquisite bedding, muted fabrics and excellent service complimented with by state of the art technology.
based on 1,394 reviews
Value for money
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Most Popular Landmarks
- Queen Street Shopping District 221 m
- Sky Tower 0.5 km
- New Zealand Maritime Museum 0.5 km
- Albert Park 0.6 km
- Viaduct Harbour 0.7 km
- Aotea Square 0.8 km