Grand Mercure Auckland

Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920
C$ 189

rate per night


based on 830 reviews

Grand Mercure Auckland
Thu 2/12
Fri 3/12
ProviderNightly total
SnaptravelC$ 189

About Grand Mercure Auckland

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

This hotel is situated under a five-minute walk of Auckland Ferry Terminal and features air conditioned rooms with a mini bar, a flat-screen TV and free wireless internet access. It has a fitness center, as well as a library, conference rooms and an express check-in and check-out feature.

Rooms at Grand Mercure Auckland come with cable/satellite channels, tea and coffee making facilities and refrigerators. Bathrooms are filled with necessities such as a shower and a hair dryer.

Lunch and dinner are prepared every day at Vue Restaurant, specializing in international cuisine. Those wanting to unwind can relax in the hotel's on-site bar, Attica Bar. Guests are also able to try one of the various bars and cafés in the area.

Grand Mercure Auckland is within walking distance of Viaduct Basin and Queen Street. University Of Auckland, Skycity Auckland and Sky Tower are also found within a 20-minute walk away.

Photos of Grand Mercure Auckland

Rooms available at Grand Mercure Auckland

Thu 2/12
Fri 3/12
Show deals with
Standard Rooms(C$ 189)
Standard Room
bed type unknown
bed type unknown

C$ 189/night

C$ 189 totalSnaptravel

Amenities at Grand Mercure Auckland

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Shampoo
  • Free toiletries
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee shop

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Library
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Walk-in shower
  • Private bathroom


  • Sea view
  • Seating area
  • Telephone
  • Carpeted
  • City view
  • Storage available

Accessibility and suitability

  • Roll-in shower
  • Disabled Access
  • Elevator
  • Multi-lingual staff
  • No smoking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking
  • Private parking


  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available


  • Terrace/Patio


  • Fitness centre

Reviews of Grand Mercure Auckland

GreatBased on 830 verified guest reviews

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10.0 Excellent
Pros:- water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all
8.2 Great
Pros:Great location. Staff very helpful.
Cons:Room small & needs updating.
2.0 Bad
Pros:The Attica bar
Cons:It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
1 out of 1


8 Customs Street, Auckland 1010

What's nearby

  • Queen Street Shopping District317 m
  • New Zealand Maritime Museum0.5 km
  • Sky Tower0.6 km
  • Albert Park0.7 km
  • Viaduct Harbour0.7 km
  • Aotea Square0.9 km
  • Auckland Domain1.7 km
  • Auckland War Memorial Museum2 km
  • Auckland Harbour Bridge2.5 km
  • Cheltenham Beach4.5 km
  • Kelly Tarlton's Sea Life Aquarium4.5 km
  • Auckland Zoo4.7 km



Check in anytime after 2:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Grand Mercure Auckland

  • Yes, reservations at Grand Mercure Auckland can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.

  • Yes, Grand Mercure Auckland has a restaurant on-site.

  • Check-in time is 2:00 PM and check-out time is 11:00 AM at Grand Mercure Auckland.

  • No, Grand Mercure Auckland does not offer free parking.

  • Yes, Grand Mercure Auckland offers free Wi-Fi.

  • Grand Mercure Auckland is located in the neighbourhood of Auckland CBD, 0.1 km from the centre of Auckland. Queen Street Shopping District is the closest landmark to Grand Mercure Auckland.

  • No, Grand Mercure Auckland does not have a pool on-site.

  • Grand Mercure Auckland is 17.9 km from Auckland Intl. Grand Mercure Auckland is 83 km from Whitianga.

  • No, Grand Mercure Auckland does not offer free airport shuttle service.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.1 km

Location rating


Nearest Airport

Auckland Intl

Distance to airport

17.9 km