Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920

Cheapest
rate per night

8.6

Excellent
based on 1,073 reviews
Grand Mercure Auckland - Auckland, New Zealand
Mon. 26/10
-
Tue. 27/10
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 155
getaroom C$ 228
TripAdvisor C$ 298
Booking.com
getaroom
TripAdvisor

Good to know

Value for money

7.7

Distance to city centre

0.1 km

Location rating

9.4

Nearest Airport

Auckland Intl

Distance to airport

17.9 km

Rooms

Mon. 26/10
Tue. 27/10

Standard Rooms

C$ 155+

Bed type
Provider
Nightly base price
Unknown
C$ 155 per night

Superior Rooms

C$ 228+

Bed type
Provider
Nightly base price
Unknown
C$ 228 per night

Reviews

Pros

Cons

Traveller rating

596
222
55
16
1

Time of year

Traveller type

Show reviews that mention

+
great location in 546 reviews
small room in 501 reviews
staff were friendly in 488 reviews
comfortable bed in 180 reviews
room service in 128 reviews
water view in 124 reviews
noisy at night in 115 reviews
noise at night in 110 reviews
view room in 91 reviews
bit daunting in 60 reviews
downtown auckland in 37 reviews
queen street in 36 reviews
walking distance in 34 reviews
skybus stop in 30 reviews
valet parking in 20 reviews
double glazing in 11 reviews
friendly staff in 6 reviews
close to metro in 4 reviews
clean room in 3 reviews
breakfast was good in 2 reviews
close to the airport in 2 reviews
good room in 2 reviews
spacious room in 2 reviews
bathroom sink in 1 review
bathroom small in 1 review
good breakfast in 1 review
hotel is great in 1 review
parking available in 1 review
room and beautiful in 1 review
room lovely in 1 review
salzburg in 1 review
  • Excellent
    Jan. 2017
    10.0

    - water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all

  • Excellent
    May 2016
    8.2

    Great location. Staff very helpful.

    Room small & needs updating.

  • Poor
    Jun. 2015
    2.0

    tired, loud and dirty

    The Attica bar

    It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.

  • Okay
    Nov. 2010
    5.7

    The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.

    It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.

  • Good
    Nov. 2010
    6.7

    great location to everything.great value for money.

    would prefer if there was free WiFi in the rooms.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.

There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.

The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.

As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.

Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 1,073 reviews

8.9

Cleanliness

8.7

Comfort

8.8

Staff

7.7

Value for money

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
Babysitting or child care
Business centre
Internet
Concierge service
Cribs available
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Storage available
Terrace/Patio
Linens
Towels
Elevator
Library
Body soap
Breakfast in the room
Carpeted
City view
Conditioner
Desk
Electric kettle
Flat-screen TV
Free toiletries
Heating
Newspapers
Private bathroom
Private parking
Radio
Roll-in shower
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
TV
Valet parking
Walk-in shower
Wi-Fi available in all areas
Fax/photocopying
Ironing service
Special diet menus (on request)
Pay-per-view channels
First-aid kit
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Safe
Pets not allowed
Parking (surcharge)
Daily housekeeping
Express check out
Coffee shop

FAQs when booking at Grand Mercure Auckland

Where is Grand Mercure Auckland located?

When is check-in time and check-out time at Grand Mercure Auckland?

Does Grand Mercure Auckland offer free Wi-Fi?

Does Grand Mercure Auckland offer free parking?

Does Grand Mercure Auckland offer free airport shuttle service?

How far is Grand Mercure Auckland from the airport?

Can you bring pets to Grand Mercure Auckland?

Does Grand Mercure Auckland have a pool?

Photos

All Photos (13)
Building (1)
Bedroom (7)
Living room (1)
Bathroom (1)

Location

Most Popular Landmarks

  • Queen Street Shopping District 338 m
  • New Zealand Maritime Museum 0.5 km
  • Sky Tower 0.6 km
  • Albert Park 0.7 km
  • Viaduct Harbour 0.7 km
  • Aotea Square 0.9 km

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