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|"Great value good price."||(in 9 reviews)|
|"The hotels staff are amazing!"||(in 38 reviews)|
|"Great Price and great location."||(in 36 reviews)|
|"I would not stay here again."||(in 16 reviews)|
|""The shower sucked, the room smelt horrible.""||(in 48 reviews)|
|"Bed bugs and dust visible"||(in 10 reviews)|
|dirty room||in 120 reviews|
|great location||in 116 reviews|
|staff was rude||in 85 reviews|
|front desk||in 55 reviews|
|grab and go breakfast||in 51 reviews|
|coffee maker||in 43 reviews|
|good hotel||in 39 reviews|
|extended stay||in 33 reviews|
|granola bars||in 32 reviews|
|bed was comfortable||in 31 reviews|
|good price||in 31 reviews|
|fire alarm||in 15 reviews|
|room was clean||in 13 reviews|
|leather chair in room||in 8 reviews|
|cigarettes and marijuana||in 6 reviews|
|domain||in 5 reviews|
Proceed with Caution
Location was very convenient.
Staff was VERY rude on many occasions. Once we finally complained to the regional, a whole new crew was brought in. FIrst night there, I started itching all over from the bed. Black hairs in the shower and sink, not mine! Internet was so slow even after we paid for the upgrade, which I had to call tech support on several occasions. It never got fixed. Screen missing from one of the windows in my room. We were on the 4th floor, good thing I didn't have children with me. Grocery carts thrown over the back parking lot retention pond. A/C never worked properly, had a mind of its own. Staff barged into our room moments after I told them I needed 30 min to an hour to finish up work, to change out the thermostat. Found blood on the door exiting the elevator. Saw a red headed centipede the size of a grass snake crawling up the exterior wall closest to the dumpsters. Disgusting!!! It goes on and on.....needless to say I do not recommend this dump to anyone. Proceed with caution if you absolutely have to stay. There are several hotels in the area that far exceed what this place offers. May cost a few dollars more but would be worth it!
With a stay at Extended Stay America - Austin - Northwest/Arboretum in Austin (Gateway), you'll be within a 5-minute drive of The Domain and St. David's North Austin Medical Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 361 reviews
Policies vary by room type and provider.
Extended Stay America - Austin - Northwest/Arboretum is located at 10100 North Capital of Texas Highway, 12.3 km from the centre of Austin. Covert Park at Mount Bonnell is the closest landmark to Extended Stay America - Austin - Northwest/Arboretum.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Extended Stay America - Austin - Northwest/Arboretum.
Yes, Extended Stay America - Austin - Northwest/Arboretum offers free Wi-Fi.
Yes, Extended Stay America - Austin - Northwest/Arboretum offers free parking.
No, Extended Stay America - Austin - Northwest/Arboretum does not offer free airport shuttle service.
Extended Stay America - Austin - Northwest/Arboretum is 22.7 km from Austin Bergstrom. Extended Stay America - Austin - Northwest/Arboretum is 75.7 km from Killeen Fort Hood Regional.
Yes, Extended Stay America - Austin - Northwest/Arboretum is a pet-friendly hotel.
No, Extended Stay America - Austin - Northwest/Arboretum does not have a pool on-site.