Hotel Puerta de la Luna

The room had a bath in place but only the shower worked.

The location was excellent in the central part of the old city. It was a large hotel with a nice courtyard and pool and big room and bathroom. The buffet breakfast was very good. Two good thing about the dinner was the wait staff and the house wine by the glass.

I hardly slept because I was itchy in their bed. Unsure what was biting me. Not mosquitos. The hotel is in very narrow streets of the old city. We couldn't get the car to the hotel door and the man at reception was very unhelpful with directions. I asked about the hotel parking which I requested on booking.com and he told me that parking was 16 euros and then told me the name of the street to park in near the hotel. When I was struggling in the hotel doorway with the bags as my husband couldn't turn into the street so we unloaded the bags and I took them to the hotel. Then a woman realised what was going on, spoke good English and kindly showed my husband the hotel car park. At no time was there an offer to help with the bags to our room etc. One towel in the bathroom. Air conditioning worked in one section of the suite (not the bedroom). We also ate at the hotel, their fixed price menu. Not great. My entree was meant to be King prawns on spinach with egg. It was a big serving of soggy spinach with an egg and small prawns that I would guess had been frozen. Main meal was lamb in it's own juice. It was slow cooked lamb covered with really bad gravy. Dessert was meant to be a flan with baileys. It was like a creme caramel with a very mild baileys flavour. No wonder we were the only guests in the restaurant.