Trips
Banff Voyager Inn

Banff Voyager Inn

6.9
Good

Based on 1,082 reviews
 
555 Banff Avenue, Banff, AB T1L 1B5, Canada
  +1 403 762 3301
Banff Voyager Inn - Banff, AB, Canada
Check-in
Check-out
Compare vs. KAYAK |
KAYAK C$ 108
Expedia C$ 110
TripAdvisor C$ 111
KAYAK
per night
Expedia
per night
TripAdvisor
per night

Rooms

Check-in
Check-out

Double Rooms

C$ 300+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 300 per night

Deluxe Rooms

C$ 152+

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Bed Type
Provider
Nightly Base Price
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Queen bed
C$ 152 per night
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Queen bed
C$ 162 per night
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Queen bed
C$ 191 per night

Standard Rooms

C$ 108+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 108 per night
IMAGE
Queen bed
C$ 110 per night
IMAGE
Queen bed
C$ 111 per night
IMAGE
Queen bed
C$ 122 per night
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Queen bed
C$ 144 per night
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Queen bed
C$ 149 per night
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Queen bed
C$ 162 per night

Reviews

Traveller rating

70
116
57
31
2

Time of year

Traveller type

Show reviews that mention

+
hot tub
hot breakfast
downtown banff
pictures on web
staff was friendly
hot water
price is good
parking lot
beds were hard
exposed ceiling
walk to downtown
calling multiple
outdoor pool
dirty bedsheet
room was clean
  • Excellent
    Sep 2017
    8.2

    Liked the place.

    Staffs were nice and very helpful. Breakfast was great and helped to keep up our next day of big hiking.

    Noisy from upstair and outside. Would be difficult to leave the balcony window opened in hot days(no ac in the room).. We stayed early Sept so it cool down quickly at night.. so it wasnt too bad for us..

  • Okay
    Jul 2017
    4.5

    The breakfast was delicious! The staff this morning were friendly. Hot tub jets were lovely.

    I thought that things could be cleaned better. There were crumbs and dirt under the edge of my bed, and between the bed and end table. The mirrors in the hot tub area were dirty. And the bathroom/change room in the pool area was gross. The floor was covered in hair and the shower had chunks of stuff in the bottom. The shower drain was also plugged and not draining the water, so I had to shower standing in water that had a bunch of floaties in it. Looked very un-appealing. I could only find one plugin where I could charge my phone, and it was accords the room from the bed and I had to unplug the lamp or tv in order to use it. And wifi was spotty in my room.

  • Okay
    Oct 2016
    5.1

    Poor customer service/ poor cleanliness

    Mildew on the ceiling of the shower, refused early check-in without even checking system, refused to provide managers contact information then gave fake information when request was made repeatedly.

  • Mediocre
    Aug 2016
    4.0

    The a/c did not work. For summer time it got warm in our room at night. There was no note with the thermostat saying how to work it.

  • Excellent
    Aug 2016
    10.0

    Loved it

    Good customer server Good Breakfast Room was clean Enjoyed Sauna, pool everything more than what we expected

  • Good
    Jul 2016
    8.0

    Best price hotel I could find on shorter notice

    Good location and included a basic continental breakfast.

    no elevator and while it has parking, the spots are not very big.

  • Okay
    Jun 2016
    5.4

    Good location

    It's kind of motel of 80th. Old facilities.

  • Good
    May 2016
    6.8

    price, included continental breakfast, staff acted promptly on our concerns, can walk to town center

    noisy from floor to floor b/c older building, no a/c

  • Good
    Apr 2016
    7.1

    Price, and staff

    Seems worn down, door was loose

  • Mediocre
    Sep 2015
    2.5

    Don't do it

    The staff at the front were polite and accommodating

    Housekeeping was very poor, no fitting sheet no vacuuming and didn't take empty shampoo bottles, bathroom fan was gross, really old mattresses and rarely started by 3pm Phone wouldn't call out tried calling multiple food places for delievery always busy used cell phone worked first time Breakfast was gross, juice was really watered down, yougurt close to expiration poor selection of foods.

  • Mediocre
    Aug 2015
    4.0

    Not for a family

    We liked the free continental breakfast, decent amount of food choices. One of the first places to stay when you arrive in Banff.

    We got in early to Banff on a rainy cold day with a very pregnant woman and toddler child. I inquired about a possible early check in, was told 4pm is check in time. Ok fine. We toured banff, ate, but not much to see in banff on a cloudy cold rainy day. We returned at 3 and were told again, rather sternly that we could not check in, because check in is at 4. We left, returned at 3:50 to a large line of people checking in. Great! : (. I could overhear the girl at the front telling people that there room wasn't ready yet and to come back at 5!!! No apology or reason was given. We did finally get into our room. There is a bar on site and people are very loud leaving the bar at all hours it seems. Room was below average with a terrible mattress and very old furnishings.

  • Good
    Jun 2015
    8.0

    Great location and price

    For a hotel in Banff the price was great. The room was average, nothing fancy but clean. A little far from the main area but walkable.

    Staff told me to use the back door to bring my luggage in because my room was on that side of the hotel. They didn't tell me there was no elevator, and I had a LOT of luggage.

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About

Overview

When you stay at Banff Voyager Inn in Banff, you'll be in a national park, within a 15-minute drive of Banff Gondola and Upper Hot Springs. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

6.9 Good

Based on 1,082 reviews

8.1

Service

7.8

Breakfast

2.6

Vibe

1.7

Amenities

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
ATM on-site
Internet
Meeting/Banquet facilities
Casino
Hot Tub
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Sauna
Terrace/Patio

Photos

Banff Voyager Inn - Banff - Building All Photos (33)
Banff Voyager Inn - Banff - Balcony Balcony (1)
Banff Voyager Inn - Banff - Bedroom Bedroom (6)
Banff Voyager Inn - Banff - Bedroom Bedroom (6)
Banff Voyager Inn - Banff - Building Building (4)
Banff Voyager Inn - Banff Provided by Hotels.com Hotel amenity (1)
Banff Voyager Inn - Banff - Living room Living room (1)
Banff Voyager Inn - Banff - Lobby Lobby (2)
Banff Voyager Inn - Banff - Meeting room Conference (2)
Banff Voyager Inn - Banff - Pool Pool (4)
Banff Voyager Inn - Banff - Room amenity Provided by Hotels.com Room amenity (1)

Location

Most Popular Landmarks

  • Canadian Ski Museum West 1.2 km
  • Canada House Gallery 1.4 km
  • Whyte Museum of the Canadian Rockies 1.6 km
  • Banff Park Museum 1.6 km
  • Banff Cascades of Time Gardens 1.8 km
  • Banff Springs Golf Club 1.9 km

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