Nice but not worth the pricetag
Location was great but very busy and loud. Rooms were small but very clean. Rooftop fire pit and hot pools were fantastic. Lobby fireplace sitting area is beautiful. Downstairs restaurant and bar are very convenient.
For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise. No alcohol allowed by the fireplace in the lobby was inconvenient. No full-length mirror in rooms. Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.
great location and atmosphere, friendly staff. Would definitely stay here again.
Better breakfast options are available in town.
Moose did good
The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is quite good and priced well for the area.
Location, staff, parking are very good. Great rooms and good italian food.
Outdoor rooftop hot tubs are incredible. Even on very cold days they continued to operate. Rooms are bright with many windows. Beds are very computable. Any of our requests for improvement were immediately dealt with.
Coffee needs to be improved. We did ask for a coffee pot and was immediately supplied.
A bit misleading
The lobby is nice! Comfortable bed
For $312 CAD you get the equivalent of a Marriott Courtyard...except smaller. No view! It's misleading to list a bunch of amenities that aren't open yet. I was told I could walk to the hotel next door and use their gym. Huge disappointment!
The Moose Hotel & Suites is a brand new 4 star hotel property located a 2 minute walk from the heart of downtown Banff. Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 4th floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours.
Based on 2,746 reviews
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