Good

Aug 2018

6.8

Not Bad, just not Great

The location was good and it was clean

The room was small and the bathroom was extremely small. And our back patio was above the recreation/ game room so it was noisy.

Excellent

Nov 2016

8.2

construction but it wasn't too bad

Good

Aug 2016

8.0

Great location, but room with no windows?

The Ptarmigan Inn is located right in Downtown Banff within a block of the "Downtown strip" and has great underground parking so you don't have to really venture outside into any bad weather.

What I was not impressed with and that was not on the travel web site when I selected my room is that a large number of their rooms have no external window and only look-out onto one of two interior courtyards. This can be ok if you are not on the main floor, but the room I received was a main-floor room and we could not keep our blinds open because of the constant stream of people walking by a few feet from our window. Another annoyance is that our room did not have ANY heating controls and was very warm. This must be a known issue with this room as the hotel also equipped it with a desk fan. This is NOT the kind of room I would expect from a hotel billing itself as a 3 or 4 star accommodation and charging $300+ for the night.