Banff Ptarmigan Inn

The location was ideal as we were able to walk around Banff and enjoy the village. Breakfast buffet was good with a cooked-to-order omelette station. Staff was efficient and answered all questions. Very comfortable bedding.

Rooms were very small, bathroom was very small. Lighting in the rooms was poor. There were many lights in the room, however even with all the lights on, room seemed dark. Did my make-up at the window to get some light without shadows. No A/C. Because the room was hot and stuffy, we opened our window, which was directly over the underground parking exit ramp. This area of the hotel was VERY loud. Lots of activity on the street, cars, and even a food delivery truck in the middle of the night. Because the room was stuffy, we had to leave the window open at night, so we were not able to get a lot of sleep.

The staff was very friendly and helpful. Being able to have a hot breakfast included in the price is positive. The bed was comfortable. It was a perfect location.

The lighting in the room was really poor. We had to keep our window coverings closed because it overlooked outdoor parking where they could see In our room. Room could use some updating especially with the carpet and the lights.