Zenniq

I was in Thailand because my father passed away and I had to fly into Bangkok to arrange and attend his funeral.I ended up booking for 2 weeks at Zeniq (initially it was just 14 days from April 11 to April 24th). Overall the stay was pretty straight forward with a clean room as I didn't not give it too much thought as I was busy with funeral arrangements. The staff (both front desk and security) were pretty pleasant and tried to be accomodation for my needs.

A number of days before the 24th, I requested to extend my stay for 1 additional day due to a number of reasons which I thought was pretty straight forward. However, when I returned to the hotel on the night of the 24th from spreading my father's ashes at around 11 pm - I was told that I had to change room. This caused me alot of distress was I had to leave to attend several appointments from 7:30 am the following day (having to leave to make 9 am meetings due to the Bangkok traffic). The front desk said they had no choice as the managers said that the room had to be used for "photography purposes". I was obviously quite distraught at the late notice and sudden need to change and the staff tried to call the upper managers to confirm. I received a call at 1 (or 2 AM, I do not remember), saying that I indeed had to move out of my room. In the end, I moved in the morning but I was pretty upset that I had to do this as I had several duties that I had to deal with from the morning. I have nothing against the staff but I do not rate the upper management's position to move a guest last minute. Especially considering what I was going through.