|"Staff superbly friendly and helpful."||(in 29 reviews)|
|"Great staff-friendly and helpful."||(in 229 reviews)|
|"friendly staff and good breakfast"||(in 178 reviews)|
|"Couldn't open the window sufficiently."||(in 12 reviews)|
|"Scrambled eggs undercooked so didn't eat."||(in 12 reviews)|
|"The room was very hot."||(in 61 reviews)|
Nothing good to say about this Hotel it was not a memorable experience. I am going to write a letter of complaint.
Hotel staff rude, and not welcoming apart from hotel manager. B/f service was poor and tables dirty. Room had no coffee or tea making facilites forcing you to order a drink from the bar. Room was shabby, ie bedroom curtains and shower curtains were falling down. Shower head was full of limescale and had not been maintained for sometime. Bed spreads and blankets were stained.......yuk!. Hair dryer broken. Meals available were poor and standard of food was poor for a resturant of three stars. Room service availability was poor ie phone was not answered. The Hotel was of a shabby standard all round and was extremely difficult to find in terms of Car Parking. Difficult to get answer from Hotel for directions as postcode on Website wrong.
All the staff we met, on reception, bar/restaurant and cleaning staff were all friendly and polite. Also, we came for the weekend to do all our Christmas shopping, so the location, right opposite the Festival Centre, was excellent for our purposes.
If there was any criticism it would only be that the bathroom was a bit dated and the grout and fittings etc looked a bit shabby and old. It was very clean though.
Staff responses to problems.
Staff very friendly. very convenient for shops and theatre
The breakfast. not enough food coming out only appeared in dribs & drabs so had to keep getting up. The scrambled egg was not only cold it tasted like powdered egg.
The location was excellent as was the breakfast. Reception staff and bar staff very friendly
Having upgraded the room, I was dissapointed that it was a lower standard than I would have expected, fairly basic, nothing special.
The staff were very friendly and could not do enough for me as I was visiting a sick friend in Basingstoke and they 'lifted my spirits' the atmosphere in general was good. The hotel was exceptionally handy to the railway station and the bus station and of course the shopping centre.
The double glazed window was not sealed and the noise from people outside was a bit irritating, my room was over the front entrance. Traffic noise was also noticeable. The room was therefore a bit on the chilly side due to the window not closing properly and the heating did not appear to work. In general the hotel would need to be re-decorated, a lick of paint, just to take that 'worn' look off it. Though the rooms I must say were spotless.
convenient to all amenities in the town, reception staff friendly
we stayed for 3 nights and the room was only cleaned once
bedding old fashioned
Convenience to Basingstoke town centre
The attitude of the staff
Situated within walking distance of Basingstoke Railway Station, Red Lion Hotel Basingstoke offers guests an ideal base while visiting Basingstoke. It is located a brief walk from May's Bounty.
There are a variety of amenities available to guests of Red Lion Hotel, including a 24-hour reception, a coffee bar and meeting rooms. In addition, the multilingual staff are on hand to provide assistance.
The hotel has 62 cosy rooms that are accompanied by a variety of essential facilities to ensure guests have a comfortable stay.
Red Lion Hotel Basingstoke features a conveniently located café where guests can relax with a drink before an action-packed day sightseeing in the area. Each evening, guests are able to wind down in the comfortable lounge bar. There is also the added advantage of an in-house restaurant.
Red Lion Hotel is surrounded by shops, cafés and a lively night life. Guests can also discover Legoland Windsor.
based on 885 reviews
Policies vary by room type and provider.
Red Lion Hotel is located at 24 London St, 0.1 km from the centre of Basingstoke. Wote Street Willy is the closest landmark to Red Lion Hotel.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Red Lion Hotel.
Yes, Red Lion Hotel offers free Wi-Fi.
Yes, Red Lion Hotel offers free parking.
No, Red Lion Hotel does not offer free airport shuttle service.
Red Lion Hotel is 39.5 km from Southampton Eastleigh. Red Lion Hotel is 49.4 km from London Heathrow.
No, pets are not allowed at Red Lion Hotel.
No, Red Lion Hotel does not have a pool on-site.