Mahalkhas Palace

First of all, value for money. I had to pay an extra for my 10 years old daughter (as it was impossible to book for 1 adult and 2 children, then I had booked for 1 adult and 1 child). Even if I paid 3,000 INR extra for her (which is huge) they even did not give an extra bed, no extra towel, nothing. The last clients before us were 15 days before. You feel like in an haunted castle. No facilities, no pool, no Wifi, no blinds, just thin curtains, sheets not clean, welcome drink undrinkable. Even if we were only three in the whole palace, all the tables were set for breakfast since I do not know when. Of course all the plates had one millimeter dust in them. I ordered one coffee and it took 30 minutes to get a little teapot with hot water. As Nescafe sachets were already on the table... The staff does not speak english, except to say: you have to pay now. Yes you do not pay while checking out you pay as you arrive and you never get any invoice. Avoid this place, you will just finance the dream of the owner to rehabilitate his family palace at your expense.

The ambience and historic nature of the property. Staff were very attentive and the family owners friendly, inviting me to watch the Divali celebrations with them.

The bathroom floor flooded badly after my (hot) shower but I was given a small discount for this inconvenience.

1. Historic setting and truly authentic old rustic charm 2. Delicious food 3. Good natured and friendly host (Saurabh)

1. Poorly lit, the place felt gloomy especially at night 2. Poor accommodation facilities (electric kettle not working, broken geyser, tv not working, No natural lighting in room, missing toiletries ) 3. Exuberantly expensive food 4. Untrained staff , huge delays in service

Nothing we checked out early! And no offer of a refund.

We booked the Kings suite with a balcony view. .the balcony was more a ledge not big for a chair , the view brick rubbish and old chairs . The TV did not work ( given some story monkeys eat the line ) the shower did not work properly and was a trickle in a bucket. The place was dead no music and the Internet only worked in the courtyard. The food was OK but waited 45 min for a soup all our food came bit at a time so we never eat together and took 2.5 hours to get 2 course meal. Was booked in for two nights and left after the first night not even bothering to have breakfast. The is not a shabby chic palace it's a dump and we felt misleading! The staff of 6 were friendly but totally out of there depth trying to run a hotel. Now I know why they insist on payment up front and as we checked out the next day early there was no offer of a refund.