Location and cleanliness
There was dog poop on the bathroom floor and some of the staff was extremely rude
Very rude staff , they had us standing over an hour they gave us a room that had poop on the bathroom floor, after complaining they gave us another one that smelled like smoke, finally they gave us a room with a view of the machine
Friendly and sincere staff, Flavored Water, (Strawberry) air fresheners on each floor. Breakfast choices were good also
The location is great.
The hallways had a musty smell. The staff wasn't quite rude but not friendly. I have stayed in another 3 star hotel in the same town later in the week and it was well worth the money...considering I paid twice as much for the the Hilton Garden Inn.
This hotel has the worst mattresses that I have ever slept on. My expectations for a Hilton hotel was alot higher than I received at this hotel. It was clean but needed updated drastically.
Breakfast buffet was a little slim for the price. Pancakes were there a long time and were crispy.
The staff was so nice and helpful. The front desk and manager to help us print off tickets for a concert we were in town to see.
Everything was great
The hotel was beautiful. I was pleasantly surprised at the amenities available to guests. I would recommend this hotel to anyone looking in this area. You will not be disappointment.
I loved everything!
When I booked my room it was suppose to have 2 queen beds & a pull out couch. When I checked in they put my family in a room with one queen bed and a pull out. Needless to say they ended up giving us a handy cap room.
I wish this hotel was everywhere.
Everything. The staff was superior. I especially liked the fact the management gave employees the holiday off. Classy move.
Nothing. Everything was positive and welcoming.
Welcome to the new Hilton Garden Inn Birmingham/Trussville, conveniently located around three major highways, I-59, I-459, and US HWY 11. This premiere Contemporary hotel is located within minutes from Saint Vincent East Hospital, Barbers Motorsport, Trussville Sports Complex, and Birmingham Race Course. This new and inviting Hilton Garden Inn hotel is an easy choice for the discerning business traveler and for families who are looking for a place they can feel at home. The Hilton Garden Inn Birmingham/Trussville hotel in Trussville offers the Great American Grill restaurant serving freshly prepared breakfast, lunches and dinners. Our Hilton Garden Inn hotel guests can enjoy a cocktail in the Pavilion Lounge or the outdoor Courtyard. The Pavilion Pantry is located adjacent to the front desk; it has a wide variety of selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Our hotel has approx. 2,000 sq ft of meeting space available for your meeting or special function needs. We also have a boardroom if you prefer. The Hilton Garden Inn Birmingham/Trussville hotel in Trussville boasts deluxe accommodations, friendly service and a relaxed atmosphere that await our guests. Our amenities are certain to please the busy executive or leisure traveler: • Located within 10 minutes from Birmingham International Airport • Located within 15 minutes from Birmingham Downtown • Complimentary wired and wireless high-speed internet in all guest rooms and meeting space, with secure remote printing to the Business Center with PrinterON • HHonors Points and Miles • Complimentary 24-hour Business Center with copiers, fax, and printing with PrinterOn • Complimentary fitness center, equipped with PRECOR equipment with individual TV’s • Complimentary indoor swimming pool and whirlpool • Complimentary Stay Fit Kits available • The Great American Grill Restaurant serving breakfast, lunch, and dinner • Pavilion Pantry, open 24-hours, featuring food, beverages and sundry items • Pavilion Lounge serving alcoholic beverages and specialty drinks • Guest Laundry open 24-hours • Evening Room Service • ATM The Hilton Garden Inn Birmingham/Trussville hotel has guestroom amenities that are designed to exceed hotel guest expectations: • 104 beautiful contemporary decorated oversized guestrooms which includes 16 suites, • Dry Bar that consist of refrigerator, microwave oven, and coffee maker in each guest room • 37” FLAT Screen LCD featuring High-Def Channels • An ergonomically designed work space complete with Herman Miller Mirra desk chair • Alarm clock with MP3 connectivity, so you can wake up to your tunes! • Bath amenities from Neutrogena • Large work desk with desk-level outlets and adjustable lighting • Two telephones featuring voicemail, speaker capability and data port • Iron and full size ironing board, Hair dryer Come enjoy Southern Hospitality at the Hilton Garden Inn Birmingham/Trussville
Based on 148 reviews
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