Good to know
|Distance to city centre||8.7 km|
|Distance to airport||15.3 km|
Time of year
Show reviews that mention
Terrible Customer service
The rooms were not clean
The price what's the only good thing
A place was filthy noisy alarms going off all the time
Nothing . I will never recommend this facility to anyone.
The staff was very unprofessional. Especially , the Property Manager .
Not sure if it was a problem with booking.com or InTown suites but InTown said they didn’t have my reservation even though I had my booking.com confirmation. Their check-in also ends at 7pm which I was not told even though I talked to someone ahead of time and was a assured a late arrival would not be a problem. So at 11pm I had to drive around Birmingham with my 8yr old trying to find a room on an apparently very busy weekend. Everything was booked and we ended up having to drive and extra hour and a half to a family member’s in the middle of the night.
Check-in times are not at all convenient and the after-hours person on call was unable to help. Neither person I talked to at 11pm seemed empathetic for our situation at all. Just “oh well, there’s nothing we can do until 11 am tomorrow” The whole situation made a very busy work weekend for me extra exhausting and stressful.
based on 74 reviews
Policies vary by room type and provider.
Reviews about Intown Suites Extended Stay Birmingham/ Lakeshore Pkwy
Most Popular Landmarks
- Arlington Antebellum Home and Gardens 6.7 km
- Alys Robinson Stephens Performing Arts Center 6.7 km
- Birmingham Zoo 7 km
- Rickwood Field 7.2 km
- Alabama Museum of Health Sciences 7.4 km
- Birmingham Botanical Gardens 7.7 km
|Montgomery Dannelly Field||133.2 km|
|Tuscaloosa, Alabama||73 km|