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|"Very comfortable with lovely staff."||(in 309 reviews)|
|"Great location and friendly staff!"||(in 329 reviews)|
|"Chic and very comfortable rooms."||(in 284 reviews)|
|"Car park poorly maintained."||(in 39 reviews)|
|"Mattress hard and bed uncomfortable."||(in 50 reviews)|
|"Room too small, car parking atrocious"||(in 212 reviews)|
The location was great.
Everything was just about ok but I wouldn't advise using the "spa"as it's in serious need of a revamp. I also didn't appreciate someone elses' contact lens floating around in my bath. Several Christmas parties and 2 weddings were on when we stayed and the staff did try to give us quiet rooms and i don't blame them for the couple having a screaming argument outside our bedroom.
Great location, room wasn't ready but we were given complimentary drinks as an apology which was welcomed. Room small but comfortable and had everything we needed. There were lots of Christmas parties and we were advised at time of check in but we were put on 3rd floor and didn't hear a thing.
Breakfast was average. Twice housekeeping knocked on our door and gave no time before coming in but luckily were were not in a compromising state! Drinks in the bar very expensive (2 double rum & miser £27!!!!) so suggest going out instead.
Real coffee in the room would be great, not instant. Ask for a room away from Hen Parties and music.
Absolutely awful night, sent to very shabby single room right above function rooms. party below so loud the furniture in the room vibrated until 1am. Then at 7am neighbours put tv on clearly audible through paper thin walls. worst night I have ever spent in a hotel.
Very comfortable bed
unqualified staff - there were party in the rooms all the night impossible to sleep.
soft wide bed
thin walls to corridor, so noisy late revellers disturbed us. Hotel staff did reproach them though, so not their fault.
Good quality, central for Bristol.
It was not an easy hotel to stay at. Examples, car park was complexed, door card cleared iteself at 11am (check out 12), gym was across road.
The hotel was lovely. At arrival the lady at the reception was very nice and welcoming. She (same lady) was also very kind and friendly on the day I was leaving. Both nights at the bar downstairs the staff was very friendly and professional. This actually saved my weekend.
I have got a premier room which was very good size, however it was very cold! Being there in October i would've thought the heating would be on. So unfortunately it was very uncomfortable and on the other downside, the water wasn't hot in the bathroom! So it was a very cold weekend for me. Also 2 out of the 3 lamps didn't work (the 2 bedside ones -which is a shame as I like to read in bed), in fact their power plugs were different style than the standard UK ones so I wondered how they plug them in anyway?? And the last thing, which is i know not the hotel's fault, but it was quite upsetting as both nights I stayed, my nextdoor guests were constantly drunk and very loud till 4-5am! So all together unfortunately it wasn't a relaxing weekend.
very good location for city centre
In one room none of the power sockets worked, in another the toilet seat wasn't fixed on. when we complained the staff were very unhelpful. Very few good english speaking staff
Clean, nice location
Helpful staff, location
Lack of internet connection services and small room
Very nice location in the old part of the city centre. The hotel is cosy and well-functioning.
There was a minibar in the room but it was both empty and locked. I asked could it be opened in order to put there some juice for the morning but that was not possible, since "the locks don't open very well". I suggest the minibars should be removed if they don't serve any purpose...
The Mercure Briston Grand Hotel is a 4-star property in a historic building near St. Peters Church in Briston, England. Amenities at the property include an indoor pool, a health club, and a full-service spa with a steam room and a sauna. The dining options include a restaurant with a full breakfast offered daily, a bar area, and 24-hours per day room service. The front desk staff can offer assistance in English, French, German, Italian, Russian, and Spanish. Self-parking is available, but there is a nightly charge added for use of the spaces.
There are 182 rooms spread among four floors in this mid-sized property. Each of the rooms is outfitted with air conditioning, coffee makers, and ironing supplies. The private bathrooms have stand-up showers, and there are hairdryers provided. Cable or satellite channels are offered on the televisions, and the Wifi access is complimentary. Guests will also find desks and in-room safes for their use. The housekeeping staff stops in once per day for cleaning and stocking of guestrooms.
Guests will find themselves ideally situated in Bristol City Centre and within walking distance of St. Peters Church. Other walkable attractions include the Broadmead Shopping Centre, the Galleries Shopping Centre, the University of Bristol, and the Bristol Hippodrome Theatre. Just a six-minute walk will get guests to the Bristol Theatre Royal, and the Bristol Cathedral is also accessible on foot. Queen Square is only nine minutes from the property when walking. Bristol International Airport is about 15 minutes away via car.
based on 4,408 reviews
Policies vary by room type and provider.
Mercure Bristol Grand Hotel is located at Broad Street, 0.3 km from the centre of Bristol. St Nicholas Market is the closest landmark to Mercure Bristol Grand Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Mercure Bristol Grand Hotel.
Yes, Mercure Bristol Grand Hotel offers free Wi-Fi.
No, Mercure Bristol Grand Hotel does not offer free parking.
No, Mercure Bristol Grand Hotel does not offer free airport shuttle service.
Mercure Bristol Grand Hotel is 11.9 km from Bristol. Mercure Bristol Grand Hotel is 52.3 km from Cardiff Cardiff-Wales Arpt.
No, pets are not allowed at Mercure Bristol Grand Hotel.
No, Mercure Bristol Grand Hotel does not have a pool on-site.