Recent Reviews
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2.0
Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess.
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2.0
The flight never took place due to a delayed flight from Hamburg to Marseille
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6.0
The gates were way too far apart. Had to run all across the huge airport and go through too many security lines.
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6.0
Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too
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10.0
The food was tasty and it was nice to enjoy a glass of wine with dinner
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2.6
Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building.
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4.0
the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice.
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4.3
Lost my bags or did not make it on time for connection.
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3.6
The plane was changed and I was given a new seat on the last row without a window. When I complained I was told to move to a middle seat somewhere. In terms of service SN is like a low cost carrier. None.
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5.6
check in timing
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2.0
Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess.
review from
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2.0
The flight never took place due to a delayed flight from Hamburg to Marseille
review from
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6.0
The gates were way too far apart. Had to run all across the huge airport and go through too many security lines.
review from
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6.0
Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too
review from
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2.6
Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building.
review from
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4.0
the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice.
review from
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4.3
Lost my bags or did not make it on time for connection.
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3.6
The plane was changed and I was given a new seat on the last row without a window. When I complained I was told to move to a middle seat somewhere. In terms of service SN is like a low cost carrier. None.
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5.6
check in timing
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